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Why is Firefox downloading .htm files on my computer?

Without explanation or my consent, Firefox will occasionally download a .htm file into Downloads in the browser. Today it was WjZ510Su.htm This has been happening rando… (read more)

Without explanation or my consent, Firefox will occasionally download a .htm file into Downloads in the browser. Today it was WjZ510Su.htm

This has been happening randomly for a few months. What are these files? Without knowing what they are, I always delete them. A screenshot is attached (see upper right corner). Thanks.

Asked by Susan Richards 9 hours ago

Last reply by cor-el 55 minutes ago

password manager with Web Component

seems Firefox password manager is not compatible with Web Component very well. it will not prompt options from password manager on username field(Web Component) automatic… (read more)

seems Firefox password manager is not compatible with Web Component very well. it will not prompt options from password manager on username field(Web Component) automatically. While I can enable it from right click and select "Use Saved Password" context.

is there way to trigger password manager show up the options when user click into the field automatically?

Asked by jon.qiao 18 hours ago

Last reply by jon.qiao 1 hour ago

Is there an answer to this question?

I have been trying to get Any answer to this for a couple of months now. The closest answer anyone has given about it dealt with syncing between chrome and firefox.. … (read more)

I have been trying to get Any answer to this for a couple of months now. The closest answer anyone has given about it dealt with syncing between chrome and firefox..


"10/2/23, 2:42 AM I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android.

I've only been able to get 1 at a time to move over, but I have well over a hundred open in putting the two other browsers together.."

Im just trying to find a way of opening more than one synced tab at a time on firefox for android. I know it can be done on pc version, but I have been given zero information on it for the android version...

Asked by Katerpie 2 weeks ago

Last reply by Katerpie 1 hour ago

Can not upload CSV file

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file… (read more)

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file", selected the CSV file I juts created and clicked "Upload". I got an error saying it wasn't a CSV file and could not be uploaded. I tried it again (same file) using Microsoft Edge and it worked just fine. I uninstalled and re-installed Firefox and got the same failure as before. I'm running Windows 10 ver 22H2. I really don't want to use Edge. Is there a fix for this?

Asked by rcyr49 6 hours ago

Last reply by cor-el 4 hours ago

Moving Message Tabs

Until tonight I have been able to move a tab for an open message to a different position. I like to group similar emails together, or put an important one as the first … (read more)

Until tonight I have been able to move a tab for an open message to a different position.

I like to group similar emails together, or put an important one as the first or second rather than the 10th, especially if I have to go away to research a reply.

Am I missing something, I used to be able to click on the tab then drag it along to the position I wanted. Now it won't move at all.

I've explored some of the menus, but none seem to have another way to do it.

Asked by delia 1 day ago

Last reply by sfhowes 4 hours ago

Cannot send emails

Outlook no longer supports POP3 so I have installed Thunderbird, with help from my provider, Zen. A can receive messages but cannot send them. Zen cannot help and say it'… (read more)

Outlook no longer supports POP3 so I have installed Thunderbird, with help from my provider, Zen. A can receive messages but cannot send them. Zen cannot help and say it's probably due to a default server name and I need your help. These are3 the messages I receive when trying to send an email:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mailhost.zen.co.uk failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.


Set up: Description: zen81982 Server Name: mailhost.zen.co.uk Port: 587 User Name: zen81982@zen.co.uk Authentication method: Normal password Connection Security: SSL/TLS

Asked by j.baker1 14 hours ago

Last reply by sfhowes 4 hours ago

A "success" page starts instead of my home page

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your brows… (read more)

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your browser settings have been restored to their defaults. If this didn’t fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

Asked by rbunger 6 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Discord web

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried… (read more)

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried checking the windows sound system, the browser permissions as well as clearing cache. I've gone over this with the discord staff and they said that the firefox team would be able to handle the situation better, as the problem does not persist between different browsers.

Asked by xame 5 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

'From' showing wrong contact name

We have a number of medical services (chiros, physios, optometrists etc) who all use the same platform to run their appointment booking tasks. For all of these, any email… (read more)

We have a number of medical services (chiros, physios, optometrists etc) who all use the same platform to run their appointment booking tasks. For all of these, any email coming from them comes from the same email address, that of the platform viz: <notifications@janeapp.com>

I have previously added this to my contacts, using the contact name Damini Physio.

Today I received an email where the From: header in the actual email source is Okanagan Vision Therapy <notifications@janeapp.com>

But it displays in Thunderbird as being From Damini Physio. I have noticed this happening with all the other clinics that use the same platform - they all show in my Thunderbird as being from Damini despite having the correct identification encoded in the email From header.

Is there some way I can fix this so that Thunderbird shows the correct source of the email? ie that it gives preference to the name encoded in the email rather than looking up the contact name for that email address?

Thanks

Noel

Asked by noel29 7 hours ago

Last reply by sfhowes 5 hours ago

Error when trying to send Comcast email

Get the following error when trying to send email through Mozilla from my Comcast account. Have deleted account from Mozilla and set up again to no avail. Running latest … (read more)

Get the following error when trying to send email through Mozilla from my Comcast account. Have deleted account from Mozilla and set up again to no avail. Running latest version of Mozilla

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-a2p-647141.sys.comcast.net resomta-a2p-647141.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available.

Asked by albdfjd 5 hours ago

  • Solved

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 5 days ago

Answered by Sean Thomas 6 hours ago

Installed Thunderbird 115.8.1 on newer computer and did not save Thunderbird profile to move to newer computer. Still need to move previously saved folders of email from older computer as those emails are not on Comcast server.

I have seen articles about migrating to new computers, but they want you to replace your thunderbird profile and don't account for adding folders not saved online. Please… (read more)

I have seen articles about migrating to new computers, but they want you to replace your thunderbird profile and don't account for adding folders not saved online. Please advise.

Asked by Susan Miller 2 days ago

Last reply by Susan Miller 6 hours ago

Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (read more)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Asked by jp.levy 10 hours ago

Last reply by cor-el 7 hours ago

unable to obtain 2fa when logging in to navy federal credit union account

When I click to send for the 2fa at the Navy Federal CU site, I get a blank screen. I clicked on resend and got a sign in error. I have cleared cookies and site data wit… (read more)

When I click to send for the 2fa at the Navy Federal CU site, I get a blank screen. I clicked on resend and got a sign in error. I have cleared cookies and site data with no joy. I am able to login using Edge.

Asked by airwilly 2 days ago

Last reply by airwilly 8 hours ago

Moving Thunderbird Data from old computer to new computer

Following instructions on how to move Thunderbird from old computer to new computer. I have copied from roaming Thunderbird folder to SanDisk but when it is 99% complete… (read more)

Following instructions on how to move Thunderbird from old computer to new computer. I have copied from roaming Thunderbird folder to SanDisk but when it is 99% complete I get message saying "Are you sure you want to copy this file without its properties?" It gives me the options of Yes, Skip or Cancel. What do I do?

Some background When I installed Thunderbird on my new computer I got all my emails but not any of my calendar data or my Local folders. I am most interested on how I can get the calendar data and local folders on my new computer. Thank you

Asked by SandyVC 8 hours ago

Next email unhighlighted after email delete

Long time (20 year) user of Thunderbird. I just upgraded to Thunderbird 115.7.0 (64-bit) on Windows 11 Enterprise. I'm using outlook with Exquilla authentication. Since … (read more)

Long time (20 year) user of Thunderbird. I just upgraded to Thunderbird 115.7.0 (64-bit) on Windows 11 Enterprise. I'm using outlook with Exquilla authentication. Since the upgrade, when I view an email in the list of emails pane and I delete it, Tbird goes to the next email and displays it. However, that email is not highlighted in the list of emails pane. That means I cannot delete it even though there is a delete button in the email contents pane. I need to select it(highlight it) and then I can delete. Not sure what is causing this. Looked at a bunch of settings and posts and didn't see anything.

BTW, this used to happen to be occasionally on older versions of TBird but a restart would always correct it. Now that doesn't work and it seems like it it "normal" behavior.

Any help would be appreciated.

Thanks,

Ed M.

Asked by emazurek 1 month ago

Last reply by emazurek 8 hours ago

Lost folders

I re-installed Thunderbird today but did not save the local folders before I did so. The local folders have all disappeared and I have searched high and low for them. I … (read more)

I re-installed Thunderbird today but did not save the local folders before I did so. The local folders have all disappeared and I have searched high and low for them. I have used all the old profiles, but that does not bring them back. I can get the old emails, but just not the folders. I did think that I found some, but those folders were empty. Does Thunderbird delete these folders when you re-install? This is really upsetting, as I needed the folders. I looked for deleted folders and restored them, but that did not help. Any suggestions would be gratefully received. Thank you.

Asked by inchviewhouse 1 day ago

Last reply by inchviewhouse 9 hours ago