All Products Support Forum

Firefox displays pdf files very nicely, but how do I save the file to my download folder?

FF help says this is done by “clicking the download link” but I cant find any download links anywhere in the FF GUI, when the pdf is displayed.

I'm sure its there somewhere, but I just cant find it..

Help appreciated,

Cheers, Lars Bo

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

I am experiencing constant crashes while using Firefox app for iOS. The error message is the standard “Well this is embarrassing” message with no additional context. It appears to be occurring when sync is enabled - when I have it disabled I don’t experience any crashes, or at least so infrequently that I don’t notice it. While syncing is enabled however it crashes no matter what I am doing at the time, and as frequently as every couple minutes. The version in settings is Firefox daylight 102.1. I have uninstalled and reinstalled a couple times but the issues persists.

Is there any way to set a preference for system print dialog box to open as a default, rather than Firefox's print dialog box?? (86.0 Firefox Release February 23, 2021)

I have looked thought the preferences and have not been able to find it (if there is one)

Thank-you

Ken

The back button returns me to the top of the page instead of where I left off when using my iPhone. It’s annoying to have to keep scrolling down and waiting for more of the page to load to find where I left off. Any idea how to fix this? Chrome also does this. Shopping on sites like Nordstrom Rack becomes so frustrating.

hi all. i'm trying to turn on push notifications for firefox in hopes that it will solve the issue of me not being able to send tabs to my phone (says 'sent' on my computer but tab never arrives). one main fix i've seen for this is to make sure push notifications are enabled. however there is seemingly no where on my phone to enable this!!!

firefox instructions say "go to notification center in settings app and scroll down to firefox. however there is no firefox in my notification center. (screen shot of the apps notification center in alphabetical order showing no 'firefox') i've also tried looking in the in app settings, and the firefox settings in the settings app; no notification options in eithr of those places.

no idea how this could be! or how to remedy. any thoughts? thanks!

I realize that this may seem trivial, but, while I don’t mind the idea of a home button being accessible on the toolbar, surely it could have been placed in a less inconvenient place. Every time I go to refresh the page I end up on my home page instead. On my desktop, I purposely have the page forward, page back and page refresh separated from my home button. And my home button and bookmark button separated from everything else so as to not inadvertently click on those buttons when I meant to click something else or vice versa. So, while having a home button on the toolbar may seem like a nifty, handy idea, not so if it costs moving the page refresh button from it’s more common placement to an obscure part of the header bar where you are more likely to end up on that pinned tab page or in reader view when trying to refresh. Please put the page refresh back where it was.

When I have a pdf file displayed, there is no way to save it. I found a workaround on this forum (using share/copy and then paste in the files app), but this does not always work. Also in that thread, it was noted that the issue has been resolved, but this is also not (always) the case. Case in point: when traveling to Germany, because of corone, one has to register at einreiseanmeldung.de. This is a questionnaire, which in the end produces a pdf which has to be saved in order be be allowed access to the country. However, both the button giving access to the file and the displayed file itself give no way whatsoever to download it in FireFox for iOS (or rather iPadOS). Moreoever, one cannot just keep this tab open, as a link in the pdf has to be clicked to upload a test/vaccination result, and this link also cannot be opened in a new tab. In the end, due to the issues with FireFox, I had to reregister on this webpage (via a different browser), which may lead Germany to believe two people are entering and to send me double the forms.

Please add thus very basic functionality!

After update to iOS 15 this week, my previously rock-solid FF app (on auto-updates) is now crashing repeatedly on switching to the app or opening the app. I keep 6-8 tabs open for quick access which are not full of video, music, or animations. IPhone 12 mini has plenty of storage.

Quick reference between other tasks is not quick when switching to or opening FF brings up the “this is embarrassing” message and then I have to wait for tabs to reload.

Have not updated iPad yet.

Hi. I have several folders in the Bookmarks Toolbar. After selecting a bookmark from a folder, the next time I go into Bookmarks, I am taken back to the main Bookmarks page and I have to go to Bookmarks Toolbar and select the folder all over again. This was broken 2 releases ago. Please fix !!!

When I close Firefox and go back in to it, I am presented with a new Home Tab now. This is very bad experience for me. What a productivity killer. I want to go back to my last active tab.

Need a “Startup Tab” option for “Where I left off” or “Specific URL” or “New Home Tab”.

This is horrible. Trying to remember not to close Firefox now, but I am careful… quite addicted… to always closing Apps since Apple lies about battery consumption, and I don’t want “background” apps spying on me in anyway.

Latest update broke usability of Firefox. Firefox no longer remembers which tab I was on before I moved away from it. It’s opening a new tab and don’t even get me started on the button movements.

There should be some minimum usability studies a product must do so that they don’t mess up too badly.

Whenever the firefox app is opened (opened after crashing, after i swipe up to close it or sometimes randomly) it keeps opening a new tab every single time even though i still have a tab open and was on it previously.

How do i stop this because it’s seriously getting on my last nerve?

When using Mozilla VPN on my IOS- do I need to open the VPN app each time and Login to toggle the VPN on and then when I am done utilizing the internet do I need to logout of the VPN app. How exactly does this work?

I have already downloaded the VPN app and toggled the button to ON.

Thanks