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All my bookmarks have disappeared

Hi! Hoping someone can help. I opened Firefox and all of my bookmarks have vanished. The folders that used to contain them are still there and have my custom names, but … (read more)

Hi! Hoping someone can help.

I opened Firefox and all of my bookmarks have vanished. The folders that used to contain them are still there and have my custom names, but the folders are all empty.

I'm tried to restore the bookmarks from the backup within Firefox and it does not work.

I really need these for work and need help restoring them as soon as possible.

Can anyone help?

Asked by poormojo1 32 minutes ago

Readers View issues

With some websites, when I click on the Reader View, instead of seeing the text from the webpage it shows me what is clearly a privacy disclaimer. (See attached screens… (read more)

With some websites, when I click on the Reader View, instead of seeing the text from the webpage it shows me what is clearly a privacy disclaimer. (See attached screenshot.) Why is this happening, and what can I do to fix it?

Asked by randomtitle 5 days ago

Last reply by randomtitle 1 hour ago

Firefox 83

Okay I just uploaded the new version of firefox I think 83, and every time I restart my computer or anything like that I have to re-log back into EVERYTHING. All my googl… (read more)

Okay I just uploaded the new version of firefox I think 83, and every time I restart my computer or anything like that I have to re-log back into EVERYTHING. All my google accounts everything that require a password. It has for the most part my passwords saved but it i a huge hassle especially since I work from home it eats up a lot of time.

It doesn't save my tabs I had left open either. I can get them back when I go to sync tabs but I have to do it one at a time. It literally takes me back to the "Important News: Changes to your Firefox" page every time and its been days and its super frustrating. If I have to do this every time I will have to switch over to chrome which would be a bummer. I have tried fixing it in my preferences section of firefox and made sure everything is lining up there so it should be saving my info but no matter what I do it just takes me back to that page along with my ad blocker and honey page as if it was my first time signing in

Please help I can't do this every time I log in

Asked by Raquel 4 hours ago

Last reply by Raquel 1 hour ago

My godaddy domain name, when entered, doesn't open properly

I'm only having this problem with the Firefox browser on my laptop. When I try to visit my domain name (www.blanketsin.com), the browser only opens the server domain as … (read more)

I'm only having this problem with the Firefox browser on my laptop. When I try to visit my domain name (www.blanketsin.com), the browser only opens the server domain as www.livejournal.com when it should be opening my personal blog at slavezombie.livejournal.com. Is there a fix for this?

Asked by Bierde 3 hours ago

  • Solved

FireFox becomes slow; restarting Firefox fixes problem. Why?

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately. Example, I was just … (read more)

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately.

Example, I was just loading the same page repeatedly because of some work I am doing. After about 15 minutes of slow response times, I restarted FireFox and immediately, the page loaded very quickly as usual.

You can see the page where this was occurring at this url: https://legacy-systems.biz/demo/demo.html

Any information etc. would be appreciated immensely.

Asked by Carla Rogers 4 months ago

Answered by cor-el 3 months ago

LOST my Firefox 63.0 !

I've been using Firefox 63.0 for quite some time and had dozens of websites open. I referred to these websites frequently. After checking some emails this morning, I dec… (read more)

I've been using Firefox 63.0 for quite some time and had dozens of websites open. I referred to these websites frequently. After checking some emails this morning, I decided to RESTART my laptop. It turned out this was a HUGE mistake!! When I went to "Recent Items" as I usually do to find the Firefox link, the only version available was 70.0.1. Not only was 63.0 NOT in "Recent Items" I could no longer find it in my Download logs. I had chosen NOT to begin using version 70.0 because there was no mechanism to move my open site from 63.0 to 70.0. HOW DO I FIND AND OPEN 63.0 OR, ALTERNATIVELY, GET 70.0 TO FIND AND RETAIN THOSE SITES I HAD ON MY 63.0? I should note that ALL MY PASSWORDS where required were stored on the 63.0 browser and are NOT present when I use the 70.0 version!!

Asked by mbmfinancial 7 hours ago

Last reply by FredMcD 5 hours ago

Find site that has closed

When I'm using Firefox, I'll click to a link on a website and it takes me to another page. If for any reason, I close that page, I can't get back to the original website.… (read more)

When I'm using Firefox, I'll click to a link on a website and it takes me to another page. If for any reason, I close that page, I can't get back to the original website. Shouldn't it show up as recently closed? Where can I find it?

Asked by fl4321 1 day ago

Last reply by FredMcD 6 hours ago

  • Solved

New "403 Forbidden" webpage now blocking an everyday used website

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/ We now get a 403 Forbidden webpage (generated by Wordfence) inst… (read more)

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/

We now get a 403 Forbidden webpage (generated by Wordfence) instead.

Ditto when using the utube webpage, then in the About tab, trying to reach the website that way.

Trying the Mozilla technique of clicking on the lock icon ... I get both a secure connection message and a not-secure-connected message. Nothing I try after that affects anything. What to do???

Cheers Jaykay

Asked by Jaykay 2 days ago

Answered by Jaykay 6 hours ago

Installation on Macbook M1

Firefox can not be installed on Macbook Air with M1 and Big Sure, installation can onely be done temporarily. Each time, i want to start Firefox i have to install it agai… (read more)

Firefox can not be installed on Macbook Air with M1 and Big Sure, installation can onely be done temporarily. Each time, i want to start Firefox i have to install it again. Is ther any solution? Thank you.

Asked by pesch0709 15 hours ago

Last reply by AliceWyman 8 hours ago

html select is cutted by half on mac

Hello! I have a small problem with my firefox. I have iMac (Retina 5K, 27-inch) with an additional screen (DELL U2412M) and when I have ff on this additional screen, bigg… (read more)

Hello! I have a small problem with my firefox. I have iMac (Retina 5K, 27-inch) with an additional screen (DELL U2412M) and when I have ff on this additional screen, bigger select lists are cutted by half (look at first attached image, second = good view). As you can see, list is bigger than firefox shows. Second image is from main iMac screen. Do you have any idea how to fix this problem? It's site independent so it is not a css problem. I tried to refresh ff and to disable hardware acceleration.

Regards, Mateusz

Asked by mnowak998 11 hours ago

  • Solved

photos.google.com edits not working with Firefox?

Anyone else know why Google Photos site doesn't work with Firefox? It's quite frustrating. Can tell if this is a problem with the Firefox browser itself, or with the goog… (read more)

Anyone else know why Google Photos site doesn't work with Firefox? It's quite frustrating. Can tell if this is a problem with the Firefox browser itself, or with the google photos site...

https://photos.google.com/

Mainly there is a problem when trying do photo edits...

Anyone have any ideas?

Asked by keiffer 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

Restoring Ghostery icon on Firefox.

Today, I noticed the Ghostery icon usually in the upper right of the Firefox browser is missing. I would like to know how to restore it. clicking on the icon enables me… (read more)

Today, I noticed the Ghostery icon usually in the upper right of the Firefox browser is missing. I would like to know how to restore it. clicking on the icon enables me to manage trusting or not trusting sites. This is an important option to have for visiting some sites. I don't know what happened.

Thank you,

Cl MacLeod

Asked by cmacc 19 hours ago

Answered by jscher2000 18 hours ago

Top sites icons not showing

(Crazy how I had to Google "How to post on Firefox forum" to post this. Anyway.) My Top sites are not showing icons in some random cases (screenshot 1), and I can't under… (read more)

(Crazy how I had to Google "How to post on Firefox forum" to post this. Anyway.)

My Top sites are not showing icons in some random cases (screenshot 1), and I can't understand what cases.

By default, the icons will show the first letter of the website name, i.e. "G" for Google Sheets, Google Forums, Google Drive etc. This is nearly useless, so I'm trying to add icons by linking the tiles to image files online (screenshot 2 shows WIX). However, some of them will show, some others won't.

I assume it has to do with the source of the image, whether it's official or not, but this still makes little sense. And if I add the website URL there instead of an image, it'll show me the full page in the icon, which wouldn't make sense to me.

How could I solve this?

Thank you

Asked by muvuth 20 hours ago

Loss of tabs for no reason.

Four times now I lost all the tabs I had been saving in Firefox. No explanation, and no apparent way to recover them. Why does this happen? Is there a way to recover them… (read more)

Four times now I lost all the tabs I had been saving in Firefox. No explanation, and no apparent way to recover them. Why does this happen? Is there a way to recover them? I don't have this problem with other browsers. Very frustrating, because some are regularly used references. Some are hard to recall from scratch once they are suddenly gone.

Asked by skyelight728 23 hours ago

Realms (protected directory), FF 83.0, OSX 10.14.6

Since the update, I'm unable to access ANY protected directories on any sites (those where a small modal dialog box appears at the top of the page asking for a uid/pwd pa… (read more)

Since the update, I'm unable to access ANY protected directories on any sites (those where a small modal dialog box appears at the top of the page asking for a uid/pwd pair and displaying the name of the realm above that). The dialog box doesn't even appear, the page does not change from its previous location, and the "I'm thinking" animation in the tab continues forever without ever seeing an error message.

Any suggestions? Must I downgrade? (uck)

Asked by buggyisalreadytaken 23 hours ago

firefox presents a unique problem when entering password on retail site

When I try to sign in to Amazon using Firefox browser, the password box already shows an apparently infinite password entered. It is impossible to delete. Using another… (read more)

When I try to sign in to Amazon using Firefox browser, the password box already shows an apparently infinite password entered. It is impossible to delete. Using another browser, Chrome, there is no problem.

Asked by google553140 1 day ago

Last reply by FredMcD 1 day ago

Firefox Relay Survey issue

The Firefox Relay website has a link to a survey for users. I was unable to submit the survey in any browser (firefox, chrome, or safari) . It kept flagging an error that… (read more)

The Firefox Relay website has a link to a survey for users. I was unable to submit the survey in any browser (firefox, chrome, or safari) .

It kept flagging an error that I hadn't filled out the last question (which browsers I use on a regular basis.) even though it was filled out.

Anyway thought you all might want to know in case you haven't been getting survey responses.

Asked by Luke 1 day ago