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  • Solved

receiving emails go to junk folder

every email I receive goes straight into the junk folder. this started months ago and I couldnt resolve it. even went to the trouble of uninstalling thunderbird and reins… (read more)

every email I receive goes straight into the junk folder. this started months ago and I couldnt resolve it. even went to the trouble of uninstalling thunderbird and reinstalling but problem remains. stopped using thunderbird but decided to give it another go and still all incoming emails go to the junk folder

even when I transfer all my emails out of junk into the inbox they almost immediately go back in the junk folder. I'm guessing its a setting problem but I havent been able to fix

Asked by sdilks 5 months ago

Answered by gild 5 months ago

  • Locked

Outgoing Mail

I accidently deleted the saved passwords and now I cannot put the providers name back in. Is there a way to correct this. I cannot edit anything. I will appreciate any he… (read more)

I accidently deleted the saved passwords and now I cannot put the providers name back in. Is there a way to correct this. I cannot edit anything. I will appreciate any help

Regards

Gary Pound

Asked by gary.pound 3 days ago

Last reply by Toad-Hall 2 days ago

  • Solved

The Trash Can is missing on Thunderbird

1st, what exactly, by default, is put into the Trash folder? 2nd, What do I do to get the Trashcan (with settings and Icon) back, if it is removed somehow? 3rd, can I dir… (read more)

1st, what exactly, by default, is put into the Trash folder? 2nd, What do I do to get the Trashcan (with settings and Icon) back, if it is removed somehow? 3rd, can I direct my Spam, Junk and Deleted to the Trash Can, without using message filters?

I lost my Trash Icon, under one of my Email Accounts, and I created a Trash Folder but it is not what useful. Can someone explain where and/or how to restore the original Trash Can under any account? Thank you... Robert

Asked by robweir@telus.net 5 months ago

Answered by Matt 5 months ago

  • Solved

TB refuses to get mail at startup and displays a setup page instead of INBOX, like it used to?

Running Windows10 Pro 64 (Windows update 2004) and TB 78.1.1 32bit. Despite "Check mail at Startup" being set in server settings - TB DOESN'T Check. Instead of opening my… (read more)

Running Windows10 Pro 64 (Windows update 2004) and TB 78.1.1 32bit. Despite "Check mail at Startup" being set in server settings - TB DOESN'T Check. Instead of opening my INBOX as it used to on startup, it opens a page of settings. I've tried entering the ADDRESS of my INBOX for TB to use - it has no effect. The settings Page still displays . . . These things are BASIC FUNCTIONALITY - can we have them back please? The "Manual Sort Folders" Add-on, (purported to Solve the INBOX issue) is not supported by TB 78.1.1 anyway. I really don't think it should be necessary to resort to Add-ons for such basic functionality

Asked by c.n.miller 3 months ago

Answered by sfhowes 1 month ago

  • Solved

There's problem with My Questions or something

What does "1 has this problem / 1 person has this problem" mean anything? I've been seeing it, appeared at some of my questions & my one reply; Please let me know. … (read more)

What does "1 has this problem / 1 person has this problem" mean anything? I've been seeing it, appeared at some of my questions & my one reply; Please let me know.

Asked by Atzhiri Chavez 1 month ago

Answered by Seburo 1 month ago

  • Solved

Very disappointed in lack of transition from Thunderbird 68 to 78

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons… (read more)

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons I was using would not work (and now, months later that there are STILL NO UPDATES to v78-compatible add-ons). I was not aware that there were profile and database changes that would occur making for problems for lots of users.

The forum is full of comments about these points so I'm not going to belabor with further feedback but I would like to emphasize that Thunderbird may very well have signed it's own obsolesence warrant for failing to take its customers base real needs into account. Fortunately for me a roll-back to 68 was easy since I had just done a full image backup.

I'm not really looking for "help" or a solution to a particular problem. But, respectfully, WTH were you thinking?

Asked by webweweave 1 month ago

Answered by Toad-Hall 1 month ago

  • Solved

Gmail log in issue

I am unable to log into my gmail account. Though, no error message is displayed but there is no response on the screen when I click my email id to open it and the log in … (read more)

I am unable to log into my gmail account. Though, no error message is displayed but there is no response on the screen when I click my email id to open it and the log in page fails to open. I have been facing this log in issue for the last two/three days. Kindly help me get rid of this problem. Thanks

Asked by pv.nair97 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Thunderbird 78 release - e-mails don't download from marcaria.com anymore.

I use Thunderbird to download my e-mails from three domains. - yahoo.com.au - russell.im - anglosunshine.com The latter two are hosted by Marcaria.com After migrating to … (read more)

I use Thunderbird to download my e-mails from three domains. - yahoo.com.au - russell.im - anglosunshine.com

The latter two are hosted by Marcaria.com

After migrating to version 78 of Thunderbird, I had to re-authenticate with Yahoo - which was successful - to continue downloading my e-mail, but e-mails from russell.im and anglosunshine.com ceased. No error is thrown up. I tried: - removing the password - to prompt for new password to be entered. No prompt. - turning off my Nortons firewall - no effect - setting up new account - to check the server settings. Server settings identical.

I can view the e-mails by a web client (from Marcaria.com).

the problem seems to be linked to Thunderbird. Any help please?

Asked by gary96 1 month ago

Answered by gary96 1 month ago

  • Solved

Clearing Cache / Data

What are the effects of clearing cache, and maybe data too? I need to free up some space on my phone and FF has 531MB of data and 138MB of cache. Thanks in advance! … (read more)

What are the effects of clearing cache, and maybe data too? I need to free up some space on my phone and FF has 531MB of data and 138MB of cache.

Thanks in advance!

Asked by dmeyer23 4 weeks ago

Answered by Seburo 4 weeks ago

  • Solved

Thunderbird 78.4.0 update - all my emails in my inbox and archive folders have disappeared.

Hello, my Thunderbird performed yesterday ,9 November 2020, an automatic update to version 78.4.0 (from 68.12.1). Since then all my emails in my inbox and archive folders… (read more)

Hello, my Thunderbird performed yesterday ,9 November 2020, an automatic update to version 78.4.0 (from 68.12.1). Since then all my emails in my inbox and archive folders have disappeared. Also the archive folders with the submap structures are gone. Very annoying. I am not so experienced in trouble shooting. I have two hotmail accounts in use. So, I check on forums for a solution and one direction was to check the profiles in the help/problem solving tab. But it showed only two profiles for main and local. I checked in the AppData\Roaming\Thunderbird\Profiles\Mail the Archives.sbd with all the subfolders still there. Then I changed in the account settings the link in the local map to the Archives.sbd. I don't know if this is the correct method, though but now something happened: It retrieved all emails from the hotmail server (hotmail inbox and also those in the hotmail subfolders) and it constructed some archive folders and some subfolders. So I am still missing half of my archived emails and have too many emails in my inbox. How can I fix this and why didn't the Thunderbird update smoothly take over the existing map structure from the previous version? Thanks in advance for your support. Best regards, René

PS: if any additional information is needed from me, please let me know. Thanks.

Asked by rene_and_lotje 2 weeks ago

Answered by rene_and_lotje 2 weeks ago

  • Solved

Can I Completely Block Updates

Is there any way to configure TB to COMPLETELY ignore update notifications? Twice now I have accidentally clicked the latest update notification and had to spend ages get… (read more)

Is there any way to configure TB to COMPLETELY ignore update notifications? Twice now I have accidentally clicked the latest update notification and had to spend ages getting back to a more presentable version. (68)

Thank you,

Ian

Asked by Ian 2 weeks ago

Answered by Toad-Hall 1 week ago

  • Solved

Missing pages or pictures

Howdy. Some pages won't open, although the URL is correct. Copying that URL will usually open in Edge. Also many pictures, and/or ads won't show, just the revolving cir… (read more)

Howdy. Some pages won't open, although the URL is correct. Copying that URL will usually open in Edge. Also many pictures, and/or ads won't show, just the revolving circle, or broken picture icon, but again some wil show in the Edge. But I prefer to use FF if possible. I have tried disabling things like Duck Duck Go and FF security etc, etc, but maybe there is something I'm not aware of. At least one place (AlSears) said their pic is PDF, but other PDFs open. The following URL is Auckland Motorway cameras, and many of those do not open, but show the broken pic icon, but everything is fine in The Edge. https://www.aucklandmotorways.co.nz/

The following URL, the Upgrade link just has the circle running. https://store.alsearsmd.com/?s=LIFETIME#

New Zealand official Met Service weather, if I change from 7 Days to 48 hours, or vice versa, FF completely seizes up and I have to End Task in Task Manager. https://www.metservice.com/towns-cities/locations/auckland

I'm not aware of any AdBlockers Plugins and extensions shown below.

Any thoughts, anyone?

Asked by Keith.T.A 1 week ago

Answered by Keith.T.A 4 days ago

  • Solved

Firefox refreshed/update and deleted all my passwords, cookies, links everything!

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folde… (read more)

Firefox restarted/updated and it cleared my entire browser history, bookmarks, logins, passwords, links etc... how do I get all my data back?!?!?! wth!!! there's no Folder on my desktop with all my data :( I'll wait for feedback. Thank you!

Asked by ruana.m7 6 days ago

Answered by jscher2000 6 days ago

  • Solved

Error message about the outgoing server returned when I send an email

I get an error message about the outgoing mail server timing out when I try to send an email (see image). My email client says all my setting are correct, my isp says it'… (read more)

I get an error message about the outgoing mail server timing out when I try to send an email (see image). My email client says all my setting are correct, my isp says it's a problem with Thunderbird. We recently moved and had to use a new isp (Xplorenet). They suggest Thunderbird matches my email address with my ip address and if they don't match Thunderbird's records I get the default error message about the outgoing mail server timing out. How do I fix this problem so I can send emails.

Asked by duke_t_s 6 days ago

Answered by duke_t_s 4 days ago

  • Solved

Moving a message from one mailbox to another

Drag and drop works well but I can no longer right click and move a message. It asks which folder to move to when I select one the move just doesn't happen any more. … (read more)

Drag and drop works well but I can no longer right click and move a message. It asks which folder to move to when I select one the move just doesn't happen any more.

Asked by andrew122 6 days ago

Answered by Matt 5 days ago

  • Solved

Problems sending attachments to Outlook365

Problems sending attachments to Outlook365, there is a problem with the filename that is in Thai language.If the attached file is in English, there will be no problem at … (read more)

Problems sending attachments to Outlook365, there is a problem with the filename that is in Thai language.If the attached file is in English, there will be no problem at all.Anyway, please check for me.

Asked by tawan1 6 days ago

Answered by Matt 5 days ago

  • Solved

Thunderbird Update 78 can receive e-mails but not send using Spectrum IMAP

After Dnld TBird 78 can receive e-mails but not send ! On Spectrum IMAP with correct Server settings for Incoming and outgoing as well as PW accepted. Can send and rece… (read more)

After Dnld TBird 78 can receive e-mails but not send ! On Spectrum IMAP with correct Server settings for Incoming and outgoing as well as PW accepted. Can send and receive when logging into my RR account online so must be an issue with TBird 78! Please respond ASAP otherwise will have to change to another E-mail client which I hate to do since I like Mozilla and Firefox etc.

Asked by jmccoy30 5 days ago

Answered by jmccoy30 3 days ago

  • Solved

PopUpBox by Firefox always asking to save login and passwords - how to stop this annoyance?

How do I get Firefox programme to stop with its nuisance of PopUpBox always asking to save login and passwords? I have issues with seizures and pop ups are triggering. Ho… (read more)

How do I get Firefox programme to stop with its nuisance of PopUpBox always asking to save login and passwords? I have issues with seizures and pop ups are triggering. How do I get this in your latest version to stop?

Asked by sparkied 5 days ago

Answered by jscher2000 5 days ago