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Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (read more)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 5 months ago

Last reply by FredMcD 5 months ago

  • Solved

Constant crashed with blue death screens Firefox after Win 8.1 to Win 10 upgrade

Hi all, Since I switched to Win 10 Firefox constantly crash on my computer. Tried fresh install no change Tried repair no change Switched off extension and then on (o… (read more)

Hi all,

Since I switched to Win 10 Firefox constantly crash on my computer.

  • Tried fresh install no change
  • Tried repair no change
  • Switched off extension and then on (one by one) no change
  • Deleted cache - History - etc .. :( it worked for only a few days since I did a full scan with Microsoft Defender.
  • Since this last crash (as I could not launch Firefox anymore I used shift + click on Mozilla shortcut)I decided to switch off the graphic card acceleration and all the other option in this menu and it seems to help

Could you tell me how to send you the crash report ( I do have 8-10 of them already sent to Mozilla)

Asked by becool.san 5 months ago

Answered by FredMcD 5 months ago