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One-time use codes not working for login

I cannot login to my account (had to open a new one to even post this post..). I do not have my authenticator app since my phone broke. I do have the "One-time use codes"… (read more)

I cannot login to my account (had to open a new one to even post this post..).

I do not have my authenticator app since my phone broke. I do have the "One-time use codes" which I saved. But, alas, how to make them work?

For some reason I was not presented with the "step 2"-code when I reset my authenticator the last time...

I will now be rude: Should I just give up on my Firefox account, and thus Firefox, and go straight back to Chrome (which does not have this problem)?

Asked by daniel230 11 hours ago

Last reply by cor-el 3 hours ago

Firefox Sync disconnects after every OS boot

Hi, I'm having a problem with Firefox Sync. When I started Firefox Sync it said disconnected, I logged in, exited the browser and reopened the browser and Firefox Sync wa… (read more)

Hi,

I'm having a problem with Firefox Sync. When I started Firefox Sync it said disconnected, I logged in, exited the browser and reopened the browser and Firefox Sync was still working.

But when I shutdown, or restart the operating system, Firefox Sync gives an error that it has been disconnected, forcing me to log in again.

I have tried uninstalling, deleting all profiles in the %appdata% folder of the operating system and reinstalling but still the same error.

Hope someone will help me! Thank you!

Asked by BigDargon 20 hours ago

Last reply by cor-el 18 hours ago

Error message when signing in to Sync

I've got an old Windows XP computer running version 52.9.0. I'm trying to sign in to Sync (so I can sync with my new Windows 10 computer) but when I try on the old machi… (read more)

I've got an old Windows XP computer running version 52.9.0. I'm trying to sign in to Sync (so I can sync with my new Windows 10 computer) but when I try on the old machine I get this error message:

Blocked by Content Security Policy

This page has a content security policy that prevents it from being loaded in this way.

Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

I've signed in on the new computer, not that it matters.

Is the any way I can connect to Sync?

Asked by mwashenko 2 days ago

Last reply by Dropa 21 hours ago

"Force Sync" not working

My bookmarks do not seem to be syncing between my computers. I have updated versions of Firefox on both computers, sync is turned on, the same account is logged in, and t… (read more)

My bookmarks do not seem to be syncing between my computers. I have updated versions of Firefox on both computers, sync is turned on, the same account is logged in, and the bookmarks option is selected on both computers. But when I force sync, there is a bookmark missing on one of the tabs. The most recent bookmark I've added. This has happened in the past and I had to manually add the bookmark.

Any suggestions?

Asked by jeremywknight 2 days ago

Last reply by Dropa 2 days ago

Syncing between work and home computers

Is there a way to get my home and work computer to sync. It is almost like I have two different web browsers. I should be able to see my browsing history from work on my … (read more)

Is there a way to get my home and work computer to sync. It is almost like I have two different web browsers. I should be able to see my browsing history from work on my home computer, shouldn't I?

Asked by freeatlastnewsletter 2 days ago

Last reply by TyDraniu 2 days ago

firefox sync tab disappear

I'm on Firefox Nightly 105.0a1. Recently, the synced tab is empty (see picture). However, my device still manage to sync, and can still send tabs to other devices. Also, … (read more)

I'm on Firefox Nightly 105.0a1. Recently, the synced tab is empty (see picture). However, my device still manage to sync, and can still send tabs to other devices. Also, my device tabs can still be seen by other device. Is this a bug? I have tried relogin but no luck.

Btw, the second picture is EOL firefox. I know it but it's still operational.

Asked by max00191598 1 week ago

Last reply by Paul 1 week ago

Sync all windows and tabs

I've read the articles that tell you how to sync between devices and I've done everything in them. Sync is on on both pc laptops, and I've pressed sync on both. I'm not s… (read more)

I've read the articles that tell you how to sync between devices and I've done everything in them. Sync is on on both pc laptops, and I've pressed sync on both. I'm not sure what exactly has synced but I'm ultimately, trying to get my open windows with their tabs onto the new device. I'm sure there I a simple step I'm missing. Please help!

Asked by the Goat 1 week ago

Last reply by cor-el 1 week ago

Identify signed in device

I am concerned someone may have accessed my Firefox account 2 days ago. I wish to collect as much info as possible as in device details and IP/location so as to trace it … (read more)

I am concerned someone may have accessed my Firefox account 2 days ago. I wish to collect as much info as possible as in device details and IP/location so as to trace it

All I have is the name displayed in firefox security settings - Logged out of ⁨Firefox Mobile 103, Android 9⁩

Any idea where I can get a Firefix devide login history with more information please?

Thank you

Asked by SL 1 week ago

Last reply by cor-el 1 week ago

Can’t sync passwords from CSV file?

I recently moved from Opera to Firefox, and moved all of my passwords by making a CSV file then importing them to Firefox, but they’re not syncing? While on my PC it show… (read more)

I recently moved from Opera to Firefox, and moved all of my passwords by making a CSV file then importing them to Firefox, but they’re not syncing? While on my PC it shows all of the passwords, my phone only shows my password for my Firefox account, the only password I made rather than importing. Any help will be very much appreciated.

Asked by jameson53productions 1 week ago

Last reply by cor-el 1 week ago

Backup data before Firefox Sync or Firefox Account resets data due to forgotten password

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way t… (read more)

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way to backup all the sync data so I can restore them back to Firefox Sync after resetting the password. As I read, resetting the password clears all sync data as Firefox cannot decrypt the data without the old password. Is there a way to backup my current Sync data, and restore them after the reset? If so, can you please guide me on how to do it?

Asked by Missaka 1 week ago

Last reply by Dropa 1 week ago

How do I "View" synced tabs from ios - iPad or iPhone - on my iMac?

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your… (read more)

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your assistance.

Asked by davidcarlon2 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

sync from multiple devices

I do not see the sync option in the drop down menu, also i do not see a way to sign in from within Firefox i had to go to he website to do it, please advise. thanks jorg… (read more)

I do not see the sync option in the drop down menu, also i do not see a way to sign in from within Firefox i had to go to he website to do it, please advise. thanks jorge

Asked by jgbittar 1 week ago

Last reply by cor-el 1 week ago