All Products Support Forum

Hi. This is a recent problem. Both TB icons on the taskbar show new mail, but there is no unread mail. The only way I seem able to get rid of these messages is to close TB and open it again. Any ideas?

I would like to know how I can middle click with my scroll wheel to open a bookmark in a new tab, but not be dumped straight into that new tab. I like opening multiple tabs at once before going into them.

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes or more without having to login again. It seems now I have to login constantly.

I have contacted Fidelity, but the said it was a Firefox issue, however, I cannot find any information about this issue (or I don't know where to look).

How do I extend the time before needing to login again? Thoughts on if is this even a Firefox issue or is it Fidelity's website?

Thank you!

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens the add-ons tab (does not present a list of extensions). There is no "gear" next to any of my extensions; just the on/off button and the .... button.

How can I force an extension to show on the toolbar?

Firefox is up to date (version 120.0).

Hello, I would like to set up root level folders for my alias addresses rather than having them in subfolders. I have tried setting up a dummy email account, but the filter won't transfer emails to it. Is it possible to do what I want?

In HTML, in the head element, it is possible to specify links to external resources that are relevant to the current page. For example:

<link rel="alternate" type="application/pdf" href="mypage.pdf" title="My Page in PDF Format"> <link rel="license" href="copyright.html" title="Website License Information"> <link rel="next" href="page2.html">

Many years ago, I found an obscure setting that enabled a toolbar that would display all those document links directly in the browser. That was several computers ago, so I cannot look up the about:config setting that enabled the functionality, and my online searches have found nothing even remotely related to the subject.

What happened to that functionality? How can I turn it back on inside the latest version of Firefox?

Addendum: This functionality was not provided by any extension, add-on, or mod. It was implemented directly in the browser itself, downloaded vanilla and clean installed. It was enabled by directly editing the "about:config" page.

As for whether the cited links are intended for automated tools or not, here is the HTML standard itself:

Interactive user agents may provide users with a means to follow the hyperlinks created using the link element, somewhere within their user interface.

And just in case somebody suggests this is somehow new or novel functionality, here it is described in the HTML standard published in 1997:

Although LINK has no content, it conveys relationship information that may be rendered by user agents in a variety of ways (e.g., a tool-bar with a drop-down menu of links).

That "tool-bar with a drop-down menu of links" is almost exactly what Mozilla used to provide. I just want to know what happened to it.

I have an issue with the address bar in private windows. Normally when you click on the search bar in the new tab page, it will redirect the cursor to the address bar instead of letting you use the search bar.

I found the following solution on the forum here that works for normal windows: go to the about:config page and set browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false.

For private windows, this fix does not work. It will still go to the address bar instead of letting you use the search bar. Is there another way for me to fix this so that it will also work in private windows?

It has reinstalled all my other extentions, but hasn't my password manager for some reason. Or at least I can't find it. I also can't remember the name of it, and so don't know what to search to download it again. Is there a way to see historic extentions or something?

I often see a Shortcut on my New Tab that I have never gone to, which says "sponsored" on it. I do not want these ads. I have looked up the answer: https://support.mozilla.org/en-US/kb/sponsor-privacy?as=u&utm_source=inproduct I can manually delete a sponsored shortcut once, but this does not stop them from coming onto future New Tabs. My problem is, the long-term answer simply does not work. Settings -> Home -> Firefox Home Content simply does not contain a section that says "Sponsored shortcuts" and therefore this solution is not accessable. I am on Version 120 as suggested. What is going wrong? How do I prevent these ads from appearing on the New Tab page?

The header below the list of emails and above the body of the selected email no longer shows the sender. Which seems really bizarre. I found under View either Headers - All or Headers - Normal. Headers - All gives it all plus the kitchen sink, twenty or thirty lines with a scroll bar. Headers - Normal just gives the subject, and the recipient - me. Which is a bit redundant! How can I get back to pre makeover headers?

Hello,

How can I switch of the annoying new Firefox Fullpage Translations? It intrusively ask me each time a browse a new page. I do not need it nor do not want it. I cannot find a way to switch it off.... Mant thanks for your help. Christian

I just got the new "supernova" update and now I can't find the stettings to place my tabs bar at the top of the screen. The old version had the tabs right at the top, just as a browser would typically have it as well (see new and old schreenshot for comparison). But I'm just unable to configure it that way.

Can anybody please tell me how to configure thunderbird to use all that wasted space at the top sensibly?

Hi, I have downloaded the latest Thunderbird and it is driving me mad because I KNOW there is a simple solution (I hope) When I used to open my emails they were all listed from oldest to newest and Thunderbird would automatically go to the bottom of the list where my latest (newest) emails were, NOT ANY MORE it goes to the older email in my in box, click date and YES the latest email rushes to the top of the list BUT I want it at the bottom HOW do I get the emails back the way I like them?

There are many cathegories to filter addons at https://addons.mozilla.org/en-US/firefox/extensions/ sadly none to sort by popularity. A popularity filter to list firefox addons would be a great feature.

Speaking of great features, addons.mozilla.org should not use google-analytics.com Mozilla on the one hand promotes privacy or atleast makes the impression of doing so, but on the other hand tracks their users by default and uses google analytics on their extensions website. There are privacy friendly alternatives to google analytics, why did Mozilla decide to use an invasive bigtech option? It is very unlikely for mozilla to quit using google analytics just because of this thread, and even if i asked on the apropriate forum or email chances are nothing will change. It's just sad mozilla uses google analytics, there's nothing else to say.

Another question, Mozilla in this article https://addons.mozilla.org/blog/firefoxs-most-popular-innovative-browser-extensions-of-2021/ claims that there have been a total of 133 million visits to addons.mozilla.org However this site https://www.similarweb.com/website/addons.mozilla.org/#overview claims that addons.mozilla.org had a total of 10.9 million visits over time, which seems incorrect since ublockorigin alone already has 7 million+ users. I've always thought that similarweb is a reputable source, or maybe not?

We had "manually resort folders" in v102. And now, with v115 forced upon us. (This morning, when I opened Thunderbird, it was updated to v115 overnight without my knowledge. And the folders are not the way I left them nor how I want them. So I need to fix this. But the add-on no longer works. So what is Mozilla doing about this?

thunderbird client website has completely changed. HELP. I tried to follow instructions to remove 'threading, but the entire layout changed. To start with the 'inbox ' view is no longer divided into columns which allowed the user to sort by sender, title, date or prioitysuch like. Further to this there are tabs all across the top which I don't want. They interefer with what I do want, i.e. tabs I have made for address book, or emails in preparation for sending. I've tried unstalling and reinstalling, but it is still this useless format. What can I do?.

TB120 A number of versions back the various buttons in the top right of message header (Reply, Forward, Archive, Junk, Delete, etc.) could be reordered in the customise menu. This allowed the placing of the most often used in a position that suited and less often required ones out of the way. Is there any chance of this being restored please?