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  • Solved

ALL extensions appear to be corrupt.

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted beca… (read more)

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted because the add-on appears to be corrupt" message when I try to install. I have tried checking for updates, quitting and reopening firefox, restarting my computer, refreshing firefox, uninstalling and reinstalling firefox, as well as any and all combinations of those. I've scoured these message boards and nothing is working for me. Please help!

Asked by Jupiter 1 day ago

Answered by Jupiter 1 day ago

  • Solved

Masking Firefox Add-on

I am getting an error that Firefox is not supported on some websites. Is there an add-on or extension that can make the site think I am using internet explorer or edge? … (read more)

I am getting an error that Firefox is not supported on some websites. Is there an add-on or extension that can make the site think I am using internet explorer or edge?

Asked by wbarkho 11 hours ago

Answered by RobertJ 9 hours ago

  • Locked

Savings PDF wont save as they use to

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1381522. Please follow up there, thanks.] When saving PDF's, i need them to save like this example.… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1381522. Please follow up there, thanks.]


When saving PDF's, i need them to save like this example.... document(1), document(2)...and so on...where it auto adds a number for a duplicate named item. Under general---downloads, i have unchecked "always ask where to save files". How do i fix this so it saves as it use to?

Asked by justinwarmuth 13 hours ago

  • Solved

Firefox version 102 removed Edit and Resend Request (Console Tools) - and broke "Resend"

Using Firefox version 102: Open console tools and navigate to Network tab Right click on a POST request "Edit and Resend" is no longer an option? There is still the resen… (read more)

Using Firefox version 102:

Open console tools and navigate to Network tab Right click on a POST request "Edit and Resend" is no longer an option? There is still the resend option Clicking resend allows you to edit the request, but unfortunately the "Content-Length" attribute is not automatically updated like it was with edit and resend, so all requests fail after being edited. This is because the Content-Length header indicates the size of the message body, in bytes, sent to the recipient. When you add or removes bytes in a JSON request for example, it doesn't get updated. The attribute can also not be manually set. How can I use version 102 to edit and resend requests the same way I used to?

Thank you.

Asked by programming_all_night 18 hours ago

Answered by TyDraniu 18 hours ago

  • Solved

Firefox 102 cannot open url in address bar, only searches

Starting today, with firefox 102 (on Ubuntu 20.04), I cannot open a url using the address bar. If I enter a url and then hit Enter, it brings up my selected search engine… (read more)

Starting today, with firefox 102 (on Ubuntu 20.04), I cannot open a url using the address bar. If I enter a url and then hit Enter, it brings up my selected search engine looking for that url, not opening the url itself. This has not happened before today. Is there a way to use the address bar only for opening addresses, and use the search bar for searching?

Asked by doctordruidphd 1 day ago

Answered by doctordruidphd 13 hours ago

  • Solved

Profiles Vanished

I have a linux debian 11 o/s with up-to-date Firefox I don’t know which version at the moment it is whatever debian repo pushes down. I have 5 profiles on this particula… (read more)

I have a linux debian 11 o/s with up-to-date Firefox I don’t know which version at the moment it is whatever debian repo pushes down. I have 5 profiles on this particular computer with no previous issues. I decided to create another profile to be used for some test work and when I created it I then launched it and opened a few tabs to make sure it worked then closed. I planned on copying the profile files from another profile into this one so I went to the profile folder - /home/user/.mozilla/firefox/profile.names

Once there I saw my other profiles but could not locate this one so I went back to an open browser where I had the about:profiles page open and decided to delete that new profile and start over I figured maybe I accidentally saved it to a different directory. I hit remove it and it gave me the box asking if I wanted to remove files I chose yes I then go back to - /home/user/.mozilla/firefox but folder firefox was gone with all of my profiles all that was left in .mozilla was - /home/user/.mozilla/extensions and - /home/user/.mozilla/systemextensionsdev. Both of these folders - “extensions” as well as “systemextensionsdev” are empty. I go to the local directory for each profile and the data is still there for each of the profiles - /home/user/.cache/mozilla/firefox/profile.name.

The recycle bin is empty. A system-wide search for the profiles comes up with just the ones in the .cache folder. Back at the about:profiles page any attempt to open the preexisting profile results in a prompt asking me to create a new profile. I still have the one profile open and the addons are not working correctly. I did a bookmark export on this profile and doing so generated the “firefox” folder that had disappeared plus a profile folder using the same name of this open profile - /home/user/.mozilla/firefox'profile.name - it created a profile folder for this open profile using the correct name.

Any ideas on how this happened? Can the local profiles still in .cache be used to somehow restore the full profiles?

Asked by komms.tb 1 day ago

Answered by komms.tb 1 day ago

  • Solved

userChrome

There is no userChrome.css in my profile. If it needs to be created, where do I create it? Yes, I searched for help. What I found was about userChrome.css to solve specif… (read more)

There is no userChrome.css in my profile.

If it needs to be created, where do I create it?

Yes, I searched for help. What I found was about userChrome.css to solve specific problems, but not what to do if it doesn't exist. Is userChrome still supported?

Thank you! Mark.

Asked by Mark Filipak 1 day ago

Answered by Mark Filipak 1 day ago

  • Solved

Problem with privacy settings

I reset my privacy settings to "standard", as they were causing too many problems. I quit Firefox. Some websites (like Google) are still telling me that cookies are disab… (read more)

I reset my privacy settings to "standard", as they were causing too many problems. I quit Firefox. Some websites (like Google) are still telling me that cookies are disabled, when they are not and don't allow me to go to these websites. I attached 2 screen captures. Any reason for this and how to fix this problem?

Thanks.

Asked by Sue 1 day ago

Answered by RobertJ 1 day ago

  • Solved

Change prefered google login

I have multiple google accounts, one is for work which requires VPN login and an extra password. When I type calendar or Gmail into the address bar, it takes me directly … (read more)

I have multiple google accounts, one is for work which requires VPN login and an extra password. When I type calendar or Gmail into the address bar, it takes me directly to this account. Switching to my personal account requires me to log in to a VPN, do DFA, then switch accounts. How can I ask Firefox to log in to my personal account first instead?

Thanks!

Asked by marcell.zimanyi 1 day ago

Answered by JBou 8 hours ago

  • Solved

How do I get rid of the downloads pop up that appears next to downloads icon?

I recently closed and re-opened Firefox to refresh it. Now, when I download an attachment from Gmail, a pop up appears next to my downloads icon. How do I turn that off? … (read more)

I recently closed and re-opened Firefox to refresh it. Now, when I download an attachment from Gmail, a pop up appears next to my downloads icon. How do I turn that off?

Asked by KT 1 day ago

Answered by KT 1 day ago

  • Solved

Bookmark dialog disappears in 3 seconds

Hello, Since recently the bookmark dialog has changed its behaviour, and to worse from my perspective. If I don't do anything for about three seconds, the dialog closes a… (read more)

Hello,

Since recently the bookmark dialog has changed its behaviour, and to worse from my perspective. If I don't do anything for about three seconds, the dialog closes and the bookmark is saved to a place where I most likely don't want it to be saved. Is there a way to get rid of the three second time limit? Thanks!

It's not necessary to read further to answer my question. Bellow I'm going to give some criticism and express frustration about this new feature (or is it a bug?). The criticism is not directed towards the nice people here who give support to users who have problems.

I understand that developers get new ideas and want to put them into practice, but if you change an often used behaviour like this, I don't think it's user friendly to just change the behaviour without asking the user if he want's that behaviour. Personally I don't see how the automatically disappearing dialog helps me (it's very easy to click Esc if I change my mind about bookmarking a page), but I keep experiencing how it makes my browsing experience worse, as I often pause for a moment for example to think what name I'm going to give for the bookmark, or where am I going to place it.

In practice this change has wasted at least an hour of my time (to find an explanation and (in vain) a solution to fix the behaviour), made me annoyed, and based on the comments here and other places, made quite a few other people annoyed too.

Please, when you change the behaviour of Firefox in the future, before changing the behaviour for an individual user, ask him first if he even wants the change. For example show him a dialog where he is told that "we have this new feature where your familiar dialog keeps disappearing every three seconds for no reason so that you get the pleasure of invoking it again...and again...and again. If you want to have that feature, check the box on the left".

Asked by ari.torhamo 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Cannot upload photos on this site - Mozille Support

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well. … (read more)

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well.

Asked by Amay 2 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Cannot log into Twitter [fixed]

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregiste… (read more)

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregistered Twitter from about:serviceworkers but still nothing, I also cannot upload the screenshot here it just says uploading and nothing else. Images are not uploading even from other devices.

Here is one of the errors showing on the console: Cross-Origin Request Blocked

Update: this issue was because of a filter from uBlock's list. Fixed now. I am not sure how to close my question.

Asked by Amay 2 days ago

Answered by Amay 2 days ago

  • Solved

Want to bring forward my windows 8.1 old firefox profile to windows 10

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted … (read more)

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted the files created by the install in the folder 'profiles'. When I copy my old firefox profile contents into that firefox profile folder, firefox does not pickup my bookmarks and extensions as I had hoped. Is it possible to get firefox to recognize my old profile contents? Thanks, Doug

Asked by literski 2 days ago

Answered by literski 1 day ago

  • Solved

Can I restore previously opened windows after they have vanished from the list of prev windows?

Hi there, I have a problem. I had two windows with aprox 30 really important tabs each open at all times. Somehow firefox closed those two windows when I opened a third w… (read more)

Hi there,

I have a problem. I had two windows with aprox 30 really important tabs each open at all times. Somehow firefox closed those two windows when I opened a third window (I don't know why and it doesn't matter tbh) and I didn't notice. I opened other temp windows and because of that the previous two with the important tabs were deleted from the chronic.

Is there any way at all to restore those two?

In my sessionstore-backups directory there are six files. previous.jsonlz4, recovery.baklz4 and recovery.jsonlz4. The other two are upgrade.jsonlz4 with a date at the end. The last one is from 20220630. Could this possibly be some older backup from my chronic with my old two windows? If so, is there a way to restore those? Just renaming them didn't seem to work...

I'd be glad for any help anybody could give me. :)

Asked by PsychoWedge 2 days ago

Answered by cor-el 2 days ago

  • Solved

Want option to have the Bookmark folder list open with ONE click.

The Bookmark menu used to open with ONE click. Now it assumes you're using the same bookmark, and if you want a different one, you have to click twice. I have many book… (read more)

The Bookmark menu used to open with ONE click. Now it assumes you're using the same bookmark, and if you want a different one, you have to click twice. I have many bookmark categories, and I usually have to click twice to get to the menu to choose a folder/location.

I looked for but couldn't find an OPTION for it to work as it used to, open with one click. I'm disappointed that I couldn't find this option. I hope the option to return to the way it used to work will be available in the next Firefox update.

Asked by kjsles444 2 days ago

Answered by cor-el 1 day ago

  • Solved

I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (read more)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Asked by Charlie Evans 2 days ago

Answered by Chris Ilias 16 hours ago