Showing questions tagged: Show all questions

Firefox 98.0.2/MacOS loads some pages but then blanks them

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia). Repeat-by: 1. Start here: https://www.cnn.com/ That page should load cleanly. 2. Now clic… (read more)

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia).

Repeat-by:

1. Start here:

       https://www.cnn.com/

That page should load cleanly.

2. Now click on "Live Updates", which is the top entry in the middle column of that page, and as of 3 April 2022 11:20 AM EDT takes you to:

       https://www.cnn.com/europe/live-news/ukraine-russia-putin-news-04-3-22/index.html

On MacOS, that page loads and is momentarily visible; then the page/tab it's loaded in goes blank. On Linux, that page loads as expected and remains visible.

Notes:

The problem did not happen with Firefox 88.0.1/MacOS.

The problem does not happen with Firefox 98.0.2/Linux, i.e., it appears to be specific to MacOS.

The problem remains whether extensions are enable or disabled (one a time or all at once).

The problem remains after the cache has been flushed and pages have been reloaded.

The problem remains after Firefox has been (completely) shut down and (cleanly) restarted.

The problem does not happen with Chrome/Chromium on either MacOS or Linux.

The problem also happens on *some* other pages on CNN's site (but not all) and on *some* (but not all) pages of other sites but there doesn't seem to be a pattern that explains which URLs exhibit it and which don't. This suggests that it's not privacy settings or extensions or anything like that, because there's no reason for those to vary from page to page within any one site.

If I'm VERY fast on hitting the "X" that stops a page loading/rendering while in progress, and I get the timing just right, I can catch it before the page/tab goes blank. So it appears that Firefox is in fact fetching all the content and can render it, but then for some reason is blanking the page/tab once that's done.

The attached screenshot shows what the problematic page (from step 2 above) looks like on Linux. On MacOS it's blank, so I didn't include a screenshot of that.

Asked by mramine2016 5 months ago

Last reply by -elison- 5 months ago

  • Archived

timeout error in Thunderbird when moving an email from one gmail folder to another gmail folder

Hello! I am migrating emails from one gmail account to another gmail account. I do this by dragging the emails on Thunderbird from one folder to another one. For a few e… (read more)

Hello!

I am migrating emails from one gmail account to another gmail account. I do this by dragging the emails on Thunderbird from one folder to another one. For a few emails only (the ones with large attachments) I get the error "Connection to server imap.gmail.com" has timed out. I am looking for a fix and how to temporarily increase the timeout threshold.

The issue happens: - always for messages with attachments >11Mb. - sometimes for messages with attachments >8Mb. - unrelated to the internet speed (either >100Mb/s or a few Mb/s) - the error pop up usually after 40s to 1min - first showing in the bottom bar "xxx@gmail.com: Connected to imap.gmail.com", followed by "xxx@gmail.com: Sending login information..." and the I finally get the popup of error "Connection to server imap.gmail.com" has timed out."

The two things I already tried, based on past posts, are: - mailnewstcp.timout increased to 1000. It doesn't seem to change anything for my issue. - mail.server.server1.timeout changed from 29 to 100. It doesn't take into account the change and revert back to 29. I didn't try anything on gmail side.

Did anyone got this issue and found a fix? Thanks in advance

Asked by manu 2 years ago

Last reply by Desktop on localhost 1 year ago

  • Archived

How to get rid of Searchitnow hack?

How do i get rid of the searchitnow scam fake hack on Firefox? All the many links online to info on how to fix it is the same and none of it works. So it must all be par… (read more)

How do i get rid of the searchitnow scam fake hack on Firefox?

All the many links online to info on how to fix it is the same and none of it works. So it must all be part of the scam. Fucking horseshit. Can I say that?

Can someone tell me how to get rid of it in an actual human non fake way?

Asked by jeff179 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

Firefox doesn't show standard MacOS Window options

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to… (read more)

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to the Right - Move to <monitor name> ... ...etc

In Firefox (I'm using developer version, 103b), we only get the first 2 options (minimize and zoom). I have set shortcuts to easy move my windows around my monitors, but they don't work in Firefox, because those shortcuts relies on the presence of the menu option "Move to <monitor>".

Is it by design, or is there a way to get this option in the Window menu? I'm attaching the menu clip from Chrome and Firefox to illustrate the issue.

Asked by Fera 2 months ago

Last reply by Sufian Babri 2 months ago

  • Archived

Yahoo redirect Virus on Mac

I get redirected to yahoo so I thought I could just check the add-ons to look for malware. No add-on showed up in Firefox. I guess I have to find the file somewhere in my… (read more)

I get redirected to yahoo so I thought I could just check the add-ons to look for malware. No add-on showed up in Firefox. I guess I have to find the file somewhere in my Finder but I found nothing in LaunchDaemons, Application Help or any other folders where it might be located. Some people on the internet said that you should look in prefs in Firefox but there is not anything suspicious. How can I delete the redirect virus?

Asked by Bruno-w21 8 months ago

Last reply by James 8 months ago

  • Archived

WebGL 2.0

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my gam… (read more)

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my game is requiring WebGL 2.0. HELP PLEASE Thank you. Garry Weaver ... ...


edited email and phone# from public and search/spam bots view on this community forum. Also moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by gweaver8409 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

Recover deleted Cookies and Site Data

Hi, I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible … (read more)

Hi,

I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible to restore that somehow? (also, I'm on a mac) Thanks

Asked by annahansen9009 4 months ago

Last reply by FredMcD 4 months ago

Add-ons / Plugins / Extentions on Mac OS

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all… (read more)

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Asked by Donovan 4 months ago

Last reply by Terry 4 months ago

Security alerts

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an… (read more)

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

Asked by jimbarbelder 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox Tabs

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will … (read more)

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

Asked by pattibca 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Not working properly

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am … (read more)

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am now having printing issues directly from Firefox only. It isn't printing mailing labels correctly, logos are huge and you can only see a portion of them. This all started with the newest update of Firefox. Everything was working fine before. I have tried printing the same label through Safari and Chrome and it works fine so not a printer issue. I am on a Mac Mini MacOS Catalina 10.15.7. I have tried deleting the app and reinstalling, clearing cache and history, restarting my computer, working offline but nothing helps.



/edit: moved from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by pattibca 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Random Graphical/Image Corruption

I am getting what seems to be random image or graphical corruption on some images. I first noticed this with a few favicons. Sometimes they would show corrupted, other ti… (read more)

I am getting what seems to be random image or graphical corruption on some images. I first noticed this with a few favicons. Sometimes they would show corrupted, other times they would load properly. I also have now seen it on a webpage as shown in the attached image (percentage counter). The corruption seems to be of the same type, square with patterned lines of color. It seems to be some sort of rendering issue. The same page renders without corruption inside other browsers, so it is Firefox-specific. Any help much appreciated!

Asked by Ce 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Amazon Prime videos

Trying to play video included in Amazon Prime subscription. I received a warning from Amazon about 2 weeks ago that After Dec 6 I would need the latest Firefox update. I … (read more)

Trying to play video included in Amazon Prime subscription. I received a warning from Amazon about 2 weeks ago that After Dec 6 I would need the latest Firefox update. I updated. Now as shortly after video starts to lord, I get a message in a box that says I need to upgrade Firefox to play this video. I have checked the "about Firefox" tab and it says I am up to date. I am running 91.4.0esr and checkbox says I am up to date. ????

Asked by jlabbott02 9 months ago

Last reply by James 9 months ago

  • Archived

Privacy Settings

I was told to open Firefox Account Settings, and then "Privacy Settings" and then to dropdown "Custom Experience". I use a MAC, and I cannot find there things, is that t… (read more)

I was told to open Firefox Account Settings, and then "Privacy Settings" and then to dropdown "Custom Experience". I use a MAC, and I cannot find there things, is that the reason?

Doug [email address]

Asked by Douglas M Pomeroy 8 months ago

Last reply by James 8 months ago

  • Archived

Background color from black to white

Simple. I want to change the background color from black to white. I hate the black background. It will make me leave firefox and use a different browser. Don't unders… (read more)

Simple. I want to change the background color from black to white. I hate the black background.

It will make me leave firefox and use a different browser.  Don't understand why this is not easily found in preferences.
  • Archived

I moved permanently from New York to Hawaii but cannot get the clock in my MACmini to show the correct time in Hawaii. Nobody knows how to do this?

Setting the clock! I moved permanently from New York to Hawaii. I have been unable to find a way to reset the clock in my MACmini to show correct time in Hawaii. It still… (read more)

Setting the clock! I moved permanently from New York to Hawaii. I have been unable to find a way to reset the clock in my MACmini to show correct time in Hawaii. It still thinks I live in New York!

Doug Pomeroy [removed email from public]

Asked by Douglas M Pomeroy 7 months ago

Last reply by James 7 months ago