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How do you CHANGE the location (away from Drive C) where Firefox stores temporary files (reprise)?

I'm trying to find a way to change where Firefox 93 stores my temporary internet files away from C Drive to a different drive to reduce lag. I found an article on how to … (read more)

I'm trying to find a way to change where Firefox 93 stores my temporary internet files away from C Drive to a different drive to reduce lag. I found an article on how to do it using the about:config utility, but I can't do what that article describes — right-clicking in the about:config browser does not give me the option to create a new string; there is no "new" option.

How do I change this in Firefox 93?

Asked by Bobby 29 minutes ago

Add ons.

Hello, I uploaded a Add on Theme, It says Firefox Browser Add-ons and it says " Installation aborted because the add-on appears to be corrupt." What do i do? The link to … (read more)

Hello, I uploaded a Add on Theme, It says Firefox Browser Add-ons and it says " Installation aborted because the add-on appears to be corrupt." What do i do? The link to it is https://addons.mozilla.org/en-US/firefox/addon/mix-of-colours/

Asked by masonjlee2809 1 hour ago

Internet history

I have an issue where I think someone hacked my computer and accessed internet sites causing financial problems for me. When I search the internet history 4 and 5 months … (read more)

I have an issue where I think someone hacked my computer and accessed internet sites causing financial problems for me. When I search the internet history 4 and 5 months back I get the same results for month 4 as I get for month 5. I know the location and times I am looking for but they are not showing up in the history (thinking that I did this and don;t remember). Ay idea how I can determine if access was established by my computer or why I am seeing duplicate information on different months?

Asked by tld6008 2 hours ago

Last reply by cor-el 2 hours ago

Tabs always crash on clicking a specific button

I am an academic librarian. Ever since about version 88 of FF, I've had an ongoing problem with crashes. Here's how to see what I get: go to library.gs.edu Click on the t… (read more)

I am an academic librarian. Ever since about version 88 of FF, I've had an ongoing problem with crashes. Here's how to see what I get: go to library.gs.edu Click on the tab near the top for "Library Catalog." In the search box, type Luke-Acts (I use that for testing as it was the area of my Ph.D.) Press enter You will see a bunch of books listed. Click on a title When that book shows up on the screen, click the button above the book, "Cite." This always causes my tab to crash. I did this today in troubleshooting mode and sent the report in but I don't know what it said. This has worked correctly for about six years, all the time I have worked for this organization. However, starting a few versions ago, this began happening. Possibly related, next to "Cite" is "Share." When I click on that, it does not work. I have already checked for plugins and such but can't find any ad blockers besides what is built into v. 89 and higher. I can't do my job with this situation. I've been a FF user for decades but I'm having to go to Chrome, which I really hate, in order to get work done for students. IPlease help me. don't need or use the newest features. Perhaps I sahould simply find an executable for, say, v. 80. Thanks.

Asked by drduncan 5 hours ago

Last reply by cor-el 2 hours ago

Firefox and Audible.com

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax fil… (read more)

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax file I'm going to download. The problem - In the past week, the pop up window now shows that I'm about to download a .mp4 file. That doesn't play nice with Apple Books or my iPhone. I've called Audible several times, but they haven't been able to help. If I use Safari, the .aax file is downloaded correctly. This is a Firefox issue. Any ideas here?

Thanks for your time and help! --Scott

Asked by seschreiber 2 hours ago

Download buttons (on any sites, or inside email attachments) DO NOT open download dialog or download file

Hello, I have used EVERY proposed step in this article: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-i… (read more)

Hello,

I have used EVERY proposed step in this article: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-in-troubleshoot-mode

Problem GOES AWAY when FF is used in Troubleshoot mode BUT, when I open FF on normal mode and make sure I UNinstall all addons, extensions, dictionaries, language packs, use default theme and DONT allow hardware acceleration, then the problem STILL persists!!!

It seems that ONLY when in Troubleshoot mode the problem is resolved: NOT by removing all obvious addons or cotrols.

The problem is : ANY download button, does not work! (it is clickable, and yes, the browser seems to respond to it -rapid flickering of browser window- but a download dialogue is never opened -nor a download file is found in any corresponding folder) -then, once in Troubleshoot mode, the same button is normally functional again!

What is a proposed solution to that?

What could control could be behind the problem, that IS NOT USER switchable, but IS INDEED controlled (disabled) when Troubleshoot mode is selected???

Could there be a .json file (corrupted, etc.), that associates with buttons/elements (like the download buttons) and prevents the download to be triggered?, SO THAT maybe if I remove the .json corrupted file the new one will work fine, (maybe such a .json file is NOT loaded during Troubleshoot mode, but IS THERE whatever settings i choose through the settings of the FF)


Thank you.

PS: I have 14 installed plugins, about all same as on my FF93.0 on Win10 laptop, that the packet works just fine!

Asked by Muse Shop @ Mykonos 9 hours ago

Last reply by FredMcD 2 hours ago

Automatic calls to many Google services on launch (Windows 10, desktop)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com,… (read more)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see.

I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections and still the calls occur

I am on Windows 10, with FF v93.

Thanks very much!

Asked by hiciya6568 1 day ago

Last reply by hiciya6568 2 hours ago

Loading Mozilla-

Trying to load Mozilla into new computer for James Stoker. Son-n-law computer geek Jonathon and myself are having difficulties. Requesting phone assistance at (...) ...-.… (read more)

Trying to load Mozilla into new computer for James Stoker. Son-n-law computer geek Jonathon and myself are having difficulties. Requesting phone assistance at (...) ...-.... USA. Thanks, James and Jonathon.


edited phone# from public and search/spam bots view as nobody here does one on one private support on this community support forum.

Asked by james189 5 hours ago

Last reply by FredMcD 2 hours ago

Firefox constantly crashing when setup to update via GPO

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO. Firefox is now crashing on multiple Computers, I think they might … (read more)

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO.

Firefox is now crashing on multiple Computers, I think they might be crashing while trying to update themselves, as per GPO.

Any help please , crash report attached


https://support.mozilla.org/en-US/kb/customizing-firefox-using-group-policy-windows

Asked by rwaldron1 13 hours ago

Last reply by FredMcD 2 hours ago

Changes made in Bookmarks Manager aren't applied

Whenever I make changes in Bookmarks Manager, they aren't applied to my bookmarks in Firefox. They are saved within the Bookmarks Manager, they just don't update to my ac… (read more)

Whenever I make changes in Bookmarks Manager, they aren't applied to my bookmarks in Firefox. They are saved within the Bookmarks Manager, they just don't update to my actual bookmarks (i.e., the way my bookmarks are displayed within the Bookmarks Manager does NOT match the way my bookmarks actually show up in the browser). I have tried:

-refreshing Firefox -unchecking the box for "read-only" in the places.sqlite file (as recommended at https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks) -deleting both the "places.sqlite" file and the "xulstore-json" file (as recommended at https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks) -restarting my computer

This is a major issue for me and may mean I have to switch back to Chrome if I can't get it sorted. Any other suggestions on how I can fix this issue?

Asked by melzenz 12 hours ago

Last reply by FredMcD 2 hours ago

Web access denied after cleaning cookies and caches

Hi, I need your help. After cleaning all cookies and caches in my Firefox, I can't access with login and password to a current website. I can navegate through general web… (read more)

Hi, I need your help. After cleaning all cookies and caches in my Firefox, I can't access with login and password to a current website. I can navegate through general web site information; however, when I enter my login and password the web site says: "Please try another Internet Browser". I used to enter with Firefox until I cleaned up all the cookies and caches.

Asked by maryflor.hani 4 hours ago

Last reply by cor-el 3 hours ago

secondary email address doesn't display.

I added a secondary email address, but it doesn't display. After waiting several days, I tried adding again, but it wasn't accepted with the message email address already… (read more)

I added a secondary email address, but it doesn't display. After waiting several days, I tried adding again, but it wasn't accepted with the message email address already exists. It still doesn't display. I have reviewed the on-line instructions and followed them precisely. The instructions do not cover this issue.

Any suggestions or assistance appreciated.

Asked by Henry D 4 hours ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 1 month ago

Last reply by cor-el 4 hours ago

Printing with HP Envy 7640 pages print 2 inches to the right no matter how I set margins?

I am trying to print some pages from within my Firefox browser which is updated daily.And no matter what settings I choose for page width, margins, orientation or scale/f… (read more)

I am trying to print some pages from within my Firefox browser which is updated daily.And no matter what settings I choose for page width, margins, orientation or scale/fit to page the pages print way to the right and half the information is not printed. This happens when I choose to print the whole pages as well as when I choose to print my selection. I went to the new about support page (which I hate as I cannot change settings like I used to be able to change them) and I cleared the printer settings as was suggested in the Firefox help section and that had no affect/effect on the printing issue. I have wasted half a ream of paper trying to figure out how to deal with this on my own and have just filled my trash receptacle! Any help with this issue would be greatly appreciated. And you could throw in (if you like) a tip on how to change settings in the new about: support/config pages) Thanks very very much!

Asked by MrBeepa 4 hours ago