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I was running TB 128.11.1esr up until 10:00 this morning on Windows 10 Professional 22H2 64-bit. I have some e-mail messages that I cannot delete. This morning I auto-upgraded to 1o 128.12.0esr and then to 140.0esr. I still cannot delete the messages When I try to delete a group of messages (containing the message in question), the messages in the in-box turn from black to gray, and I see at the bottom "Moving messages to Trash". But nothing happens. I did a "Compact folders", and it completed without any error messages. I can look at my Trash folder, and the contents seem to be intact. In one case, I individually deleted all of the messages except one. With this one, I open the message and see nothing in the bottom message content pane. When I do a "cntl-u" to see the RFC 5322 message headers, I see a window that is completely blank. What is happening, and how can I debug this? Thanks.

While looking for another setting, I noticed that a setting about how T-Bird handles spam mail. I have it checked. Today, I received a DOOZY of a spam mail, but Thunderbird didn't flag it. It was so obvious spam, as it asked for credit card, banking, automobile license! Also, the Subject asked to update payment info, but the From field wasn't that company.

Thunderbird ver 140.0 (64-bit) on Windows 11.

Brand new, fresh installation of Thunderbird. - Added a GMail account. That worked. - I tried to add an account with my personal domain. I enter my name, the email account, and Thunderbird gets stuck in an unending loop looking up the configuration. - Other email clients have successfully looked up the config and did the setup without a problem. - The email account is handled via IONOS.com servers. - If you gave me a manual setup option I could handle it but there is none; TB goes straight into trying to handle it itself.

Any ideas?

TY, Frank

i made a donation last week to thunderbird , but the inbox folder is blocked asking for a donation and not letting me open the emails attached i show the page that appears on the inbox

Hi all, I have a new Computer and I'd like to transfer my Thunderbird installation with the complete settings (folders, mails, archives, address-book, ...). Also the calender would be of interest, because I have some settings which I want to keep. Is there any way to do this? I have access to my old computer, so I could export everything there and import that on the new one, but I did not find something to do that. Can you help me? Regards, Gerhard

Sometime in the past year or two, ONE of my four accounts started starring (putting the yellow star) on ALL emails I sent from that account.

This is not happening in the other accounts, including an account from the same university email system. If I send an email from the affected account (cischair) it is starred when viewed in cischair but not in the other account I sent it to (suthers). If I send an email from the other account, suthers, to cischair, it is not started in either account but my reply from cischair to suthers will be starred, again only when viewed in cischair, not in suthers.

It's very annoying to have to uncheck the stars on everything I send, and makes them useless.

Of course, I have looked in Account Settings for something that turns this on and off, and have not found anything.

Could you tell me where this might be set, or perhaps inadvertently by some keystroke combination (the bane of usability)?

Thanks - Dan

Copied Thunderbird Profile on old computer to external HDD. Name assigned was zs6…. Installed TBird on new Win10 PC, omitting sign-in procedure. On this PC, clicked Menu, Help, Troubleshooting Info. Opened Profile folder on this PC, left-clicked Roaming, closed TBird. Copied zs6… from ext HDD, pasted onto TBird folder C:\users\owner\appdata\roaming on new PC. Clicked Yes to replace any existing files. Opened \roaming\thunderbird\profiles zs6…. not in there. TBird launches again in Setup. What am I doing wrong?

i am about to get rid of Thunderbird

No new messages coming up. I go to my Xfinity email a where Thunderbird is connected to and i have new messages i go to thunder bird and no new messages coming up

i lie Thunder bird but this is ridicoulus here are some examples i need you to tell me why and how to fix it

i will not uninstall Thunderbird just to have it do this again

i disabled he add ons a tried reinstalling over the old and still nothinghree is some recent in xfinity but not in Thunderburd ok top photo as of today is in xfinity not in Thunderbird this is what i see in Thunderbird as of today July8th now tell me why

even with out norton it does it what is wrong and why do i need to reinstall and lose my addresses again this is terrible

I am trying to read my gmail email using Thunderbird. However, once I fill in the server configuration, I get a 2fa pop-up window with an error message. See attached.

What can I do to get this to work? Or is Thunderbird unable to access gmail?

Thanks in advance, Mike.

This is minor, however, some addons that I need currently only work up to version 138. The version found at Index of /pub/thunderbird/releases/138.0.2/win64/ is actually version 139.x. I was able to download 138.0.1 at Index of /pub/thunderbird/releases/138.0.1/win64/

I have 3 e-mail accounts and the third one I added is the one I set as default. For some reason the first two show together in the unified folder, but the third is separate on it's own. How do I get all three in the unified folder?

Dell tech reinstalled Windows 11, but missing info on my local folders now on 2nd drive. I have iDrive backup of both the drives, need help to find what I need. I'm Tbird supporter monthly and at other times. Sure can use some help as need some financial records that were in local folder files.

Appreciate help to find and restore my Local Folders which held the needed data.

Thanks in advance, Kelly

I opened Thunderbird and could not get to the inbox or any other folders—it shows only the donations page. This is not okay. I do donate. Not much, not too often, but I do. However, if I open e-mail client and want to use it, then this is not a right moment to asking for donations. Or I should be able to do what I came to do and deal with donations issue later.

If you want users to pay for Thunderbird, it is of course okay, but please let us know in advance, give some time to mull it over and then clear the sheets. It is most inconvenient when this kind of issue is raised when you actually need to do something. And the message is unclear - how often and how much I need to donate (pay) in order to get to use Thunderbird without interruptions?

Thank you in advance and I do like Thunderbird. Just not this approach.

PS. Sorry for my bad English, not native speaker. PPS. Or, maybe this is some error that donations page does not "go away"?

Running TB 128.12.0esr on Linux Mint. I can get striping in my Classic View thread pane with:

1. threadPane tr:nth-of-type(odd) {

 background-color: rgb(215,215,215) !important; 

}

But how can I achieve the same effect in the folder pane? I have tried replacing threadPane with folderPane or folderTree but no luck.

In Developer Toolbox the selector for the folder list appears to be is(ul, ol)[role="tree"] but I don't know how to create a striping rule from that.

New computer Ubuntu 24.04 Mate, older Ubuntu 22.04 Cinnamon. Following support transfer directions (open Thunderbird on new PC, close it, paste a copy of older .thunderbird from USB stick to .thunderbird on new, over write), when I open Thunderbird no accounts are shown only the create account screen. I find no update path for older Thunderbird. New PC came with 128 esr but I found a tarball of 115 .18.0, installed it and followed transfer directions with the same results. Seems like the esr version uses a profile ending with esr and ignores my older one. What are my options for transferring 20 years of significant messages? The hard way might be to identify the account specific files in my older profile and copy them into the new esr profile...