Showing questions tagged: Show all questions
  • Archived

Why have you left millions of us forced to use another browser because you refuse to support our OS'?

Your browser is the culprit for my machine's Kernel Panics and while I get my OS is antiquated by your standards, why would you just toss us out with the bath water, the … (read more)

Your browser is the culprit for my machine's Kernel Panics and while I get my OS is antiquated by your standards, why would you just toss us out with the bath water, the very people who Beta Tested your platform and gave you the position you have on the WWW?

Asked by rcandrews 2 years ago

Last reply by cor-el 2 years ago

  • Archived

When I try to use Cornell's "AllAboutBirds.com" website, Firefox freezes (Safari doesn't), and I need to restart my computer to get Firefox back..

For years I've used Firefox and the AllAboutBirds.com website with no trouble. A few weeks ago Firefox started freezing up whenever I used the website. The website is fo… (read more)

For years I've used Firefox and the AllAboutBirds.com website with no trouble. A few weeks ago Firefox started freezing up whenever I used the website. The website is for bird identification and has videos, sound clips, comparative photos, etc. FIrefox usually doesn't freeze up immediately when the website opens, only after I've clicked a link or two -- but it doesn't seem to matter which links. I just updated Adobe Flash and that does not help. As noted above, I can use the website with Safari, but I prefer to use Firefox. This does not happen on any other website I've visited.

Any suggestions welcome. Thanks!

Asked by nightsketcher 2 years ago

Last reply by Murphy 2 years ago

  • Archived

new version of firefox says my system will not support it so what can I do ?

my firefox 48.0.2 version on my mac mini keeps repeating crash reporter and will not open i have tried start in safe mode but no luck when I tried to download a new ver… (read more)

my firefox 48.0.2 version on my mac mini keeps repeating crash reporter and will not open i have tried start in safe mode but no luck when I tried to download a new version it said my system would not support it

what can I do

I am OSX 10.8.5

Asked by kingwilliam393 2 years ago

Last reply by James 2 years ago

  • Archived

why does firefox crash so frequently. at least 3-5 times per day of use. Increasing over time.https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b

https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b-b307-eeb4f1180121 https://crash-stats.mozilla.com/report/index/bp-c5e51dc1-9393-48e5-bf09-fb90b0180124 … (read more)

https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b-b307-eeb4f1180121 https://crash-stats.mozilla.com/report/index/bp-c5e51dc1-9393-48e5-bf09-fb90b0180124 https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b-b307-eeb4f1180121 https://crash-stats.mozilla.com/report/index/bp-7fb99764-b1e7-4c92-9c20-9c6e00180108 https://crash-stats.mozilla.com/report/index/bp-2d97a517-43c4-4eab-85bd-4771f0180108 https://crash-stats.mozilla.com/report/index/bp-a154ce17-2962-431b-b246-0d1da0180103 These are some of the 9 crashes that a report was submitted. Many times I just shut down due to frustration at the multiplicity of crashes. I have work interviews coming up and don't want the system crashing in the midst. Please, I have sent remarks on several crash reports along with my email address an have heard nothing in response. Please educate me on what I may do to keep this from happening. HELP PLEASE?!?!? and Thank you!

Asked by wwerider 2 years ago

Last reply by James 2 years ago

  • Archived

I keep getting messages on my browser that say "Debug" but do not understand how to deal with them - my screen will usually freeze soon after - help please!

I keep getting messages in my browser that says "Debug" but do not understand how to deal with them - my screen will usually freeze soon after - help please! Unfortunatel… (read more)

I keep getting messages in my browser that says "Debug" but do not understand how to deal with them - my screen will usually freeze soon after - help please!

Unfortunately, when the screen freezes, I cannot take a picture!

Asked by zoro.axa 2 years ago

Last reply by cor-el 2 years ago

  • Archived

why does it say "Your system doesn't meet the requirements to run Firefox. " when my Mac says my system is up to date?

I tried to update Firefox, but a screen comes up that says "Your system doesn't meet the requirements to run Firefox. " Yet my mac is telling me there is nothing to updat… (read more)

I tried to update Firefox, but a screen comes up that says "Your system doesn't meet the requirements to run Firefox. " Yet my mac is telling me there is nothing to update - I am current! Very, very frustrating!

Asked by karenmcandrew 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Dragging files from download window results in "File:" text file, instead of the file being moved.

When dragging files from download manager to the desktop (or other folder) the files dont end up there. Instead it creates a .txt file with the name and some linking. Ins… (read more)

When dragging files from download manager to the desktop (or other folder) the files dont end up there. Instead it creates a .txt file with the name and some linking. Inside the file is a link to the file (in this case file:///home/magnus/Dokument/new_identity-logo-firefox.png). It was not like this before, dragging have been working like expected (moving the file) but now stopped working. The problem is the same if i press "Show all downloads" and try dragging from that windows ("Library").

Firefox 48 in Ubuntu 14.04.

Asked by Claesson 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox 48.0.1 constant crash yosemite, added crash report.

I can't figure out why firefox keeps crashing. I've even tried deleting both mozilla and firefox dirs from application support, mozilla prefs from preferences. And every … (read more)

I can't figure out why firefox keeps crashing. I've even tried deleting both mozilla and firefox dirs from application support, mozilla prefs from preferences. And every other mozilla or firefox related file i could find in any directory. And then start with a clean firefox. But 10 secs later it crashes. I've also tried a regular firefox reset, but nope.

AdapterDeviceID: 0x68a1 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:48.0.1,e10srollout%40mozilla.org:1.1,firefox%40getpocket.com:1.0.4,loop%40mozilla.org:1.4.4 AddonsShouldHaveBlockedE10s: 0 BuildID: 20160817112116 CrashTime: 1471944580 E10SCohort: control EMCheckCompatibility: true Email: FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1471944561 Notes: FP(D000-L10000-W00000000-T0100) AdapterVendorID: 0x1002, AdapterDeviceID: 0x68a1GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 StartupTime: 1471944561 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20160817112116","version":"48.0.1","vendor":"Mozilla","platformVersion":"48.0.1","xpcomAbi":"x86_64-gcc3","hotfixVersion":null,"architecturesInBinary":"i386-x86_64"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":30,"stepping":5,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":2800,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Darwin","version":"14.5.0","locale":"da-DK"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x68a1","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"control","telemetryEnabled":false,"locale":"da","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{"creationDate":17036},"addons":{"activeAddons":{"e10srollout@mozilla.org":{"blocklisted":false,"description":"Staged rollout of Firefox multi-process feature.","name":"Multi-process staged rollout","userDisabled":false,"appDisabled":false,"version":"1.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17031,"updateDay":17031,"isSystem":true},"firefox@getpocket.com":{"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"version":"1.0.4","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17031,"updateDay":17031,"isSystem":true},"loop@mozilla.org":{"blocklisted":false,"description":"Web sharing for Firefox","name":"Firefox Hello","userDisabled":false,"appDisabled":false,"version":"1.4.4","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17031,"updateDay":17031,"isSystem":true}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"Standardtemaet.","name":"Standard","userDisabled":false,"appDisabled":false,"version":"48.0.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17031,"updateDay":17031},"activePlugins":[{"name":"SharePoint Browser Plug-in","version":"14.0.0","description":"Microsoft Office for Mac SharePoint Browser Plug-in","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-sharepoint"],"updateDay":14846},{"name":"Google Earth Plug-in","version":"7.1","description":"The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/geplugin"],"updateDay":16575},{"name":"Tilbehør til Java-miniprogram","version":"15.0.1","description":"Viser indholdet af Java-miniprogrammet eller et eksempel, hvis Java ikke er installeret.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet;version=1.1.3","application/x-java-applet","application/x-java-applet;version=1.2.2","application/x-java-applet;version=1.5","application/x-java-vm","application/x-java-applet;version=1.3.1","application/x-java-applet;version=1.3","application/x-java-applet;version=1.1.2","application/x-java-applet;version=1.1","application/x-java-vm-npruntime","application/x-java-applet;version=1.2.1","application/x-java-applet;jpi-version=1.6.0_65","application/x-java-applet;version=1.4.2","application/x-java-applet;version=1.6","application/x-java-applet;version=1.4","application/x-java-applet;version=1.1.1","application/x-java-applet;version=1.2"],"updateDay":16622},{"name":"Default Browser Helper","version":"600","description":"Indeholder oplysninger om standardbrowseren","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/apple-default-browser"],"updateDay":16633},{"name":"QuickTime Plug-in 7.7.3","version":"7.7.3","description":"QuickTime Plugin sikrer, at man kan se en lang række multimedieelementer på websider. Der findes fle","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["video/x-msvideo","video/3gpp2","audio/mpeg3","audio/mp3","audio/x-caf","audio/mpeg","video/quicktime","audio/x-mpeg3","video/mp4","application/x-sdp","audio/wav","video/avi","audio/mp4","video/x-m4v","audio/x-wav","application/sdp","audio/x-aiff","video/x-mpeg","video/3gpp","video/msvideo","audio/x-mpeg","audio/vnd.qcelp","audio/x-mp3","application/x-rtsp","audio/amr","video/sd-video","audio/aiff","video/mpeg","audio/3gpp2","audio/aac","audio/x-m4b","audio/x-m4p","audio/x-gsm","application/x-mpeg","audio/x-aac","audio/basic","audio/x-m4a","audio/3gpp"],"updateDay":16638},{"name":"Shockwave Flash","version":"22.0.0.192","description":"Shockwave Flash 22.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16973},{"name":"Citrix Online Web Deployment Plugin 1.0.0.105","version":"1.0.105","description":"Plugin that detects installed Citrix Online products (visit www.citrixonline.com).","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-col-application-detector"],"updateDay":15820}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} TextureUsage: 19636480 Theme: classic/1.0 Throttleable: 1 URL: https://accounts.firefox.com/signup?utm_campaign=fxa-embedded-form&utm_medium=referral&utm_source=firstrun&utm_content=fx-48.0.1&entrypoint=firstrun&service=sync&context=fx_firstrun_v2&style=chromeless&haltAfterSignIn=true&origin=https%3A%2F%2Fwww.mozilla.org UptimeTS: 18.93419202 Vendor: Mozilla Version: 48.0.1 useragent_locale: da

Denne rapport indeholder også teknisk information omkring programmets tilstand da det brød ned.

Any suggestions are appreciated.

Asked by nicolaj82 3 years ago

Last reply by Wayne Mery 3 years ago

  • Archived

why does the plug-in container "lock-up" or go into an infinite loop so often?

At random (apparently...) times, the "plug-in Container for Firefox (32 bit)" will either go into what appears (to this experienced programmer...) to be an infinite loop,… (read more)

At random (apparently...) times, the "plug-in Container for Firefox (32 bit)" will either go into what appears (to this experienced programmer...) to be an infinite loop, or crash altogether. The website being displayed apparently doesn't matter, as long as it uses Flash or JAVA. I've had the problem with: Xfinity E-mail, Flickr, and this very support website. This is frustrating as all get-out, and is forcing me to consider going to Chrome as my primary Web-reader, when I've been a dedicated Firefox user since the single-digit versions...

Asked by sullivan1056 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Deleted cookies and saved passwords but FF is still logging me in automatically

Yesterday I deleted ALL cookies and saved passwords, but for some reason FireFox is still able to automatically log me in to some of the web-sites. This is causing a prob… (read more)

Yesterday I deleted ALL cookies and saved passwords, but for some reason FireFox is still able to automatically log me in to some of the web-sites. This is causing a problem because some of those sites are internal for work and using the old password, meaning I can't get into them. Where are these stored and how can I delete or update them, please?

Asked by tigster 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I AM NOT ABLE TO OPEN ESIC PORTAL LOGIN

Secure Connection Failed An error occurred during a connection to www.esic.in. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_E… (read more)

Secure Connection Failed

An error occurred during a connection to www.esic.in. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

Asked by kanthlu 3 years ago

Last reply by 20001065280001001 3 years ago

  • Archived

I have 2 log-in names and I want to keep the original one, how do I fix this?

I have lost access to the account I had with all my add-on page headers. The account that comes up with my email address is Anonymous user 4652b7, this account has none … (read more)

I have lost access to the account I had with all my add-on page headers. The account that comes up with my email address is Anonymous user 4652b7, this account has none of my add-on page headers. I really want those back. I think this was caused by my using Sync the first time with a new lap top and using the wrong password. I was known at kenreg and now I'm anonymous user. How do I fix this? Thanks, Regina

Asked by kenreg 3 years ago

Last reply by guigs 3 years ago

  • Archived

Why am I regularly getting "Secure Connection Failed" in Firefox when the site opens perfectly in Chrome?

Everyday I'm running to sites that now generate "Secure Connection Failed" , these are sites that I need to access so I'm forced over to Chrome to get the work done. … (read more)

Everyday I'm running to sites that now generate "Secure Connection Failed" , these are sites that I need to access so I'm forced over to Chrome to get the work done.

Asked by pfmcconnell67 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

How to Make Dragon stay on the page

Supposedly I had the option of adding a dragon add on for firefox but somehow during instillation for whatever reasons that did not occur. Is there a way to make the Fi… (read more)

Supposedly I had the option of adding a dragon add on for firefox but somehow during instillation for whatever reasons that did not occur. Is there a way to make the Firefox more compatible with dragon after the fact? Thank yoiu.

Asked by Bwixen 3 years ago

Last reply by FredMcD 3 years ago