All Products Support Forum

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan

Hi,

I have a plenty of tabs accumulated in my FF on Android, v119.1.1 (Build #2015984795), 2a75e15258+ GV: 119.0.2-20231108221453 AS: 119.0.

Within Tabs menu there is Share all tabs option. When clicked, the Save as PDF, Print, and typical android sharing options are presented.

Click on Save as PDF does nothing. Sharing to other apps works partially (text list is shared, but some parts of it are not kinks but a concatenated text of tabs titles combined together, not clickable, not https:// part).

The phone has lots of tabs, many of which are deactivated.

I want to backup them and review on bigger screen, but can't do that :)

Sharing to other devices connected via Mozilla account shares only subset of tabs, not sure about the logic, the most recent ones for sure + some deactivated but not all of them.

Maybe I am blind and wise developers already have this option but I doubt it!! and my obvious question is how in the world I have to sync all my collection list of web pages ???? and pinned sites ??? why this is so hard for a dev brain to understand that if you made a option for storing weblinks so should be a way of saving all this !!!! VERY OBVIOUS THING !!but in 2023 we still have problems losing bookmarks and other data !!! because of horible app design (not UI) !! im in the process in moving to new phone and I'm stuck because I don't see a way of saving all my old phone to ne without deleting lot of info or with lot of manual work to copy at least something and this is 2023 !!!

The browser for android is excellent in a lot of ways, but I find it really irritating when I open the app and see tabs I already closed in my previous sessions open in the new session. You end up having to close the same tab multiple times because each time you leave the app and return, the tabs are automatically reopened. Sometimes as many as 2 or 3 previously closed tabs are reopened automatically whenever the app is opened next. I just find this quirk highly annoying and I wonder if there's a fix for this

Hi , I have Firefox on old android device ( android 4.0.1 ) and I have a lot of bookmarks on it . I need to backup or save my bookmarks to use it on my new android phone . The problem ( I can't sync or use my fireFox account on the old phone because Firefox not support android 4.0 anymore _ so old devices can't sync anymore) When I try to sync it give an error with empty page.

I am on Firefox 117, Galaxy Tab S9. When I try to log into my firefox account it open the log in window in a new tab and i do manage to log in to firefox in that tab, but it doesnt actaully log me into the firefox app so sync etc doesnt work. I have tried reinstalling firefox, restarting, all the basics.

I am running Ff 114.0.2 on a Windows 11 workstation and Ff mobile on a Samsung Galaxy S20. Syncing is enabled on both devices, but passwords are not syncing, even after manually syncing. Autofill of usernames and passwords works on my workstation, but not on my mobile device, even though that feature is enabled. Sometimes (but not always), I am prompted on my mobile device to unlock Firefox, but after tapping the prompt, nothing happens.

Please help. My seamless syncing is not seamless. Laptop has win11, version 114, all the necessary options, but my phone has no in-browser scan accessed through the missing 'sync and save data' option. I remain a loyal (2004) user. Thank you

I used to be able to sync all of my devices before. Now I don't even have " sync" tab on my android so I cannot see my bookmarks on my desktop from my phone or vice versa

I just installed (and reinstalled) Firefox on my iPhone 12 Mini, in the hopes that I could sync bookmarks, etc., that I have set up on my notebook's Firefox browser. I have gone through all the steps (twice) and it still will not migrate my bookmarks to the ios version. My account shows that Firefox is active on both devices. What am I missing? John

I don't know if syncing's the problem. My business email is locked. I haven't been able to use it and it is critical that I have this working. Can I chat with someone?

I'm following instructions on computer. On Android I can't find 'sync and save data' option as instructed. I tried finding it in three dots and in settings as well. I'm signed in on both devices with the same email.

I have an old phone that recently(~1 month) stopped working. I synced my tabs before the device stopped working but had no immediate need for them. Now when i try to access those tabs on my pc, about a month later, I am unable to find them. My account shows that the device was backed up a month ago. Is there a time limit to access the tabs that i synced?