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  • Archived

Firefox crashes

Hello, I've been using Firefox just fine for years without any issues, however recently I ran firefox as Admin mode to test something and once started I noticed that a ve… (read more)

Hello,

I've been using Firefox just fine for years without any issues, however recently I ran firefox as Admin mode to test something and once started I noticed that a very old extension was resinatalled and shortly after Firefox crashed... When I started Firefox again everything seemed normal, till I opened Gmail and it asked me to login..so I started to open few more websites where my sessions is saved, and they all required me to login, that's when I knew that something wrong with the cookies happened, however history/bookmarks etc seems to be there

I did open "cookies.sqlite" with a sqlite browser software and it only returned 35 lines even though the file size is 2mb

Is there anyway I can recover the cookies? this is really important to me

Crash ID: bp-f056dca8-a031-4013-a087-a4cd00200404

Thanks!

Asked by Webdre 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

I cannot find the "Cookies" option under Firefox Options??

I can't find this option or even "Content" under Firefox Options. I click the three horizontal lines (I use Windows 7), then Options but I cannot find these two options o… (read more)

I can't find this option or even "Content" under Firefox Options. I click the three horizontal lines (I use Windows 7), then Options but I cannot find these two options or Cookies anywhere. What I would like to do is enable cookies, this is pretty urgent as I cannot sign into a social network because of this.

Asked by ninchy.iiim 11 months ago

Last reply by cor-el 11 months ago

  • Archived

How can I get my bookmarks from my account which related to an unverified email?

I have a Firefox account linked to a Microsoft email and I unfortunately it's closed by Microsoft and replaced Two weeks ago, I had to reinstall the OS on my laptop and … (read more)

I have a Firefox account linked to a Microsoft email and I unfortunately it's closed by Microsoft and replaced

Two weeks ago, I had to reinstall the OS on my laptop and I got a backup file of my bookmarks to restore again. I tried first to resign with my account but the there is a message that I need to verify the email. So I created another one with the new email and I tried to restore the backup file but it doesn't work. What should I do?

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by MaRoiS 1 year ago

Last reply by cor-el 1 year ago

  • Archived

can't find menu choice for paste of saved personal info or need to create new

Use to do RH click on boxes that required my saved personal info and would have a list shown upthat let me choose from a list of name, address, phone, etc. If I'm not mi… (read more)

Use to do RH click on boxes that required my saved personal info and would have a list shown upthat let me choose from a list of name, address, phone, etc. If I'm not mistaken, that choice & list does not show up now. Sorry for my ignorance; please help.

Asked by zanaforfrfxhelp 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Add-ons/Extension Update: FireFox Extension Fixes Released! Updates for Versions 47-thru-65!

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update. If you are running Firefox versions 61 – 65 and 1) did not receive the deployed f… (read more)

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update.

  • If you are running Firefox versions 61 – 65 and 1) did not receive the deployed fix and 2) do not want to update to the current version (which includes the permanent fix): Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 57 – 60: Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 47 – 56: install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.



Updates – Last Updated: 17:04 EDT May 9, 2019

A less technical blog post about the outage is also available. If you enabled telemetry to get the initial fix, we’re deleting all data collected since May 4. (May 9, 17:04 EDT)

Mozilla CTO Eric Rescorla posted a blog on the technical details of what went wrong last weekend.



Updates – Last Updated: 19:28 EDT May 8 2019

We’ve released Firefox 66.0.5 for Desktop and Android, and Firefox ESR 60.6.3, which include the permanent fix for re-enabling add-ons that were disabled starting on May 3rd. The initial, temporary fix that was deployed May 4th through the Studies system is replaced by these updates, and we recommend updating as soon as possible. Users who enabled Studies to receive the temporary fix, and have updated to the permanent fix, can now disable Studies if they desire.

For users who cannot update to the latest version of Firefox or Firefox ESR, we plan to distribute an update that automatically applies the fix to versions 52 through 60. This fix will also be available as a user-installable extension. For anyone still experiencing issues in versions 61 through 65, we plan to distribute a fix through a user-installable extension. These extensions will not require users to enable Studies, and we’ll provide an update when they are available.



"Updates – Last Updated: 11:51 EDT May 8 2019 (From Mozilla Blog)

Firefox 66.0.5 has been released, and we recommend that people update to that version if they continue to experience problems with extensions being disabled. You’ll get an update notification within 24 hours, or you can initiate an update manually.
An update to ESR 60.6.3 is also available as of May 8th. We’re continuing to work on a fix for older versions of Firefox, and will update this post and on social media as we have more information."



A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).

There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above. (May 5, 16:25 EDT)



"Last Updated: 00:54 EDT May 5 2019

Updates:

Some users are reporting that they do not have the “hotfix-update-xpi-signing-intermediate-bug-1548973” study active in “about:studies”.

Rather than using work-arounds, which can lead to issues later on, we strongly recommend that you continue to wait. If it’s possible for you to receive the hotfix, you should get it by 6am EDT, 24 hours after it was first released.

For everyone else, we are working to ship a more permanent solution. (May 5, 00:54 EDT)

There are a number of work-arounds being discussed in the community. These are not recommended as they may conflict with fixes we are deploying. We’ll let you know when further updates are available that we recommend, and appreciate your patience. (May 4, 15:01 EDT)"

Quoted From This Mozilla Blog:

https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/




~Pj (Yeah! My Extensions Are Back!)

Asked by Pj 1 year ago

Last reply by James 1 year ago

  • Archived

Printer Panel

Hello. When I try to print when in Firefox, the printer panel that comes up does not have (or I just can't find) a place to select which print tray on my printer the job… (read more)

Hello. When I try to print when in Firefox, the printer panel that comes up does not have (or I just can't find) a place to select which print tray on my printer the job will print from. PLEASE HELP! Is works fine in Chrome, but I don't want to have to use Chrome.

Asked by orthoadvantage 1 year ago

Last reply by user633449 1 year ago

  • Archived

firefox/waterfox-please add a confirmation prompt for >>tools>downloads>"clear downloads"when "

This applies to all versions/releases for firefox/waterfox. Please add a conformation prompt to >>tools>clear downloads. I use a touch screen laptop and some t… (read more)

This applies to all versions/releases for firefox/waterfox. Please add a conformation prompt to >>tools>clear downloads. I use a touch screen laptop and some times just passing the cursor over the field or touching the screen in the wrong place deletes my download history. The "clear downloads" appears in two places: the top of the library menu and when right clicking on a download item... thanks, Craig

I'm currently using waterfox 58.2.8(64-bit) on win 10

Asked by mitch0349 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

New firefox 66 wont start but 58 works fine.

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no… (read more)

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no work.Nothing works.Only help,about troubleshoot work. Reset doesnt help. Clean 100% fresh install doesnt work. (deleted everything has to do with mozilla from files and registry.) Even with restart. SoS!!!! dont ask me stupid questions because when installing 58 version works fine till auto update that mess things up again.

Asked by eyuri 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

unable to update.

For update, popup is blinking on browser. but after clicking on 'update', nothing happened. The process (update from help) which is showing for update, is also not workin… (read more)

For update, popup is blinking on browser. but after clicking on 'update', nothing happened. The process (update from help) which is showing for update, is also not working. No options.

Asked by Prachita 1 year ago

Last reply by James 1 year ago

  • Archived

how can we restore a history deleted tabs from oir mobile apps firefox

I have some important home tabs but have lost due to clear of browser history. So i wud lobe to restore it by any means as i have lost the mlst important tabs. Please hel… (read more)

I have some important home tabs but have lost due to clear of browser history. So i wud lobe to restore it by any means as i have lost the mlst important tabs. Please help me resotore it.

Asked by debikarani 1 year ago

Last reply by Seburo 1 year ago

  • Archived

Starting about a week ago, with v60 of FF, I get a "toolbar" that says :

"A Web Page is slowing down your browser, What do you want to do? [Stop It] [Wait]" LENOVO NOTEBOOK, WINDOWS 10. It locks the browser, pops-up constantly, never stops..… (read more)

"A Web Page is slowing down your browser, What do you want to do? [Stop It] [Wait]"

LENOVO NOTEBOOK, WINDOWS 10.

It locks the browser, pops-up constantly, never stops.... The internet as lots of FF users with this issue and lots of "fixes" that do not fix. I have went back to v58-63 and results are the same. It basically makes FF not worth using even though I go back to FF v1.03. I have had to resort to Microsoft Edge [UGGGG]. I have run McAfee [Total Protection] many times, Malwarebytes many times but it keeps popping up. It appears on FF as a "yellow toolbar" at the bottom of the toolbar band [see attachment]. There is maybe another issue associated with it.

"freak out tabs". For no reason, 2 -3,4 tabs will "battle" with each other and alternately becoming active so fast one can not close neither of them and I have to exit the entire page and reload. Seems like Malware, some sick A$$ playing with us for using FF..

Next am going to try to delete ALL TRACES of FF. I can un-install but know that will not remove all traces so I can start over.

Any one know of an app/program that can WIPE FF off my PC.

Asked by jagman55 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How can I get an email address for firefox? I want to completely get away from Google and associated apps. I want to have only Firefox and DuckDuckGo.

Just as I was registering for this question I was asked to give my Email address, user name, & password, which I did. I wanted another email address...jean3014@duckd… (read more)

Just as I was registering for this question I was asked to give my Email address, user name, & password, which I did. I wanted another email address...jean3014@duckduckgo.com or jean3014 @mozilla.org. Is this possible?

Asked by MaggiMeisMom 2 years ago

Last reply by James 2 years ago

  • Archived

When a new window opened, text entry fields in original window are unable to be filled, and sometimes vice versa.

This seems to happen with more than one Window open. FF loses which window is "active" and you cannot fill out text fields in web pages of one window and its tabs. … (read more)

This seems to happen with more than one Window open. FF loses which window is "active" and you cannot fill out text fields in web pages of one window and its tabs.

Asked by floorhugger 2 years ago

Last reply by cor-el 2 years ago

  • Archived

how can ff 61 be customized to show the tab bar at the very bottom of the screen? (i miss tab mix plus)

hello i have ff58 and through userchrome.css was able to relocate the tabs at the bottom of the screen. however, ff61 does not allow moving the tab bar below the screen u… (read more)

hello i have ff58 and through userchrome.css was able to relocate the tabs at the bottom of the screen. however, ff61 does not allow moving the tab bar below the screen using userchrome.

is there any way to move the tabs to below the screen? if so, please give a detailed step by step answer.

Asked by ff2by222 2 years ago

Last reply by jscher2000 2 years ago