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I am on Firefox ESR in debian's computer. I have sync my firefox once and now all my profil has despeard... What appen?

when i launched firefox this morning, my profile was gone. I resynchronized, but it didn't load my profile. When I go to "about profile" none of the profiles offered matc… (read more)

when i launched firefox this morning, my profile was gone. I resynchronized, but it didn't load my profile. When I go to "about profile" none of the profiles offered matches mine. What should I do?

Asked by deboissezon.ortho 1 year ago

Last reply by cor-el 1 year ago

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Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (read more)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Asked by patty_r 1 year ago

Last reply by jscher2000 1 year ago

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  • Archived

New clear profile every time after Firefox update

Hello. In organization we like to use Firefox as default browser. But we have a every day problem with profiles. After update, Firefox create new profile and not copy use… (read more)

Hello.

In organization we like to use Firefox as default browser. But we have a every day problem with profiles.

After update, Firefox create new profile and not copy user data to it. So user lost hes tabs, extensions, history and e.t.c. We can see two or more profiles for one user.

For example user logon to computer with Firefox version 68.0.1. Firefox automatically update to 68.0.2, and user now have new profile without custom data.

profiles.ini looks like:

[Install308046B0AF4A39CB] Default=Profiles/6qa5a710.default-release Locked=1

[Profile1] Name=default-release IsRelative=1 Path=Profiles/6qa5a710.default-release

[Profile0] Name=default IsRelative=1 Path=Profiles/xu3ic03g.default-1561039332923 Default=1

[General] StartWithLastProfile=1 Version=2

We create powershell script for workaround issue. Script copy files from privies profile: $profileCurrent\*.sqlite" $profileCurrent\sessionstore.jsonlz4" $profileCurrent\extensions\*.*" $profileCurrent\*.json"

You mast know that in organization we user roaming profile and ue-v, so users can logon on any computer. Some computers can be with older Firefox version like 68.0.1 or new one like 68.0.2.

Please help find solution for this issues. Can Firefox account help with this? Or we mast create some more clever script?

Thank you.

Asked by denis.pasternak 1 year ago

Answered by denis.pasternak 1 year ago

  • Archived

Profile folder iivedie7.default file automaticually returns to "read only" after I change it. How do I fix that?

Error: Firefox already running but not responding I went to the profile file properties to uncheck "read only" box. It automatically returns to the to the checked read on… (read more)

Error: Firefox already running but not responding I went to the profile file properties to uncheck "read only" box. It automatically returns to the to the checked read only box. The box will not stay unchecked.

Asked by Jerry 1 year ago

Last reply by Jerry 1 year ago

  • Solved
  • Archived

Profile can't be created

Firefox has opened successfully for years. Today, I double clicked on the icon, and it will not launch. I uninstalled and reinstalled it two three times and no luck. … (read more)

Firefox has opened successfully for years. Today, I double clicked on the icon, and it will not launch. I uninstalled and reinstalled it two three times and no luck. So I then tried performing the profile creation and got the following result.

Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 181" data: no]

Not sure how to solve this.

Asked by User Hostile 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox signs out when I quit

Every time I close Firefox it completely re-sets, I get signed out, all of my extensions are gone, bookmarks and settings and everything all need to re-install and get si… (read more)

Every time I close Firefox it completely re-sets, I get signed out, all of my extensions are gone, bookmarks and settings and everything all need to re-install and get signed back into... it's really frustrating to have to sign on to tons of things to have it back to the way I want it set and never closing it or restarting it shouldn't be the only way to avoid this... PLEASE HELP! TYTYTYTY

Asked by Thommy Somos 1 year ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

Add-ons don't work after copying profile (Access to the file was denied)

I recently copied my Old Firefox profile to another folder and refreshed my Firefox Dev Edition browser. After refreshing, I copied all of the content of my old Firefox p… (read more)

I recently copied my Old Firefox profile to another folder and refreshed my Firefox Dev Edition browser. After refreshing, I copied all of the content of my old Firefox profile to the new default profile and then started the browser. Upon starting it, the browser was working with all of my previous add-ons. But whenever I close the browser and open it again, the icons of the add-ons at the overflow menu are not showing though there is space for the add-ons. Whenever I click at the add-ons, the error that 'Access to file was denied' - `The file at moz-extension://b408b31d-945f-43cb-881e-b1f4071942b6/index.html is not readable` shows up. I tried it with creating other profile folders and then copying my old profile data but it still always happens.

Any help?

Asked by Scarletti19 1 year ago

Answered by Scarletti19 1 year ago

  • Archived

almost every time firefox opens, I'm asked to choose/create a profile. Original profile not being saved.

For about a week now, just about every time I open Firefox the profile creator pane appears, and I have to choose or create a profile. The problem is that there are no pr… (read more)

For about a week now, just about every time I open Firefox the profile creator pane appears, and I have to choose or create a profile. The problem is that there are no profiles already listed so I have to recreate my profile, and then spend time customising my add-ons, bookmarks, search engines, themes etc. Why isn't my profile being saved?

Asked by Florio 1 year ago

Last reply by Florio 1 year ago

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  • Archived

move proflie to server

Hi! Not much on details. I just want to move my existing profile to a server. Can I just copy name.default to the server, rename name.default on the client, and on th… (read more)

Hi! Not much on details. I just want to move my existing profile to a server. Can I just copy name.default to the server, rename name.default on the client, and on the client create a link name.default to the server profile? Or, can I use ProfileManager to create a new profile on the server and copy the contents of the client profile to the new one?

Asked by dmikulec 1 year ago

Answered by dmikulec 1 year ago

  • Solved
  • Archived

Refreshed, now cannot access bookmarks, but DO have 'old Firefox data' file, nothing I have tried has worked.

POINT ONE: IMO, there needs to be a warning saying "if you are thinking of doing a 'refresh' (sounds innocent enough) and are not intimately familiar with Firefox, bear … (read more)

POINT ONE: IMO, there needs to be a warning saying "if you are thinking of doing a 'refresh' (sounds innocent enough) and are not intimately familiar with Firefox, bear in mind that it may take you hours, days or weeks to get back working online. So don't do it unless you have to."

Yes, I have the 'old Firefox data' file but several methods suggested for getting my bookmarks back have not worked. I also did the procedure suggested to make an HTML file from the backup file, just in case I might need it, but I do not see the HTML file in 'documents'. Is it somewhere else? I could list some of the efforts I have made to get my bookmarks back but it would take several pages of typing. Right now I have about 15 windows open from links on help pages for multiple ways to fix bookmarks problems, but after working on this for several hours I am hopelessly confused.

For one example: I went to Library / hit 'bookmarks' / hit 'show all bookmarks' / hit 'import and backup' / hit 'restore' / hit 'OK' / get message: "unable to process backup file".

Should I throw the computer out, buy a new one and start over? It would certainly be simpler. But I absolutely DO need those bookmarks.

Thanks for any guidance on this.

Asked by Rodney1111 1 year ago

Answered by Rodney1111 1 year ago

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  • Archived

Lost all bookmarks etc on upgrade to 67

Others have asked similar questions but for different platforms and none of the suggestions have either worked, been appropriate for the setup or understood by me (a non … (read more)

Others have asked similar questions but for different platforms and none of the suggestions have either worked, been appropriate for the setup or understood by me (a non programmer!). I am operating High Sierra 10.13.6 and after migrating to Firefox 67 have lost everything to do with previous setup.

When trying to set a previous profile as default I get the error message about launching an older version of Firefox and gives me a quit or new profile option only which is not satisfactory.

Is there not a simple solution to this unasked for level of complication that allows me to restore my existing bookmarks and passwords without delving deep into processes I don't understand and inputting lots of lines of code? It feels like I've taken my car in to fill up the tank and been told to rebuild the engine to get my car going again.

Im inputting this using Chrome because almost every attempt to use firefox causes a crash

All help gratefully received.

Asked by Timbo12 1 year ago

Answered by Timbo12 1 year ago

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  • Archived

I just upgraded to 67.0.1 (64-bit) of Firefox and all my bookmarks are gone.

I just installed "Firefox Quantum" version 67.0.1, and none of my bookmarks were copied from my previous version. So I looked at help files on how to import my old bookma… (read more)

I just installed "Firefox Quantum" version 67.0.1, and none of my bookmarks were copied from my previous version. So I looked at help files on how to import my old bookmarks from my last version of Firefox, and they're all about either importing from Chrome, or Safari, etc, or else they're about sync'ing my mobile devices to my laptop. I don't need any of that information. Why didn't Firefox keep my old bookmarks, the way it always has whenever I have upgraded to a new version? What did it do to my old bookmarks?

I'm kind of upset, because I have a lot of recent bookmarks that I will have lost (since last backup). I sure hope Mozilla didn't just delete all that.

Oh, and I do have a Firefox account, and I've logged in, but still can't find anything that will tell me how to get my bookmarks back.

Thanks.

Asked by Bastette54 1 year ago

Answered by Bastette54 1 year ago

  • Archived

das letzte update hat meine Lesezeichen gelöscht. wie bekomme ich sie wieder?

Ich habe Firefox seit Jahren als Standard. Heute kam eine Sicherheitswerbung zur Installation. Ich interpretierte diese als Update. Nach der Installation waren alle Lesez… (read more)

Ich habe Firefox seit Jahren als Standard. Heute kam eine Sicherheitswerbung zur Installation. Ich interpretierte diese als Update. Nach der Installation waren alle Lesezeichen gelöscht. Wahrscheinlich durch die komplette Neuinstallation? Wie kann ich die Lesezeichen wieder herstellen?

Asked by JHMR 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do i disable my protection programs?

Today i lost all of my bookmarks and menu settings when i opened my website. I have been a customer of Firefox for many years and cannot seem to fix the problem for retri… (read more)

Today i lost all of my bookmarks and menu settings when i opened my website. I have been a customer of Firefox for many years and cannot seem to fix the problem for retrieving all my bookmarks and settings within the Firefox program! How do i restore all the settings i had?

Asked by arnoldcoggeshall 1 year ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

All bookmarks missing since update to 67.0

Since Firefox updated to 67.0 all of my bookmarks are missing. I have tried to restore from the file listed when I select "Restore" but nothing happens at all. It doesn… (read more)

Since Firefox updated to 67.0 all of my bookmarks are missing. I have tried to restore from the file listed when I select "Restore" but nothing happens at all. It doesn't even give me an error message. I can't even locate a "bookmarks" file on my laptop.

Any help appreciated as I am lost without them for work...

Thanks.

Asked by moomin630 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

I can't find any of my old data before firefox updated today.

Firefox recently updated(without my permission) and i have no idea how to recover my old data. When I started up firefox, it came with information telling me to sync to a… (read more)

Firefox recently updated(without my permission) and i have no idea how to recover my old data.

When I started up firefox, it came with information telling me to sync to an email and my phone and i did all that.i just cant find anyway of restoring my data. I've tried using this thread to help me but i can't find the old firefox data folder. https://support.mozilla.org/en-US/questions/1195682

I also remember having mulitiple add-ons like no script and ad blocker plus but i don't know which version they were.

if anyone has information, if would be great if you could help me.

Asked by ncuwonfuwc 1 year ago

Answered by ncuwonfuwc 1 year ago

  • Archived

Firefox wont open

I cannot install or open firefox because I get a message saying the profile is missing so I try to create a new profile and it says an unexpected error occurred. I reinst… (read more)

I cannot install or open firefox because I get a message saying the profile is missing so I try to create a new profile and it says an unexpected error occurred.

I reinstalled it a few times but no luck. I flushed my cache Tried developer edition

This application does not seem to work at all.

Asked by Fredjames 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

what happened to my bookmarks and web pages

I restarted my computer and had previously set up firefox to save all tabs, I had a month of work saved here and it was to always open the tabs after closing the program.… (read more)

I restarted my computer and had previously set up firefox to save all tabs, I had a month of work saved here and it was to always open the tabs after closing the program. I also have about 50 sites book marked for my work and everything disappeared with a new version of firefox of course it said on the new landing page that I didnt lose my work or bookmarks everything is gone and I cant find them anywhere nor is there any instructions as to how I can restore it. I rolled back the computer to an earlier date and the system restore point didnt bring back the information either.--HELP

Asked by whathappened 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox 67 breaks shared profile between Ubuntu and Windows10

Hi, I use Firefox on a Windows 10/Ubuntu 18.04 dual boot system and share the profile of the Windows partition to use the same Firefox information with both installation… (read more)

Hi,

I use Firefox on a Windows 10/Ubuntu 18.04 dual boot system and share the profile of the Windows partition to use the same Firefox information with both installations. After upgrading the Firefox Win10 version to 67.0, I get the error message uploaded as a picture. The Ubuntu Firefox version is also 67.0, so there is no older version that modifies the profile information.

I found this thread https://support.mozilla.org/en-US/questions/1259820 describing a similar question, and the chosen solution to delete the compatibility.ini from the profile folder revived the profile. However, this is not a permanent solution. Using Ubuntu Firefox after Windows Firefox is unproblematic, whereas the error reappears in Windows Firefox after using Ubuntu Firefox. I have to delete now the compatibility.ini every time I use Windows Firefox after Ubuntu Firefox, which is rather annoying. Obviously, the Ubuntu and the Windows version of Firefox 67 interpret this .ini file differently. Is there anything planned to synchronize both versions of Firefox 67 better? Or any other solution that solves this problem permanently? And no - I don't want to store my profile information on an external Sync server. Thank you for your time reading this. Any help is much appreciated.

Asked by TheCritic 1 year ago

Answered by cor-el 1 year ago

  • Archived

After upgrade to Windows 10 Versions 1809 or 1903, hotlinks from Windows 10 Mail app no longer open default browser Firefox except in background.

Hi all. I rely on quick opening of hyperlinks from Windows 10 Mail app to answer Microsoft Community forums questions in FIrefox, which is set as my default Browser, and… (read more)

Hi all. I rely on quick opening of hyperlinks from Windows 10 Mail app to answer Microsoft Community forums questions in FIrefox, which is set as my default Browser, and has defaults set for http and https protocols. When I upgraded to both Windows 10 Version 1809 and later to 1903, Firefox stopped opening on it's own and instead opens a new tab every time I click the link in the background. I have to click it's taskbar shortcut to open it.

These hotlinks still work correctly in Edge and CHrome but I need Firefox for managing my Bookmarks collection to easily drag them into help posts which isn't easily done in the other browsers.

Appreciate any help.

Asked by GregCarmack 1 year ago

Last reply by jscher2000 1 year ago