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can not access aweb site

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error The server encountered an internal error… (read more)

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

Asked by Mary 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Unable to access Microsoft One Drive without first Refreshing Firefox each time

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of ti… (read more)

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of time before the address link again breaks down into an incomplete address that does not open One Drive. I've repeated this process a number of times and each and every time the only means of access to One Drive is by Refreshing Firefox. Access to One Drive is fine on other browsers. I've cleared the cache, and run Firefox in Troubleshoot mode, but the only thing that works, and does so consistently, is to first Refresh Firefox. It will then go to the correct address for One Drive for a short period of time, before again breaking down into an incomplete forwarding address. I prefer using Firefox, but regular access to One Drive, without all these unnecessary steps, is a requirement

Asked by anastasiaanthony8 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 2 months ago

Last reply by rajveerwolf24 1 month ago

Firefox Crash Bug Report

Firefox On Linux Persists with a problem that many webpages that are useful,such as wikipedia,youtube or any others crash the browser because for no reason,it returns an … (read more)

Firefox On Linux Persists with a problem that many webpages that are useful,such as wikipedia,youtube or any others crash the browser because for no reason,it returns an error message saying that i have multiple tabs open when there are only 2 tabs shown at the screen at one time,is this normal? i found this out in 100.0.2 and no,some useful websites like troubleshooting or websites with multiple file links for example can still run like they normally would

Asked by robinarensgamer 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox Keeps Crashing After Update To Version 100

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say… (read more)

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say it's not responding, and then by the time it looks like it's about to restore my tabs it crashes. I had to do a refresh and transferred the backup files from an older session which worked, but then it eventually crashed again. I uninstalled and reinstalled Firefox and tried opening my older profile but it keeps happening. I really need to restore my previous session. There's nothing with my computer that seems to be causing it. I did have 2 windows open with about 8,000 tabs total which I'm sure could be part of the reason, but it never really had trouble before and only just started crashing since the update. Is there any way to fix this without starting over? I read that this is a bug that others have dealt with previously.

Some additional information. I'm on a 64-bit Windows 10 PC.

Startup Crash False Process Type parent MOZ_CRASH Reason (Sanitized) Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb8c0f5135

Asked by TMan11 3 months ago

Last reply by umax 3 months ago

I use to love FF

The last bunch of updates FF has only gotten worse. There are so many websites I use to be able to access and now they only function partially or lad weirdly that I am be… (read more)

The last bunch of updates FF has only gotten worse. There are so many websites I use to be able to access and now they only function partially or lad weirdly that I am being forced to another browser. So sad. Why do they mess with something that worked?

Asked by ffuser2021 3 months ago

Last reply by Dropa 2 months ago

Bookmark tool bar

For some reason my Bookmark Tool Bar no longer displays anything. It is a blank strip across the top of the screen. However all of my bookmarks can be displayed on the ri… (read more)

For some reason my Bookmark Tool Bar no longer displays anything. It is a blank strip across the top of the screen. However all of my bookmarks can be displayed on the right or left side of the screen in a vertical format. I can not find a way to repopulate the original Bookmark Tool Bar and find the current display very awkward give the number of bookmarks I have on file. Is this a result of an intentional upgrade or software failure?

Asked by HowieE 3 months ago

Last reply by cor-el 3 months ago

Ctrl+R

I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . Fr… (read more)

I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . From Firefox version 99.01 and downwards, this problem never existed before. The refresh button in Firefox 100.0 ( Ctrl+R ) no longer works good anymore! Sometimes it works good, the other time it's not working correct anymore, you will not see the latest uploaded webpage on the internet. The only solution to this problem is bij closing Firefox and restarting it. Only then you will see the latest uploaded webpage on the internet. Please have a serious look at this annoying problem in version 100.0. This problem can only be discoverd by people who are uploading new webpages to the internet, not bij the regular internet-users/visitors.

Asked by webmaster101 2 months ago

Last reply by cor-el 2 months ago

Searches apparantly redirected to searchbaron.com from google

I recently changed the Privacy & Security settings in Firefox v100.0.2 (Mac) to "Enable HTTPS-Only Mode in all Windows". Since that change, even though Google is my d… (read more)

I recently changed the Privacy & Security settings in Firefox v100.0.2 (Mac) to "Enable HTTPS-Only Mode in all Windows". Since that change, even though Google is my default search engine, all searches take me to a window that says: "You’ve enabled HTTPS-Only Mode for enhanced security, and a HTTPS version of www.searchbaron.com is not available." I did a google search and the recommendation was to delete the searchbaron extension in Extensions but there isn't one there. I like the security of only going to https sites and if possible would like to keep that setting.

Does anyone know what is going on and how I can fix this? Thanks.

Asked by mnfriedman1 2 months ago

Last reply by Chris Ilias 2 months ago

Website Malfunction

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, no… (read more)

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

Asked by spenglertp 3 months ago

Last reply by FredMcD 3 months ago

Fire Fox short cut

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it ope… (read more)

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Asked by HowieE 2 months ago

Last reply by cor-el 2 months ago

Possible IPC memory leak - how to pinpoint the culprit?

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up… (read more)

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

Asked by Sewana 2 months ago

Last reply by cor-el 2 months ago

getting rid of YOPmail

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it go… (read more)

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it gone and nowhere is there instructions on how to remove it...I have contacted the dev. we'll see...

It is my business computer and I don't like software, apps, code, extensions or add-ons that i cant get rid of.

Any help would be appreciated.

Jim

Asked by CarolinaPavers 3 months ago

Last reply by Dropa 3 months ago

Login

So I did an oopsie by changing my outlook email alias and forgetting to update it on firefox. Now I can't log in because the verification code sent at login is being sent… (read more)

So I did an oopsie by changing my outlook email alias and forgetting to update it on firefox. Now I can't log in because the verification code sent at login is being sent to a nonexistent email.

Asked by gomnosano 3 months ago

Last reply by Paul 3 months ago

Firefox site call is redirected to scam site

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set … (read more)

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set "not to track", "not to prompt for passwords", "not to prompt for credit cards" "no history" "reset of cookies at logout" etc.. then the site below: http://thaimassage-herborn.de/ is redirected to SCAM SITE: https://xb7.serverdomain.org/admin/index.php appearing as "Adminpanel" asking for Login etc..

At the same time following site is partially blocked on the news banner pictures, with a white sheet over them, whenever down scroll is hit. https://www.tgrthaber.com.tr/

Only by resetting firefox deals with the issues. But ofcourse with the reason, above security settings removed.

Virusscanner was not able to detect this hijacking or the reason behind.

Is this a firefox software issue? Is there a way to resolve this? Thank you already for any support or suggestions to resolve.

Asked by taskin.sakarya 2 months ago

Last reply by Dropa 2 months ago

moz back up says my profile is corrputed

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone te… (read more)

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone tell me how to fix this ? Or can someone tell what I can do that is better ?HELP!!!!!!!!

Asked by spyder3 2 months ago

Last reply by cor-el 2 months ago