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  • Archived

FireFox stuck in background

I open FF (happens in Safe mode too), and after a couple minutes of running it stops responding to input, but tabs on live websites continue to update content as expected… (read more)

I open FF (happens in Safe mode too), and after a couple minutes of running it stops responding to input, but tabs on live websites continue to update content as expected. Then I use the task bar , right click and try to close, the confirmation box pops up but acts like it's stuck in the background, clicking on anything FF does nothing even though it's still running (usually). I've disabled all add-ons, and run in safe mode, same behavior. It acts like it's waiting for input from a process (thread) running in the background and I just can't get to it. Task Manager does not offer the option to bring each thread to the foreground to inspect. Patched to the latest version.

Any Ideas?

Asked by itsavant 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox locks up my computer

I'm using Apple OS 10.13 with Firefox 68.0.2. At least once or twice a week, when browsing (different, not always the same) sites in Firefox, my computer gets locked up: … (read more)

I'm using Apple OS 10.13 with Firefox 68.0.2. At least once or twice a week, when browsing (different, not always the same) sites in Firefox, my computer gets locked up: either, 1) the cursor moves along with the mouse but can't click anything, and the machine can be SSH'd into but %sudo kill -KILL doesn't stop any of the processes (I tried to kill mozilla process and then the loginwindow, as an effort to find a way out of the lock state that's gentler that a hardware reset), or 2) the cursor doesn't move and SSH server doesn't respond. Either way, I have to physically turn the machine off and on to continue. I don't understand how a user-level process can lock up the whole thing, but it didn't used to happen - it started a few weeks ago. What can I do?

Asked by Mike_levin 2 years ago

Last reply by Mike_levin 2 years ago

  • Archived

Firefox crashes and does not shut down when closed

Windows 10, Firefox 66.0.1 crashes and does not shut down when closed, with these 2 error messages: 1) Mozilla Crash Reporter (all boxes are checked) When browser is reop… (read more)

Windows 10, Firefox 66.0.1 crashes and does not shut down when closed, with these 2 error messages: 1) Mozilla Crash Reporter (all boxes are checked)

When browser is reopened another error message appears: 2) Close Firefox: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

This appears even after a long delay before restarting Firefox. I have gone through the suggested list of fixes, with no effect.

Crash reports THIS YEAR, older ones date to Feb 2018 : There has been ZERO contact from Mozilla about these reports. bp-a7bc6424-38eb-4584-989e-7d1f80190324 3/24/2019, 12:48 PM View bp-3d058cea-c9e6-475e-bcf3-181390190324 3/24/2019, 12:34 PM View bp-ea5e178b-b5ac-4dcd-9f54-482180190324 3/24/2019, 12:04 PM View bp-df4ec509-cd35-4781-892a-956260190324 3/24/2019, 11:20 AM View bp-68f73f30-afcc-4a4d-905d-d04ae0190324 3/24/2019, 11:08 AM View bp-f2c2eb46-48c5-4c19-b8e1-c8b290190321 3/20/2019, 9:01 PM View bp-ceeb9796-5c8e-49c2-b3d5-842710190317 3/17/2019, 2:21 PM View bp-0229454e-ff31-4c2e-b8b5-ff61e0190317 3/17/2019, 12:53 PM View bp-3c0749fc-5ae3-4270-8caa-f4cc50190316 3/16/2019, 1:27 PM View bp-e6bae4ff-162f-43b4-8c95-add040190316 3/16/2019, 1:15 PM View bp-1af67eef-dd20-41c2-a9ab-20dc30190316 3/16/2019, 10:37 AM View bp-cac7dcac-6905-4047-8168-903df0190316 3/16/2019, 10:21 AM View bp-7ef55f1a-c112-4274-bd5c-e583b0190315 3/14/2019, 9:32 PM View bp-b001c84b-0af8-40b7-9f03-aef040190314 3/14/2019, 6:19 PM View bp-f4ff9526-b972-42a0-8ed5-056780190314 3/14/2019, 7:36 AM View bp-d4ba761f-2b95-4d4e-8d34-ff6fb0190312 3/12/2019, 6:24 AM View bp-e49763df-0553-4add-8663-d6fcd0190311 3/11/2019, 5:20 PM View bp-9fd42285-e5b7-4e4d-840b-527350190311 3/11/2019, 4:56 PM View bp-8573242f-583e-44a9-be8d-abfa90190303 3/2/2019, 7:06 PM View bp-21beab5b-544f-4dea-842f-f26260190301 2/28/2019, 10:38 PM View bp-182b3e0c-04d4-40f5-94ca-1f5a90190301 2/28/2019, 10:08 PM View bp-72db14ff-0ff5-48b8-bb01-e803e0190227 2/26/2019, 7:58 PM View bp-5d905533-7f25-4041-bb20-3602a0190225 2/25/2019, 8:11 AM View bp-b2a6161b-df17-4c92-bd8a-1df390190225 2/25/2019, 8:10 AM View bp-0ac7a875-0eae-4cad-9705-951390190224 2/24/2019, 11:21 AM View bp-ee153af5-da1c-4685-93c4-ab2fa0190223 2/23/2019, 5:55 PM View bp-bd6abde9-a9dd-4364-853c-293390190223 2/23/2019, 5:47 PM View bp-50b03a98-f076-4658-9b56-9326d0190223 2/23/2019, 2:09 PM View bp-b6de254f-259a-4e0e-a64a-24f400190221 2/20/2019, 9:52 PM View bp-1bc0c1a9-4925-4fdf-82e1-2c8fa0190219 2/18/2019, 7:13 PM View bp-6289dca9-bde1-455f-96e9-c84270190217 2/17/2019, 5:29 PM View bp-d3654e50-580b-4455-8faa-9426f0190217 2/17/2019, 4:00 PM View bp-13fa38b6-5ea2-46d5-bd6d-99a880190217 2/17/2019, 3:42 PM View bp-7e975766-9366-43b4-88f0-755ea0190217 2/17/2019, 3:32 PM View bp-10366729-cfa4-4d68-8217-5474f0190217 2/17/2019, 3:27 PM View bp-a44507a2-db63-4571-9800-897c00190217 2/17/2019, 3:23 PM View bp-8e0d3faa-aae2-432b-aca6-afb8b0190217 2/16/2019, 8:31 PM View bp-5605cad2-4bf3-4a75-87fb-fe99f0190216 2/16/2019, 10:48 AM View bp-93d9cb58-669d-4a98-b9f1-ffec50190216 2/15/2019, 10:26 PM View bp-9f763578-dad2-4440-9fc5-2cc3c0190216 2/15/2019, 10:15 PM View bp-ede2137c-6802-416b-9d73-aa5530190216 2/15/2019, 10:15 PM View bp-f0a095e6-4f1c-455d-a15d-31e480190216 2/15/2019, 10:15 PM View bp-9c772a93-0e7c-4e2e-b4f7-e18d30190216 2/15/2019, 10:15 PM View bp-612f308e-4b69-4d4f-b898-d402a0190216 2/15/2019, 10:15 PM View bp-953e7d65-7058-4146-9914-d2ea10190216 2/15/2019, 10:15 PM View bp-fce3816d-8c0d-4f95-81d1-e1b790190216 2/15/2019, 10:15 PM View bp-65ca84ba-c216-4826-a59d-a1dcc0190216 2/15/2019, 10:15 PM View bp-cab01958-987e-4c50-9734-bd2fe0190216 2/15/2019, 10:15 PM View bp-19cbf0f3-37f4-4010-9e4d-c65490190216 2/15/2019, 10:13 PM View bp-b34453c8-f9fa-4616-ae6f-228be0190209 2/9/2019, 3:45 PM View bp-4f30ece9-de33-4de2-8117-cc7be0190207 2/7/2019, 12:28 AM

Asked by subi10 2 years ago

Last reply by TC Harp 2 years ago

  • Archived

Firefox 68.0 totally unresponsive - opens will not load websites, cannot access options menu

After w10 upgrade to build 1903 firefox totally unresponsive. Other browsers work fine as does tbird, Version 67 also did not work. Tried uninstalling and reinstalling an… (read more)

After w10 upgrade to build 1903 firefox totally unresponsive. Other browsers work fine as does tbird, Version 67 also did not work. Tried uninstalling and reinstalling and safe mode and no addons and refresh - nothing is working. please help.

Asked by dvdsom23 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

firefox goes not responding randomly when watching youtube which slows whole computer

Basically this happens at any time and it wont let me close Firefox without task manager. in task manager it shows up at system interrupts which uses over 90% of my CPU a… (read more)

Basically this happens at any time and it wont let me close Firefox without task manager. in task manager it shows up at system interrupts which uses over 90% of my CPU and at the same time Firefox is using over 10 GB of ram. i have had a look at some fixes like disabling hardware acceleration and stuff but none have worked so far.

Asked by curtisnathan44 2 years ago

Last reply by hellosct1 2 years ago

  • Solved
  • Archived

Firefox quantum 65.0.2 uploads are all of a sudden extremely slow

I noticed a few months back that Firefox quantum 65.0.2 (64 bit) uploads are extremely slow. A 186kb image that is uploaded instantly in Chrome or Firefox developer editi… (read more)

I noticed a few months back that Firefox quantum 65.0.2 (64 bit) uploads are extremely slow. A 186kb image that is uploaded instantly in Chrome or Firefox developer edition (65.0b11 64 bit) takes about 30-45 seconds in quantum, a 900kb image jumps to 14% when I hit upload, then super slowly climbs up by 2%-4% at a time, finally finishing the upload 3 minutes later, and by the time the upload finishes the google captcha I entered has expired and it tells me to retry the upload. The same 900kb image uploads in 2 seconds on chrome and firefox dev. Also some websites like twitch.tv are super slow to load, not even a video stream, the homepage takes about 20 seconds to load, then another 30 seconds for the video to start playing, while the site loads and starts playing the homepage video within a few seconds on chrome and firefox dev. I've tried everything, launching firefox in safe mode, reinstalling firefox and trying with no plugins, switching between system proxy settings and no proxy. Is there anything else I can try? Super annoying having to launch chrome every time I need to upload something.

Thanks

Asked by IcePhokz 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Ver 66 Firefox crawled to a stop, 30 sec for typing to show up

I was forced into updating FF over the weekend of 5-5-19. I lost all of my addons and settings. Then to add to the agony the updated version started to slow to a crawl. T… (read more)

I was forced into updating FF over the weekend of 5-5-19. I lost all of my addons and settings. Then to add to the agony the updated version started to slow to a crawl. Then on Monday ver 66 was installed. Now the browser is so slow that I can't use it. Typing letters takes up to 30sec to display the letter I am typing. It's insane that Mozilla can reduce a perfectly good browser into a non-functioning browser. Does anyone know if there is going to be a fix for this or do I have to suffer with Chrome from now on? I need to actually do work on the computer not play with settings and fiddle with different suggestions to make it work. A browser should just -work-. I should have stuck with ver 28 which did work well.

Asked by DRocket 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox won't open at all >:( I've tried everything!

I am using an HP laptop and running the latest version of Windows. Firefox worked just fine about a week ago. However, after rebooting my computer the browser will not op… (read more)

I am using an HP laptop and running the latest version of Windows. Firefox worked just fine about a week ago. However, after rebooting my computer the browser will not open at all anymore and nothing is working. I click the app and nothing happens. I've tried running it as an administrator. I've tried using the RUN commands, nothing. I've tried uninstalling and each time it tells me that Firefox must first be closed before I can uninstall, but it never opens anything in the first place for me to be able to close it and so I have to reboot my computer all over again to even uninstall the app. This is extremely frustrating because certain online applications I use for work are only compatible with Firefox. I've tried deleting temp folders in the program data, nothing. Please help! You have no phone support and this is a very pressing issue!

Asked by jstnrssll 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

every time I click a link to YouTube firefox freezes and I have to force it closed with the task manager

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a… (read more)

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a new window. I can't even open YouTube on its own without having this happen, can you tell me why? I do have three links that I have bookmarked that are YouTube videos and they play fine, but nothing else.

Asked by llahair 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Task Manager shows FLOW and FIREFOX Using large amount of CPU, If I terminate FLOW it returns to normal, but comes back!

For the last week Task Manager is showing Firefox using lots of CPU, causing fans to come on in laptop, at the same time 'FLOW' is showing about the same high usage. I ne… (read more)

For the last week Task Manager is showing Firefox using lots of CPU, causing fans to come on in laptop, at the same time 'FLOW' is showing about the same high usage. I never installed Flow. When I 'end task' on Flow Firefox reverts to normal. But Flow reappears on it's own. If I remove Conexant Flow, it comes back again. Can anyone help? It also worries me why Flow should be using so much CPU, when (apparently) it is only a driver?

Asked by Hogan_Grenada 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox constantly becoming unresponsive

I've had problems with Firefox not responding and having to be closed via task manager for some time, some days happening several times, and some days not at all. I origi… (read more)

I've had problems with Firefox not responding and having to be closed via task manager for some time, some days happening several times, and some days not at all. I originally thought it was to do with Facebook, as I tend to have that open most of the time, but it seems to be happening with whatever I have open. Today it has got to the point where it is becoming unresponsive as soon as I open it. I've tried opening in safe mode, refreshing and have now downloaded the latest version. Don't know what's causing it, or what to try next. Help please!

Asked by Dlc1 2 years ago

Last reply by Dlc1 2 years ago

  • Archived

update to version 66.0.2 and now I can't open firefox

So, it wouldn't work, and I finally deleted and reinstalled Firefox. It is still this version, and it won't open. I now can't open my gmail or google calendar, either. … (read more)

So, it wouldn't work, and I finally deleted and reinstalled Firefox. It is still this version, and it won't open. I now can't open my gmail or google calendar, either. I think this started on 3/27. Can anyone help?

Asked by ltt121 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

2nd YouTube video selection causes multiple Firefox crash windows, can you help?

YouTube plays the first video fine, but when I select any other video from the browser window I get multiple Firefox crash alert windows. Nothing happens when I click the… (read more)

YouTube plays the first video fine, but when I select any other video from the browser window I get multiple Firefox crash alert windows. Nothing happens when I click the "Close the Program" option in the Crash Alert. Firefox remains open and eventually after a slight delay, the video selected will play, but the crash alert keeps popping up. -Began yesterday (3/11/19), no known changes to browser or system -Refreshed Firefox (did not help) -Attempted in Safe Mode (did not help) Thanks for any recommendations.

Asked by brob153 2 years ago

Answered by brob153 2 years ago

  • Archived

I've encountered a website that hangs when I have Network Monitor up. If there a workaround for this?

I use Network Monitor to see the URL's that websites are using internally. There's a site which seems to have been written to circumvent this functionality. If I access… (read more)

I use Network Monitor to see the URL's that websites are using internally. There's a site which seems to have been written to circumvent this functionality. If I access the site while the Network Monitor is up, the Network Monitor automatically switches to the Debugger. When I switch back to the Network Monitor, the site hangs until I close the Network Monitor and then the site proceeds. It appears that the site has a way of detecting that the Network Monitor is up. Is there a way to make it so the web page cannot detect that the Network Monitor is up and cannot take control of it?

Asked by perl 2 years ago

Last reply by perl 2 years ago

  • Archived

New firefox 66 wont start but 58 works fine.

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no… (read more)

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no work.Nothing works.Only help,about troubleshoot work. Reset doesnt help. Clean 100% fresh install doesnt work. (deleted everything has to do with mozilla from files and registry.) Even with restart. SoS!!!! dont ask me stupid questions because when installing 58 version works fine till auto update that mess things up again.

Asked by george 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Firefox will not close or respond, is grayed out and will not allow my computer to restart. I've tried uninstalling but Firefox is running so can't. Help!

Firefox was left open. Macbook Air went to sleep. When awakened Firefox was grayed out and not responsive. No dialog boxes or errors have appeared. I cannot quit, force q… (read more)

Firefox was left open. Macbook Air went to sleep. When awakened Firefox was grayed out and not responsive. No dialog boxes or errors have appeared. I cannot quit, force quite or uninstall Firefox. I cannot restart my computer because Firefox cancels it. What do I do???

Asked by TGimms 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox freezes on youtube video playing

Firefox 65.02 64bit on Win10 freezes on youtube video playing (tested with three different videos). Furthermore I cannot restart Firefox, because one process remains in t… (read more)

Firefox 65.02 64bit on Win10 freezes on youtube video playing (tested with three different videos). Furthermore I cannot restart Firefox, because one process remains in task manager and I cannot terminate/kill it. I can start Firefox again only after restart.

I removed profile, all add-ons and downgraded to Firefox 64.02 64 bit and it works as expected. After upgrade same error occurs.

Asked by jjuzna 2 years ago

Last reply by jjuzna 2 years ago

  • Archived

firefox task will not terminate

I hit youtube and FF locks up completely I have to kill the task HOWEVER the last instance is not killable TO FIX IT I HAVE TO REBOOT EXAMPLE URL https://www.youtube.com/… (read more)

I hit youtube and FF locks up completely

I have to kill the task HOWEVER the last instance is not killable

TO FIX IT I HAVE TO REBOOT

EXAMPLE URL https://www.youtube.com/watch?v=iEPTlhBmwRg

if i try to start FF again I get a message about it being unable to find my profile

AFTER THE REBOOT I HAVE TO CATCH ff WHEN IT STARTS OR IT LOADS THE PAGE AGAIN AND LOCKS UP IF I DON'T CATCH IT AGAIN I HAVE TO REBOOT AGAIN

this happens over and over at this point i have removed FF as my default browser since the only solution is to reboot the pc

I remember when FF worked

Asked by ThatGuy 2 years ago

Last reply by ThatGuy 2 years ago

  • Archived

Getting frequent "Firefox has stopped working" in version 65.0.1 using Win7 64 bit version. This problem began after latest update

Getting frequent "Firefox has stopped working" in version 65.0.1 using Win7 64 bit version. This problem began after the latest update and the only option is to close the… (read more)

Getting frequent "Firefox has stopped working" in version 65.0.1 using Win7 64 bit version. This problem began after the latest update and the only option is to close the program and restart. None of the websites that it has failed on so far have been unusual as I use them daily and have for years. All of my addons are standard that I have also used for ten versions back and all are up to date.

Asked by jseabass1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Unresponsive script when opening Preferences

Hello! (FF 65.0.1) I recently tried to access the preferences page but I get an error of "Unresponsive Script" on "resource://gre/modules/Localization.jsm:444" Starting i… (read more)

Hello! (FF 65.0.1) I recently tried to access the preferences page but I get an error of "Unresponsive Script" on "resource://gre/modules/Localization.jsm:444"

Starting in Safe Mode solved the issue so I opened FF again and disabled all extensions but not luck. So I tried disabling Hebrew (using Hebrew on my FF) on the languages tab and it solved the issue.

What can I do to keep using Hebrew and to be able to access the preferences?

Thanks!

Asked by Ido 2 years ago

Last reply by McCoy 2 years ago