Showing questions tagged: Show all questions
  • Archived

I lost 6 years of bookmarks!!

I have owned my Mac Book Pro since 2014 and I inadvertently re-installed Firefox without knowing a new profile would be created. I am not able to load my old profile into… (read more)

I have owned my Mac Book Pro since 2014 and I inadvertently re-installed Firefox without knowing a new profile would be created. I am not able to load my old profile into the new one. I can see the "old Firefox data" folder and have tried everything Firefox has to fix this but nothing is working. I have lost 6 years of bookmarks!

Anything other tricks to fix this? Thanks!

Asked by mommos2013 1 year ago

Last reply by OBW47 1 year ago

Firefox 98.0.2/MacOS loads some pages but then blanks them

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia). Repeat-by: 1. Start here: https://www.cnn.com/ That page should load cleanly. 2. Now clic… (read more)

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia).

Repeat-by:

1. Start here:

       https://www.cnn.com/

That page should load cleanly.

2. Now click on "Live Updates", which is the top entry in the middle column of that page, and as of 3 April 2022 11:20 AM EDT takes you to:

       https://www.cnn.com/europe/live-news/ukraine-russia-putin-news-04-3-22/index.html

On MacOS, that page loads and is momentarily visible; then the page/tab it's loaded in goes blank. On Linux, that page loads as expected and remains visible.

Notes:

The problem did not happen with Firefox 88.0.1/MacOS.

The problem does not happen with Firefox 98.0.2/Linux, i.e., it appears to be specific to MacOS.

The problem remains whether extensions are enable or disabled (one a time or all at once).

The problem remains after the cache has been flushed and pages have been reloaded.

The problem remains after Firefox has been (completely) shut down and (cleanly) restarted.

The problem does not happen with Chrome/Chromium on either MacOS or Linux.

The problem also happens on *some* other pages on CNN's site (but not all) and on *some* (but not all) pages of other sites but there doesn't seem to be a pattern that explains which URLs exhibit it and which don't. This suggests that it's not privacy settings or extensions or anything like that, because there's no reason for those to vary from page to page within any one site.

If I'm VERY fast on hitting the "X" that stops a page loading/rendering while in progress, and I get the timing just right, I can catch it before the page/tab goes blank. So it appears that Firefox is in fact fetching all the content and can render it, but then for some reason is blanking the page/tab once that's done.

The attached screenshot shows what the problematic page (from step 2 above) looks like on Linux. On MacOS it's blank, so I didn't include a screenshot of that.

Asked by mramine2016 1 month ago

Last reply by -elison- 2 weeks ago

  • Archived

timeout error in Thunderbird when moving an email from one gmail folder to another gmail folder

Hello! I am migrating emails from one gmail account to another gmail account. I do this by dragging the emails on Thunderbird from one folder to another one. For a few e… (read more)

Hello!

I am migrating emails from one gmail account to another gmail account. I do this by dragging the emails on Thunderbird from one folder to another one. For a few emails only (the ones with large attachments) I get the error "Connection to server imap.gmail.com" has timed out. I am looking for a fix and how to temporarily increase the timeout threshold.

The issue happens: - always for messages with attachments >11Mb. - sometimes for messages with attachments >8Mb. - unrelated to the internet speed (either >100Mb/s or a few Mb/s) - the error pop up usually after 40s to 1min - first showing in the bottom bar "xxx@gmail.com: Connected to imap.gmail.com", followed by "xxx@gmail.com: Sending login information..." and the I finally get the popup of error "Connection to server imap.gmail.com" has timed out."

The two things I already tried, based on past posts, are: - mailnewstcp.timout increased to 1000. It doesn't seem to change anything for my issue. - mail.server.server1.timeout changed from 29 to 100. It doesn't take into account the change and revert back to 29. I didn't try anything on gmail side.

Did anyone got this issue and found a fix? Thanks in advance

Asked by manu 1 year ago

Last reply by Desktop on localhost 1 year ago

How to get rid of Searchitnow hack?

How do i get rid of the searchitnow scam fake hack on Firefox? All the many links online to info on how to fix it is the same and none of it works. So it must all be par… (read more)

How do i get rid of the searchitnow scam fake hack on Firefox?

All the many links online to info on how to fix it is the same and none of it works. So it must all be part of the scam. Fucking horseshit. Can I say that?

Can someone tell me how to get rid of it in an actual human non fake way?

Asked by jeff179 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

disabling pinterest "save" button

For no reason that I can see, a pinterest "save" button has started to appear in the upper left hand corner of images in my Firefox browser. I have not loaded an extensio… (read more)

For no reason that I can see, a pinterest "save" button has started to appear in the upper left hand corner of images in my Firefox browser. I have not loaded an extension or add-on, and I can find nothing to "disable" under Tools.

Any suggestions?

Gregory

Asked by langrishe 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

computer won't turn on since upgrading Firefox

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in sa… (read more)

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in safe mode. but can't connect to internet or mail. Please help! Thank You, Scott Mandel MD

Asked by drscottmandel 1 year ago

Last reply by Roland Tanglao 1 year ago

Yahoo redirect Virus on Mac

I get redirected to yahoo so I thought I could just check the add-ons to look for malware. No add-on showed up in Firefox. I guess I have to find the file somewhere in my… (read more)

I get redirected to yahoo so I thought I could just check the add-ons to look for malware. No add-on showed up in Firefox. I guess I have to find the file somewhere in my Finder but I found nothing in LaunchDaemons, Application Help or any other folders where it might be located. Some people on the internet said that you should look in prefs in Firefox but there is not anything suspicious. How can I delete the redirect virus?

Asked by Bruno-w21 3 months ago

Last reply by James 3 months ago

WebGL 2.0

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my gam… (read more)

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my game is requiring WebGL 2.0. HELP PLEASE Thank you. Garry Weaver ... ...


edited email and phone# from public and search/spam bots view on this community forum. Also moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by gweaver8409 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Recover deleted Cookies and Site Data

Hi, I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible … (read more)

Hi,

I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible to restore that somehow? (also, I'm on a mac) Thanks

Asked by annahansen9009 1 week ago

Last reply by FredMcD 1 week ago

  • Archived

Random Graphical/Image Corruption

I am getting what seems to be random image or graphical corruption on some images. I first noticed this with a few favicons. Sometimes they would show corrupted, other ti… (read more)

I am getting what seems to be random image or graphical corruption on some images. I first noticed this with a few favicons. Sometimes they would show corrupted, other times they would load properly. I also have now seen it on a webpage as shown in the attached image (percentage counter). The corruption seems to be of the same type, square with patterned lines of color. It seems to be some sort of rendering issue. The same page renders without corruption inside other browsers, so it is Firefox-specific. Any help much appreciated!

Asked by Ce 1 year ago

Last reply by jonzn4SUSE 1 year ago

Amazon Prime videos

Trying to play video included in Amazon Prime subscription. I received a warning from Amazon about 2 weeks ago that After Dec 6 I would need the latest Firefox update. I … (read more)

Trying to play video included in Amazon Prime subscription. I received a warning from Amazon about 2 weeks ago that After Dec 6 I would need the latest Firefox update. I updated. Now as shortly after video starts to lord, I get a message in a box that says I need to upgrade Firefox to play this video. I have checked the "about Firefox" tab and it says I am up to date. I am running 91.4.0esr and checkbox says I am up to date. ????

Asked by jlabbott02 5 months ago

Last reply by James 5 months ago

Privacy Settings

I was told to open Firefox Account Settings, and then "Privacy Settings" and then to dropdown "Custom Experience". I use a MAC, and I cannot find there things, is that t… (read more)

I was told to open Firefox Account Settings, and then "Privacy Settings" and then to dropdown "Custom Experience". I use a MAC, and I cannot find there things, is that the reason?

Doug [email address]

Asked by Douglas M Pomeroy 4 months ago

Last reply by James 4 months ago

Background color from black to white

Simple. I want to change the background color from black to white. I hate the black background. It will make me leave firefox and use a different browser. Don't unders… (read more)

Simple. I want to change the background color from black to white. I hate the black background.

It will make me leave firefox and use a different browser.  Don't understand why this is not easily found in preferences.

I moved permanently from New York to Hawaii but cannot get the clock in my MACmini to show the correct time in Hawaii. Nobody knows how to do this?

Setting the clock! I moved permanently from New York to Hawaii. I have been unable to find a way to reset the clock in my MACmini to show correct time in Hawaii. It still… (read more)

Setting the clock! I moved permanently from New York to Hawaii. I have been unable to find a way to reset the clock in my MACmini to show correct time in Hawaii. It still thinks I live in New York!

Doug Pomeroy [removed email from public]

Asked by Douglas M Pomeroy 2 months ago

Last reply by James 2 months ago

"Reading list"

Hello. In Firefox on iOS I can add url to "reading list", then tap on bookmarks / reading list and back to the article at another time. But only on my mobile. I'm using … (read more)

Hello.

In Firefox on iOS I can add url to "reading list", then tap on bookmarks / reading list and back to the article at another time. But only on my mobile.

I'm using the sync option between iOS od mac OS app and... Could anybody tell me, where I can find the "reading list" on the Mac OS desktop Firefox app?

Asked by Jakub 3 months ago

Last reply by Chris Ilias 1 month ago

Outlook 365 won't allow document uploads and won't type properly

Up until about a week ago, I could use Office 365 (and namely Outlook 365) without any issue. Then a few weeks ago, typing on firefox (MacOS) misses keys, space's don't w… (read more)

Up until about a week ago, I could use Office 365 (and namely Outlook 365) without any issue. Then a few weeks ago, typing on firefox (MacOS) misses keys, space's don't work, and there will be a random new emails that will open. There is nothing under the keys, nor is there anything under the control or space buttons hindering use.

When I drag/drop or try to upload a file, it won't attach to the email. When force closing, the attachment issue might (keywork might) remedy itself for a minute, but then returns.

The above issues only exist on Outlook 365 on Firefox. I do not have any of the issues when on Chrome or Safari, not any of the apps on my macbook.

Feels Firefox specific due to no issues elsewhere (including while typing this!).

Thanks for any help!



/edit moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section since you mentioned macOS.

Asked by Hadeis 1 week ago

Last reply by jonzn4SUSE 1 week ago

  • Archived

I can not accept gmails through thunderbird

To Whom It May Concern: I used Thunderbird for over 10 years. And I was excited installing ver78 and wanted to enjoy the new version. However, I found that my thunderbird… (read more)

To Whom It May Concern:

I used Thunderbird for over 10 years. And I was excited installing ver78 and wanted to enjoy the new version.

However, I found that my thunderbird 78 can not accept gmails after the update, even there are emails came, the emails did not come to the inbox. I am using another email of yahoo!mail through Thunderbird. It woks as usual.

I tried so lot to resolve this problem, but I could not. At last, I want to get some help from you!

By the way, My PC is Mac.

Thank you for your help!

Yours, Xinhua Mao

Asked by maoxinhua76 1 year ago

Last reply by christ1 1 year ago