Showing questions tagged: Show all questions
  • Solved

bookmark menu

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back… (read more)

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back to not alphabetical

Asked by debi7755 3 months ago

Answered by debi7755 3 months ago

  • Solved
  • Archived

Google Search on Firefox not working

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google M… (read more)

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google Maps, but Google Maps cannot find a location, because it uses a Google search. I tried the fix in about:config, but it had no effect.

Asked by grahamppink 9 months ago

Answered by grahamppink 9 months ago

  • Solved
  • Archived

Just did a factory reset on my computer and can't access my old firefox account.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email. All my bookmarks and extension set up… (read more)

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

Asked by Froggy_D 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

*Always* show password?

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time? I am a recluse. There's never anyone looking over my … (read more)

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time?

I am a recluse. There's never anyone looking over my shoulder. I just don't want to have to mess with it anymore.

If there isn't, could some kind developer please make an add-on?

I am using two computers: an iMac (late 2009) running 10.13.6 (High Sierra) and a Macbook Pro (13-inch, 2012) running 10.15.7 (Catalina).

Thank you!

K

Asked by khindall 1 year ago

Answered by khindall 1 year ago

  • Solved
  • Archived

How to provide ownership information for a personal website

To get to the point; I would like to make myself available in order to supply the information needed to establish my own website from my own server. I don't want to be fo… (read more)

To get to the point; I would like to make myself available in order to supply the information needed to establish my own website from my own server. I don't want to be forced to buy the rights to my own intellectual property. When I make it known that I am interested in a specific web address for my own use this will be used to gouge my resources and just make me pay a fee for things I don't need. Mozilla says that my website is not secure but I have an SSL certificate and it even later admits that the information is encrypted. I'm not mad, I simply don't want to be bullied and wrangled into purchasing what I don't need. Nobody has the web address I currently have as my ServerName. The more I advertise it while I am working on it, the more likely I will be gouged or it will be stolen out from under me.

I've been working on computational engineering topics on my own for about a year and a half since I have been unemployed. I am interested in developing my own website, free and clear. I have gotten to the point that I can access what I have built on my local network. I run a Macbook Air and dual boot a tower with Ubuntu 22.04 and Windows 10. I built a website on Github but I want to run my own version on Apache from my Ubuntu OS. So far I have an Apache server running and I can access my website with the web address (httpS://www.example.com) I want from the Ubuntu tower. When I am on my Mac I have to type the IP address of the tower to access the site; the web address won't work. I can do the same thing from my iphone while in the house as well. I have created my own SSL certificate (though I am not a certificate authority). When I access the website on the tower with the web address, Mozilla bonks me with a security warning. It says that there is no ownership information, though when I made the SSL cert, I provided a lot of info. I have a legitimate company verified with the IRS (established Jan 2022). I have a paypal account for any financing I may need to do, though I don't want to support greedy ISPs that horde resources and spy on their clients. I can provide practically any info you may need and I appreciate any advice you can give to help me avoid paying through the nose for a pet project that will NEVER turn a profit, especially if it has any additional overhead. I was given the tower through a contract position and I want to use it to it max value.

All that being said, I appreciate a stranger listening to my problems and considering them for a thoughtful response. I understand you have a boss and you may need to say what you need to say. I will try my best to be respectful; though I am rarely respected.

Asked by TOKI 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Can't find where to update my details for donate@mozilla.

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it.… (read more)

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it. Clicking on the only link I can find to Donate just throws a 403 error. Clicking on a link to help for Mozilla Donate does the same thing. Please email me advise how I can do this. Thanks, Andrew

Asked by firefox1859 2 years ago

Answered by firefox1859 2 years ago

  • Solved
  • Archived

Long delays with HAProxy

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, … (read more)

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, the pages come right up without any delay.

If I connect to the Plesk server directly without HAProxy in the middle, there are no delays.

I do not know what would cause these delays that don't occur with other browsers.

I'm on a Mac: 115.0.2 (64-bit)

Asked by palinst 1 year ago

Answered by palinst 1 year ago

  • Solved

How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (read more)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

Asked by bertfw 4 months ago

Answered by cor-el 4 months ago

  • Solved

bookmarks gone after doing a factory reset on my Macbook despite signing into same Mozilla profile

Hiya good citizens of the internet 👋 Please help me recover my bookmarks 🥺 I've gone through every single support article on this topic and tried everything suggested … (read more)

Hiya good citizens of the internet 👋

Please help me recover my bookmarks 🥺

I've gone through every single support article on this topic and tried everything suggested and still no luck. This is my hail mary.

How I got here I needed to do a full wipe and reinstal of my macOS; this was conducted with the help of the Genuis bar. Upon reinstalling Firefox, I signed into my account and my bookmarks are all gone, records of them empty.

I should also note that nothing else ported over. No passwords, no browser extensions. Nada. The passowrds and extensions aren't a big deal. I use a 3rd-party password manager and can easily re-download the handful of extensions/widgets. But I heavily relied on bookmarks for both frequently visited sites and ones rarely-used which I knew were important for future reference. And I cannot remember 80% of them...

What else I've tried other than what's suggested in help article:

  • Because I did not check to confirm which Firefox profile I've been signed into for ages and ages before doing the reset, I thought maybe I had just signed into the wrong one. I proceeded to try every other email address I have, including two from my old workplace. None of the other 5 emails had profiles created. I know this because it prompted the sign up userflow; create a password, etc.
  • But I also know for a fact that the bookmarks were saved as part of a profile because I used the profile sync feature to auto-port all my bookmarks when I first got this Macbook a year and a bit ago.
  • The folders where bookmark backup info is stored locally are empty... Clearly, it wasn't stored in my icloud documents (that's on me for not double-checking)
  • I checked my other device (mobile phone) to see if I had firefox downloaded and was signed into the same account as the original, with the bookmarks still visible. Of course I didn't. I only use Safari on my phone 😭

""Grasping at straws: the only other things I can think of""

  • Is there some way of linking my MAC address with my IP address and using those to triangulate the correct profile?
  • Because my computer got wiped and nothing is saved locally, my only hope is that my bookmarks are floating around the ether. If so, I just need to figure out how to find them.

Any and all help/suggestions are massively appreciated!!

Thanks in advance,

Lauren

Asked by Lauren G 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved
  • Archived

Which version of Firefox should I use and why?

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) w… (read more)

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) which is not esr....

Which version should I use and why?

If I should use the "normal" version, how do I replace the esr version with the "normal" one ?

Thanks.

Asked by Sue 6 months ago

Answered by cor-el 6 months ago

  • Solved

Firefox Multi-Account Containers | Container Name in URL Bar

Firefox 126.0.1 displays a very long name of a container completely in the URL bar. Firefox 127.0 truncates container names AWS long account and role names make keeping… (read more)

Firefox 126.0.1 displays a very long name of a container completely in the URL bar.

Firefox 127.0 truncates container names

AWS long account and role names make keeping the long name very convenient (works with the 'AWS SSO Containers' Add-On

Asked by Itai 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Missing buttons on X.com

Hello everyone, I have had a problem for a few weeks on the X platform. Some buttons no longer appear, notably the edit button on an image post or the "see" button for a … (read more)

Hello everyone, I have had a problem for a few weeks on the X platform. Some buttons no longer appear, notably the edit button on an image post or the "see" button for a hidden account (see images attached) Does anyone have a solution? I uninstalled ALL the extensions and restarted the app, but nothing works! Thanks in advance


Firefox : 127.0.1 (64 bits) Mac mini M1 2020, mac osx Sonoma 14.4

Asked by octone 4 months ago

Answered by octone 4 months ago

  • Solved

Latest update wrecked my workflow with alt+shift+arrow overwrite

Hello! I am a heavy user of Firefox: daily & around 8 hours a day. I usually use alt+shift+left/right-arrow to select a few words to the right / to the left. With … (read more)

Hello!

I am a heavy user of Firefox: daily & around 8 hours a day.

I usually use alt+shift+left/right-arrow to select a few words to the right / to the left. With the latest update (mandatory because this is a work-administered) laptop, the new behavior is that tabs are changed.

I want any solution to revert this to standard (past) behavior (preferably not an extension). Looked around in about:config but could not find anything to toggle on/off.

This is highly annoying as I've had this workflow for literally years. Even opening this ticket I encountered the issue more than 3 times as I was phrasing the message and had to delete & rewrite some stuff while also have other tabs open in the same Firefox window.

Would highly appreciate your timely response!

Thanks a lot! -- John

Asked by ionut_mntn 4 months ago

Answered by ionut_mntn 4 months ago

  • Solved

ALT-SHIFT-LEFT got remapped to 'select tab to the left' out of the blue

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There w… (read more)

ALT-SHIFT-LEFT has been 'select word backwards' for years, at least on macs. And so it was on FF too. Now they suddenly decided to re-map it to 'select left tab'. There was already a key for that - CMD-ALT-LEFT. Which also works for the right, whereas ALT-SHIFT-RIGHT does nothin

Asked by fritzthecat4 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

shortcut keys on mac

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I notice… (read more)

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I noticed this was identified as a problem back around 2019 in a search. I now cannot move fluidly within text, nor highlight a word at a time quickly. Either it's whole line or simply a letter at a time... which results in a pretty incompetent, crippling experience. PLEASE FIX!!

Asked by BodhiBen 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Keyboard shortcut to copy current tab URL

Is there a way to create a new keyboard shortcut to copy current tab URL? I've been using Arc to try some of their features, and what I miss the most is the hability to … (read more)

Is there a way to create a new keyboard shortcut to copy current tab URL?

I've been using Arc to try some of their features, and what I miss the most is the hability to copy current URL to share without touching the mouse.

Asked by Sebastian 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Updating to 127 unable to restore current session windows

I upgraded from 126.0.1 to 127 today. Upon update, all my windows are gone. The only way I could access them is to revert to an older profile backup and reinstall 126.0.1… (read more)

I upgraded from 126.0.1 to 127 today. Upon update, all my windows are gone. The only way I could access them is to revert to an older profile backup and reinstall 126.0.1.

I tried exporting my session with Tab Session Manager in 126.0.1 and reopen them in 127, but that only restores the last tab of each window (oddly). The json clearly lists 3 windows each with multiple tabs. I tried copying the sessionstore-backups folder, but no dice.

Symptoms similar to : https://support.mozilla.org/en-US/questions/1446921

Asked by RainbowIslands 5 months ago

Answered by RainbowIslands 5 months ago

  • Solved
  • Locked

Cannot access Ralph's coupons

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed An error occurred during a connection to www.ralphs.com… (read more)

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed

An error occurred during a connection to www.ralphs.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by stjjm23 5 months ago

Answered by cor-el 5 months ago

  • Solved

I can't open uwyo.edu website on mac firefox

Hello, I cannot open the uwyo.edu website on my Firefox browser. I have no problems with other browsers. I tried and checked the solutions people shared, but none of the… (read more)

Hello,

I cannot open the uwyo.edu website on my Firefox browser. I have no problems with other browsers. I tried and checked the solutions people shared, but none of them worked for me. I checked the DNS and different networks, and I also checked the link below:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

I would appreciate it if you could help.

Thank you and best regards, Farshad

Asked by Farshad Ghorbani 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

Refresh Button mysteriously disappeared?

This is a silly one, probably. My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps … (read more)

This is a silly one, probably.

My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps looking for the button on screen too, and it would be nice to have it back!

I opened up the customize options, thinking maybe I just removed it by accident, but refresh doesn't appear to be an option?

I also opened it up in troubleshoot mode to see if that would change anything. It did not :(

I also don't have any extensions that mess with the toolbar, so I don't think that would be an issue (and troubleshoot mode should have disabled extensions anyway I think.)

I recently updated to 126.0.1 - no idea if that has anything to do with it, but this did happen right after the update.

There are a couple more people on here with the same question, and they all had easy solutions. I'm hoping I'm just not seeing a setting somewhere.

Thanks!

Asked by Rainingredpandas 5 months ago

Answered by Rainingredpandas 5 months ago