One of the reasons I wanted to move away from Outlook was that it was unable to tell the difference between an email address, a name, and the combination of both. Now it … (read more)
One of the reasons I wanted to move away from Outlook was that it was unable to tell the difference between an email address, a name, and the combination of both. Now it seems I may have stumbled upon exactly the same problem in Thunderbird.
I try to use Filters to distinguish difference types of email (for the record, I'm setting up a heap of Tags with different colours, and letting auto-filters assign appropriate Tags -- poor-man's colour highlighting).
I had a Filter that applied to messages with the "From" field equal to "firstname.lastname@example.org" (not their real name).
However, they changed their mail-out address to "email@example.com", so I had to change the filter. Rather than risking missing important emails again (I missed a few), I tried changing the filter to the "From" field *contains* "@company.com" -- and now the filter fails to hit *any* of their mail, when run.
I suspect Thunderbird is only attempting to match the "name" in the "From" field, rather than both "name" and "email address", or "email address" alone. In this case, the full "From" field is "Parent Company <firstname.lastname@example.org>".
First question is, is there something else I could try?
Second question is, why can't I specify which part of the "To", "From", "Cc" and "Bcc" fields are searched?!
Seriously, this is a major design flaw (that has been part of Outlook forever). It can be **really** important to distinguish email addresses from Contact Names, and from names accompanying email addresses. That's especially true in a case like mine where I'm working with partial matches. It's not hard to formulate a scenario where an attempt to match just a name also started matching spurious email addresses -- and especially vice versa!
Anyway, I hope someone can help me out. Thank you.