I got a new phone (new model as the old one - a replacement) and set up Firefox Sync on it. However, I haven't been able to get my Sync account to fully recognize this ne… (read more)
I got a new phone (new model as the old one - a replacement) and set up Firefox Sync on it. However, I haven't been able to get my Sync account to fully recognize this new phone.
When I go to Settings > My account and select "sync now", nothing ever happens. It always says "last synced: never". Bookmarks aren't synced. I can't change what syncs with the new phone, as they're greyed out (perhaps since it doesn't think the new phone ever synced?). When I try to go to the Synced tabs menu (next to the open tabs and private tabs), it just says "please enable tab syncing". Pressing the "Sync" button will make it say "Syncing..." but nothing changes.
I can change the name of the new phone in my account, and this is recognized by other devices synced to my account.
I had taken off my old phone from the sync account. I thought something was weird with my account. I tried adding the old phone back on and... it works fine. Bookmarks sync, tabs can be sent.
I've already tried:
Clearing Firefox app cache on new phone = didn't work.
Uninstalling Firefox and reinstalling it on the new phone. Signing into Sync again. = didn't work.
Signing out of all devices on my Sync account, then signing in to my main computer and then new phone = didn't work.
What is wrong with this new phone?