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lost session - load an older version (previously open tabs gone)

After updating to 85.0.1 in 06/02/2021 and 85.0.2 at 12.02.2021 my system crashed and Firefox was rebooted. I lost more than 85 or so tabs I had open where not restored, … (read more)

After updating to 85.0.1 in 06/02/2021 and 85.0.2 at 12.02.2021 my system crashed and Firefox was rebooted. I lost more than 85 or so tabs I had open where not restored, and Firefox/Mozilla when rebooted loaded an older version and opened older tabs from dec.2020. How can I find the tabs I’ve had opened in Jan and Feb 2021. In session backup I’ve searched and don’t find what I want. Is there other place where to look.

Asked by ionut.panaitescu 2 weeks ago

Last reply by ionut.panaitescu 2 weeks ago

looking for new supported browser facebook says i have a unsupported browser and i want facebook back so i can play my games and other activity on facebook please help me im not a computer expert

i need a supported browser to be able to play games on facebook and do what i used to do on facebook and cant seem to get one with firefox either please help me

Asked by cotton-1949 2 weeks ago

Last reply by FredMcD 2 weeks ago

Delete a bookmark from a searchbar with Shift + Delete

Why doesn't Shift + Delete delete a bookmark from a searchbar? Here is a simple example: Example of deleting history/bookmark It works like a charm for history items but… (read more)

Why doesn't Shift + Delete delete a bookmark from a searchbar? Here is a simple example: Example of deleting history/bookmark

It works like a charm for history items but not for bookmarks. How to fix it? Maybe some options must be turned on? Since it is possible for deleting history items why it's not possible for bookmarks? Maybe you know any extension with this functionality?

Asked by Jeremy 2 weeks ago

Last reply by cor-el 2 weeks ago

Userid prompt - cannot delete suggestions

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for si… (read more)

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

Asked by RemySecor 2 months ago

Last reply by cor-el 2 weeks ago

Identical bookmarks in multiple folders

My extensive collection of bookmarks are organized into folders. How can I enter a bookmark into more than one folder? In searching, I see that others have been unsucces… (read more)

My extensive collection of bookmarks are organized into folders. How can I enter a bookmark into more than one folder? In searching, I see that others have been unsuccessful in finding an answer to this simple task. Although "copy" is a context option, the bookmark will not paste into a second folder. Any suggestions? Thanks.

Asked by thejunkman1 2 weeks ago

Last reply by thejunkman1 2 weeks ago

No search engines available and can't add ones even on sites with OpenSearch

My dad did somethink with Avast antivirus(at least he said so) and after that we have no search engine available. If you try to type something in a serch bar you can only… (read more)

My dad did somethink with Avast antivirus(at least he said so) and after that we have no search engine available. If you try to type something in a serch bar you can only open direct links. Default search engine button in the settings does not respond and even following instructions on the site I can't add new search engines. Tried Google, YouTube and DuckDuckGo but to no avail. There is just no option to add new search engine.

P.S. Don't know how to reach russian-speaking support, so screenshots are in russian with some explanations on top.

Asked by karassukira 3 weeks ago

Last reply by Standard8 2 weeks ago

Account data lost

So, how to say this and not to fail into rage.... Mozilla account failed to save my account information. All log ins, all bookmarks and saved pages, everything is lost. … (read more)

So, how to say this and not to fail into rage.... Mozilla account failed to save my account information. All log ins, all bookmarks and saved pages, everything is lost. I needed to reinstall the OS on my laptop and after reinstalling Mozilla and logging in to my Mozilla account I realized that nothing from my data has been saved. How is it possible that the only thing I used the Mozilla account for failed to work when I needed it the most? Is it possible to access the data and how?

Asked by vladanmilosevic88 2 weeks ago

Being told that I need firefox permission to access a site. Help

bold textI am trying to access NJ state schedule vaccination appointment. Keep getting message that firefox will not allow me to access site. How to I change settings to … (read more)

bold textI am trying to access NJ state schedule vaccination appointment. Keep getting message that firefox will not allow me to access site. How to I change settings to do so.

Asked by bparasolle 3 weeks ago

Last reply by jscher2000 3 weeks ago

Refreshed firefox and wipped out everthing.

Refreshed firefox because youtube loaded in at 280%. Someone said it might be corrupt. I Refreshed and all my passwords are gone and everything else. There is no folder o… (read more)

Refreshed firefox because youtube loaded in at 280%. Someone said it might be corrupt. I Refreshed and all my passwords are gone and everything else. There is no folder on my desktop with the old info in it. Where is it. There is one old folder from 2018 I never used because at the time I didn't understand what to do. But now I can't get into my firefox account and don't want to rest my password yet because it says everything will be wiped out. This is ridiculous and too complicated. Had I knowed I wouldn't have done it. I have been able to get some things back like favorite sites, but gosh, all my passwords, nuts.

Asked by jarekorn 3 weeks ago

Last reply by FredMcD 3 weeks ago

Stop firefox from asking for permission to open external app (always allow everything)

Since few Firefox versions I am constantly asked if I want to allow Firefox to open link in external program. For example if you click install on steam page it asks you i… (read more)

Since few Firefox versions I am constantly asked if I want to allow Firefox to open link in external program. For example if you click install on steam page it asks you if you want to launch steam. However in private tabs it asks constantly even if I click "remember". Is there any setting in about:config that would allow me to always allow every site to open links? I do not care about security, I just want usability. Example notification: https://i.postimg.cc/652gmyXT/example.png

Asked by Piterk 3 weeks ago

  • Solved

Firefox 84.0.2 not showing videos or gifs - only a green screen

All of a sudden Firefox 84.0.2 has stopped showing videos on any web site, including Twitter. It doesn't show GIFs either. (Photos are fine.) All one can see is a green … (read more)

All of a sudden Firefox 84.0.2 has stopped showing videos on any web site, including Twitter. It doesn't show GIFs either. (Photos are fine.) All one can see is a green screen.

NOTE: I have made ZERO changes to Firefox's settings, ZERO changes to my computer (it has been on continuously since last night when everything was working fine). It simply started happening today.

I have checked several of the web sites in Chrome and they work just fine.

I cleared the cache, but that didn't help. Any ideas?

Asked by RemySecor 3 weeks ago

Answered by jscher2000 3 weeks ago

I want to delete some bookmarks and a folder or two.

I want to delete some bookmarks and a folder or two. I followed the instructions in the Help about How Do I Delete A Bookmark, but nothing happens, they just stay there. … (read more)

I want to delete some bookmarks and a folder or two. I followed the instructions in the Help about How Do I Delete A Bookmark, but nothing happens, they just stay there. So, please don't tell me to go back to that page, I've done it MANY times now. There's getting to be so many obsolete bookmarks it's a mess.

Asked by BernadineAD 4 weeks ago

Last reply by BernadineAD 3 weeks ago

Save As

When I receive an email, I would like a 'Save As' option, but this seems to only be availabe with Internet Explorer. I would like to save my attachments from a received … (read more)

When I receive an email, I would like a 'Save As' option, but this seems to only be availabe with Internet Explorer. I would like to save my attachments from a received email where I would like them to go, rather than being forced to save to 'Downloads' and then then relocate the file to where I want it!

Asked by richarddenton1 3 weeks ago

Memory Overusage while watching Disney Plus

When watching videos on Disneyplus.com the memory for each episode gets stacked and never cleared when binge watching. After some episodes it blows up to multiple GBs and… (read more)

When watching videos on Disneyplus.com the memory for each episode gets stacked and never cleared when binge watching. After some episodes it blows up to multiple GBs and I have to restart firefox to get it down again.

Asked by RckSnchz 4 weeks ago

Last reply by RckSnchz 3 weeks ago