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  • Archived

IDM Extension Failure

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not wo… (read more)

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not work. It will work only if I open the webpage where I intend to download (e.g.--YouTube) BEFORE I reinstall the add-on and only for as long as that page remains open. Closing the page and then reopening it somehow deactivates IDM, as it will no longer link to the video I want to download. Have tried everything i can think of to solve this, including deactivating all other add-ons and by uninstalling and reinstalling the IDM program itself. I also unchecked the "block popup windows" management tool within Firefox itself. Anyone have any ideas what is happening? Initially, I also received the error message added below, but as far as i can tell, none of my other programs are set to block IDM. The error message no longer appears.

Asked by shadowfaxblue 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

About Firefox updates

Hi Firefox Team I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that. The issue I have is about the updates. Whenever Firefox u… (read more)

Hi Firefox Team

I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that.

The issue I have is about the updates. Whenever Firefox updates, I lose the sites saved on it. I have no issues with that.

However, can you give me the option to select a time and date for it?

That way I can, 1) Select a time when I am not working on Firefox. 2) Coordinate with other updates like Windows and McAfee.

This will ensure that I am prepared for the sites to disappear just once, instead of every time there's an update.

Thanks, Kajal

Asked by Kajal Majid 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

PR_CONNECT_RESET_ERROR

is not possible to connect with the most of website for example google or bing.com always is the error message: Error: Secured connection failed There was an error conne… (read more)

is not possible to connect with the most of website for example google or bing.com always is the error message:

Error: Secured connection failed

There was an error connecting to www.google.com. PR_CONNECT_RESET_ERROR

The Web site cannot be viewed because the authenticity of the data received could not be verified.

   Please contact the owner of the website to inform them of this problem.

-What can i do to repare this error and to connect normally my website.

Thank you very much for your help

Asked by alix1402 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Increase text size of bookmarks font

Is there a way to increase the size of the font of bookmarks? They are so small and hard to read. It seems like there used to be an extension that did this but it no long… (read more)

Is there a way to increase the size of the font of bookmarks? They are so small and hard to read. It seems like there used to be an extension that did this but it no longer works. Thanks!

Asked by ivelasq 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Allow camera and microphone

Why do I have to select allow camera and microphone on certain websites each time I access that website? Is there a way to permanently select allowance of a camera and m… (read more)

Why do I have to select allow camera and microphone on certain websites each time I access that website? Is there a way to permanently select allowance of a camera and microphone without selecting it every time I access a website?

Asked by FoxerJ 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Private windows

Just upgraded to latest version for windows 10. Accidentally checked the box that says to Run in private windows. Now Firefox will only open websites in Private Windows… (read more)

Just upgraded to latest version for windows 10. Accidentally checked the box that says to Run in private windows. Now Firefox will only open websites in Private Windows. How do I fix this issue?

Asked by thomas_lewis713 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Open PDF not download

I've changed my settings to open PDFs in a browser window rather than download and open them in adobe but I'm still not able to to so. I keep having to switch to Chrome t… (read more)

I've changed my settings to open PDFs in a browser window rather than download and open them in adobe but I'm still not able to to so. I keep having to switch to Chrome to view a PDF and it's seriously annoying. Can anyone help

Thanks!

Asked by echazdon 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Metamask extension disappeared

I discovered that my metamask extension disappeared on its own from Firefox. It was not a lost pinned extension. The extension was not listed in the extensions any longer… (read more)

I discovered that my metamask extension disappeared on its own from Firefox. It was not a lost pinned extension. The extension was not listed in the extensions any longer.

I looked in the history and browser had not updated. Does anyone have an explanation? Did Firefox remove metamask for some reason?

Is there a way that I can view changes to the extensions somehow?

Thank you.

Asked by cortapanda 1 year ago

Last reply by Paul 1 year ago

  • Archived

The reCAPTCHA was invalid, won't pop up the window

Can't use Firefox on certain websites that have reCAPTCHA. I click the box "I'm not a robot" and the window doesn't pop up for me to select the pictures of the bridges o… (read more)

Can't use Firefox on certain websites that have reCAPTCHA. I click the box "I'm not a robot" and the window doesn't pop up for me to select the pictures of the bridges or crosswalks or whatever. I have to go Microsoft Edge for these types of websites. This is one of them. https://www.relaxdds.com/contact-dentist I filled out the online form, clicked the box for "I'm not a robot" and it gave me an error "The reCAPTCHA was invalid. Go back and try it again." So I used Microsoft Edge and it worked. The pop up window appeared and i was able to continue on. How do I fix this in Firefox?

Asked by Barbara 1 year ago

Last reply by FredMcD 1 year ago