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Gmail - Authentication failure when connecting to server

After reinstalling Thunderbird (102.7.1 (64-bit)) on Linux Mint I have a persistent authentication error with my gmail account, so I cannot send or receive my emails thro… (read more)

After reinstalling Thunderbird (102.7.1 (64-bit)) on Linux Mint I have a persistent authentication error with my gmail account, so I cannot send or receive my emails through Thunderbird.

- I am 100% sure of my password and that it has been entered correctly. - I have no antivirus (Linux does not need one). - Thunderbird is set to accept cookies. - OAuth2 is set as authentication method. - Connection security: SSL/TLS. - Servers: imap.gmail.com (port 993), smtp.gmail.com (port 465). - In my Google account settings Thunderbird has access to my account.

Many thanks for any help.

Asked by robert.d.hale 1 week ago

Last reply by robert.d.hale 3 days ago

Why do deleted messages go into the Trash folder under Local Folders instead of the Trash folder for the email account?

I have 2 computers and have Thunderbird on both. On one PC when I delete emails, they go into the Trash folder for that email account, but on the other PC, when I delete … (read more)

I have 2 computers and have Thunderbird on both. On one PC when I delete emails, they go into the Trash folder for that email account, but on the other PC, when I delete an email it goes into the Trash Folder under Local Folders. I must admit that I don't know the purpose of Local Folders, but that's beside the point. I just want deleted emails to go into the Trash folder for the email account in question. These are all POP email accounts.

Asked by TampaTom 18 hours ago

Last reply by TampaTom 6 hours ago

il structure in T/Bird

While I know emails can't disappear altogether in T/Bird - although they seem to - I can't understand what happens to them and how they are actually stored. For instance … (read more)

While I know emails can't disappear altogether in T/Bird - although they seem to - I can't understand what happens to them and how they are actually stored. For instance when I can't find an email in any of my in-box, trash, all mail, or important folders, I can do a search, find the email which the search tells me is in one of these folders and provides the date and time and where it is - but it isn't there! Can you advise me just how the email storage system works? Thanks

Asked by Pooh Bear 2 days ago

Last reply by Pooh Bear 8 hours ago

History

I've been using Firefox for many years. I Like it. I have used the History and History's Search function quite a few times. I normally always had Firefox find an update b… (read more)

I've been using Firefox for many years. I Like it. I have used the History and History's Search function quite a few times. I normally always had Firefox find an update but ask me to install. I did those. I now have v110.0.1 installed. I did that last week after I stupidly screwed something up to do with permissions on folders. Everything seems okay now, all are fixed (all my other programs work fine now) except that in Firefox History (Ctrl+Shift+H) I can only ever see "Today" under the "History" category. I can browse, bookmark, etc. just fine. I suppose there is some setting somewhere that I've messed up but I cannot find it. Can you help me such that it shows "Last x Days", months older, etc. ? BTW I also tried mozillaistoryview.exe and it also only shows "today". Nothing in my system has changed for about a week but I browse every day. Thanks.

BTW I'm on Win10_Pro/64 whichever build/update is current.

Asked by darylspitfire1 1 week ago

Last reply by darylspitfire1 6 days ago

Cannot connect with gmail account

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something… (read more)

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something wrong, but not clear to me…

First, I did gmail steps:

1) log into gmail using gmail.com email address and gmail password 2) click on Setting “gear” in upper right 3) click on “see all settings” 4) click on “forwarding and pop/imap” tab 5) verify that “enable imap” is checked. Says “status: imap is enabled”

Then, I did thunderbird steps:

6) clear error log. click File / New / Existing Mail Account 7) enter 3 items: my name, full gmail.com email address, and gmail password 8) check “remember password” 9) click “continue” 10) TB says “configuration found in mozilla isp database” 11) IMAP option already checked 12) click blue “done” button

Then, there were some google popups:

13) in google popup, gmail address already entered, clicked “next” 14) next popup, enter same gmail password from step 1, click “sign in” 15) receive phone call for google 2-step verification and enter code 16) next popup says “mozilla thunderbird email wants to access …” 17) popup has 3 items: email, contacts, and calendar. click “allow”

Finally, back at thunderbird, it says in a yellow box: “Unable to log in at server. Probably wrong configuration, username, or password”. So fails to work.

I accessed settings / privacy / passwords / saved passwords. The list is empty. "Use a primary password" is not checked.

In case helpful, here are the messages in the error console resulting from one attempt (steps 1 to 17), with my gmail address blanked out:

XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 238ms] XHRPOSThttps://my_gmail_name@gmail.com:hhYY6789AA@gmail.com/autodiscover/autodiscover.xml [HTTP/2 404 Not Found 245ms] XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 208ms] XHRGEThttps://autoconfig.thunderbird.net/v1.1/l.google.com [HTTP/3 404 Not Found 91ms]

NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:200 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 Some cookies are misusing the recommended “SameSite“ attribute 10 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Not showing popup notification password with the message Save login for google.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry 3 crypto-SDR.js:90

Any suggestions appreciated. If other diagnostic information I might send, let me know. Thanks

Asked by dgoldman1 1 week ago

Last reply by dgoldman1 5 days ago

How do I change my attachment opening settings in Gmail on Firefox?

How do I change my attachment opening settings in Gmail on Firefox? I could not do it yesterday, but not today. Also, other issues from early upgrades. quite aggravati… (read more)

How do I change my attachment opening settings in Gmail on Firefox? I could not do it yesterday, but not today. Also, other issues from early upgrades. quite aggravating!

Asked by mbyrd45 3 days ago

Last reply by mbyrd45 1 day ago

Error Sound When Typing

This may be me nudging the mouse with the side of my arm causing loss of focus up to the menu, but when I type in the URL bar or elsewhere, I'm getting a warning tone as … (read more)

This may be me nudging the mouse with the side of my arm causing loss of focus up to the menu, but when I type in the URL bar or elsewhere, I'm getting a warning tone as though characters aren't being recognised. It only seems to happen in the browser, not other applications. Also in Facebook, the cursor disappears sometimes when I click in the comment panel, but characters still appear as I type. I have to close the comment editor and reopen to make the cursor appear.

Asked by eugbug1 1 week ago

Last reply by eugbug1 4 days ago

I can not log in to Yahoo Japan by Firefox browser but I can by Google browser

Firefox Browser 111.0 (64 bit) updated version Windows 10 updated Drivers/Software all updated Hi, I can not log in to Yahoo Japan by Firefox browser but I can by Google… (read more)

Firefox Browser 111.0 (64 bit) updated version Windows 10 updated Drivers/Software all updated

Hi, I can not log in to Yahoo Japan by Firefox browser but I can by Google browser. When I wanted to log in to Yahoo Japan account using Firefox Browser after few failed attempts it prevented as unauthorized access. Later I also contacted Yahoo support and was told to wait and try. I waited a day and today again faced the same problems. As I had no options left I used Google Browser and without any problem I succeeded. Please share your thoughts regarding this matter. ( I prefer Firefox browser ) Thank you

Asked by Ari94 3 days ago

Last reply by Ari94 2 days ago

Cursor in Search Box in the middle of the screen when Firefox loads

OK I have been quiet about this issue for over a year. How difficult to put the cursor in the Search Box in the middle of the screen when Firefox loads? FWW the search bo… (read more)

OK I have been quiet about this issue for over a year. How difficult to put the cursor in the Search Box in the middle of the screen when Firefox loads? FWW the search boxes at the top of the page are close to worthless. One requires I know the URL address how often do you know the URL ? The other one is completely useless IMHO. And if it was useful what is the point of the Search Box in the middle of the screen? Something for me to Click In To. Let's think about User Experience where the application has well designed UI.

Asked by dwightrph 5 days ago

Last reply by dwightrph 3 days ago

about:config handoff DOES NOT WORK

All new tabs give me a cursor in the ADDRESS BAR. This is unacceptable. There is a nice search window in the middle of the page, but the cursor never goes there. It appea… (read more)

All new tabs give me a cursor in the ADDRESS BAR. This is unacceptable. There is a nice search window in the middle of the page, but the cursor never goes there. It appears in the ADDRESS BAR. I did the about:config handoff crap and it was crap. Is there a FIX? If so, what is it? If not, I'm using edge.

Asked by DonaldWestMagazine 5 days ago

Last reply by DonaldWestMagazine 4 days ago

Yesterday I ran into a problem with deceptively similar software titled "Wave" which seemed to also interfere with Firefox.

10.4.22 Yesterday I had an encounter with a browser product called the wave which uses a logo deceptively similar to the swirling fox logo used for Firefox. However, it w… (read more)

10.4.22 Yesterday I had an encounter with a browser product called the wave which uses a logo deceptively similar to the swirling fox logo used for Firefox. However, it was green and upon closer inspection it was not a fox in the swirl. Perhaps coincidentally, and perhaps not, I was simultaneously unable to open Firefox, when I tried, I opened a Firefox browser template with no content, it could not be used and it could not be exited even using task manager and had to be closed by restarting my machine. Wave was not listed among my apps and hence could not be uninstalled so I simply deleted the files only to later learn, when Firefox continued to misbehave, that some wave files survived deletion. Upon deleting those I was able to use Firefox. These problems prompted me to find out where Firefox was installed and if the files were extant. This led to a discovery that Firefox was installed in 3 different locations, to-wit: (1) C:\Program Files\Mozilla Firefox; (2) C: Users\Jeff\AppData\Local\Mozilla Firefox; (3) C:\windows\ProgramFiles\Mozilla Firefox. #1 ultimately was and is the one I was able to use. It was created 11.2.13 shortly after I bought the machine. #3 was created 10.3.22, modified 9.30.22 and accessed 10.3.22 and #2 was created, modified and accessed 10.3.22 and may have been the one I intentionally installed when I could not use Firefox. Perhaps installation #3 was your doing or perhaps Wave’s doing.

In the past you have expressed an interest in knowing about persons or entities who use your intellectual property (e.g. a registered trademark) without your knowledge. I cannot add images because I intentionally removed all of the wave software I could find. I opened "troubleshooting" through the help utility and selected "share data" but am not certain you will get it. Please advise if you need anything further from me. After the above I was and am now able to use Firefox.

Asked by jefferson.briggs 5 months ago

Last reply by jefferson.briggs 6 days ago

Play buttons don't work

Hello, Lately play buttons haven't been working, it may have started with the latest update. It works on YouTube videos but I can't start a trailer on IMDB or play a son… (read more)

Hello,

Lately play buttons haven't been working, it may have started with the latest update. It works on YouTube videos but I can't start a trailer on IMDB or play a song on Bandcamp, and lots of other sites aren't working. Firefox 111.0 64-bit and Windows 8.1

Asked by amb12 1 day ago

Last reply by amb12 10 hours ago

I lost all my address books, tried importing them from a backup, didn't work. Using Tbird 102.8 and Win 10 laptop....

I lost all my address books; I tried importing them from several different backups made with Import-Export tools NG with no luck. How do I recover my address book? Usi… (read more)

I lost all my address books; I tried importing them from several different backups made with Import-Export tools NG with no luck. How do I recover my address book? Using Tbird 102.8.0 in a Win 10 laptop....how do I recover my address books?

Asked by brain44@comcast.net 6 days ago

Last reply by brain44@comcast.net 6 days ago

Bookmarks

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed f… (read more)

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed focused around the last used one. Now, when I open bookmarks again, it has reverted back to the top and have to scroll all the way down again to the one I want. This happened since the latest update. I have not been able to find any solution in settings. Can anyone point me to a solution?

Best regards,

Asked by robit 4 weeks ago

Last reply by robit 4 days ago

Spellcheck

I have lost Spellcheck on Thunderbird email. The Spellcheck itself doesn't work, and the red lines under misspelled words does not appear any more.

Asked by tmendiuk 1 week ago

Last reply by tmendiuk 6 days ago

Lost all subfolders when updating to 112.0b1

I lost all of my subfolders when updating to TB version 112.0b1 today. I have read a ton of articles and none seemed offer a solution (or least not a solution that worke… (read more)

I lost all of my subfolders when updating to TB version 112.0b1 today. I have read a ton of articles and none seemed offer a solution (or least not a solution that worked or I could understand). It appears these missing folders are in the following folder: (C) > Users > AppData > Roaming > Thunderbird > Profiles > 3lqu3vu8.default > Mail > mail.comcast.net > Sent.sbd > Storage Folders.sbd > Inbox Storage.sbd The names and size of the subfolders seem to be a perfect match for what is missing. How can get this folders (or the information in these folders) back into the Inbox? Any help will be greatly appreciated.

Asked by mncandleman 1 day ago

Last reply by mncandleman 18 hours ago

Empty emails because of style="display: none;"

Hello. For a few years that I use ThunderBird as a mail client for accounts. From time to time that I receive emails that appears completely blank. In that cases, I wi… (read more)

Hello.

For a few years that I use ThunderBird as a mail client for accounts.

From time to time that I receive emails that appears completely blank.

In that cases, I will always find a tag like this one: <mailscannerform24590 style="display: none;" form="" method="post" action="-" id="WebForm1" name="WebForm1"> And I have to remove the "display: none;" from the email source to be able to see the email contents.

I know that this is probably the correct behavior for the mentioned style sheet, but is there a way to prevent this situation?

Cheers.

Asked by CidiRome 15 hours ago

Last reply by CidiRome 14 hours ago

signing out

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022, co… (read more)

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022, computer and for weeks this doesn't happen, but then each week I have to go through security to get into my account.

Asked by jcgc001 3 days ago

Last reply by jcgc001 2 days ago

Firefox menu only works if mouse button is held

fc37.x86_64 ff 110 64 bit Bookmarks, I click on a folder, up pops a submenu. As soon as I move the mouse to select an item in the submenu - poof - submenu gone. If I … (read more)

fc37.x86_64 ff 110 64 bit

Bookmarks, I click on a folder, up pops a submenu. As soon as I move the mouse to select an item in the submenu - poof - submenu gone. If I hold the mouse button down and drag to the submenu item (and subsub...menu.item) then let got - it works. I should be able to "click" on an bookmark, then "click" on a menu item, then "click" on ... without having to "hold" the mouse button. - I'm guessing "onmouseOver" and not "onmouseClick" somewhere.

Asked by cal.lidderdale 5 days ago

Last reply by cal.lidderdale 1 day ago