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Every time I upgrade firefox refuses to restart

locking as a duplicate - https://support.mozilla.org/en-US/questions/956390 Every upgrade has resulted in only running the updater.exe file. The only way around this that… (read more)

locking as a duplicate - https://support.mozilla.org/en-US/questions/956390

Every upgrade has resulted in only running the updater.exe file. The only way around this that I have found is to do a full install directly from the new version instead of doing an update. This problem has been evident for about 3 updates so far including the update to version 21.0 I am running windows 7, 64bit with norton internet security.

Asked by poorman4985 7 years ago

Last reply by iamjayakumars 7 years ago

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Xenotix Keylogger

I just downloaded Firefox on my sons new tablet I felt lucky to find the key logger listed above, when I attempted to download it I was given a incompadibility error mess… (read more)

I just downloaded Firefox on my sons new tablet I felt lucky to find the key logger listed above, when I attempted to download it I was given a incompadibility error message ( incomparable with over 21.0 ) where might I look to find a fix or perhaps a plug in to resolve the problem?

Asked by Peter.Alias 7 years ago

Last reply by James 7 years ago

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I am having a problem with the upgraded version of firefox

Today I got a notice to upgrade Firefox. I downloaded it but It is not compatible with Symantec Endpoint Protection, which I have to keep on my computer. So I had to uni… (read more)

Today I got a notice to upgrade Firefox. I downloaded it but It is not compatible with Symantec Endpoint Protection, which I have to keep on my computer. So I had to uninstall the ungraded version of FireFox. Now I am stuck without Fireforx. How do I get the old version back?

Asked by Parien 7 years ago

Answered by user633449 7 years ago

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Problem with Firefox upgrade

I tried the suggestion to download Firefox and upgrade Symantec Endpoint Protection. It does not work. The Symantec Endpoint Protection is disabled when I try to use Fi… (read more)

I tried the suggestion to download Firefox and upgrade Symantec Endpoint Protection. It does not work. The Symantec Endpoint Protection is disabled when I try to use Firefox. Is there a way to get the old Firefox back? (PS: I do not know if I am posting correctly. This is the first time that I have asked questions on this site.)

Asked by Parien 7 years ago

Last reply by the-edmeister 7 years ago

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I tried to update to new version. Yesterday, you responded that I have the new version, but my screen does not look or function like the new version.

I sent a screen shot of firefox as a response to yesterdays email through gmail. I have not received a response back yet. My screen still looks like the old version. I… (read more)

I sent a screen shot of firefox as a response to yesterdays email through gmail. I have not received a response back yet. My screen still looks like the old version. I have none of the new attributes for being on the most current version of firefox.

Also, as I was trying to resolve my issue with not being able to open the itunes store I noticed that my firewall is not allowing the following: Plugin Container for Firefox. Should this be allowed?

Also, I am not able to download the itunes software through Firefox. I have to use either Google Chrome or Internet Explorer. Why would this be happening?

Please help. I'm not sure what is going on.

Asked by abaker 7 years ago

Last reply by user633449 7 years ago

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how and where i can get firefox 21

ok i am really getting irritated. all i ask is how and where i can get firefox 21. i have asked this question a million times and every response which i am thankful that … (read more)

ok i am really getting irritated. all i ask is how and where i can get firefox 21. i have asked this question a million times and every response which i am thankful that they took the time to answer but they all avoid answering my question. it is a simple question. i dont want firefox 22 and anything anyone says will not change that. so a ask again: WHERE CAN I GET FF 21? AND HOW CAN I GET IT? i would really appreciate if someone would answer this question

Asked by chanelle.r 7 years ago

Answered by cor-el 7 years ago

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How to I rollback after update erased bookmarks and new version cannot access web?

I updated firefox a few days ago, but did not restart the program until today. Actually it crashed, and when it came back up, the new version was apparent. It will not di… (read more)

I updated firefox a few days ago, but did not restart the program until today. Actually it crashed, and when it came back up, the new version was apparent. It will not dial out, and all of my firefox bookmarks appear to be gone. There are IE bookmarks which i imported to the firefox browser on this machine long long ago when i first installed firefox, but the firefox boomarks [the ones that i have bookmarked over the years when using firefox as my primary browser] do not appear in the bookmarks tab. I put off the browswer upgrade for a very long time, but i continued to receive update notifications, so i finally upgraded. I should have just turned off the notifications and continued on, and tht is what i will do next time. Please walk me through either a rollback to the previous version or a remedy on the new version in order to retrieve my bookmarks and access the web using my preferred browser, firefox.

Asked by cgb0006 7 years ago

Last reply by user633449 7 years ago

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The previous text-based response from mozilla technical support did not solve my problem. Please contact me by telephone.

Hi cgb0006, backbuttonsucks has posted an answer to your question on support.mozilla.org: How to I rollback after update erased bookmarks and new version cannot access we… (read more)

Hi cgb0006, backbuttonsucks has posted an answer to your question on support.mozilla.org: How to I rollback after update erased bookmarks and new version cannot access web? backbuttonsucks wrote: Your firefox profile is (most likely) located at the following location:

C:\Users\USERNAME\AppData\Roaming\Mozilla\Firefox\Profiles\ it sounds like you have multiple profiles as you say old bookmarks are appearing. Otherwise, you would have to restore this directory from backup. If you have previous versions turned on in windows OS, then you could right click on the folder and go to "previous versions" tab for the automatic backup. Its possible the other profile is there somewhere in that directory. If you have multiple user profiles, take a look a the boomarks.html file to find the correct one. The commands in this article should list all your profiles: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing+profiles

THIS UNFORTUNATELY DOES NOT SOLVE THE APPARENT NETWORKING PROBLEM (NOR WAS I ABLE TO FIND THE OLD BOOKMARKS), AND HAVING CHECKED MY NETWORK PARAMETERS, I SUSPECT THAT THE NEW VERSION IS NOT COMPATIBLE WITH MY OPERATING SYSTEM. I WISH TO BE WALKED THROUGH A ROLLBACK TO MY PREVIOUS VERSION, PREFERABLY WITHOUT HAVING TO PERFORM A SYSTEM RESTORE.

Asked by cgb0006 7 years ago

Last reply by user633449 7 years ago

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What has happened to the full download option

It used to be possible to download the full package but now the download is only 274KB. Why? I used to download the full package for install on more than one desktop. … (read more)

It used to be possible to download the full package but now the download is only 274KB. Why? I used to download the full package for install on more than one desktop.

Asked by aliashh 7 years ago

Answered by James 7 years ago

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Where can I get an offline installer

I setup computers without internet support and I get the offline installers so I can do this. The installers used to be offline but recently they are not. This gets ir… (read more)

I setup computers without internet support and I get the offline installers so I can do this. The installers used to be offline but recently they are not. This gets irritating. Why the assumption that the internet is always available???

Asked by Endoscopy 6 years ago

Last reply by imranfv 6 years ago

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Beginning Firefox Browser Download and Calendar

Many times when trying to download Firefox browser, my android samsung note 2 with vodafone only gives me the option to download to my other tablet device... ... but not … (read more)

Many times when trying to download Firefox browser, my android samsung note 2 with vodafone only gives me the option to download to my other tablet device... ... but not my ph. Can anybody help? Thanks, Paul in Sydney.

Asked by Paul Schuback 6 years ago

Last reply by kbrosnan 6 years ago

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how do I import bookmarks?

from your help files, "At the top of the Firefox window, click the Firefox button, go over to the History menu and select Show All History to open the Library window." W… (read more)

from your help files, "At the top of the Firefox window, click the Firefox button, go over to the History menu and select Show All History to open the Library window." Where do I find the menu "History"?

Asked by jagnag 6 years ago

Last reply by cor-el 6 years ago

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How to go back one version?

I don't want to use version 23. How can I revert to 22? Windows Vista And why isn't there a FAQ for this? I tried various questions and got nothing useful. … (read more)

I don't want to use version 23. How can I revert to 22? Windows Vista

And why isn't there a FAQ for this? I tried various questions and got nothing useful.

Asked by joetoday 6 years ago

Answered by jscher2000 6 years ago