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release 78.0

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004) … (read more)

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004)

Asked by Ultrhub 1 week ago

Last reply by Ultrhub 5 days ago

crash problem [I have Report ID]

Hi guys I have been getting crash errors since yesterday. I completely deleted Firefox (and related folders) and installed a new fresh version. But the problem did not so… (read more)

Hi guys I have been getting crash errors since yesterday. I completely deleted Firefox (and related folders) and installed a new fresh version. But the problem did not solve. I have 2 Report IDs:

1- Report ID: bp-53f7a982-8f99-42c4-b182-5d3a50200611 view link: https://crash-stats.mozilla.org/report/index/53f7a982-8f99-42c4-b182-5d3a50200611

2- Report ID: bp-fa282037-879a-490c-9fca-8b50d0200611 view link: https://crash-stats.mozilla.org/report/index/fa282037-879a-490c-9fca-8b50d0200611

Thanks for any help.

Asked by mhzavareh90 3 weeks ago

Last reply by FredMcD 3 weeks ago

Firefox 77.0.1 crashes when on Facebook

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much e… (read more)

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much every time. Only restarting the browser helps. Seems similar [[to this|https://support.mozilla.org/en-US/questions/1153630?page=2]].

Any suggestions?

Asked by robert165 3 weeks ago

Last reply by FredMcD 3 weeks ago

Firefox update just finished, and crashed

06 04 20, Firefox update just finished, and crashed... Again. I had one Firefox tab open, tried to open another Firefox Tab, Firefox crashed, but it only Crashed the Tab … (read more)

06 04 20, Firefox update just finished, and crashed... Again. I had one Firefox tab open, tried to open another Firefox Tab, Firefox crashed, but it only Crashed the Tab I was trying to open. Here We Go Again. Don't tell me "Firefox doesn't Update and notify of same in a little window for (About) three seconds. Even after the Last Fiasco with Firefox's Updates Crashing) I set Firefox's Updates to "Ask First".




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Asked by kingofnicepeople 1 month ago

Last reply by ANAMIKA KUMARI 1 month ago

  • Solved

Firefox has stopped working in Windows 8.1

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that … (read more)

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that "Firefox has stopped working". I have uninstalled Firefox, rebooted my laptop and reinstalled Firefox, but get the same results. I also uninstalled 3 Microsoft KB updates that ran on the day that Firefox initially failed. Nothing seems to fix the problem. I also run Google Chrome, and have not issues with it. Here are the details of the problem: Problem signature:

 Problem Event Name:	BEX64
 Application Name:	firefox.exe
 Application Version:	73.0.0.7342
 Application Timestamp:	5e3dd850
 Fault Module Name:	StackHash_f96d
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Offset:	PCH_E3_FROM_firefox+0x0000000000012DA7
 Exception Code:	c0000005
 Exception Data:	0000000000000008
 OS Version:	6.3.9600.2.0.0.768.101
 Locale ID:	1033
 Additional Information 1:	f96d
 Additional Information 2:	f96d8dfc5abfdb4955f2d95536ed83bc
 Additional Information 3:	ac30
 Additional Information 4:	ac3018f570c0593619fc4cea353ba848

Asked by Keith 4 months ago

Answered by Roland Tanglao 4 months ago

worst browser to date?

All it does it non stop crash. it crashes other programs somehow. sync does not work at all. password manager is useless. explain this i go to a website 15x a day, passwo… (read more)

All it does it non stop crash. it crashes other programs somehow. sync does not work at all. password manager is useless.

explain this i go to a website 15x a day, password is clearly stored. i open on mobile, nothing populates at all. i have no clue what password is, none at all. i select reset password, type in password and hit enter and what does moronic firefox do? would ya like to update your pass for this site? dumb.

one basic webpage, view task manager, 2.5+GB of RAM dumb.

i open firefox, it took 9x to open because it would just nonstop crash, it crashed adobe and it crashed filezilla

https://cdn.discordapp.com/attachments/506134052898603009/711257570026848358/unknown.png

Asked by ihatemozillaroyally 1 month ago

Last reply by jscher2000 1 month ago

  • Solved

Of severe phisting encounter to report to Mozilla-Firefox!

Leaving my computer on/open through earling morning 5-6-20, find on my screen the following of I encountered, and wanted to report! Asking first... Was this a ligitimate… (read more)

Leaving my computer on/open through earling morning 5-6-20, find on my screen the following of I encountered, and wanted to report!

Asking first... Was this a ligitimate request? And then continues, actions I took,... to view control panel for dates of possible instals 'by recent dates',... intention to uninstall(s).

We're Sorry Firefox had a problem and crashed. We'll try to restore tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report (?-checkmark box) Tell Mozilla about the crash so they can fix it Details (?) Add a comment (comments are publicly visable) (?-checkmark box) Include the address of the page I was on (?-checkmark box) Allow Mozilla to contact me about this report (?)Enter your email address here Your crash report will be submitted before you quit or restart.

I cancelled the checkmark, of the 'screen box asked for the query-report', did not submit! Then hard started-shutdown my computer!

GUESS WHAT? My OPEN SCREEN had a BACKGROUND of a CHINESE PAGODA and LAKE MURAL! Not anything I consciously I would open with!

Continuing I went to Control Panel! Control panel showed a 5-5-20 application, Publisher Google Chrome, I didn't install or reinstall this 'date period'! Next line showed a 4-29-20 application, Publisher Google Chrome, I'm sure I didn't need to install or reinstall, but while I often daily go to Google Search.

FOLLOWING:

Also showed three (3) issues in Control Panel, on 'close dates other installs', I am going to UNINSTALL Verified Publisher London Jamocha-xyz,... were of SAME TYPE 'AdoptOpenJDK - Open source, prebuilt OpenJDK binaries (adoptopenjdk.net)


About 36,700 results (0.49 seconds) Search Results Web Result with Site Links

AdoptOpenJDK - Open source, prebuilt OpenJDK binaries adoptopenjdk.net Choosing the right JVM. HotSpot is the VM from the OpenJDK community. It is the most widely used VM today and is used in Oracle's JDK. It is suitable for all ... Latest release HotSpot is the VM from the OpenJDK community. It is the ...

About AdoptOpenJDK provides rock-solid OpenJDK binaries for the ... Installation Installers are currently available for Windows®, Linux®, and macOS ...

FAQ The JDK and JRE binaries we produce are published under ... Build archive HotSpot is the VM from the OpenJDK community. It is the ...

Release Notes S8010500: [parfait] Possible null pointer dereference at hotspot


I shutdown and restart! Still have the Chinese mural!

Robert!

No need to contact, if only questions re-verification any of the above, YOU have my Net ID!

Asked by MAGiiCRYSTAL 2 months ago

Answered by Andrew 2 months ago

Firefox 75 (and some earlier versions) crash sometimes when trying to print

Not always, but often enough to be very annoying, Firefox crashes when I click File>Print Preview or File>Print when trying to print a webpage. I have not noticed … (read more)

Not always, but often enough to be very annoying, Firefox crashes when I click File>Print Preview or File>Print when trying to print a webpage. I have not noticed anything systematic about the crashes. I did Internet searches for this problem and scoured the help on the Support site, but could find not recent mentions of this problem and no real solutions when this problem was discussed in connection with early versions of Firefox. Anyone else having this problem? I hope someone can suggest some solutions. By the way, my printer is a Brother MFC-L2700DW and I connect with it via USB. I've also tried reinstalling/updating the printer drivers, but no joy. My computer is a Dell N5110 running Win 7. I'm not too savvy about capturing Firefox error logs, but will read up on it and have some info available if anyone asks. Thanks.

Asked by lbecker 2 months ago

Last reply by lbecker 2 months ago

Firefox crashes more than 50 times a day, what should I do?

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experie… (read more)

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experienced crashes on Ubuntu 19.

It happens mainly when I switch tabs. I'm asked to restart. I already submitted hundreads of crash reports, hope you guys are taking a look. However this have been happening since january I guess. And it's getting worse.

Sometimes the crash will happen again and again if I try to reload the tab. I have to close the tab and open it again so it won't crash.

Please help, I love firefox, don't want to use another browser.

Here are a few ones:

https://crash-stats.mozilla.org/report/index/1859a0a1-2a41-4381-b2f9-8dd3d0200415 https://crash-stats.mozilla.org/report/index/35fb2b8d-f773-4c81-85cc-a1b560200415 https://crash-stats.mozilla.org/report/index/f81599e5-8671-45b4-8935-b42970200411 https://crash-stats.mozilla.org/report/index/01ca9596-1fac-4927-a61f-b736b0200219

Asked by Lucas Zanella 2 months ago

Last reply by Roland Tanglao 2 months ago

Can't reopen Firefox. Did it crash?

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank scree… (read more)

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank screen attempting to open my Yahoo homepage, but nothing happened. I force quit and attempted to reopen and nothing happened. I'm on a iMac and the icon on the deck just keeps bouncing. I haven't changed anything and it worked fine earlier. Is there a system problem? Thanks.

Asked by rasouza2149 2 months ago

Last reply by FredMcD 2 months ago

Firefox crashes a few minutes after opening

Both Firefox and Chrome aren’t staying open for more than a few minutes. No matter what site I have open or however many tabs they crash. My other apps are working, my in… (read more)

Both Firefox and Chrome aren’t staying open for more than a few minutes. No matter what site I have open or however many tabs they crash. My other apps are working, my internet is stable as well as my hardware. I’ve already restarted the computer, uninstall and reinstalled Firefox, cleaned my temp folders, cleaned up my disk and cleared my browser history. Latest report ID: bp-1322df80-2a8e-4e2d-9212-ff0030200417

Asked by clarksimon 2 months ago

Last reply by FredMcD 2 months ago

  • Solved

Firefox crashes all the time on multiple computers from the same moment (Gah! Tab just crashed)

Hello, I have two PCs with OpenSUSE Leap 15.1 Linux with different hardware. At the very same time the Firefox browsers stopped completely working on both. By completely … (read more)

Hello,

I have two PCs with OpenSUSE Leap 15.1 Linux with different hardware. At the very same time the Firefox browsers stopped completely working on both. By completely I mean one can start them and view pages like "about:support", but any attempt to open a new tab results in a message "Gah! Your tab just crashed!".

It doesn't work in Safe Mode either. There are close to none plugins on one of them, disabling plugins on the other Firefox doesn't help.

It can't be an issue of bad memory or drive or graphic card driver - the two computers are different and it happened at the same time.

It wouldn't even connect to my local router IP address, so it doesn't seem to be some issue with external routing.

It's been about 7-10 days since the issue started. I believe it may be either broken Firefox update or incompatible update of a system component that Firefox is dependent on.

Crash report: [https://crash-stats.mozilla.org/repor.../bp-c590e601-5e2c-4237-8b27-83d840200414|bp-c590e601-5e2c-4237-8b27-83d840200414]

Version 68.7.0esr Assembly ID 20200403171148 Identification of browser Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0 OS Linux 4.12.14-lp151.28.44-default

Oak

Asked by Oak 2 months ago

Answered by FredMcD 2 months ago

Cannot restart in Safe Mode, Firefox will not allow copy and paste, Firefox crashes

I recently switched to Firefox for my macbook pro-retina Mid-2015 (Mojave 10.14.6). It continually crashes, will not allow me to cut and paste (nothing happens) and will … (read more)

I recently switched to Firefox for my macbook pro-retina Mid-2015 (Mojave 10.14.6). It continually crashes, will not allow me to cut and paste (nothing happens) and will not start in Safe Mode (I get the Application Not Responding error). I have re-installed it three times, and it will initially behave correctly, then reverts to the above.

Asked by janenjohndoe 2 months ago

Last reply by FredMcD 2 months ago

Firefox crashes

BIOS_Manufacturer: Dell Inc. BreakpadReserveAddress: 2005619507200 BreakpadReserveSize: 83886080 BuildID: 20200403170909 CPUMicrocodeVersion: 0x410 CrashTime: 1586972234 … (read more)

BIOS_Manufacturer: Dell Inc. BreakpadReserveAddress: 2005619507200 BreakpadReserveSize: 83886080 BuildID: 20200403170909 CPUMicrocodeVersion: 0x410 CrashTime: 1586972234 Email: *** FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1586680603 MemoryErrorCorrection: None ModuleSignatureInfo: {"Apple Inc.":["mdnsNSP.dll"],"Microsoft Corporation":["msvcp140.dll","msvcp140.dll","vcruntime140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["dbgcore.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","winrnr.dll","npmproxy.dll","usp10.dll","DWrite.dll","webauthn.dll","wbemsvc.dll","fastprox.dll","wbemcomn.dll","wbemprox.dll","dhcpcsvc6.DLL","dhcpcsvc.dll","winnsi.dll","version.dll","netprofm.dll","amsi.dll","avrt.dll","nlaapi.dll","d3d11.dll","D3DCOMPILER_47.dll","WINMMBASE.dll","winmm.dll","uxtheme.dll","dwmapi.dll","dbghelp.dll","wtsapi32.dll","wsock32.dll","DXCore.dll","dxgi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","userenv.dll","umpdc.dll","profapi.dll","powrprof.dll","kernel.appcore.dll","msasn1.dll","win32u.dll","cfgmgr32.dll","ucrtbase.dll","KERNELBASE.dll","bcryptPrimitives.dll","crypt32.dll","cryptsp.dll","wintrust.dll","bcrypt.dll","gdi32full.dll","windows.storage.dll","msvcp_win.dll","nsi.dll","psapi.dll","setupapi.dll","gdi32.dll","sechost.dll","combase.dll","shlwapi.dll","msvcrt.dll","imm32.dll","rpcrt4.dll","user32.dll","ws2_32.dll","shell32.dll","SHCore.dll","kernel32.dll","clbcatq.dll","oleaut32.dll","advapi32.dll","ole32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","nss3.dll","mozglue.dll","lgpllibs.dll","xul.dll"]} MozCrashReason: Failed to get async shutdown service: NS_ERROR_FILE_NOT_FOUND ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 98 StartupCrash: 1 StartupTime: 1586972233 ThreadIdNameMapping: 11432:"Gecko_IOThread",4108:"Timer",1864:"Link Monitor #1",9560:"Socket Thread",13156:"TRR Background",16240:"BackgroundThreadPool #1",14096:"JS Watchdog",12040:"JS Helper",12584:"JS Helper",3996:"JS Helper",936:"JS Helper",5496:"BGReadURLs",1060:"Cache2 I/O",13748:"Cookie",3924:"Worker Launcher", Throttleable: 1 URL: UptimeTS: 8.44 Vendor: Mozilla Version: 75.0

This report also contains technical information about the state of the application when it crashed.

edit: removed personal information for your protection. (philipp)

Asked by Lalit Chauhan 2 months ago

Last reply by jscher2000 2 months ago

  • Solved

Firefox stalls at "doing some housekeeping" eventually crashes.

Firefox has been running slow. I preformed an update, It stalls at the housekeeping stage. I've used the installer and the full file. I've deleted it from the hard dr… (read more)

Firefox has been running slow. I preformed an update, It stalls at the housekeeping stage. I've used the installer and the full file. I've deleted it from the hard drive and the registry. It still installs at housekeeping

Asked by Chip 2 months ago

Answered by FredMcD 2 months ago

Firefox 75 browser crashing daily

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.… (read more)

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.

I'm using a macbook, mid-2010 upgraded with SSD and 8GB RAM. (Which may be the problem right there.)

My only extensions are Facebook Container, OneTab, Reddit Enhancement Suite, and uBlock Origin. Only plugins are OpenH264 Video Codec, Shockwave Flash 32.0, and Widevine Content Decryption Module provided by Google Inc. (no idea about this last one).

Any ideas?

(My understanding of the inner-workings of computers does not run terribly deep...)

Asked by wnheck 2 months ago

Last reply by FredMcD 2 months ago

Absturz von Firefox beim Start

Ich kann Firefox nicht mehr öffnen da er mir beim starten immer abstürzt. Ich habe es bereits im abgesicherten Modus und mit bereinigen versucht, aber auch das hat nichts… (read more)

Ich kann Firefox nicht mehr öffnen da er mir beim starten immer abstürzt. Ich habe es bereits im abgesicherten Modus und mit bereinigen versucht, aber auch das hat nichts geholfen. Absturz-ID: bp-48ce030f-c281-4ecf-9ed6-905a40200315

Asked by uboelker 2 months ago

Firefox ist crashed

My use the LEAP 15.1. The System is new installed. Thunderbird and Software update ist ok. Istart Firefox and as came the side with Cashreport. Report-ID stand into the C… (read more)

My use the LEAP 15.1. The System is new installed. Thunderbird and Software update ist ok. Istart Firefox and as came the side with Cashreport. Report-ID stand into the Crash-Report. I can not send only submit Button.

Asked by tellcommoederle 3 months ago

Last reply by tellcommoederle 3 months ago

crash reports

Firefox keeps crashing when opening and constantly sends back error reports and logs them eg -Crash ID: bp-7645ecc4-3600-4c81-a51f-546f30200409...all well and good but ho… (read more)

Firefox keeps crashing when opening and constantly sends back error reports and logs them eg -Crash ID: bp-7645ecc4-3600-4c81-a51f-546f30200409...all well and good but how do i fix it. Firefox is virtually unuseable at times.

Asked by the.beach 3 months ago

Last reply by FredMcD 3 months ago