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why can't I ask the actual writers of the program for help, instead of the community? The community is not in charge of writing this program, nor the cause of its problems. The programmers are!

ho appena inviato un post, replica ad una vostra risposta... purtroppo ho concluso con il button "solved the problem" ... per favore, ho giusto ri-raccontato il guaio, non è per nulla solved... non mollatemi, grazie. Giorgio Chiantore, 10015 Ivrea.

The push for more AI is absolutely asinine. Mozilla has been my first and only choice for ages because I trust them to have the best interests of their consumers at heart. This push towards more AI is going to kill the fans of Mozilla. It’s insane that they would read the room with the failures of Copilot among other things and go “yea, sign us up for that.” I understand this is a company driven by profits, but dear god this is a terrible terrible move and I expect the fallout of this decision to be swift and severe.

As the title suggests, I find this forum incredibly bad. It's so difficult to even get to the point where I'm able to post a question, I assume that most who search for help give up and browse for a different forum to get help.

Speaking of other forums - I'm not sure if this is supposed to be the official place to get help if you have problems with your Thunderbird install. There is also this one, but that seems to be strictly a place for developers? Or is that for users reporting bugs too? If that other forum is for developers, then my next question would be if Thunderbird developers even read about posted bugs in this forum? If not, then what's the point of this anyways?

In short, I would like to know if this right here is indeed supposed to be the "official" place for Thunderbird users to report bugs and make suggestions or should this be done somewhere else. Just the fact that I as a user can't tell already says a lot.

Please Mozilla or Thunderbird - shut this down and create a better forum for your users! For example, other software that I use has discourse forums that work very well for connecting users and developers. If you can create a better place for your user base to come together, report bugs, make suggestions and give feedback, you make the whole experience around using Thunderbird more enjoyable and ultimately gain more users.

Thank you for your work on Thunderbird.

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

Dear Team,

I am continuously receiving email notifications from the Bugzilla system regarding Firefox bug updates. I am not involved in these bug reports and would like to request that my email address be removed from the notification list or component watch. Kindly unsubscribe my email from all Bugzilla bug update notifications. Thank you for your assistance

Hi all

First time user here, so forgive me if I do or ask something stupid!

I'm the old fashioned kind of user, so I like to have some kind of manual to read through at my leisure, thus saving me from asking daft questions on forums like this.

I have found something at Floss, but it seems to be in a large number of sections which I guess I could doenload individually but it seems a considerable effort.

Can anyone suggest where I could download such a manual? I'm not bothered too much if it relates to an older version of Thunderbird, I just want to have a handy reference to the program in general.

Thanks in advance for any responses.

Mike Boardman

Hello

I just tried to make my first ever donation to Thunderbird, 3 USD per month which won't leave me short at the end of this or any month, (rather than a 36 USD donation once), but it got refused as the minimum amount is 5 USD

Very surprised by this. I know 3 USD per month is not a lot but if every user donated instead of just 3%, it would be a fortune for TB

Of course there is no category for general concerns, so category choice is wrong by default, sorry about that.

The recent "year in review" included this attached bit. Does that mean that the Mozilla foundation is deciding to not allocate any of their overall revenue to Thunderbird and rely solely on user donations for it? If so, why does it own/manage Thunderbird? To me the entire purpose of an entity like Mozilla managing a project like Thunderbird is like most companies, to be able to allocate extra revenue from more lucrative projects to ones that are less so. Seems that the userbase of a project you own doesn't matter, money^s somehow better allocated to stuff that nobody asked for?