All Products Support Forum

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save and delete all open sites in the FF being upgraded. 2) there is a failure to TELL us reboot FF after the install.

Doing research and writing all day long as I do, I actually hold a number of reference sites open in FF as I work.

My friend who happens to understand all this computer stuff tells me that the open sites on my FF is what impeded the successful install . . . .

The other grumble I have with you-all is that it has taken me too much time to try and find a way to respond to you with the information needed to solve this problem for the FF community . . . .

I am a paying/donator to FF . . . and I must tell you I am beyond disappointed by all this dropped ball on sensible communications practice!

Roger

Hi, I was inspired by your recent post to update my TB from 91 to 102. And after updating every time when I start TB I receive warnings like in screenshot. As I have 20 mailboxes in TB I am receiving couple dosens of this boxes with warinings. Can you help me to fix it? It's urgent as I cannot work. Manual downgrade will be disaster for me to do it :(

I am trying to import the messages from a Thunderbird 102 profile into 115. The profile includes one gmail POP account. Importing the profile gets all the messages in Local Folders, but none of the ones associated with the POP account (Inbox/Sent/Drafts/Junk/Trash). Newly received messages go into the Inbox without a problem.

Tuhunderbird 115.0.1, 102.13.0, macOS 13.4.1

SUMo has been notifying me about Thunderbird having an update from my current version 102.13.1.0 to 115.0.1.0, but when I start Thunderbird and have it check for updates, it says it's up to date.

So my question is, after releasing a new version, how much time usually elapses before it is pushed to the auto update mechanisms in regular users' installations?

I'm not sure if a week is a long time here, since maintenance updates do still arrive in the mean time, but I also don't see why this update is held back. After all, updates exist for a good reason, surely.