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Account setup changes my choices not saved on both old and new systems (win10 and win11). Also multiple prefs.js files.

In both my desktop older installation (now updated) and my new laptop installation, when I go thru Account Settings and check off what I want, it all changes when I leave… (read more)

In both my desktop older installation (now updated) and my new laptop installation, when I go thru Account Settings and check off what I want, it all changes when I leave the setup. I uncheck the startup page, and when I open both versions of Bird, the startup page is there again. Same with table/card setup, and other options. Isn't there a "save" in Account settings? Thanks, Stacy

Asked by Annette 4 months ago

Last reply by Googlethunderbird. 4 months ago

How to open incoming e-mail in the same window as the list of e-mails?

Is it possible to open incoming mails in the same window as the list of e-mails, just like in Google? I get distracted from seeing suddenly my e-mail in another window/ta… (read more)

Is it possible to open incoming mails in the same window as the list of e-mails, just like in Google? I get distracted from seeing suddenly my e-mail in another window/tab.

Thank you!!

Asked by Linuxrules 3 months ago

Last reply by Larry Haff 1 month ago

File (saving/moving) to a folder - Recent function (bug 2000453)

The File (saving to a folder) Recent function used to have the folders alphabetically. Some genius thought to reorganize the Recent folders to be in chronological order. … (read more)

The File (saving to a folder) Recent function used to have the folders alphabetically. Some genius thought to reorganize the Recent folders to be in chronological order. Is there a setting to have the Recent folders be in alphabetical order again? I could not find anything. Thanks in advance.

Asked by Paul 3 weeks ago

Last reply by david 3 weeks ago

Lost the indicator showing which folder I'm in

I have lost the indicator in the folder pane showing which folder I'm in. It used to have a small color tab in the folder pane on the left hand side. Indicating that the … (read more)

I have lost the indicator in the folder pane showing which folder I'm in. It used to have a small color tab in the folder pane on the left hand side. Indicating that the folder was selected. Any ideas to get it back? Thunderbird 140.3.1esr (64-bit)

Asked by hal2010 3 months ago

Last reply by Toad-Hall 3 months ago

Sharing email account

My wife and I have separate emails and we also share an email account. My laptopn has Thunderbird profile set up to receive from both and data is held on our local NAS … (read more)

My wife and I have separate emails and we also share an email account. My laptopn has Thunderbird profile set up to receive from both and data is held on our local NAS Wifes Laptop does the same and her data is on her folder on local NAS. For the shared email, we can each access and it creates a local copy on BOTH of our respective folders on the NAS. Whilst this works, i cant help wondering if we're setting up a sync loop. THe shared email isnt used much, but is there a way that we can share the exact same files /data for the shared email on the local NAS. ie. Still have one view in Thunderbird client but have the shared email data be on a common shared folder. Still keeping our separate profiles. This worked for Outlook pst files. But New Outlook is a disaster hence moving to THunderbird. . This seems to be a simple scenario. 3 email accounts 1 shared. 3 local data sets. One shared. 2 separate laptopns and THunderbird installations. One common local NAS. ANyone have any guidance for best practice ? THanks

Asked by Sullydks 2 months ago

Last reply by Wayne Mery 1 month ago

All buttons at top of TBird gone and I cannot add them back

Something happened that took away my 'get messages' button and my 'write' button and the others that used to be there. I can find nowhere to add these back. When I try … (read more)

Something happened that took away my 'get messages' button and my 'write' button and the others that used to be there.

I can find nowhere to add these back. When I try to adde them back in view-toolbar-toolbar settings, 'SAVE' is greyed out.

Either I am a real dumb user or this is a real dumb bug that cropped up today.

I have no way to get messages or write one now.

MACOS Tahoe 26, 140.3.0esr (aarch64)

Asked by srd-ann-arbor 3 months ago

Last reply by Ed 3 months ago

How Can I Get Thunderbird to Wrap Lines in Messages I'm Reading?

So many emails require me to scroll to the right to finish reading one line, back to the left for the next, etc. They hurt my head, they take fireever to read, and they h… (read more)

So many emails require me to scroll to the right to finish reading one line, back to the left for the next, etc. They hurt my head, they take fireever to read, and they hurt my right arm too. Thunderbird used to have an option to wrap messages, but it looks like it was deleted.

I tried adding the following tom my user css:

  1. messagepane {
   margin-left: 45pt !important;
   max-width: 900px !important;
   margin-right: 45pt !important;

}

The margin-left works. It gives a spacer between the message pane and the folder list.

The max-width and margin-right don't work. The messages still require horizontal scrolling, and the scrollbar shifts left, right up against the text, so it doesn't give the needed spacer.

I use the spacers to avoid the parallax-induced migraines.

Asked by MarjaE 2 months ago

Last reply by Ed 1 month ago

Storage Space Issues and IMAP Synchronization Settings in Thunderbird

Good morning, We are a company with around 10 employees and we use Thunderbird as our email client across multiple workstations. Some of our IMAP-configured mailboxes are… (read more)

Good morning, We are a company with around 10 employees and we use Thunderbird as our email client across multiple workstations. Some of our IMAP-configured mailboxes are used on several PCs and have grown quite large, causing local storage space issues.

I recently discovered that Thunderbird offers settings to manage synchronization more efficiently — for example, by limiting the download of messages to the last X days (e.g., 30 days), or by excluding certain folders from automatic synchronization. I’m referring specifically to the options under: Account Settings > Synchronization & Storage > Advanced…, and also the Disk Space section.

I tried changing these settings on an already configured account, but the changes don’t seem to take effect — messages are still being fully synchronized. I would like to know:

   If I’m doing something wrong in the process;
   If these changes only apply when configuring a new account;
   What is the recommended way to manage large IMAP mailboxes in a business environment to reduce local storage impact and improve performance.

Unfortunately, our email provider doesn’t offer alternative solutions unless we completely change the IMAP configuration, which we would prefer to avoid.

Thank you in advance for your support — I look forward to your response.

Best regards,

Asked by digitale1 4 months ago

Last reply by Wayne Mery 3 months ago

Disable Google Lens Context Menu

This is both a settings issue, and a privacy and security issue. I want to disable the google lens context menu item to protect my security and privacy from constant AI m… (read more)

This is both a settings issue, and a privacy and security issue. I want to disable the google lens context menu item to protect my security and privacy from constant AI monitoring. I've almost accidentally clicked the new option before and I don't want to send photos or images to google's AI unless I specifically intend to do so.

I feel like Mozilla is interfering with people's privacy more and more, taking away features from their users, adding features we don't want, butting in and telling us how our browsers should work. This is starting to become absurd. Now you've added AI into the browser that can control how your tabs are displayed and named even, a setting I found while trying to disable Google Lens.

There's a couple other settings I need to figure out how to disable too, such as the context menu of translate and the ChatGPT context menu items. I just removed ChatGPT and a new AI chat bot option appeared. Just wow. What the hell Mozilla. Is your intention to just turn your browser into one big spyware?

Give me the option to disable all of this stuff you keep adding. I have a policy thats supposed to disable your auto updates too but YOU disabled that as well allowing you to install all this malware/spyware into my machine without my authorization.

Asked by Vas 2 months ago

Last reply by Agent virtuel 2 months ago

Writing a new message

Ctrl+N (or Message/New Message) brings up a default template providing Paragraph format and Variable width. I can easily change these to my preferred Body Text and DejaVu… (read more)

Ctrl+N (or Message/New Message) brings up a default template providing Paragraph format and Variable width. I can easily change these to my preferred Body Text and DejaVu Sans - message by message - but how can I save this setting so that the default is always set this way? The nearest I can get is to save it in the templates folder, but Ctrl+ N doesn't go there: where does it look for the template it produces?

Asked by Roger Jarvis 1 month ago

Last reply by david 1 month ago

"Could not be compacted" ... "Verify that you have enough disk space" error - Useful? Any Chance of Getting Rid of It? (bug1959858)

Every so often a message pops up that a folder can't be compacted because it's in use. I don't understand why TB bothers users with this message. Compacting folders is s… (read more)

Every so often a message pops up that a folder can't be compacted because it's in use.

I don't understand why TB bothers users with this message. Compacting folders is supposed to be invisible to the user. It'll get compacted eventually, so no user action is required.

If I'm missing something, please educate me.

And if not, what's the best chance of getting it removed? Should I submit a bug report and argue that it's a bug in the design? Is a suggestion likely to do anything?

Asked by Toolworker 2 months ago

Last reply by Wayne Mery 1 month ago

How to best use threads and threading ?

Hi, I just cannot find any information on how Thunderbird designers see the Threads / Threading features to be used. How would I use it ? What are my (individual) … (read more)

Hi,

I just cannot find any information on how Thunderbird designers see the Threads / Threading features to be used. How would I use it ? What are my (individual) choices for configuration ? etc.

The only info I can find is : [how to manage and turn on/off the feature].

...and of course lots unhappy user voices across the forums.


So: How would I use it ? What are my (individual) choices for configuration ? etc. Please link the respective Mozilla resource (blog, help, user design doc, ... whatever).

Ah, to start with, a description of how the feature is meant to behave, can be a start. (Sorry, I was just too stupid to find that)

Asked by chRIS 3 months ago

Last reply by Rick 3 months ago

How to disable the donation webpage/screen

How do I disable the donation webpage that opens (in Thunderbird) automatically? A common suggestion is to disable the start page: https://support.mozilla.org/en-US/ques… (read more)

How do I disable the donation webpage that opens (in Thunderbird) automatically?

A common suggestion is to disable the start page: https://support.mozilla.org/en-US/questions/1226585 https://support.mozilla.org/en-US/questions/1520014 https://support.mozilla.org/en-US/questions/1515838 https://support.mozilla.org/en-US/questions/1507571 That option is already unchecked.

Some seem to be suggesting that this page opens when an update happens: https://support.mozilla.org/en-US/questions/1512477 There was no update installed lately.

Asked by niko.o.generic 4 months ago

Last reply by Ed 2 months ago

Zoom not working with 'ctrl +' unless ...

When reading received Emails, I try to use the combination of the 'ctrl' and the '+' key's, --by default will not work until/unless I first use one of the View\Zoom sub-m… (read more)

When reading received Emails, I try to use the combination of the 'ctrl' and the '+' key's, --by default will not work until/unless I first use one of the View\Zoom sub-menu item's. By comparison, while 'composing' or 'replying', the combination of the 'ctrl' plus '+' key's will work by default.

This has always been the case for the past year; if not longer.

Asked by query-01 5 months ago

Last reply by Ed 2 months ago

Edge Suddenly Taking Over (My Beloved Firefox) - MS Edge? BLECH!

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3. In the past week both Firefox and Win 10 have updated. I d… (read more)

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3.

In the past week both Firefox and Win 10 have updated. I don't know what happened, but now when I boot up or reboot, my computer opens to MS Edge. Yuck!

Every single time I have to reinstall Firefox! Once I do that, all is well again. I have all my bookmarks back, etc.

It also keeps changing my "default to Firefox" browser setting, turning it OFF, while I'm using Firefox. I repeatedly have to keep going in and clicking to make FF to the default browser again.

Why is it doing this? How do I stop it?

Anyway, I know I can't delete Edge or uninstall it. How do I shove it back into the black hole it has lived in until now?

Thanks very much in advance for any help offered. :)

KathyOnOBX

  • (Nope - computer not eligible to upgrade to Win 11. My processor isn't fast enough, I think.)

Asked by KathyOnOBX 3 months ago

Last reply by abredt 2 months ago

Page Summaries Does Not Appear in Settings

Per this page: https://support.mozilla.org/en-US/kb/summarize-pages-ios There should be a "Page Summaries" option in the Settings menu of Firefox for iOS. However in set… (read more)

Per this page: https://support.mozilla.org/en-US/kb/summarize-pages-ios

There should be a "Page Summaries" option in the Settings menu of Firefox for iOS. However in settings this option does not appear in the list, resulting in no way to turn off page summaries or remove the icon from the toolbar.

Please advise on how to disable this useless AI crap when the appropriate settings are not visible in the interface.

Asked by christophergibson 3 months ago

Last reply by Kiki 2 months ago

Email List Columns Changing Widths on Thunderbird re-Opening

I'm running Thunderbird 140.5.0esr (32-bit) on Windows 10 Pro Build 19045. After the last few updates the columns in the email listings are changing widths from what I'v… (read more)

I'm running Thunderbird 140.5.0esr (32-bit) on Windows 10 Pro Build 19045. After the last few updates the columns in the email listings are changing widths from what I've set them, this seems to happen after I close then reopen Thunderbird; which I'm having to do more often these days to resolve weird calendar malfunctions. For instance, the data column would appear so narrow that only the month/day show with "..." at the end, when I know I've looked at this yesterday with the full view of the date and time showing. I've reviewed my options and I've set them individually, set them globally and it makes no difference. Of course I've rebooted, etc. I have over a hundred local folders and they all change differently, of course some look the same but others don't. Most have the same column headings selected but it doesn't seem to matter. Some have the "Correspondents" column selected but many don't.

This is very irritating and I'd like to know why Thunderbird is doing this, and more importantly, how can I prevent this behavior in the future. Thanks,

Asked by Bill 1 month ago

Last reply by Mapenzi 1 month ago

How to fix Thunderbird tiny scroll bars, on Linux (Zorin Pro)

Hi, I've read some of the support topics about the super narrow scroll bars in Thunderbird. I did go to: https://www.reddit.com/r/Thunderbird/comments/1fz9f5j/comment/lr… (read more)

Hi,

I've read some of the support topics about the super narrow scroll bars in Thunderbird. I did go to: https://www.reddit.com/r/Thunderbird/comments/1fz9f5j/comment/lr02b8z/

which was suggested. I did the fix, which helped one problem (the super narrow scroll bar size), but there are no up & down arrows on the scroll bar. This was a really helpful feature. Is there any way to get the arrows back? The screenshot shows how TB looks in Windows 10. That's exactly what I want the scroll bars to look like.

I'm using Thunderbird 140.4.0esr (64-bit) on Linux (Zorin Pro 17) on a Lenovo Thinkpad X1 Carbon.

Thanks a lot, DD

Asked by DD46 2 months ago

Last reply by Agent virtuel 2 months ago

Check mail button is missing

I have 115.10.1 (32-bit) There used to be a button at the top to check mail. After update it is gone. I need that button. I realize there is a "Get new messages" on the… (read more)

I have 115.10.1 (32-bit) There used to be a button at the top to check mail. After update it is gone. I need that button. I realize there is a "Get new messages" on the file menu. But that is inconvenient.

Asked by Steevo 3 months ago

Last reply by Ed 3 months ago