All Products Community Forum

I often keep many tabs open for research, and Firefox memory usage grows significantly over time. Are there practical settings or habits that help manage memory without sacrificing usability?

When in eBay checkout, I click on pay this seller only, checkout balance disappears. If I go into private browsing, it works as okay. When on Youtube, I get a ghost image of another page, which gives a lot of problems running Youtube. Again, if I go to private browsing, it works okay. Is this normal, or is their a fix?

I usually have three tabs pinned for easy access. Upon using the new "add tab to taskbar" feature though, there's a problem.

If I use the button to pop out youtube music for example and then close the version of the browser that it came from, and that my pinned tabs are on, any subsequent times I try to open firefox won't keep the tabs pinned. This also happens if I attach youtube music to my taskbar permanently and try to open it from there and then try to open firefox regularly.

It's probably a security setting...for some websites I go to Log In and nothing happens. Same for say signing up for a webinar. 80% of the time now Especially if I'm following a clicked eMail...so most likely a tracker of sorts?? ChatGPT not helping...wants me to do some techy stuff.

Trouble Shooting Mode, turning off ETP off for site AND in Exclusions... In Chrome, no problem.

Running Malwarebytes and Kaspersky

I'm hoping someone else has solved this!

Thanks

Hi. Since the Thunderbird update in March/2026, my Bell sympatico.ca email is no longer able to send emails out through Thunderbird. No error messages but emails never get to destination (I tried sending to myself on both gmail and sympatico accounts). I receive emails without issue. I tested the sympatico from the web or my iPhone and it works. Seems something changed in T-bird back in March?

I validated the Outgoing SMTP server settings and all seems OK (See attached file for screenshot of settings). Any idea why and what changed to cause this?

Tx, Robert Ziwani

Changed p/w as solution no help Today for some reason Thunderbird won`t download from xfinity. Worked well yesterday,been on phone with xfinity about 1 hr. or so. restart pc no help

I'm really stumped and confused why this would be, but, I'm unable to sign in to my account on one of my devices, though I can access it from other devices.

I have a work computer and a personal computer. I want to have a profile on my personal computer signed into a an account I share on my work computer so I can easily access tabs and history across my these to devices that's separate from my main firefox account attached to my personal email. Got the profile signed in on my personal computer, went to sign in on my work computer and got a message "unexpected error." I attempted to disable the extensions and clear cache at the advice of one thread I saw from years ago but I really have had a heard time finding anyone with this issue at all.

Anyway, any help would be appreciated! Thanks!

I am following directions that advise to go to Settings and change the option to open PDFs as individual files. Currently, they are opening as a Firefox tab. I have tried several times to make changes that stick, even rebooting. But PDFs still open in a tab.

Please help. Thank you.

gmail no longer works in firefox. Nightly has been giving me a message about clearing cache and cookies for many many many months. After I do that, nothing changes and I still end up in a website about clearing cache and cookies.

Firefox ESR is not able to delete gmail emails after I check the delete box. It says they are deleted but the don't ever go away.

I cannot find any version of firefox that works with gmail. Please let me know if you have found one and provide a link for me to download that version.

thanks

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:

[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent

I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.

Since my Firefox application was upgraded recently I am not able to open my text messages on Messages for Web application. The application loads but when I pair with my phone the text messages do not open, it just goes back to the "pair with Phone" screen. On my phone it says "you're all set" like usual but my desktop does not show my texts or contacts.

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, which is 149.0.2 and I still don't have the new UI. Specifically, I do not see my profiles in the new UI.

When FF launches I see the new UI but my profiles are nowhere to be see as you can see in the screenshots:

https://postimg.cc/gallery/tFXz00m

I have 2 profiles and they each have their own name.

Instead I am presented with 2 option "Original Profile" and "create new Profile". When I click on orignal profile, Firefox opens my default profiles which has its own original name. However, when go throught the new UI o switch profiles, I do not see my other profile. Moreover, if I click manage profiles, I don't see either of my profiles.

The only way I am able to launch my 2nd profile is the old fashiong via "about:profiles".

Why can't I see my profiles in the new UI?

On my 2nd profile, I don't even have the new profiles UI.

Why dont't I have the new profiles UI months after you launched it?

Please help!

I changed my email password on the providers web site, my phone, tablet both asked for the new password but Thunderbird has not, why can I still send and receive email ?

And don't see a place to change the server password either, I thought it would just ask.