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  • Archived

Firefox crashes when starting, even if I go to safe mode

First of all, I'm using Mac. And so, if my firefox is not responding or still lagging, I always force quit it right away. However last night it didn't work like that. My … (read more)

First of all, I'm using Mac. And so, if my firefox is not responding or still lagging, I always force quit it right away. However last night it didn't work like that. My firefox was usually fine after I forced quit it and started it again, but yesterday it crashed from when it was starting.

I'm flustered and try to open it a few more times, but the result was still the same, crash and crash again. Firefox tried to give me options by using the safe mode. I thought it could work if I went with the safe mode, but unfortunately even in safe mode, my firefox still crashed.

And just like that I also don't have a choice to access the troubleshooting menu in firefox because it crashed before I could go there. That's why I'm here to request help.

This is the report ID I just submitted a few minutes before posting this. bp-7dbf5090-1315-48b5-af5f-fe7d20180523

If you need details of the report just ask me. I've already copied that from the crash reporter. Thank you!

Asked by Reshalem 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Not able to download larger Excel 2007 file of 400K rows in firefox and same is working in chrome.

In Firefox browser I was trying to export a report to excel 2007, the report contains 400K rows with 10 columns but it failed due to socket timeout error. (In 10th minute… (read more)

In Firefox browser I was trying to export a report to excel 2007, the report contains 400K rows with 10 columns but it failed due to socket timeout error. (In 10th minute Timeout error will come)

Its working fine in chrome browser.

I have tried below ways to solve but it didn't help. 1. from about:config I have disabled TO. 2. Installed "Table to Excel" add-ons. 3. Create new download folder and reset that folder (https://support.mozilla.org/en-US/kb/cant-download-or-save-files)

Can anyone help me out ?

Asked by amiya6mar 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Emergency Firefox no longer lets me in to my eBay accounts

Emergency i sell on eBay and use two different laptops, both with Firefox; one is a Toshiba 64bit Win7 and the other a Lenovo T61 with XP. This morning the passwords for … (read more)

Emergency

i sell on eBay and use two different laptops, both with Firefox; one is a Toshiba 64bit Win7 and the other a Lenovo T61 with XP. This morning the passwords for both accounts on both machines would not let me in noting incorrect password.

No matter what, flushing browser caches, disc cleanups, re-entering passwords, etc., nor resetting passwords with eBay support using old and new passwords - no getting in at my end. Both machines, same morning.

eBay could not see any issues at their end and i COULD get in using IE, so it must be FireFox.

Asked by EdwardSpaghett 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

After iddle auto-sleep, firefox browser view has zoomed in making it impossible to read forcing a browser shut down to restart (annoying if work in progress).

Hi When computer goes into auto sleep mode after being iddle for x mins, when I log back on all Firefox tabs have somehow zoomed including the menu and toolbars bar. Ever… (read more)

Hi When computer goes into auto sleep mode after being iddle for x mins, when I log back on all Firefox tabs have somehow zoomed including the menu and toolbars bar. Everything is in oversize. All other apps on the computer do not suffer this, ie chrome, office... Super annoying as you have to shut firefox down, losing all open tabs and any work in progress. Thank you for you help. JM

running windows 10 professional on 64bit

Asked by Zoff 2 years ago

Last reply by FredMcD 2 years ago