All Products Community Forum

I have been using Thunderbird since about 2004 or 2005. It used to be somewhat instinctive to use in comparison to the current version. That's about 20 years ago. It now seems to have a minuscule amount of instinctual usability. My question / statement is where is the Tutorial. Like many products including Microsoft, make what they think are brilliant "improvements," and what they primarily do is cause confusion, frustration, greater difficulty in using the product and for many a wish they fervently pray for: "I I want my old thingamajg back."

I hadn't used Thunderbird since February of 2024 - LAST YEAR. Currently it is unrecognizable from then. I had been hospitalized with 3 stents, a pacemaker and heart valve, I'm back functioning and love life. However - It would have been simple to make a dozen short tutorials on enough things to easily do the basics. Pleading for donations and not making it simpler to use the product doesn't attract new users & make current users happier. I would be grateful if anyone can point me to some simple tutorial.

In my opinion what Thunderbird offers is too cryptic for me to process, I hope my post is noticed by a "Solver" Don't misunderstand me. I liked using Thunderbird for these many years because it was incredibly flexible, usable, and partially simple & instinctive. Today few people have the will or time to spend hours poring through help sheets that are a challenge and confusing to use.

Would appreciate your help.

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's getting to the point I'm considering not using FF. Does anybody have any suggestions?

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start.

Also one time today I lost all my pinned tabs and had to manually restore them one at a time.

Using Ubuntu 24.04.2 and latest Firefox. Cleared cache but doesn't help.

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Was prompted for various system updates including apps(Firefox). Performance has been very sluggish. At some points, it feels like I'm browsing on dialup. I have a 1GB connection from my ISP.

Not sure if this is a Firefox issue or in conjunction with the other system updates.

For about the last month, if I click on a link in an email or on a website that should connect to another website, there's a long delay in reaching that second site. This did not happen before. The delays are intolerable and do not occur on Chrome, for example. I prefer to use Firefox, but I feel I have no choice but to use Chrome instead. Can my issue with Firefox be fixed? Thank you for considering this issue.

Hi there,

I am using Fennec from F-Droid (build 1340020). I noticed that many Brahmic scripts on webpages are shown as boxes. I don't recall seeing this in early versions maybe years ago.

Notably all major scripts in India like Devanagari, Tamil, Telugu can not be rendered. However, Odia and Sinhala scripts are shown fine. Outside India, Tibetan script cannot be rendered either. However, SEA scripts like Thai, Burmese are fine.

Moreover, if I copy these boxes to the search bar, the actual content can be shown. The tab view can also show the title of the webpage correctly in Bramic scripts. And if I change the locale in the settings, the UI of Fennec app can also properly display the scripts.

To further debug, I went to the about:config and search for fonts. Unlike western or CJK scripts, the value of font.default of Bramic scripts is serif rather than san-serif. The default value of font.name-list of these Bramic scripts are just Noto Sans or Noto Serif. I tried to switch between serif and san-serif but got no luck.

I was wondering how to fix this issue. Thanks!

Is this a bug or config problem?

Occasionally, FF (Linux desktop) starts using a lot of memory. I kill tabs (sometimes it is OK to kill YouTube or X, sometimes not)

Eventually it starts impacting the system using so much memory. I terminate the FF instance. Often. More often than not. There is a separate task still running and I get the "Firefox is still running" when I try to restart. I then kill the remaining FF task via the OS or the process monitor. Then FF restarts.

Is this an issue with addons (I am running very few - uBlock Orign, and Privacy Badger and Cookie AutoDelete. Are the only ones active most of the time) Or is it an actual bug with garbage collection, and tasks getting away? Or is it an OS issue?

Lately, I’ve noticed Firefox consuming more RAM, especially with multiple tabs open. Is this a common issue in recent updates? What are some tips to optimize Firefox performance on lower-end PCs? Would love to hear your experiences!

Today Firefox crashed twice and a Tab crashed once! What's going on with Firefox? It's especially disurbing to have it crash during a long video and then you have to find where you left off.

Firefox Nightly (next generation web browser test) has no animation delay when playing sprunki, but there is a bug in the beta and current versions that become delay. (That's why I use other browsers.) There is no delay in other browsers. I hope it will be fixed.

Since updating to version 135.0.1 last night, all kinds of interactive maps have been loading like the pictured attached below. Even maps in pdf aren't properly loading, loading black pages. Everything works completely fine in all my other browsers.

He said its down to some update which for some reason I dont have but in the attached image, he is able to add his own wallpaper in nightly but I am not for some reason. Would love some support

When using firefox, and only when using firefox, I experience quite a lot of lag when using "google docs" (https://docs.google.com) and only when using "google docs", eg. this does not apply to, say, MS Word or google presentations.

Like I said this only applies to firefox, meaning google chrome and microsoft edge both work fine.

Here are some of the troubleshooting steps I've tried, without success:

  Launching in troubleshooting mode

  Disabling 0-RTT

  Disabling hardware acceleration

These issues do not appear on my machine at home, which also uses firefox, that however is a different version of Windows, an AMD cpu and a dedicated GPU instead of integrated, so idk if that narrows it down even one bit...

The computer on which the issues appear on is a HP Spectre x360 14, which if you don't want to search it up means I have 32gb of RAM @ ~7500MT/s, and an Intel Core Ultra 7 155H as my CPU.

I'd love to keep using firefox without having to fire up chrome every time i need to write/edit a document, which, as a student, is quite often...

Thanks a lot!