Showing questions tagged:

Cannot add 123 Hosting to Thunderbird

Not sure what has happened to my PC but lost my Thunderbird app. Reinstalled but cannot get my emails working again. I only get emails up to 13th May 2024; I guess when … (read more)

Not sure what has happened to my PC but lost my Thunderbird app.

Reinstalled but cannot get my emails working again. I only get emails up to 13th May 2024; I guess when TSO Hosting finished?

I am now on 123 Hosting.

I have a note that SERVER for both i.e. Incoming and outgoing is:-

sxb1plzcpnl503269.prod.sxb1.secureserver.net (smtp as prefix)

Where and in what format do I enter theses server details.

I think I also need to get into cPanel but the URL I have will not work:-

https://sxb1plzcpnl503269.prod.sxb1.secureserver.net3 (:2083)

Sorry but I am confused; don't get old!

Solved 3

Showing junk mail in empty folder

I have been using Thunderbird for a very long time. Today is the first time I have seen this happen. In the column on my left side that has my account and folders for tho… (read more)

I have been using Thunderbird for a very long time. Today is the first time I have seen this happen.

In the column on my left side that has my account and folders for those accounts it is showing 5 in my junk account. But in the preview window to the right of that column there is nothing showing as far as any entries as junk mail. It is completely blank. What do I need to do to clear this 5 from the left column Junk folder??

I have tried resetting the machine and that did not work. I even went into the webmail site for my email provider and there is no junk email showing there at all so as far as my email provider goes, it looks like everything is working there.

Bob

Solved 2

A Theme is causing problems

Hi I am a theme girl and have tried many over time. I had never used the Dynamic Theme which is supposed to change from day to night along with what it's doing outside.… (read more)

Hi I am a theme girl and have tried many over time. I had never used the Dynamic Theme which is supposed to change from day to night along with what it's doing outside. It was kind of bland (sorry to the creator) so I tried to change it to another one and it worked just fine. When I came back to my computer it had changed back to the Dynamic one again. Again I changed it then it was back again. Yesterday I actually removed it from my list of addons and now it's back again. How do I stop it? Thanks for any help. ♥

Thanks

Moderator note: Moved to the Thunderbird Desktop forum from the Firefox Desktop forum.

Solved 6 1 18

Problems using Gmail.

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailab… (read more)

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailable but I can access gmail with no problem on my iPhone, android tablet and with Google Chrome without any problems. Turning off the Advanced Tracking does not resolve the problem.

Solved 4 27

In viewing a message folder the Subject column alignment differs although it appears out of user control

The spacing of the Subject column label is inconsistent and apparently not under the control of a user. In the graphic with yellow notations, the leading space for Subje… (read more)

The spacing of the Subject column label is inconsistent and apparently not under the control of a user. In the graphic with yellow notations, the leading space for Subject is much larger than any of the other column labels shown.

Also, in the graphic with red notations, the leading space for Subject is even larger; I "applied columns to ... Folder ..." yet both folders are not the same as the leading blank space for the Subject column header is different from the "copy from" folder.

I cannot find anywhere that this is controllable by the user. Please advise on both issues: too much space on the Subject column before the word Subject and the inconsistency of the Apply Columns To feature.

Thank you.

Solved 6

Firefox profile issues after updating to version 150

I am not a native English speaker, so I used translation. Please excuse any awkward phrasing. I previously updated my Firefox to version 150, but my tabs kept crashing ro… (read more)

I am not a native English speaker, so I used translation. Please excuse any awkward phrasing. I previously updated my Firefox to version 150, but my tabs kept crashing roughly every 5 minutes. To solve this, I tried installing the Firefox ESR version. However, my profile had already been upgraded to the new version format, so ESR could not read my data. I then reinstalled version 150, but now I'm having profile issues again. I can access and launch my old profile through about:profiles, but I can't seem to save it directly as the default profile. I don't want to have to repeat this process every time I restart the browser. Is there a way to transfer all my data (bookmarks, saved passwords, add-ons, settings, etc.) to a new profile that works with the current version? Or, can I downgrade my profile so that ESR can read it? I have tried copying the files from %APPDATA%\Mozilla\Firefox\Profiles, but it didn't work after many attempts. Please help me. I really don't want to set everything up from scratch again. Thank you!

Solved 6

I'm getting the wrong correspondent listed for some emails.

Recently, when reviewing my emails the correspondent is NOT correctly listed. It's another entry in my contacts with no connection to the email, which IS in my contacts. … (read more)

Recently, when reviewing my emails the correspondent is NOT correctly listed. It's another entry in my contacts with no connection to the email, which IS in my contacts. It's getting worse and worse, happening more frequently. The header info is correct within the email, but it doesn't display correctly in the correspondent field. Checked my email provider, and they are listed correctly there.

How do I get the correct correspondent to be listed for the corresponding email within thunderbird?

Locked 4 9

Unable to Have Firefox Permanently Allow the Google Voice browser Use of my Mic + Send Notifications, and "REMEMBER THIS DECISION"

Hi, I've been trying to permanently allow (instead of the default Temporarily Allow) the Google Voice desktop browser permission to use my microphone and send notificatio… (read more)

Hi, I've been trying to permanently allow (instead of the default Temporarily Allow) the Google Voice desktop browser permission to use my microphone and send notifications.

Whenever I open the Google Voice browser in the address bar, there is no option to have Firefox PERMANENTLY allow mic and notifications and REMEMBER THIS DECISION. When I go to into the Firefox settings under Privacy & Security -> Microphone, there are no websites listed in the box in order to allow access.

Is there a way to Permanently Allow the Google Voice website to use my microphone and send notifications and REMEMBER this decision?

Thank you for your advice! Lisa

Solved 2 18

I have used Firefox for many years and hope to continue PLEASE HELP!!

bold textI have used Firefox for many years and hope to continue. I DO NOT USE GOOGLE!! What do you recommend for anti-virus software?? I Paid for Malwarebytes and that… (read more)

bold textI have used Firefox for many years and hope to continue. I DO NOT USE GOOGLE!!

What do you recommend for anti-virus software?? I Paid for Malwarebytes and that started a 4-month nightmare with inconsistent support from the company EVERYTIME I SIGNED ON COMPUTERS SAVED PROGRAMS WORKED DIFFERTLY. I install a free version of Avira same problems I installed a free version of AVG same problems

PLEASE HELP!!

Locked 1

DELETION OF FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email removed]@gmail.com

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [e… (read more)

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [email removed]@gmail.com

as i no longer need it and have lost acccess to it  

or if you.s could pretty please forward an account deletion request form or weblink to request deletion of the account [email removed]@gmail.com

your assistance in this matter would be greatly appreciated

Thanking you Donovan gregg

Locked 4 9

Import does not work

The import function does not work. I exported a Thunderbird profile in its entirety into a zip file that is only 127 megabytes when extracted. When I go to import the T… (read more)

The import function does not work. I exported a Thunderbird profile in its entirety into a zip file that is only 127 megabytes when extracted. When I go to import the Thunderbird profile, I select the ZIP file, import, and it restarts, and nothing happens.

I have tried the method of going to the profile folder, manually copying the files from the extracted profile, and pasting them into the profile folder and overwriting all of the existing files, which will work for a few seconds- it briefly shows all the emails, and then they disappear. The top of the inbox indicates the correct number of emails, but no emails show up in the inbox, and when I restart Thunderbird, everything disappears.

Solved 9 45

New Security Codes for vodafonemail.de, TLS Code not in Thunderbird available

Server Posteingang IMAP (empfohlen) imap.vodafonemail.de Ports für Posteingang IMAP SSL: 993 / TLS: 143 Server Postausgang SMTP smtp.vodafonemail.de Ports für Postausg… (read more)

Server Posteingang IMAP (empfohlen) imap.vodafonemail.de Ports für Posteingang IMAP SSL: 993 / TLS: 143

Server Postausgang SMTP smtp.vodafonemail.de Ports für Postausgang SSL: 465 / TLS: 25 oder 587

Solved 5 27

Deleted folder, containing subfolders, from Local Folders

Hi all, Unfortunately I deleted a folder, containing a lot of subfolders from my Local Folders. If possible I would like to restore the folder, including the subfolders. … (read more)

Hi all,

Unfortunately I deleted a folder, containing a lot of subfolders from my Local Folders. If possible I would like to restore the folder, including the subfolders.

Any help is much appreciated.

Kindest regards, Leo.

Solved 17 27

income messages take a long time, pop up in folder for a glimpse or short time, suddenly the folder is totally empty, all have gone

Hi, very nice of you to listen to my problem. It already startet some days ago when I realised that it took very much time to receive mails, in some the content still k… (read more)

Hi, very nice of you to listen to my problem. It already startet some days ago when I realised that it took very much time to receive mails, in some the content still kept hidden. To work with the about 60 mails listed in the Income-folder, and select some to read the text I was surprised to realize, that in the next moment the folder was empty, none of the mails could be seen on my Windows laptop. I had to switch to the mail-server with Vodafone to see me mails. This situation occured with all folders on 2 Laptops with Windows 10 and windows 11. What could I do ?

Solved 1 1 18

Crashes when opening a new tab

When playing a YouTube video and attempting to open a new tab, Firefox consistently crashes. This was also occurring with Picture-in-Picture mode. Has anyone else encoun… (read more)

When playing a YouTube video and attempting to open a new tab, Firefox consistently crashes. This was also occurring with Picture-in-Picture mode.

Has anyone else encountered this?

Solved 7 18