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ver 115.2.2 (32-bit) I can't read the preview window or emails. Everything is in a gigantic font on external display

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 … (read more)

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 lines at a time in both the main email edit screen and the preview screen. I tried changing it to Calibri 12 in Settings (it was Calibri 17) but that makes no difference. I also don't like that I have to go through File menu now to get messages for just one account. Is there a way to downgrade back to my old version? I guess that would be 115.2.1. Thank you!

Asked by valarcher 5 months ago

Last reply by Wayne Mery 2 months ago

Message selection after delete

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond. - Open TB - Open Inbox to see all emails - Open an e… (read more)

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond.


- Open TB - Open Inbox to see all emails - Open an email, read it, delete it - Scroll down, reading email Subjects until I find another email I want to open (this may be 30-40 lines or more) - Open another email, read it, delete it

The cursor/highlight then jumps back up to the previously highlighted email (next to the first email I deleted). Now I don't know where I am, I don't know what email Subjects I have already looked at, I don't know where the next unlooked-at email is. In order to get back to where I was before I deleted the second email, I have to scroll down through many emails I have already scrolled through.

How do I stop TB from doing this? I want the cursor/highlight to stay right where it was before I delete any email, I do not want it jumping to some previous location.

Asked by MilusC 4 months ago

Last reply by sfhowes 3 months ago

Gmail won't allow Thunderbird access.

System is win 11, latest TB, personal gmail account of long standing. I want to use TB as my email program for gmail. After installing TB, it asks for my gmail login an… (read more)

System is win 11, latest TB, personal gmail account of long standing. I want to use TB as my email program for gmail. After installing TB, it asks for my gmail login and password, and recognizes the account, defaulting to IMAP, Oauth2, etc. When I press "done", I get a google screen saying that TB want authorization to access gmail files. But when I press "allow", the TB page shows an error message under the password field reading "Unable to log in at server. Probably wrong configuration, username, or password." I understand it is looking for my gmail username and password, and these are correct. I have tried this many times, including with variations: removing and reinstalling TB, creating a pw just for TB in gmail (subsequently deleted). I have read all of the gmail installation help notes at Mozilla. Most relate to a 2022 change in gmail re Oauth2. Nothing helps. Any advice?

Asked by craig.k7cej 2 months ago

Last reply by Matt 2 months ago

TB will not recognize profile after upgrade to win 10

I was finally forced to upgrade from win7 (which worked) to win 10 (me no likey) because of a required program which would not even install on win7. After the upgrade, wh… (read more)

I was finally forced to upgrade from win7 (which worked) to win 10 (me no likey) because of a required program which would not even install on win7. After the upgrade, which obliterated my hard drive of several important things, I am reinstalling TB. I always used an NAS directory for Thunderbird, and have email records going back nearly twenty years. I installed TB 115 and have tried several ways to get it to recognize my profile directory on the NAS to no avail. I tried copying data into the default directory the 115 install is looking at. The about:profiles shows it is looking in the correct directory, it produces a parent.lock file in that directory when I run the program. It does not give me my email, or contacts. I do not use the calendar or to-do lists.

My system is an AMD K6-6400K with 16 GB and a 500 GB drive. Though programs are loaded on the drive ALL data is stored in an NAS. There is about 375 GB available on the C drive.

I have used the cmd line to pull up profile manager, added a profile, pointed it to the data that is on the NAS, a parent lock file is created there too but it shows me no mail.

I have edited the profiles.ini file manually to have the program look at the directories, both the NAS and a local directory which has had the old files entered. Neither worked.

I tried opening TB and creating a new profile and pre-loading the info there, nothing. I've been at this for days now. I have uninstalled and removed manually all TB folders and reinstalled older versions to give that a go but without effect. I am no Luddite (Many years ago I owned a system integration, assembly and install company doing networking for the military as a civilian contractor.) but someone has to explain this to me like I am a five year old. There is no reason having my email back should be this difficult!

PLEASE give me a hand?

My TB directory appears in C:\Users\owner\AppData\Roaming\Thunderbird My old data folder was on a network drive at M:\Users\owner\AppData\Roaming\Thunderbird\profiles\k5zbs5az.default When I manually enter the M: address in the profiles.ini file, it "corrects" it to C:\Users\owner\AppData\Roaming\Thunderbird\ even though the switch 'relative' is off.

[Profile1] Name=default IsRelative=1 Path=Profiles/zpfeu8eu.default Default=1

[Profile0] Name=default-beta IsRelative=0 Path=C:\Users\owner\AppData\Roaming\Thunderbird

[General] StartWithLastProfile=0 Version=2

[Install5D388C1349709B37] Default=C:\Users\owner\AppData\Roaming\Thunderbird Locked=1

Running the Mozilla application with a specific profile using command line arguments brings up the program but no mail. It creates a lock file in the correct directory, but no joy.

I get no pop up error messages.

Asked by michael657 1 month ago

Last reply by david 2 weeks ago

Can I save all account settings in a file to restore to a new Win 11 installation?

Hello, I'm having various problems with Win 11 and, before anyone says it, I can't run setup from the iso as a repair (this is one of the problem). So am finally thinking… (read more)

Hello, I'm having various problems with Win 11 and, before anyone says it, I can't run setup from the iso as a repair (this is one of the problem). So am finally thinking of biting the bullet and doing a clean instal. What I always find to be the biggest bedbug is setting up Thunderbird again, since I have about 6 accounts. Is there an easy way of making a copy of al the account settings to restore? Alternatively, do I simply copy back the profile(s)?

Asked by Tombarkas 5 days ago

Last reply by Matt 3 days ago

Trying to use previous Thunderbird profile

I've used Tbird for 20 years. I keep my email files & such on a separate partition/drive from where Windows is. I recently had to reinstall Windows 11, which effecti… (read more)

I've used Tbird for 20 years. I keep my email files & such on a separate partition/drive from where Windows is. I recently had to reinstall Windows 11, which effectively uninstalled Tbird. I reinstalled and tried to get my profiles.ini to point to that previous profile so Tbird could see the 20 years' worth of saved emails as well as the ones from this year. I've tried several times and all failed. I've put the exact name & path of the profile I want in each location of profiles.ini with IsRelative=0, and told Tbird to use the name when it starts, but that has failed repeatedly. I had to uninstall/reinstall Tbird bc I'd managed to FUBAR profiles.ini Help?

The profile I want to use is E:\TbirdMail\ko07yqoy.slt

Current profile.ini: [InstallB8CB05495C44C742] Default=C:\Users\pixda\AppData\Roaming\Thunderbird Locked=1

[Profile1] Name=default IsRelative=0 Path=C:\Users\pixda\AppData\Roaming\Thunderbird Default=0

[Profile0] Name=default-release IsRelative=1 Path=Profiles/pteabyby.default

[General] StartWithLastProfile=0 Version=2

Asked by DennyW 1 month ago

Last reply by Matt 1 month ago

New Thunderbird sucks. I would like my old version back.

I hate the way the new Thunderbird version looks, can't get normal number of emails at once, can't read any of them at the bottom of the page. Please give me my old versi… (read more)

I hate the way the new Thunderbird version looks, can't get normal number of emails at once, can't read any of them at the bottom of the page. Please give me my old version back. This was a horrid intrusion with no warning that it wasn't just a normal update

Asked by PatriciaPinianski 4 months ago

Last reply by Harry-Nelson 1 month ago

Moving two email accounts from two computers to one computer

I am using two different email accounts on two computers. I have a new computer that I want to migrate both account on to. I was successful in moving one of the email a… (read more)

I am using two different email accounts on two computers. I have a new computer that I want to migrate both account on to. I was successful in moving one of the email accounts on to the new computer using your on-line instructions. I'm having an issue with the second account. I created another email account and was able to create the second email account on my new computer but when I did the old saved files/emails did not move over.

How do I move the second email account, with all of the saved emails/files/folders to my new computer without damaging or losing the first email account? thanks

Asked by orangeguy57 4 months ago

Last reply by david 4 months ago

TB now almost invisible

Yesterday you people helped me get layout.css.devPixelsPerPx to the right value. In reading other posts, and in an effort to make text larger (I'm visually impaired), I … (read more)

Yesterday you people helped me get layout.css.devPixelsPerPx to the right value. In reading other posts, and in an effort to make text larger (I'm visually impaired), I tried a value of 1.125. Now I see only a tiny black box where TB should be. I know it was stupid, But I desperately need your help. How can I find the config file and edit it with a text editor so the value is again -1.0. And I promise to not cause you generous people any more problems!!!!

Asked by pgschreier 4 months ago

Last reply by david 4 months ago

Address transfer to new Mac

I have bought a new Mac Air and I want to get all the email address off of Thunderbird on my desktop and put them on Thunderbird on the laptop. I have had to move most … (read more)

I have bought a new Mac Air and I want to get all the email address off of Thunderbird on my desktop and put them on Thunderbird on the laptop. I have had to move most of my files and items by Flash drive because when I migrated it the first time, I overloaded the laptop and had to start all over. So what file can I move from the library to get these on my new laptop?

Asked by Mac73 2 months ago

Last reply by david 2 months ago

Moving Thunderbird to New PC

The hard drive on my PC running Windows 10 crashed and I have a new one running Windows 11. I used Thunderbird on the old PC and am trying to set up Thunderbird on the n… (read more)

The hard drive on my PC running Windows 10 crashed and I have a new one running Windows 11. I used Thunderbird on the old PC and am trying to set up Thunderbird on the new PC. My email account is with AOL. When setting up Thunderbird on the new PC, it asks for the password. I am trying to use the AOL password but it does not work. The same password works on other devices. I have no access to the data on the old hard drive. Any suggestions greatly appreciated.

Asked by wmattiace 3 months ago

Last reply by david 3 months ago

I can no longer access my emails from my Thunderbird account on my pc. Thunderbird failed to find the settings for your email account.

All of a sudden I get: Thunderbird failed to find the settings for your email account and so I have no access to my local folders where I store all my emails. Any ideas… (read more)

All of a sudden I get: Thunderbird failed to find the settings for your email account

and so I have no access to my local folders where I store all my emails. Any ideas what has happened? And more importantly how I get back to my email interface on launch. Thanks in advance

Asked by juliatrout 1 month ago

Last reply by Matt 1 month ago

Unable to install addons in Thunderbird 115

Thunderbird 115.0 on Linux/Debian is unable to verify and install addons from website. It just freezes when I try - and cannot even manually install addons that I downloa… (read more)

Thunderbird 115.0 on Linux/Debian is unable to verify and install addons from website. It just freezes when I try - and cannot even manually install addons that I download using Chrome. I even totally deleted all files and folders and reinstalled Thunderbird 115.0 from stratch... what happened?!

I found that after total removal - if I install a earlier version... that I can verify and install addons, but not with version 115.

I also found that I cannot import profiles from zip or even uncompressed folder. I confirmed the profile is less that 2 gig (1.2 gig) - so size of the profile should not be a problem.

Asked by IndianaJames 2 months ago

Last reply by Matt 1 month ago

Accessing old version of thunderbird

Hello there I hope you are well. I am looking to understand whether there is a way to access my thunderbird emails from an old app used on a MacBook. It hasn’t been … (read more)

Hello there

I hope you are well.

I am looking to understand whether there is a way to access my thunderbird emails from an old app used on a MacBook.

It hasn’t been accessed for some time, or updated, while the Mac OS has. Unsure what version this is but I can find out.

Is there a way for me to access the emails in the app by updating or some other way? Our email server also changed around that time I believe.

Many thanks

Alisdair

Alisdair

Asked by alisdair811 1 month ago

Last reply by Wayne Mery 1 month ago

Thunderbird 102.15.0

I do not like Thunderbird version 115, and I want to migrate back to version 102.15.0, where can I get a download of 102.15.0 - or is there an automatic removal to go bac… (read more)

I do not like Thunderbird version 115, and I want to migrate back to version 102.15.0, where can I get a download of 102.15.0 - or is there an automatic removal to go back to the previous version

Asked by Paul-ross 5 months ago

Last reply by Wayne Mery 3 months ago

Moving from Portable TB to Installed version

I installed TB 115 portable to review it. I now have it all setup and configured to my liking. Now I want replace my installed v102 with the new portable ver. My plan … (read more)

I installed TB 115 portable to review it. I now have it all setup and configured to my liking. Now I want replace my installed v102 with the new portable ver. My plan is to upgrade to installed from 102 to 115.5.2 (same as portable). But what files/directories do I need to move to do this? I have the Installed ver on C: (Win10) and the portable on D: .

Road map please.

Asked by fulton1 2 months ago

Last reply by david 2 months ago

transfer thunderbird 115.6.1 from win 7 to win 10

moved thunderbird 115.6.1 from windows 7 to windows 10 and i can receive and forward new emails in win 10 but can not send new emails in windows 10. What do you think?’ … (read more)

moved thunderbird 115.6.1 from windows 7 to windows 10 and i can receive and forward new emails in win 10 but can not send new emails in windows 10. What do you think?’

Asked by mmmam 1 month ago

Last reply by Toad-Hall 1 month ago

VPN needs W 10?

I have used FireFox for years Now I can not download VPN as it requiers W 10+ I can not afford new computer, I am a Disabled Viet Nam Vet/ A MARINE I dd not what all the… (read more)

I have used FireFox for years Now I can not download VPN as it requiers W 10+ I can not afford new computer, I am a Disabled Viet Nam Vet/ A MARINE I dd not what all these new apps and maybe Windows is blocking download - HELP

Asked by willys59sw 1 month ago

Last reply by cor-el 1 month ago

Cannot add Gmail to Thunderbird, "Unable to log in at server"

I am trying to migrate from Mailspring to Thunderbird, yet have problems with adding my Google/Gmail accounts. When I try to add a new account with my email and password… (read more)

I am trying to migrate from Mailspring to Thunderbird, yet have problems with adding my Google/Gmail accounts.

When I try to add a new account with my email and password, Thunderbird detects the IMAP details as follows: INCOMING SERVER Protocol: IMAP Hostname: imap.gmail.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2 Username: <my email>

OUTGOING SERVER Hostname: smtp.gmail.com Port: 465 Connection security: SSL/TLS Authentication method: OAuth2 Username: <my email>

When I then try to connect, I get the Google sign in popup, where I re-enter my password and grant the access via 2FA. Then, the screen to give Thunderbird read/write permissions for mail, calendar, etc. appears, I click "Allow", the popup closes and Thunderbird tells me: "Unable to log in at server. Probably wrong configuration, username or password."

I have checked other help articles; cookies are allowed, Thunderbird has no stored passwords for Google/Gmail, I have no overly protective antivirus software installed (only Windows Defender), I tried it with/without my VPN off.

I saw older articles mention allowing unsecure apps, yet this has been deprecated by Google in 2022 (I also tried "Password only" instead of "OAuth2", didn't work). I also never got an email from Google that a sign-in request was blocked (only the typical "Did you just sign in?").

Other (non-Google) accounts work fine in Thunderbird, and I only installed it today (so there should be no updates), while another Gmail account of mine doesn't work, either.

I am out of ideas what I could try to get my accounts to work... Can anyone help me?

Asked by Eric Jacob 1 month ago

Last reply by Matt 1 month ago

Finding saved bookmarks from an external drive

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried eve… (read more)

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried every path posted online and i still cannot find them. I found two mozilla files but, no bookmarks. Can you assist? I dont know where to look.

Asked by claudinelwlr 2 months ago

Last reply by cor-el 2 months ago