Showing questions tagged:

bd_config.cfg in Firefox

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking… (read more)

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking anything about it and when back online again and it popped up again in fact everytime i did this it popped up no matter what i did and went online.

It has something to do with BitDefender i figured out uninstalled bit defender re installed it no luck

Refreshed\Reset Firefox with no luck either.

Open 3 106

issues with ip settings

I AM JUST TRYING TO MAKE SURE THAT MY MOZILLA FIREFOX ANDROID BROWSER SETTINGS MATCH MY VPN BUT SOMEHOW I CANT GET TO THE ABOUT:CONFIG PROBABLY BECAUSE I AM USING AN ANDR… (read more)

I AM JUST TRYING TO MAKE SURE THAT MY MOZILLA FIREFOX ANDROID BROWSER SETTINGS MATCH MY VPN BUT SOMEHOW I CANT GET TO THE ABOUT:CONFIG PROBABLY BECAUSE I AM USING AN ANDROID BUT THERES GOT TO BE A WAY T OK MAKE SURE MY VPN AND MOZILLA ARE ON THE SAME PAGE. I HAVE BEEN GOING IN CIRCLES ALL NIGHT SOMEBODY PLEASE HELP ME.

Open 2 75

I am unable to ask question

I installed update 149 and since then, the VPN (NORDVPN) often will not start up and I have to restart the computer. If this cannot be fixed, I would like to go back to t… (read more)

I installed update 149 and since then, the VPN (NORDVPN) often will not start up and I have to restart the computer. If this cannot be fixed, I would like to go back to the previous version which gave me no trouble. thanks Brian

Open 2 61

Ich habe die Firefox-Einstellungen von einem alten Windows10 Rechner auf den neuen Windows11 PC mit den Profildateien übertragen

Ich habe die Firefox-Einstellungen von einem alten Windows10 Rechner auf den neuen Windows11 PC mit den Profildateien übertragen, hat gut geklappt.. Jetzt hatte ich die M… (read more)

Ich habe die Firefox-Einstellungen von einem alten Windows10 Rechner auf den neuen Windows11 PC mit den Profildateien übertragen, hat gut geklappt.. Jetzt hatte ich die Meldung erhalten " der Treiber cpuz419_x64.sys konnte nicht installiert werden wegen möglicher Virus-Gefährdung", als Abhilfe wurde angeboten die Ker-Sicherung auszuschlaten. Das habe ich mir nicht getraut. Als weitere Info erschien eine Seite, auf der "Windows10" unterstrichen war. Könnte das alte Profil dem Rechner vorgaukeln, dass ich Windows 10 nutze?bold text

Open 2 61

Adguard Windows app causes long loading times

I use Adguard app for Windows which causes long page loading times in Firefox due to extended TLS Handshakes. I have installed the Adguard certificate in Firefox, have t… (read more)

I use Adguard app for Windows which causes long page loading times in Firefox due to extended TLS Handshakes. I have installed the Adguard certificate in Firefox, have turned off DOH in Firefox, etc. etc. but, the only way that I can get a page to load in a timely manner is by clicking on "reload current page" twice in Firefox. This is a delay in itself and is very inconvenient. I understand that the incompatibility of Firefox with Adguard is a known problem and am wondering whether Mozilla is working on a solution in cooperation with Adguard?

Open 2 60

Secure Connection Failed

I have been unable to access any secure sites since I installed Norton 360 Antivirus. Whenever I try to access a secure site I receive the reply: Secure Connection Failed… (read more)

I have been unable to access any secure sites since I installed Norton 360 Antivirus. Whenever I try to access a secure site I receive the reply: Secure Connection Failed Error: PR_END_OF_FILE_ERROR I have tried all of the repairs listed on the internet but none have corrected the fault. I have also tried disabling Norton but also without success I have also tried uninstalling and re-installing Firefox but without success Can you suggest any other methods to correct this fault

Open 1 99

why am i being asked to sign in to age verification when i have your VPN installed ?

why am i being asked to sign in to age verification sites when i have mozilla paid VPN installed and have enabled japan as the start point rather than UK  ? - Thanks … (read more)

why am i being asked to sign in to age verification sites when i have mozilla paid VPN installed and have enabled japan as the start point rather than UK  ? - Thanks

Open 1 81

Firefox Bookmarks Don't Appear anymore

out of nowhere my firefox bookmarks no longer appear. I am getting the following msg The bookmarks and history system will not be functional because one of Firefox's fil… (read more)

out of nowhere my firefox bookmarks no longer appear. I am getting the following msg

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

In an attempt to fix this problem, I have done the following:

  • closed the browser and re-opened it
  • rebooted my computer
  • reinstalled my security software
  • uninstalled firefox
  • Reinstalled firefox

None of these steps have fixed the problem??????

Any ideas would be appreciated!

Moderator note: This question has been edited to correct the formatting.

Open 1 64

Pandora outside of the US through Mozilla VPN

While In the British Virgin Island would it be possible to stream Pandora or Spotify through the Mozilla VPN? Would the streaming platforms think I am in the US? I’ll be … (read more)

While In the British Virgin Island would it be possible to stream Pandora or Spotify through the Mozilla VPN? Would the streaming platforms think I am in the US? I’ll be using my IPad Pro 13 or my Iphone 17. Would I simply open the Pandora app on my device or would I need to log into the pandora site through the Mozilla browser? Thank you, BF

Open 1 93

could not access to certain websites while vpn is off.

hello team, I currently locate in China. days ago i have tried a vpn called "Veee". since then i could not log in many websites. i have asked Veee team but they say they … (read more)

hello team, I currently locate in China. days ago i have tried a vpn called "Veee". since then i could not log in many websites. i have asked Veee team but they say they dont know. it really sucks. i also asked AI tool but none of the method works. i think the vpn has changed some settings of my Firfox. because i can actually log in those websites with Edge. but i only want to use firefox. the errors either "cant connect" or something like refusing my access. please help. i love you guys.

Open 1 79

Firefox only works properly if my VPN location is in Canada, but I'm in the US.

Firefox only works properly if my VPN location is in Canada, but I'm in the US. If I switch my VPN to a US location (where I live), Firefox often does not work properly. … (read more)

Firefox only works properly if my VPN location is in Canada, but I'm in the US. If I switch my VPN to a US location (where I live), Firefox often does not work properly. I get news, ads, etc., that assume I'm Canadian. And often a website will not open. I need my VPN location in the US to access any site I normally do.

Open 1 56