Showing questions tagged:

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Solved Archived 2 135

Mozilla cancellation?

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I… (read more)

I received an email threatening to cancel Firefox because of inadequate usage. Is this for real or a scam? I do use Firefox but, perhaps not enough for Mozilla's rules? I would regret losing this privilege. Thanks.

Solved 1 59

security

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox sa… (read more)

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox says i am on the latest version

Solved 1 215

Thunderbird has blocked the file from loading in this message - templates - HELP

Hello, I have saved message templates that I use. Each one also has a footer (which I save as an .html file). When I use this template to send a message, the image in the… (read more)

Hello,

I have saved message templates that I use. Each one also has a footer (which I save as an .html file).

When I use this template to send a message, the image in the footer doesn't load and I get the message: Thunderbird has blocked the file from loading in this message.

When I click UNBLOCK, nothing happens. The image still doesn't get added. It's a very small image from my footer/signature. 'When I compose a new message, I don't have this problem' – the image in the footer loads and is sent to the recipient. This problem occurs when I try to send a message saved in the templates. There's no way to "unblock the image" and send it.

Solved Archived 2 206

Show Remote Content in Thunderbird incoming e-mails

02 Oct. 2025 Recently, some automatic updates were made to my Dell desktop. I assume they were updates to the Windows 11 OS. The updates also caused some changes to my T… (read more)

02 Oct. 2025

Recently, some automatic updates were made to my Dell desktop. I assume they were updates to the Windows 11 OS.

The updates also caused some changes to my Thunderbird e-mails. The incoming e-mails are formatted differently. I used to get a message, saying that "remote content" in some incoming e-mails had been blocked. I was given the option to show remote content in the incoming e-mail. Now, I no longer have the option to "show remote content".

Please tell me how I can recover the option to "show remote content" on incoming e-mails.

Thank you.

Connie Yanicka

cyanicka46@gmail.com

Solved Archived 2 175

Can't delete virus's message

Hi our Kaspersky detected objects but unfortunately our antivirus can't delete all the detected. I try to uninstall the thunderbird but still unable to delete the virus'… (read more)

Hi our Kaspersky detected objects but unfortunately our antivirus can't delete all the detected. I try to uninstall the thunderbird but still unable to delete the virus's message.

Hope get the assist for your team.


thank you

Solved Archived 7 209

Firefox integration with IOS Safari

When I search the internet using the safari app, Is Firefox focus working in the background…. Or do I search using the Firefox focus app and it used Safari??? Can you ex… (read more)

When I search the internet using the safari app, Is Firefox focus working in the background…. Or do I search using the Firefox focus app and it used Safari??? Can you explain how best to use the internet so that Firefox focus adds more security?

Solved Archived 1 158

thunderbird

since updating computer I cannot access e mails on thunderbird I can only access them on talktalk mail and get a warning about someone else viewing e mails and telling me… (read more)

since updating computer I cannot access e mails on thunderbird I can only access them on talktalk mail and get a warning about someone else viewing e mails and telling me to leave page

Solved Archived 1 88

Continuous requests for access permissions

I continually get popups wanting me to give permission for TBird to access all sorts of stuff. Is this a BUG or a "Feature"?. How do I turn them off? Or should I give per… (read more)

I continually get popups wanting me to give permission for TBird to access all sorts of stuff. Is this a BUG or a "Feature"?. How do I turn them off? Or should I give permissions?

Solved Archived 3 106

Email files deleted from hard drive

Yesterday there was a 4 hour outage at AOL. I use Thunderbird to access my AOL account. When I discovered the outage, I check my Windows 10 hard drive where my Thunderb… (read more)

Yesterday there was a 4 hour outage at AOL. I use Thunderbird to access my AOL account. When I discovered the outage, I check my Windows 10 hard drive where my Thunderbird emails are stored and it was empty. Not only was my INBOX empty but every saved folder, delete folder, trash folder, etc. Once AOL was operational, all of my emails reappeared on my hard drive. Everything appears to have been recovered without me doing anything. My question is: who has the ability to delete files from my hard drive without me specifically doing so either manually or through the Thunderbird app?

Solved Archived 1 144

Thunderbird displaying images problem

Hello, I've come across a rather strange problem. I have a phplist mailing list (on domain1). When sending emails, I usually also add an image (as a link to the image). S… (read more)

Hello, I've come across a rather strange problem. I have a phplist mailing list (on domain1). When sending emails, I usually also add an image (as a link to the image). Since the beginning of June, however, I've noticed that Thunderbird doesn't display the images added in this way. Instead of the image, it displays an empty frame (a completely empty frame without any tags). Even if "Allow remote content in messages" is checked in the settings. Other email clients (outlook, gmail, roundcube) have no problems and display images without any problems. However, if I put the image on another domain (domain2) and put a link to this image in the email, Thunderbird also displays it. So: it doesn't display the image from domain1, where I have the mailing list, but it displays the same image from domain2 (in the same email from the same mailing list from domain1). Is it possible that Thunderbird is blocking the display of images from a certain domain?

Solved Archived 1 179

Security issue

Recently asked by Mozilla Thunderbird for access to my data etc and this was questioned by Google. However I agreed to the request and wish to be assured that this was no… (read more)

Recently asked by Mozilla Thunderbird for access to my data etc and this was questioned by Google. However I agreed to the request and wish to be assured that this was not a scam

Solved Archived 1 73

blob:

Hello, I process phishing URL's, I have recently come across URL's that make use of a BLOB: syntax on the URL: blob:https://bolig.botik.dk/16c8c011-0fa5-4ba0-a10f-ed76750… (read more)

Hello,

I process phishing URL's,

I have recently come across URL's that make use of a BLOB: syntax on the URL:

blob:https://bolig.botik.dk/16c8c011-0fa5-4ba0-a10f-ed7675055cc6

You can see an example of the Phishing URL in this PhishTank entry:

https://phishtank.com/phish_detail.php?phish_id=9118779

That URL then re-directs to the above "BLOB" URL.

My understanding is that it is "locally" generating the phishing website, similar to an old fashioned about: syntax, however it's not clear what the significance of bolig.botik.dk URL is - loading that URL without the BLOB: prefix causes an error

Can someone explain:

1) What is the BLOB: syntax, and 2) what would be reported to have the phishing URL removed in the above example?

Solved Archived 2 400

Update failure - SEC_ERROR_OCSP_FUTURE_RESPONSE

SEC_ERROR_OCSP_FUTURE_RESPONSE I got this while updating. Computer was off for 11 days (i hospital). Now I can't load my email. There are several PDF's of medical test r… (read more)

SEC_ERROR_OCSP_FUTURE_RESPONSE

I got this while updating. Computer was off for 11 days (i hospital). Now I can't load my email. There are several PDF's of medical test requests and reports urgently needed to print. I can see my mail waiting on the server using my phone, but my desktop (Thunderbird) is the only one that will allow me to print.

<redacted>@rogers.com

Solved Archived 3 102

Intune Joined Devices on Firefox

Hello, Our organization is attempting to implement a Conditional Access policy that restricts access to certain websites to Intune joined devices only. The error message … (read more)

Hello,

Our organization is attempting to implement a Conditional Access policy that restricts access to certain websites to Intune joined devices only. The error message mentions that I need to enable a setting from within Firefox called Windows SSO, mentioned here: https://support.mozilla.org/en-US/kb/windows-sso. This setting is already enabled and I am still getting an error.

Is there anything else that could be causing this?

Solved Archived 3 161