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Thunderbird

Hello, From Nov. 29th, I am unable to download or to send my mails. I have to go onto my providers web sites (I have 2 of them, French). Could it be due to an update of … (read more)

Hello, From Nov. 29th, I am unable to download or to send my mails. I have to go onto my providers web sites (I have 2 of them, French). Could it be due to an update of Thunderbird (update is automated)? Thanks in advance for an easy answer.

Asked by jmhardouin 1 hour ago

Last reply by romanovich1982 11 minutes ago

Lost emails in Thunderbird

I lost important starred emails from my Thunderbird account. I can't find them anywhere. I lost the entire month of November. Some other November emails show up in the "a… (read more)

I lost important starred emails from my Thunderbird account. I can't find them anywhere. I lost the entire month of November. Some other November emails show up in the "all emails" folder but not the ones that were starred. I need help recovering them and I'm not really that computer savvy. HELP!

Asked by crvale58 18 hours ago

Last reply by Wayne Mery 2 hours ago

Thunderbird 78.01

I have all email accounts blocked from receiving. I deleted the passwords and changed the authentication configurations to try out but nothing happened. all imap / imaps … (read more)

I have all email accounts blocked from receiving. I deleted the passwords and changed the authentication configurations to try out but nothing happened. all imap / imaps and pop3 / pop3s are in limbo. Smpt / Smtps works perfectly. Do you have a solution ?? Thanks Alessio

Asked by alessioascanelli 17 hours ago

Last reply by Wayne Mery 2 hours ago

Emails gone from Thunderbird

Yesterday I opened up by email and noticed the last 2 and a half years of emails disappeared from my computer. I am a bit a hoarder with my emails and save them for refer… (read more)

Yesterday I opened up by email and noticed the last 2 and a half years of emails disappeared from my computer. I am a bit a hoarder with my emails and save them for reference. I use road runner for my server. When I looked on the server the old emails were still there. However, the recent emails the ones I received yesterday 12/1 and today 12/2 were no longer on the server. I checked my settings and I have set to not delete from server. So I have 2 issues 1. Emails disappeared from my local computer storage. 2. Thunderbird appears to be deleting emails from roadrunner server.

Asked by johnm9652 19 hours ago

Last reply by Wayne Mery 2 hours ago

I no longer have an email client :o(

Just allowed Thunderbird to update, and now it looks as if I've lost years of work and emails - and *all* of my calendar information. After Thunderbird updated, I ran it,… (read more)

Just allowed Thunderbird to update, and now it looks as if I've lost years of work and emails - and *all* of my calendar information.

After Thunderbird updated, I ran it, and realized that I had the following issues:

1) Almost all of the add-ons I rely on daily are no longer compatible.

2) My calendar is virtually EMPTY. I had ALL birthdays, anniversaries, etc in Lightning, and now it's almost completely bare. I "enabled" all of the calendars, and it made no difference. I shut Thunderbird down and started it up again, but when I did, I needed to RE-enable them all again, and it didn't help Only the very few items from my home calendar are there.

3) I decided I had better go back to a previous version, and discovered that it won't let me unless I start a new profile ... I had FIVE email accounts set up in Thunderbird ... I'm not even sure where to go for the information I'd need to be able to do that at this time - and the calendar was where I kept almost all of my information (birthdays, death anniversaries, payment due dates ... etc etc.) ... it's the only place I had most of that information

So - I'm now completely without an email client ... and calendar ... and I can't roll my client back to a friendlier version.

Can someone please tell me what I can do to make this nightmare go away? That program is up literally 100% of the time, and I use it more than anything else on my entire computer. I've been using Thunderbird for many years, and I had an awful lot of stuff in there. It's been pretty much the only way I communicate. I've re-installed the new version, so that I can at least receive/send emails ... I sincerely hope someone can help me out.

Asked by Moofie 4 hours ago

Last reply by Wayne Mery 2 hours ago

Recently closed tabs can't be restored/don't exist

As I have a bunch of tabs open, whenever I restart my computer I don't wish to lose all my tabs. Yet every time I restart, I am unable to restore the tabs/windows that we… (read more)

As I have a bunch of tabs open, whenever I restart my computer I don't wish to lose all my tabs. Yet every time I restart, I am unable to restore the tabs/windows that were previously open and I have to resort to searching through my history. Is this a bug with Firefox?

All the other "solutions" I've seen don't restore what has already been closed, but they are more preventative measures for the future. It should work the same way Chrome does. I haven't changed any default settings either and I wasn't browsing in private.

Asked by dreamdark31 9 hours ago

Last reply by FredMcD 3 hours ago

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

Hi: I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new… (read more)

Hi:

I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new user of Firefox, just switched from Safari and I am not computer savvy...

I cannot login, I cannot create another account...

I hope I do not have to go back to Safari.... I have no idea what might cause this problem and what to do. I hope that somebody has the answer. Thanks in advance.

Asked by Sue 5 hours ago

Last reply by FredMcD 3 hours ago

GMAIL authentication problem on ubuntu

I have thunderbird 68.10.0 on a KDE desktop KUbuntu v 20.04. Using it for IMAP + SMTP on GMAIL. The OAuth2 method work most of the time (about 70% of my attempts to read… (read more)

I have thunderbird 68.10.0 on a KDE desktop KUbuntu v 20.04. Using it for IMAP + SMTP on GMAIL.

The OAuth2 method work most of the time (about 70% of my attempts to read or send mail succeed), but this is hardly satisfactory!

Here is a typical episode (about once or twice a day on each of my computers):

1) Opened Thunderbird. 2) Waited for tbird connect to gmail imap server: "sending login information..." 3) After about 1-2 minutes I get an error message "authentication failure..."

Shutting down the program (tbird) a few times and restaring it often (not always) restores the GMAIL connection.

This has been going on for weeks ... Plz help

Asked by AY 1 day ago

Last reply by sfhowes 10 hours ago

synchronize email

Hello, After an update of Thunderbird and an update Windows 10, Thunderbird does not synchronize email. I tried https://support.mozilla.org/nl/kb/kan-geen-berichten-ontva… (read more)

Hello,

After an update of Thunderbird and an update Windows 10, Thunderbird does not synchronize email. I tried

https://support.mozilla.org/nl/kb/kan-geen-berichten-ontvangen https://support.mozilla.org/nl/kb/thunderbird-78-faq#w_na-bijwerken-naar-thunderbird-78-kan-ik-geen-e-mail-downloaden

and a few other things like uninstall en download with install Thunderbird. After install my accounts were just visible again. Did not had to add them. Then I deleted my hotmail but when I wanted the add it again. It failed.

What am I doing wrong?

Asked by aburg77 14 hours ago

Last reply by Wayne Mery 12 hours ago

ESET flagged Firefox for Android as containing a malware trojan

I had to remove all instances of this on my mobile devices as my antivirus (ESET) flagged the app as containing a malware Trojan. What the heck? This only affects the l… (read more)

I had to remove all instances of this on my mobile devices as my antivirus (ESET) flagged the app as containing a malware Trojan. What the heck? This only affects the latest update off the play store. Anyone else run into this and is there going to be a fix?

Asked by dhconsulting 1 week ago

Last reply by Seburo 14 hours ago

With Thunderbird 78.4.3, all the names for my address books disappeared (are empty).

With Thunderbird 78.4.3, all the names for my address books disappeared (are empty). Will this be fixed by an update or do I have to go back to earlier version. (I looke… (read more)

With Thunderbird 78.4.3, all the names for my address books disappeared (are empty). Will this be fixed by an update or do I have to go back to earlier version. (I looked into that but have do idea how to do that,)

Asked by forrest41 2 weeks ago

Last reply by atErik 17 hours ago

Opening emails

This has never happened before. I selected a big block of emails to delete, just like I always do. I didn't even get the change to right click and delete because every on… (read more)

This has never happened before.

I selected a big block of emails to delete, just like I always do. I didn't even get the change to right click and delete because every one of those emails opened. What's happened to cause this?

I have Windows 10 version 2004.

Here's a screenshot of the top of my Thunderbird account page so you can see what I'm talking about. I close all those and then it allowed me to delete the block. I selected another block and it did the same thing.


Thank you.

Asked by Nikilet 18 hours ago

Last reply by sfhowes 15 hours ago

how do I get version 68 back?

How do I get v. 68 back? This 78 really messed up my settings and email addresses no longer work! Is there an easy way to get it back and keep my mail? PLEASE help! … (read more)

How do I get v. 68 back? This 78 really messed up my settings and email addresses no longer work!

Is there an easy way to get it back and keep my mail?

PLEASE help!

Asked by Pam Clark 1 week ago

Last reply by atErik 2 days ago

Security exception pop up

Hi, I've been getting a security exception message when I send and download emails. I haven't been able to send an email this evening. I've attached the troubleshooting… (read more)

Hi, I've been getting a security exception message when I send and download emails. I haven't been able to send an email this evening. I've attached the troubleshooting file in case anybody can help with that. I'd appreciate any tips. No idea where to start! Thanks.


 Application Basics
   Name: Thunderbird
   Version: 78.5.0
   Build ID: 20201116161136
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.5.0
   OS: Windows_NT 10.0
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
             Disabled
   Remote Processes: 0
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) pop3.nexgo.de:110, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , mail.nexgo.de:587, alwaysSTARTTLS, passwordCleartext, true
     OUTGOING: , mail.arcor.de:587, alwaysSTARTTLS, passwordCleartext, false
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (pop3) pop3.arcor.de:995, SSL, passwordCleartext
     OUTGOING: , mail.arcor.de:587, alwaysSTARTTLS, passwordCleartext, true
   account5:
     INCOMING: account5, , (pop3) pop.gmx.net:995, SSL, passwordCleartext
     OUTGOING: , mail.gmx.net:465, SSL, passwordCleartext, true
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
 Extensions
     Name
     Version
     Enabled
     ID
       Amazon.com
       1.1
       true
       amazondotcom@search.mozilla.org
       Bing
       1.0
       true
       bing@search.mozilla.org
       DuckDuckGo
       1.0
       true
       ddg@search.mozilla.org
       Google
       1.0
       true
       google@search.mozilla.org
       Wikipedia (en)
       1.0
       true
       wikipedia@search.mozilla.org
 Security Software
   Type: Name
     Antivirus: Avast Antivirus
     Antispyware:
     Firewall: Windows Firewall
 Graphics
     Features
     Compositing: Direct3D 11 (Advanced Layers)
     Asynchronous Pan/Zoom: none
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009cf9)

EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control

     WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.6c72b64f910d)
     WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009cf9)

EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control

     WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.6c72b64f910d)
     WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Direct2D: true
     Off Main Thread Painting Enabled: true
     Off Main Thread Painting Worker Count: 4
     Target Frame Rate: 60
     DirectWrite: true (10.0.19041.546)
     GPU #1
     Active: Yes
     Description: Intel(R) HD Graphics 4000
     Vendor ID: 0x8086
     Device ID: 0x0162
     Driver Version: 10.18.10.4252
     Driver Date: 7-10-2015
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
     Subsys ID: 3397103c
     RAM: 0
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureContentBackend: direct2d 1.1
     AzureFallbackCanvasBackend: skia
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     Display0: 1680x1050@59Hz
     DisplayCount: 1
     ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200
     Decision Log
     GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
     WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-gpu-process by runtime: GPU Process is disabled
     WEBRENDER_QUALIFIED: blacklisted by env: No qualified hardware
     WEBRENDER_COMPOSITOR: blacklisted by env: Blacklisted by gfxInfounavailable by runtime: No DirectComposition usage
     WEBRENDER_ANGLE: opt-in by default: WebRender ANGLE is an opt-in feature
     WEBRENDER_DCOMP_PRESENT: opt-in by default: WebRender DirectComposition is an opt-in feature
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): 57.38ms (3.16)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Speakers (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0221&SUBSYS_103C3397&REV_1000\4&158a5f66&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Digital Output (Intel WiDi Audio Device)
       {4d36e96c-e325-11ce-bfc1-08002be10318}\*IntAudWaveEx\1&79f5d87&1&02
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Realtek HD Audio 2nd output (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0221&SUBSYS_103C3397&REV_1000\4&158a5f66&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
     Media Capabilities
     Enumerate database
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       MIDI (Intel WiDi Audio Device)
       {4d36e96c-e325-11ce-bfc1-08002be10318}\*IntAudWaveEx\1&79f5d87&1&02
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Rear Blue In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0221&SUBSYS_103C3397&REV_1000\4&158a5f66&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       MIDI (Intel WiDi Audio Device)
       {4d36e96c-e325-11ce-bfc1-08002be10318}\*IntAudWaveEx\1&79f5d87&1&02
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Line In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0221&SUBSYS_103C3397&REV_1000\4&158a5f66&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Microphone (HD Webcam C270)
       USB\VID_046D&PID_0825&MI_02\6&1646e22c&0&0002
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       1
       default: 48000, support: 48000 - 48000
       144 - 480
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Front Black In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0221&SUBSYS_103C3397&REV_1000\4&158a5f66&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       SPDIF Interface (Intel WiDi Audio Device)
       {4d36e96c-e325-11ce-bfc1-08002be10318}\*IntAudWaveEx\1&79f5d87&1&02
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0221&SUBSYS_103C3397&REV_1000\4&158a5f66&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Stereo Mix (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0221&SUBSYS_103C3397&REV_1000\4&158a5f66&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Rear Blue In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0221&SUBSYS_103C3397&REV_1000\4&158a5f66&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
 Important Modified Preferences
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 488890
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.smart_size_cached_value: 358400
   browser.cache.disk.smart_size.first_run: false
   browser.cache.disk.smart_size.use_old_max: false
   browser.search.region: DE
   dom.apps.reset-permissions: true
   extensions.lastAppVersion: 78.5.0
   font.name.monospace.el: Consolas
   font.name.monospace.x-cyrillic: Consolas
   font.name.monospace.x-unicode: Consolas
   font.name.monospace.x-western: Consolas
   font.name.sans-serif.el: Calibri
   font.name.sans-serif.x-cyrillic: Calibri
   font.name.sans-serif.x-unicode: Calibri
   font.name.sans-serif.x-western: Calibri
   font.name.serif.el: Cambria
   font.name.serif.x-cyrillic: Cambria
   font.name.serif.x-unicode: Cambria
   font.name.serif.x-western: Cambria
   font.size.fixed.el: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   font.size.variable.el: 17
   font.size.variable.x-cyrillic: 17
   font.size.variable.x-unicode: 17
   font.size.variable.x-western: 17
   gfx.crash-guard.d3d11layers.appVersion: 78.5.0
   gfx.crash-guard.d3d11layers.deviceID: 0x0162
   gfx.crash-guard.d3d11layers.driverVersion: 10.18.10.4252
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 78.5.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x0162
   gfx.crash-guard.wmfvpxvideo.driverVersion: 10.18.10.4252
   idle.lastDailyNotification: 1606912950
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.cookie.prefsMigrated: true
   network.predictor.cleaned-up: true
   places.database.lastMaintenance: 1606483205
   places.history.expiration.transient_current_max_pages: 112348
   plugin.flash.arch: x86-msvc
   plugin.flash.blockliststate: 0
   plugin.flash.desc: Shockwave Flash 32.0 r0
   plugin.flash.lastmod_hi: 373
   plugin.flash.lastmod_lo: -761335283
   plugin.flash.path: C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_32_0_0_453.dll
   plugin.flash.version: 32.0.0.453
   plugin.importedState: true
   privacy.purge_trackers.date_in_cookie_database: 0
   security.remote_settings.crlite_filters.checked: 1606912850
   security.remote_settings.intermediates.checked: 1606912850
   security.sandbox.content.tempDirSuffix: {9d7ce05c-a939-4615-9795-c953fd2c9447}
   security.sandbox.plugin.tempDirSuffix: {2a8e9708-ba89-4100-be59-d24b6f5cc84b}
   signon.importedFromSqlite: true
   storage.vacuum.last.index: 0
   storage.vacuum.last.places.sqlite: 1606912950
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
 Important Locked Preferences
   dom.ipc.processCount.webIsolated: 1
   fission.autostart: false
 Places Database
 Accessibility
   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator:
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.25.1
     4.25.1
     NSS
     3.53.1
     3.53.1
     NSSSMIME
     3.53.1
     3.53.1
     NSSSSL
     3.53.1
     3.53.1
     NSSUTIL
     3.53.1
     3.53.1
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
 Startup Cache
   Disk Cache Path: C:\Users\David\AppData\Local\Thunderbird\Profiles\5riivsly.default\startupCache\startupCache.4.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false
 Internationalization & Localization
     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-GB"]
     Default Locale: "en-US"
     Operating System
     System Locales: ["en-GB","en-US","de-DE"]
     Regional Preferences: ["en-GB"]

Asked by Deffkind 18 hours ago

Last reply by sfhowes 15 hours ago

Problem receiving messages

Hi, I am Cristian Grava. I am using Thunderbird since a long time ago but since yesterday I didn't receive anymore my messages from yahoo (I tried with gmail but I have t… (read more)

Hi, I am Cristian Grava. I am using Thunderbird since a long time ago but since yesterday I didn't receive anymore my messages from yahoo (I tried with gmail but I have the same problem). I am using a pop.mail.yahoo.com, with port 995, SSL/TLS as I used since a long time ago. The status of Thunderbird is "Connected to pop.mail.yahoo.com ..." but nothing happens (usually ask me to introduce my password and after that downloads the messages but now nothing). Please help me to solve the problem. Thank you and have a nice day, Cristian Grava

Asked by cgrava 1 day ago

Last reply by christ1 16 hours ago

Error msg trying to log into thunderbird "unable to log in at server. Probably wrong config, username or password"

Old computer, usually leave on and logged in. Not using that much. Thunderbird asked for password but didn't work. Old computer being really slow etc. email problems,… (read more)

Old computer, usually leave on and logged in. Not using that much. Thunderbird asked for password but didn't work. Old computer being really slow etc. email problems, got a new laptop that I just turned on an hour ago for the first time. Best buy set it up, and back to trying to get into email. Get yellow error message I put in the subject line. From reading a few threads I can offer The screen I'm in is a set up your existing email address Incoming pop3 outgoing smtp both at att.net came up automatically?

know the email address is right. Pretty sure about the password "your name" tried caps and not caps

Didn't have gmail set up on here although I accessed it through a browser just now to write this.

Don't understand some of the talk about going through webmail to do something? is there a website to see my emails?

So this started on my old computer and is still happening on the new computer

Thank you

Asked by maryschatz1000 1 day ago

Last reply by Wayne Mery 1 day ago

Loging into American Express Account

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my Us… (read more)

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User Name and Password manually and using Auto fill, no success.

Logging into my AMEX account on Edge and Chrome, works fine.

Suggestions?

Asked by rcferris1 21 hours ago

Last reply by FredMcD 16 hours ago

Not receiving emails with a @btinternet.com address

Hi - my email address @btinernet.com works fine with sending emails but I have not received any emails into this address through Thunderbird for several days and I have u… (read more)

Hi - my email address @btinernet.com works fine with sending emails but I have not received any emails into this address through Thunderbird for several days and I have used Thunderbird for years. I can get my emails if I go to BT mail but nothing is coming through Thunderbird.

I've checked all the usual parameters etc in the accounts setting and all look fine and my computer guru spend an hour last night trying to sort out the problem and was baffled.

Any help would be most appreciated

many thanks

Kim

Asked by kimbedford99 18 hours ago

Last reply by Wayne Mery 17 hours ago

Imap syncronisation

I am using thunderbird 78.5.1 and for the last 2 days it will not syncronise with my google accounts? Bottom left states that I am currently online and connected to the i… (read more)

I am using thunderbird 78.5.1 and for the last 2 days it will not syncronise with my google accounts?

Bottom left states that I am currently online and connected to the imap server. I deleated one email account and tried to re-add it. The config check comes up ok but then comes up with 'unable to log in to the server. Probably wrong configuration, username or password?

Any help appreciated as I am pulling my hair out here?

Asked by morris.appledell 18 hours ago

Last reply by Wayne Mery 17 hours ago