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Links in Thunderbird Mail no longer work

I'll try again because I would like to continue using Thunderbird. Many times over the past months I have tried to find the answer to this problem. When I click on a li… (read more)

I'll try again because I would like to continue using Thunderbird. Many times over the past months I have tried to find the answer to this problem. When I click on a link in email it no longer loads my browser. My only option is to right click on the link, copy, then run my browser and paste it. I use Google Chrome, but have tried Edge, Firefox and other browsers and the result is the same. This would suggest the problem is somewhere in my Thunderbird settings. I'm trying to be patient and ask you to be the same. If this problem ever gets solved, I'll begin sending a donation.

   I'm using Chrome on Windows 10 on a desktop computer.  
   My wife also uses Chrome but, on Windows 11 on a desktop computer.  She has no problem with her Thunderbird links.  
   I look forward to any help anyone has to offer.

Sincerely, Jim Archibald, Edmonton, Alberta, Canada

Asked by jimarch 1 week ago

Last reply by Matt 1 week ago

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Thunderbird - is not savin emails and some of them are not sent

Hello, I've written to You in below topic: https://support.mozilla.org/en-US/questions/1435807 We've fixed it just as You've instructed us. But we've still got problem … (read more)

Hello, I've written to You in below topic: https://support.mozilla.org/en-US/questions/1435807

We've fixed it just as You've instructed us.

But we've still got problem with sending and saving emails. Some messages (not always, just in some periods of time), are not sent and not saved in sent messages. We've had this problem yesterday and now I don't know what has been sent and which were not.

Waiting for your reply. Best regards

Asked by biuro323 2 weeks ago

Last reply by Matt 2 weeks ago

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several things not working any loger

Good evening I have been using Thunderbird mail for ages, and now suddenly diverse thing don't work anymore: I can't chose my signatures anymore, the language correction … (read more)

Good evening I have been using Thunderbird mail for ages, and now suddenly diverse thing don't work anymore: I can't chose my signatures anymore, the language correction does not work anylonger, and when I print things they come out wrong. Can you please help me fix that? My email is jean-pierre.biber@natcons.ch Kind regards Jean-Pierre Biber

Dr. phil. nat. Bureau Natcons Appenzellerstrasse 12 CH - 4055 Basel Switzerland

Asked by Jean-Pierre 4 weeks ago

Last reply by Wayne Mery 4 weeks ago

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grannyspace

Betrug Habe den 10/02/24 Firefox und grannyspace installiert und 350 dk.kr frei gegeben bezahlt mid Visa Karte man hat über 100 Transaktionen abgebucht auf meinem Konto v… (read more)

Betrug Habe den 10/02/24 Firefox und grannyspace installiert und 350 dk.kr frei gegeben bezahlt mid Visa Karte man hat über 100 Transaktionen abgebucht auf meinem Konto von der Bank und habe keinen zu Gang zu Grannyspace das ist Betrug habe über 20.000.00.dk.kr bezahlt für Schwindel ich bitte im zu Rückbezahlung Mein Name Hans Jürgen Dick E mail mobidick1@gmail.com bei Firefox

Asked by mobidick1 1 month ago

Answered by Kiki 1 month ago

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grannyspace

Habe ein Problem Habe das program grannyspace Installation durch geführt Habe 350 dk.kr bezahlt Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt Ich b… (read more)

Habe ein Problem Habe das program grannyspace Installation durch geführt

Habe 350 dk.kr bezahlt 

Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt

Ich bitte um Rückbezahlung

Hans Jürgen Dick Dänemark

mobidick1@gmail.com

Respons Mfg Dick

Asked by mobidick1 1 month ago

Answered by Kiki 1 month ago

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why are some of my YouTube videos not showing up at all in FIREFOX?

why are some of my YouTube videos not showing up at all in FIREFOX? also says I don't have access to "community tab" on Youtube which I do. None of these problems with G… (read more)

why are some of my YouTube videos not showing up at all in FIREFOX? also says I don't have access to "community tab" on Youtube which I do. None of these problems with GOOGLE CHROME - why is Firefox being so glitchy? its become a terrible browser.

Asked by Denise Bella vlasis 1 month ago

Last reply by cor-el 1 month ago

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115.4.3 Very slow and buggy same as 115.4.1

I asked this question about 115.4.1 and was told to try in safe mode. However I cannot connect to my mail servers of which I have 2 and Gmail when in safe mode. Please lo… (read more)

I asked this question about 115.4.1 and was told to try in safe mode. However I cannot connect to my mail servers of which I have 2 and Gmail when in safe mode. Please look into the resource handling problem with the new Thunderbird under Win10.

1) Whenever I open Thunderbird the Gmail messages apparently get refreshed taking several minutes. I have cleaned up that inbox and limited to 366 days of mail.

2) I spent hours moving mail from past year from my other accounts into local storage. You no longer can scroll and block select more than about 20-30 messages at a time regardless of the background activity 1) above. The program requires you to repeatedly release shift key to grab more than a few messages. If you are able to grab say 1000 messages, and try to move them, the system chokes and does not respond.

3) Any background activity impedes the ability to scroll the inbox.

The new versions are crippled in some way as far as resources. The older version was more tolerant.

Please listen to complaints. Putting in safe mode I cannot troubleshoot. It is also very difficult in Win10 to follow instructions to safe mode unlike previous OS.

Asked by rhyolite1 4 months ago

Last reply by Wayne Mery 1 month ago

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Thunderbird Not Responding 115.5.0

Ever since the past year on the various supernova releases the performance has turned to crap. Very slow, no multitasking performance. I have several e-mail accounts, wh… (read more)

Ever since the past year on the various supernova releases the performance has turned to crap. Very slow, no multitasking performance. I have several e-mail accounts, when downloading from Gmail, my other accounts are non responsive.

And the biggy I cannot select and delete multiple messages. Even a few dozen in spam folder and I get " Not Responding".

The product is wrecked. I never had this much difficulty before. Please own up to the problem and fix it.

Asked by rhyolite1 1 month ago

Last reply by Wayne Mery 1 month ago

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Follow Up

Hello there We have read the message. We try to help Follow Up!! You write that you can no longer send outgoing messages. Try viewing your outgoing server details in yo… (read more)

Hello there We have read the message. We try to help Follow Up!!

You write that you can no longer send outgoing messages.

Try viewing your outgoing server details in your Thunderbird Software.

These settings are set as they are normally set for use.

After an update, some miscommunication could have arisen, resulting in a situation similar to yours.

Together we can see whether this can be completed so that it works as it should again.

Can you send me a screenshot of your outgoing SMTP server settings for email use? This is probably installed in your Thunderbird software on your desktop.

Asked by kckorner 1 month ago

Last reply by James 1 month ago

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Significant battery drain on S22

duplicate of /questions/1438225 thread. Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage ex… (read more)

duplicate of /questions/1438225 thread.

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

Asked by angadsingh0515 1 month ago

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No GL in Firefox 121 on Linux

Locking this thread, please continue here: [/questions/1437760] Recently upgraded to a new laptop, Thinkpad X1 Carbon 11th gen. Running a Wayland-based WM. OpenGL is work… (read more)

Locking this thread, please continue here: [/questions/1437760]
Recently upgraded to a new laptop, Thinkpad X1 Carbon 11th gen. Running a Wayland-based WM. OpenGL is working fine everywhere except Firefox. Works fine in Chrome, Blender, glxgears, Steam games. Firefox 121 gives the following error:

[GFX1-]: Failed to compile vertex shader: gpu_cache_update [ERROR webrender::device::gl] Failed to compile vertex shader: gpu_cache_update

Confirmed that MOZ_ENABLE_WAYLAND=1 is set.

❯ glxinfo -B name of display: :1 display: :1 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)                                                                                                                                                                                                          
   Device: Mesa Intel(R) Graphics (RPL-U) (0xa7a1)                                                                                                                                                                                 
   Version: 23.1.9                                                                                                                                                                                                                 
   Accelerated: yes                                                                                                                                                                                                                
   Video memory: 31754MB                                                                                                                                                                                                           
   Unified memory: yes                                                                                                                                                                                                             
   Preferred profile: core (0x1)                                                                                                                                                                                                   
   Max core profile version: 4.6                                                                                                                                                                                                   
   Max compat profile version: 4.6                                                                                                                                                                                                 
   Max GLES1 profile version: 1.1                                                                                                                                                                                                  
   Max GLES[23] profile version: 3.2                                                                                                                                                                                               

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) Graphics (RPL-U) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.1.9 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.1.9 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.1.9 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

❯ inxi -G Graphics: Device-1: Intel Raptor Lake-P [Iris Xe Graphics] driver: i915 v: kernel

          Device-2: Bison Integrated RGB Camera type: USB driver: uvcvideo                                                                                                                                                         
          Display: wayland server: X.Org 23.2.4 driver: loaded: i915 note: n/a (using device driver)                                                                                                                               
          resolution: 1599x999~90Hz                                                                                                                                                                                                
          OpenGL: renderer: Mesa Intel Graphics (RPL-U) v: 4.6 Mesa 23.1.9 

❯ uname -a Linux nflx-erahhal-x1c 6.6.12 #1-NixOS SMP PREEMPT_DYNAMIC Mon Jan 15 17:57:06 UTC 2024 x86_64 GNU/Linux

Asked by firefox2001 1 month ago

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Duplicates continue to be generated at latest Thunderbird Version 115.6.1. Never solved by Developers, Final Solution??

HELP HELP HELP Duplicates continue to be generated as of latest Thunderbird Version 115.6.1. Final Solution?? Running on my MacOS Ventura 13.6.3 (22G436). Fully updated a… (read more)

HELP HELP HELP Duplicates continue to be generated as of latest Thunderbird Version 115.6.1. Final Solution?? Running on my MacOS Ventura 13.6.3 (22G436). Fully updated and kept as my babe!! Same as my Thunderbird. Using the [**Remove duplicates...**] official tool to fix it, but continues to appear always after some time.

Use a lot of dayly maintenance on my mails, creating _new-folders_ continuously and moving mails depending on subjects as needed. Continuously maintaining, Always _empty-trash_ followed immediately by _compact-folders_ Always try to do weekly backups.

Duplicates Still never ended since so long been reported!! Any way to fix the issue once and forever??

Do not need/want to suffer a complete platform crash on my loved mailer. Would be a complete disaster. Obviously I keep on backing up once per week.

Thanks a million if you try to help, and kudos if you solve it. Take care.

Asked by eduardo.carriles 1 month ago

Last reply by Wayne Mery 1 month ago

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Firefox's HUGE memory usage - AN ONGOING ISSUE you refuse to fix

TO MOZILLA DEVELOPERS In spite of hundreds if not thousands of users reporting this issue over and over again, and your suggested workaround to reduce memory usage in t… (read more)

TO MOZILLA DEVELOPERS

In spite of hundreds if not thousands of users reporting this issue over and over again, and your suggested workaround to reduce memory usage in the settings that doesn't do anything - FIREFOX is still using unacceptably HUGE amount of memory.

With just FOUR (4) tabs open in one window, in the Task Manager I can see 17 (!!!!!!) Firefox windows open using 830 MB of memory. The highest usage of all my apps including memory hungry media apps. It's using THREE times as much memory as my Adobe Audition processing edits of a 1.5 hr audio with several clips.

This is insane!! You have gone crazy with caching to the point of making this browser unusable.

It's freezing up and crashing my Audition so before I work in it I must shut Firefox down completely - and I work on a powerful tower PC designed for media.

If you don't seriously cut back on this insane caching for the sake of browsing speed IN THE NEXT UPDATE, I won't be using your browser at all, it's simple as that. I'm already migrating my bookmarks and setting up Chrome which uses about half the memory that Firefox does with the same tabs, and I suspect that many users will follow suit.

The workarounds you offer DO NOT WORK. Any app that uses more than 500 MB of memory at any give time on my computer - goes.

Asked by etcetera777 2 months ago

Last reply by etcetera777 2 months ago

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since the user from 8 years ago was on a firefox version after the signons.sqlite and was able to recover their logins from a previous even thou they were now on an updated version of firefox could i do the same?

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have … (read more)

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have the saved login removed that i was trying to recover

is there any other way to recover the removed login?

i saw this response by Cor-el for another user with a similar situation

If you still have the signons.sqlite that was used in a previous Firefox version then you can try to restore passwords saved in that file.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed). If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

   reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
   delete the logins.json file in the Firefox profile folder with Firefox closed 

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

Asked by Faerie Caster 2 months ago

Last reply by Paul 2 months ago