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Firefox cannot open any websites on mobile data, but other browsers can

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every oth… (read more)

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

Asked by Danington 1 month ago

Last reply by Yves Beck 2 hours ago

Firefox on Android not working on mobile data

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on … (read more)

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on Firefox Beta app and Firefox Nightly. All other applications work as expected with full internet access on mobile data. The same pages/addresses respond as expected on Chrome and the built-in browser.

Simply put, all Firefox apps have no internet connectivity on mobile data.

Solutions I've attempted with no success or change: Re-install Firefox. Logging out of Firefox Sync. Clear Firefox data and cache. Disabling tracking protection. Disabling HTTPS-only mode. No proxy settings are enabled. Confirmed Firefox application has mobile data network privileges. Disabling, re-enabling mobile data network privs. Installing Firefox Beta and Firefox Nightly; same issue.

Another possibly related issue: Firefox does not follow routes from a Cisco AnyConnect VPN on my phone. Opening pages/IP addresses routed through the VPN are rejected or timeout as if the VPN is not active at all. The same pages/addresses respond as expected on Chrome and the built-in browser. This occurs over Wi-Fi as well, of course nothing works on mobile data as described above.

Device: Oneplus 8T (KB2003) OS: OxygenOS 13.1 (Android 13) Firefox version: 117.0.1

Asked by ingitho 2 weeks ago

Last reply by reconman 2 weeks ago

Browser not secure on pixel

I downloaded foxfire focus on my pixel phone. When I sign into my e-mail and certain websites the browser is showing not secure. I try to login from that phone but couldn… (read more)

I downloaded foxfire focus on my pixel phone. When I sign into my e-mail and certain websites the browser is showing not secure. I try to login from that phone but couldn’t because the links didn’t work.

Can’t get pictures it flashes up so quickly can’t catch a picture. What would cause browser not being secure.

Asked by Grateful 4 months ago

Last reply by Paul 3 months ago

CONNECTIVITY

I use Firefox for going onto AOL and keep getting the message below. Would appreciate talking with someone and even better, getting onto my MacBook Air and help me out. T… (read more)

I use Firefox for going onto AOL and keep getting the message below. Would appreciate talking with someone and even better, getting onto my MacBook Air and help me out. Talking is most helpful. Tim

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.effulgencefoundation.org. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by timpotter 2 months ago

Last reply by Paul 2 months ago

I am being blocked fromsome very common sites. Explanationis this code: 73640084513950300371530676155619816679720034968299102359

All of a sudden I cannot access common sites like the postal service. A note says I do not have access and gives an error code:7364008451395030037153067615561981667972003… (read more)

All of a sudden I cannot access common sites like the postal service. A note says I do not have access and gives an error code:73640084513950300371530676155619816679720034968299102359

It has happened on more than one site, both https

Asked by padgettcynthia 2 months ago

Last reply by Paul 2 months ago

Problems

Hi. I have been having problems with Firefox. I can not open the app for a few hours and when I do I get a grey screen. I also notice that the padlock at the top of the s… (read more)

Hi. I have been having problems with Firefox. I can not open the app for a few hours and when I do I get a grey screen. I also notice that the padlock at the top of the screen has a red line through it.

I check the padlock and it shows the connection is not secure, even on google sometimes. It also takes forever for the page for reload itself and then it becomes secure and only then can I move to a different tab as I can't do that when the connection is unsecure. I also can't reload the page as it doesn't do anything.

When the page finally goes back to normal it only last so long before the page ends up unsecure when I've not visited the app for a while again. This is getting beyond annoying now.

Sometimes things go really bad when this unsecure connection occurs because the whole app will sometimes restart and I'll have lost all my open tabs, which when I check the recent closed tabs area it doesn't show them because they weren't closed manually which is also annoying.

Hope something can be done about these problems. I sometimes get the unsecure connection on the Firefox Nighty but that seems to refresh the tab within a few seconds of my opening the app.

Asked by Shellbie Hogan 2 months ago

Last reply by Paul 2 months ago

Can't access the web while using mobile data

I use Firefox nightly and about a month ago using mobile data completely broke. Everytime with every site it says "Connection timed out". Every single other application a… (read more)

I use Firefox nightly and about a month ago using mobile data completely broke. Everytime with every site it says "Connection timed out". Every single other application and browser works on my phone with mobile data but not Firefox. I've tried reinstalling Nightly and installing the regular version but the issue persists. I do use a tracker blocking application but I have Firefox completely whitelisted in it and it's been working fine before.

Asked by viliukas.jokubauskas 1 month ago

Last reply by Paul 1 month ago

MY 'DUMB' CELL PHONE WILL NOT ALLOW APPS. /NO INTERNET CONNECTION

Really do Like Firefox/Mozilla; Appreciate the opportunity offered to apply an app to link to cell phone; However my Cell Phone does Not allow apps, No Internet Connect… (read more)

Really do Like Firefox/Mozilla; Appreciate the opportunity offered to apply an app to link to cell phone; However my Cell Phone does Not allow apps, No Internet Connection. Should I go to 'Settings' to opt-out for the app??

Asked by PEGGY 1 week ago

Last reply by Paul 1 week ago