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Firefox crashes and I lose all my open windows.

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites wh… (read more)

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites where the paying portion is not correct. However, if I go to a different browser (Chrome), the paying portion works correctly. I'm getting kinda tired of these weird things going on. Please don't offer a feature that doesn't work like grouping tabs.

Today: Can't access website. I think it is the ISP or the router. Reset the router. No luck. Tried a different device on the Wifi. Works fine. Tried a different browser. works fine. Shut down Firefox. I had 2 browser instances open with several windows in each. Could not restart firefox, as it did not close correctly. I closed the broken instance(s). opened FF again, only got one set of windows, not both sets. The other instance had a bunch of grouped windows, and the groups seem to be gone. I can recreate most of those, but had some windows with ongoing work and things I wanted to look at and now they are gone.

FF crashed when I tried to get some answer from ediblearrangements.com help.

Asked by mfmattran 7 hours ago

Last reply by Paul 3 hours ago

Address in location bar

When I search for something, the location bar no longer shows the address and the star to add bookmarks unless I click on a little globe. I installed a Firefox update not… (read more)

When I search for something, the location bar no longer shows the address and the star to add bookmarks unless I click on a little globe. I installed a Firefox update not long ago but this has only just happened. I'd like to be able to just bookmark searches like I used to.

Asked by kep 14 hours ago

Last reply by Agent virtuel 4 hours ago

Firefox Issues After Update

I don't know what you're doing but EVERYTIME I do an update lately, something goes wrong. Today after update, my STGs are affected and ALL ARE GONE. I do NOT believe th… (read more)

I don't know what you're doing but EVERYTIME I do an update lately, something goes wrong. Today after update, my STGs are affected and ALL ARE GONE. I do NOT believe this is their fault. And you put this dang auto Startpage when launching window, I did NOT ask for that. I am so pissed, how do I get them all back? I had things I was working on that were very important. What else did you add to FF that I don't know about? I don't want your updates anymore. You screwed me big time. And I don't want the extensions YOU think I should have: Google, eBay, Bing, etc. wasting my space. I'm not the only one either, seen lots of complaints.

HOW DO I GET THOSE TABS BACK??????

Asked by jj 12 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

View from Windows Taskbar

When I Hover over the Firefox Icon in my Taskbar, it shows a Thumbnail of the Windows I have open. If I have a bunch of windows it dispenses with the Thumbnails in favor … (read more)

When I Hover over the Firefox Icon in my Taskbar, it shows a Thumbnail of the Windows I have open. If I have a bunch of windows it dispenses with the Thumbnails in favor of a Text based Description. I'd prefer it did that all the Time. I don't care much for the Thumbnails. Is there a Setting someplace that I can make Text the Default view ?

Asked by herr_braun 13 hours ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

Firefox Process Still Running After Close

It appears that I have a zombie Firefox browser running because when I close the browser using the top right 'X' button, the Firefox processes are still running when I ch… (read more)

It appears that I have a zombie Firefox browser running because when I close the browser using the top right 'X' button, the Firefox processes are still running when I check Task Manager.

If I end the Firefox task and reopen Firefox the first attempt seems to be stuck crashing because there's no crash log, but I can see in the task manager there's a crashhelper. A second attempt opens just fine, but the issue with that is my previously opened browsers are gone even with the setting to reopen them is enabled.

I've tried reinstalling, disabling my extensions, and updating Java, but none of these resolve the issue.

Asked by Jerry 12 hours ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

Excessive number of Firefox processes appear in Task Manager when Firefox is started with only one tab active

Greetings... I have noticed in my Windows 10 Task Manager that Firefox has an excessive number of processes active when Firefox is started with only one empty tab. By ex… (read more)

Greetings...

I have noticed in my Windows 10 Task Manager that Firefox has an excessive number of processes active when Firefox is started with only one empty tab. By excessive, I found eleven (11) Firefox processes today, and I have yet to even start using Firefox.

I have only a simple Theme enabled and no Extensions enabled in my Firefox. I have tried deselection of the "Use recommended performance settings" but this does not appear to help. Disablement of my Theme increased the number of Firefox processes.

Any idea how I can significantly reduce the number of Firefox processes that appear in my Task Manager when I use Firefox? I really prefer to use Firefox as my go-to web browser, but lately it has become troublesome at times.

Thank you in advance for your help with the above problem. Take care...

...ted

Asked by Ted Benjeski 14 hours ago

Last reply by jonzn4SUSE 13 hours ago

Twitch not loading after Windows update.

Recently, after the newest Windows 11 update, Twitch hasn't been loading correctly, the tab looks as if it finished loading, but the page gets stuck in endless loading, n… (read more)

Recently, after the newest Windows 11 update, Twitch hasn't been loading correctly, the tab looks as if it finished loading, but the page gets stuck in endless loading, no other site has this problem, and it happens even opening links to Twitch channels directly. I've added and screenshot of the problem.

I'd love some help or at least know if this is a problem on Twitches end or not. Thanks.

Asked by LegoKeig24 1 day ago

Last reply by jonzn4SUSE 13 hours ago

transfer saved passwords & user names to a new computer

I have 374 saved Passwords & User names in Firefox on my computer. Just bought a new PC and want to transfer the data to firefox or chrome on new unit. How can I do … (read more)

I have 374 saved Passwords & User names in Firefox on my computer. Just bought a new PC and want to transfer the data to firefox or chrome on new unit. How can I do that? Is it possible to transfer the data?

thank you, Rena

Asked by rsneed2 15 hours ago

Last reply by Paul 14 hours ago

Why is my website page loading slowly in Firefox?

Hi Mozilla Community, I run a food-focused website that showcases restaurant menus, and I’m currently having trouble with one specific page—https://olive-garden-menu-wit… (read more)

Hi Mozilla Community,

I run a food-focused website that showcases restaurant menus, and I’m currently having trouble with one specific page—https://olive-garden-menu-with-prices.us/—which loads significantly slower in Firefox compared to other browsers like Chrome or Edge.

The page is mainly text and optimized images, and I’ve minimized scripts as much as possible. Still, Firefox seems to hang while rendering or takes a long time to fully display content. Could this be due to any specific Firefox rendering behavior, caching issues, or something I may be overlooking?

Any tips on how to debug or optimize page performance specifically for Firefox would be really appreciated. Thank you!

Asked by Johan Smith 22 hours ago

Last reply by jonzn4SUSE 19 hours ago

It takes firefox over 30 seconds to list files in a local location when i first click OPEN to upload a file

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hang… (read more)

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hangs for over 30 seconds before listing files. This is windows 11, but it did it when i had windows 10 too. I dont know what to do.

Asked by paulbrightley 4 days ago

Last reply by jonzn4SUSE 1 day ago

How to retrive files from "Old Firefox Data" folder on desktop.

Hi, I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders wi… (read more)

Hi,

I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders with my bookmarks, sessions, logins, etc. How do I retrieve those to the new Firefox browser.

Thanks!

Asked by AK 2 days ago

Last reply by Denys 1 day ago

bad extention

I downloaded the trust wallet extension, used a memoric phrase to import a wallet. It kept saying invalid memoric phrase, but after a about 30 minuets passed my wallet wa… (read more)

I downloaded the trust wallet extension, used a memoric phrase to import a wallet. It kept saying invalid memoric phrase, but after a about 30 minuets passed my wallet was emptied... so that was a hacked or bogus extension file.

Asked by chris84 1 day ago

Last reply by Paul 1 day ago

latest update MISSING bookmarks!

Yesterday I got a prompt saying there was an update available for download. Today when restarting my laptop and opening Firefox ALL of my bookmarks are missing!!! My book… (read more)

Yesterday I got a prompt saying there was an update available for download. Today when restarting my laptop and opening Firefox ALL of my bookmarks are missing!!! My bookmark toolbar is also empty. Where did all of this important stuff go? Please help me restore this my information asap. I am freaking out!

Asked by Shanda Hoover 1 day ago

Last reply by Paul 1 day ago