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Is Widevine Content Decryption Module freezing Firefox 88 after exiting sleep mode?

For days I was noticing that, after exiting sleep mode for at least a couple hours, Firefox would open up with the spinning wheel and would be completely frozen. Frequen… (read more)

For days I was noticing that, after exiting sleep mode for at least a couple hours, Firefox would open up with the spinning wheel and would be completely frozen. Frequently I'd have to reboot and re-open in Safe Mode, because it wouldn't force quit. Then I'd disable the plugins when I had it open. But eventually I had to re-activate this plugin in order to stream content. I don't know 100% if this is causing the problem. Is anyone else having issues with this plugin and if so, is there a simple way to fix/debug?

Asked by brianwflood 1 week ago

Last reply by cor-el 2 days ago

Cannot Send Email from Two Newly Created Accounts

I just secured two email addresses from a well known internet domain registrar and web hosting company. These addresses are derived from a .com domain I had previously se… (read more)

I just secured two email addresses from a well known internet domain registrar and web hosting company. These addresses are derived from a .com domain I had previously secured through them but which I have not yet activated online. This hosting company uses Microsoft Outlook as its email service.

I carefully followed the Thunderbird process I found online for setting up the two email addresses (accounts) on my 78.9.1 version. Actually, it was pretty easy, with Thunderbird presumably pulling up the necessary information based on the email addresses. To check functionality in both send and receive, I sent test emails from an old, longstanding email address to the two new ones and emails from the two new addresses to the old address.

The new addresses received the emails just fine, but the “send” tests didn’t work. I got this pop-up in both cases:

Log in to account “Office365 (Microsoft)” failed. Log in to server smtp.office365.com with username [xxxxx@xxxxxxxxxx.com] failed. Retry Enter New Password Cancel

In each case, I clicked the “Enter New Password” button and got this pop-up:

Password Required for Outgoing (SMTP) Server smtp.office365.com. Enter your password for [xxxxx@xxxxxxxxxx.com] on smtp.office365.com: [Field for entering password.] □ Use Password Manager to remember this password.

I carefully entered the account password for each and checked the box; neither worked. I tried over again, this time not checking the box; no luck. Trying this email-sending process twice more produced the same lack of success. I then closed Thunderbird, waited awhile, restarted it, and tried again. Same thing.

On a Microsoft site, I found that they recommend port 587, but in checking what was automatically assigned by Thunderbird in both cases, it was port 995. I changed both ports to 587, but it didn’t help, so I returned them to 995, which was identified as “default” anyway.

Also, I have had no Thunderbird upgrade recently.

I’d certainly appreciate some help. It’s probably obvious, and if so, I’ve missed it entirely.

Thank you.

Asked by Arvidd 6 days ago

Last reply by Matt 4 days ago

Thunderbird starts with a blank window and "not responding" at start after latest update 78.6.1. Caused by BitDefender?

Hi, Thunderbird notified me of an update this morning, worked fine before that, I installed the latest update (78.6.1) and since then, the program starts with a blank win… (read more)

Hi, Thunderbird notified me of an update this morning, worked fine before that, I installed the latest update (78.6.1) and since then, the program starts with a blank window and isn't responding anymore. Running Windows10 home 1909. Since I've had this problem before after another update, I already tried the following: - new profile, I completely removed all traces of Thunderbird files under my AppData folder (local, localLow and roaming), it does exactly the same with a completely fresh profile so the issue is not profile related. Everything after that has been done with a fresh profile every time. - uninstalled Mozilla Maintenance Service, because last time I had this problem, uninstalling this service fixed the issue, not this time. - tried safe mode, even with a fresh install it would load at least the menu this time before not responding. - restart windows, several times. - tried 32 and 64bit versions, tried 78.5.1, same thing, 68.9.0 started right away, but I can't use my old(new) profile with this one, splendid.

I've already wasted several days with this issue last time and this is getting reaaally frustrating, I don't know what changed the past couple updates, but this is getting worse every time. Thanks for any kind of help.

Asked by YannK 3 months ago

Last reply by Wayne Mery 2 weeks ago

Some web pages take over 60 seconds to load completely

So the issue is if I navigate to a certain page it starts to load but takes 60-90 seconds to complete. The page in question is: https://www.walmart.com/co/Wrangler-Men-ap… (read more)

So the issue is if I navigate to a certain page it starts to load but takes 60-90 seconds to complete. The page in question is: https://www.walmart.com/co/Wrangler-Men-apos-s-Regular-Fit-Jeans-2-Pack/19759033

I have tried this with all Add-ons disabled and also in full Troubleshooting Mode, but it always does the same thing. The pages starts to load but the indicator in the tab keeping going for 60+ seconds before it finally completes.

I see the issue with Firefox 88.0 on Windows 10, and also with Firefox Nightly on my Amazon Fire table but there I got a Warning: Unresponsive script error .... ..... .... Script: https://i5.walmartimages.com/d...4e97-a031-6d8ef8af50bc.v198.ja:1. Seemed to be okay with Firefox Nightly on my Samsung phone, but it might be because it does not load that specific page. Also seems to be okay with Opera and Edge.

Asked by jack63ss 2 weeks ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 weeks ago

search generates "excessive traffic" page

Today, when I enter any search term, Firefox puts up a new page saying there is "excessive network traffic" from my computer. The search is for anything, such as "Firefox… (read more)

Today, when I enter any search term, Firefox puts up a new page saying there is "excessive network traffic" from my computer. The search is for anything, such as "Firefox contact" or "grow azalea". Is this a feature in a new Firefox update?

Asked by robertrist 3 weeks ago

Last reply by Naheed 3 weeks ago

Recover Thunderbird Local Folder

How to recover "Local Folder" Hi, It is the second time that the following happens to me: I updated Thunderbird 68 to 78 and all my datas are lost, especially e-mails, ca… (read more)

How to recover "Local Folder"

Hi,

It is the second time that the following happens to me: I updated Thunderbird 68 to 78 and all my datas are lost, especially e-mails, calendars and local folders.

I do not worry about my e-mail (which are on the provider's server Imap), or my calendars (which are on my phone), but I really worry about my local folders, as I do not have any back-up of the e-mails located in this folder.

Could you please help me to recover the local folder and all the e-mails in it?

Thanks.

Asked by Prince of Persepolis 2 months ago

Last reply by sfhowes 3 weeks ago

connexion with e-services belgian government

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfull… (read more)

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfully many times the software. The testing of the cardreader and Eid were ok. Still it is impossible to connect. I never had problems in the past to connect, why now ? what has changed ? It is rather urgent, because of the ultime deadline (yet passed!!). Can anyons help me ? Thanks.

Asked by monique-leroy 4 weeks ago

Last reply by Václav Trpišovský 3 weeks ago

Firefox opens then immediately closes

Yesterday this issue arose where when I would run Firefox it would open then close within a second. I've tried reinstalling and the same issue arose. I can't seen to star… (read more)

Yesterday this issue arose where when I would run Firefox it would open then close within a second. I've tried reinstalling and the same issue arose. I can't seen to start it in safe mode or change profiles. Is there any advice for this?

Asked by duderedfoxaj 1 month ago

Last reply by FredMcD 1 month ago

Some icons are disappearing in websites

hi, whoever reads this. I've noticed a problem recently in some websites where certain elements (e.g. logos and icons) completely disappear and get replaced by strings of… (read more)

hi, whoever reads this. I've noticed a problem recently in some websites where certain elements (e.g. logos and icons) completely disappear and get replaced by strings of text, which I'm assuming is the code that is used to create them. Usually, it's just one icon, typically a search or menu icon, but there have been more drastic cases, such as the screenshot of the Encyclopaedia Britannica website that I attached. Notice that many buttons, while still functional, are covered with strange text. One thing I'm suspecting is that I intentionally or inadvertently disabled an element (or something of that sort, sorry for my ignorance in the specificities) ages ago that was supposed to make these work, but I don't remember what I disabled, if I ever did. But other than that, I have no clue what causes this. In Tor, where I don't have an account and never interfered with the setup or settings, everything seems to work just fine; the buttons are right there. Hope someone can be of help.

Asked by sif 1 month ago

Last reply by cor-el 1 month ago

Thunderbird not checking for new messages at startup.

Thunderbird not checking for new messages at startup is a minor nuisance and not critical. I use Thunderbird 68.10.0 in Linux Ubuntu. After reviewing the various suggesti… (read more)

Thunderbird not checking for new messages at startup is a minor nuisance and not critical. I use Thunderbird 68.10.0 in Linux Ubuntu. After reviewing the various suggestions in https://support.mozilla.org/bm/questions/1270066 the unexpected behavior still persists.

I'd like to humbly suggest that the various suggestions in https://support.mozilla.org/bm/questions/1270066 are all guesses on the perspective individual circumstances. After trying those suggestions, I might as well try stomping twice & doing a twirly (Now I'm being silly), but it would be guess work with no results.

What is needed is a clear understanding of the inner workings that causes this and to RECOGNIZE IT AS A BUG. It maybe a minor nuisance rather than a critical priority, but it seems that this symptom is widespread. It's a minor BUG.

Asked by joeTheUser 3 months ago

Last reply by sfhowes 1 month ago

Is Firefox Crazy? How to fix this mad behavior?

Hello guys crtl + enter will open all websites starting by https! afaik many many many websites don't have installed SSL. So novice users should see "Warning: Potential S… (read more)

Hello guys crtl + enter will open all websites starting by https! afaik many many many websites don't have installed SSL. So novice users should see "Warning: Potential Security Risk Ahead" for them all? I do believe Potential Risk is Firefox and its dumb developers who made this stupid change itself! Anyway to fix this? or move away to Chrome? Thanks.

Asked by venusmargaritto 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Firefox spellchecker won't work, dispite having the dictionary installed.

Okay. I've got an issue with the spellchecker that seems to be a bug. I installed the dictionary, and made sure it was on. However it won't detect even things like gfhjrj… (read more)

Okay. I've got an issue with the spellchecker that seems to be a bug. I installed the dictionary, and made sure it was on. However it won't detect even things like gfhjrjdjd as being misspelled. It's really annoying. It doesn't seem to be able to detect text boxes - even this one. There is no option to enable it with right click.

Asked by pjblackmoore 6 months ago

Last reply by Peter Spa Pan 1 month ago

problems connecting to sites

I'm using MacOS Catalina 10.15.7 on an iMac with Firefox 86.0 and have trouble connecting to some sites unless I'm in Privacy Mode. I use Google or DuckDuckGo (preferred)… (read more)

I'm using MacOS Catalina 10.15.7 on an iMac with Firefox 86.0 and have trouble connecting to some sites unless I'm in Privacy Mode. I use Google or DuckDuckGo (preferred) as my search engine. When I do connect I have problems if I try to play a video. Example: I can connect to Cnet.com but I can't play any vids unless I reconnect in Privacy Mode. What can I adjust in Firefox to connect an play vids without using Privacy? Thanks, any help if greatly appreciated.

Asked by bh5024 1 month ago

Last reply by jscher2000 1 month ago

When I open tiktok.com the browser freeze . I use firefox 55 version

Hi. when i try to open tiktok.com the browser freeze and after some time show this pop-up " Warning:Unresponsiv script A script on this page may be busy, or it may have s… (read more)

Hi.

when i try to open tiktok.com the browser freeze and after some time show this pop-up " Warning:Unresponsiv script

A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue.

Script: https://sf16-scmcdn-va.ibytedt…s/main-530cd1b5236584ded3f3.js:1 " When i click stop script after that i can't use the site and if i click continue after some time the same error show again.

please can you help me resolve this issue .

thanks

Asked by ace.kimi 2 months ago

Last reply by FredMcD 2 months ago

Strange behaviour when copying images on Mac

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first t… (read more)

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.]

I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper.

The backstory: When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.

The issue: Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?

To reproduce:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “View Image Info”
  3. Right-Click on the JPEG image and select “Copy Image”
  4. Paste into Messages to send to someone who doesn’t have an iMessage account
  5. Hit enter to send
  6. Wait a few seconds for failure
  7. Click on failure Info
  8. Right-Click on image and select Open
  9. Preview shows the file as TIFF not JPG

To simplify:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “Copy Image”
  3. Open Preview and select “New from Clipboard”
  4. Select “Tools -> Show Inspector”
  5. Preview shows the file as PNG not JPG

What I’ve tried: Copy & paste of same image from Firefox - Safe Mode fails - So, doubt it is something in my Firefox config Copy & paste of same image from Safari works - So, doubt it is something MacOS related However, copy & paste of same image from Chrome fails too - So, maybe it is something MacOS related?

Any suggestions on what to try next?

Asked by sck626 2 months ago

Last reply by cor-el 2 months ago