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Thunderbird 78.10.1

Hello I just received the new version of thunderbird 78.10.1 on wednesday. Since then, it takes over 5 minutes for TB to fully appear , and its very slow. I am using the… (read more)

Hello I just received the new version of thunderbird 78.10.1 on wednesday. Since then, it takes over 5 minutes for TB to fully appear , and its very slow. I am using the latest version of Win 10 as far as I know, that's automatic download . Hope you know of this already. Thanks - Peter

Asked by wurley53 5 days ago

Last reply by webby2019 5 days ago

Outgoing account sign-in disappears

Since the last TB update, which was 4 days ago, the credentials to send email for some accounts have vanished from the Passwords list. That leads to the error in the att… (read more)

Since the last TB update, which was 4 days ago, the credentials to send email for some accounts have vanished from the Passwords list.

That leads to the error in the attached photo. Editing or updating the SMTP settings has no effect.

Asked by MX5Bob 3 days ago

Last reply by egbertst1 1 day ago

IDM Extension Failure

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not wo… (read more)

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not work. It will work only if I open the webpage where I intend to download (e.g.--YouTube) BEFORE I reinstall the add-on and only for as long as that page remains open. Closing the page and then reopening it somehow deactivates IDM, as it will no longer link to the video I want to download. Have tried everything i can think of to solve this, including deactivating all other add-ons and by uninstalling and reinstalling the IDM program itself. I also unchecked the "block popup windows" management tool within Firefox itself. Anyone have any ideas what is happening? Initially, I also received the error message added below, but as far as i can tell, none of my other programs are set to block IDM. The error message no longer appears.

Asked by shadowfaxblue 5 months ago

Last reply by FredMcD 5 months ago

Firefox Dark Mode to Light mode switch problem

In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When … (read more)

In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When I have used my MacBook Dark Mode and switch back to Light Mode, Firefox still hangs in Dark Mode. The only way to solve this is to choose Light Mode in System Preferences instead of automatic.

Asked by Martijn 3 months ago

Last reply by plausibel 4 days ago

On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 2 months ago

Last reply by Madmitch 4 weeks ago

WidevineCdm plugin crashing

Hello, since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" waipu… (read more)

Hello,


since the last automatic update of the Widevine Content Decryption Module (updated today, automatically) the plugin keeps crashing when I want to watch "TV" waipu.tv. I have already re-installed firefox etc, it just won't work.

I have submitted several crash reports, this is the latest: bp-7bc4b8a4-e59b-4f7e-a840-7c0720210422

See screenshot of "crashed"-notice below.

What can I do to fix this?

Asked by Kat 2 weeks ago

Last reply by reinaartdevos 1 week ago

MS Excel Office 365 - windows do not display correctly; started on May 5, 2021

Beginning today, May 5, Excel files do not display correctly when viewing via Firefox web browser. I can open excel files for editing in Microsoft Edge, and they work/dis… (read more)

Beginning today, May 5, Excel files do not display correctly when viewing via Firefox web browser. I can open excel files for editing in Microsoft Edge, and they work/display correctly. In Firefox, I can edit, but can't view the spreadsheet wholly. It was fine yesterday.

Asked by AWG 6 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 days ago

My Customer Uses Lockwise to Migrate Her Saved Usernames and Passwords. They are all gone now!

All of a sudden my customer (who works for a law office) lost all of her usernames and passwords in Firefox. I've tried everything suggested from your site without succes… (read more)

All of a sudden my customer (who works for a law office) lost all of her usernames and passwords in Firefox. I've tried everything suggested from your site without success. I can see the encrypted usernames and passwords when I drag the login.json file to firefox, but they don't show up in the browser. There is only a key4.db file. I do not see any key3.db file. She is using version 78.10.1esr. What am I missing? There's no phone number for assistance. This is terrible for this law office!

Asked by angel_a 6 days ago

Last reply by cor-el 3 days ago

Thunderbird V 78 isn't downloading messages -

I use Thunderbird for all emails and for some reason this morning, nothing is coming in. It just says Checking inbox for messages but it also tells me there are 103 emai… (read more)

I use Thunderbird for all emails and for some reason this morning, nothing is coming in. It just says Checking inbox for messages but it also tells me there are 103 emails from the account?

Help would be greatly appreciated

Asked by robert266 6 days ago

Last reply by sfhowes 5 days ago

Firefox requires 2 attempts to load any web page

I have a rather weird problem with firefox. I need to open websites twice to get them to work. To try and explain what I mean here is a how i currently need to use the br… (read more)

I have a rather weird problem with firefox. I need to open websites twice to get them to work. To try and explain what I mean here is a how i currently need to use the browser

Open tab,

type in web address/search,
hit enter

tab is stuck infinitely loading ( i cant refresh, I cant type a different adress, that tab is just stuck loading) open a second tab

type in the exact same address/search
hit enter and for some reason it now loads instantly

And it isnt just new tabs its the same story to load any and all webpages say I am on a page of google search results click a link stuck infinitely loading open new tab repeat the same search click the same link, for some reason now loads instantly

Also websites that require the dumbest thing in history, captchas, they are simply unusable, doesnt matter if I use the pictures or the audio, even when I get it right it just reloads the pointless captcha box. Why a captcha is necessary sometimes just to load google.com makes less than zero sense, even if I was a bot what possible harm could I do by loading a search bar? but I digress

I am on the latest version and I do have some addons installed:

privacy badger, dark reader, ublock origin, tree style tabs, privacy settings, ghostery,dontaccept webp


but even starting firefox with add ons disabled the problem is still there.


Anyone got any ideas for this? thanks

Asked by lyd58019 6 days ago

Last reply by Zppix 6 days ago

Firefox takes over entire PC

Since I installed the latest version of Firefox (under Win10), frequently my PC slows down to a crawl. The task monitor then shows 6 or 7 Firefox applications running an… (read more)

Since I installed the latest version of Firefox (under Win10), frequently my PC slows down to a crawl. The task monitor then shows 6 or 7 Firefox applications running and using almost all my storage. My PC is not the newest, its an old HP with a gigabyte main storage, but Firefox seems to multiply its processes without limit. Is there any way to limit this?

Asked by frankfrickey2 6 days ago

Last reply by FredMcD 6 days ago