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problem with privacy and security options

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates yo… (read more)

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates you install ) and its greyed out . i made everything ( refresh - troubleshoot - uninstall ) and with the first click on singing my account on Firefox and add my restore my add-ons after setting up windows this option become unavailable (greyed out) and cant edit it. i need a solution without going to set up a new windows because its so tiring to set up a new windows to edit this option. please give me a solution its emergency. thanks a lot.

Asked by mohammed_abdelraouf 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox android is deceiving users

When you open firefox private mode, it says leave no trace. Assuring users that whatever happens in their private session, stays in that session, but this is a blatant li… (read more)

When you open firefox private mode, it says leave no trace. Assuring users that whatever happens in their private session, stays in that session, but this is a blatant lie and firefox knows this. Go to any site that has cookies, or user login, or something similar. login into the site. Than simply remove firefox from ram. Now open firefox again, go to private mode, and go to that site. Most of the time, it still remembers the user. This issue has been present for far too long, not addressed, still pushed to the users that it is safe to use. Instead of warning the users, it is promoting them to use it by saying leaves no trace in this new update. This is unacceptable.

Asked by easytoremember13285 3 months ago

Last reply by Paul 3 months ago

every download gets stopped with "This file contains a virus or malware"

every download gets stopped with "This file contains a virus or malware", have to click on the file, then click "allow download" every time! I check the file with my an… (read more)

every download gets stopped with "This file contains a virus or malware", have to click on the file, then click "allow download" every time!

I check the file with my antivirus and it finds NOTHING!

Asked by v 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

How do I ban permissions for all sites?

What happened to Firefox's permission's page? There's so few options now. I'm being harassed by websites to give them permission that should be blocked across the entire … (read more)

What happened to Firefox's permission's page? There's so few options now. I'm being harassed by websites to give them permission that should be blocked across the entire browser. I'm autistic and sensitive to popups/interruptions/distractions. So most permissions I simply had off for everything, because I don't want to be asked anything. I don't want to confirm anything. I don't want any popup of any type. So I turned everything off and it was good. (except blocking cookies of course)

But now sites are asking me again and there's no way to blanket turn off everything. I see I can press "Ctrl+i" to bring up specific permissions for that site, but that's not good enough. I specifically need permissions blocked for sites I've never visited. Needing to visit the site first completely defeats the purpose.

The permissions listed in the settings isn't all of them. How do I turn off ALL permissions for ALL sites. I can turn on specific permissions when I want them. Essentially, how do I recreate functionality that used to exist but was removed from us for whatever reason.

Also, it's a huge security hole! I'm a senior full stack developer. Asking permissions for a user is a great way to fingerprint them. If I accidentally hit "yes" to a few key permissions, I can be fingerprinted. Another reason I should be able to blanket ban these permissions. I just want my browser to be a browser. These permissions do nothing for me but make the experience worse.

Asked by Anon 3 months ago

Last reply by antoninbavoil 2 months ago

Hidden ad tabs - Why is this allowed?

I did some research recently on some travel sites. Today, while trying to research which tab was doing DNS queries to SnapChat (which I never use) I learned about `about… (read more)

I did some research recently on some travel sites.

Today, while trying to research which tab was doing DNS queries to SnapChat (which I never use) I learned about `about:processes`. I found 5 "hidden" tabs from various travel sites (some of which I never visited) running in the background. I did not explicitly hide any tabs.

WHY IS IT ALLOWED FOR SITES TO KEEP OPEN HIDDEN TABS AT ALL WITHOUT TELLING ME ABOUT IT?

This is not conducive to trusting Mozilla.

Asked by jhgarrison 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

have bugs and being remotely hacked

0 being remotely hacked deleting emails Firefox Google Chrome everything you can imagine for 2 years you got bugs all kind of issues can't do passwords anything like that… (read more)

0 being remotely hacked deleting emails Firefox Google Chrome everything you can imagine for 2 years you got bugs all kind of issues can't do passwords anything like that it's really really annoying I needed some help I had please help guys thank you thank you

Asked by zoiemaediez2 3 months ago

Last reply by Daryl White 1 month ago

Persistent Storage

To sign into Chatgbt I used my google account. Mozilla asks me "do I want to store info in persistent storage?" I click "learn more" about persistent storage. It takes … (read more)

To sign into Chatgbt I used my google account. Mozilla asks me "do I want to store info in persistent storage?" I click "learn more" about persistent storage. It takes me to a page that has zero mention of the words "persistent storage". That is a huge UX error. It says to me that really, you don't want me to know about persistent storage, and prefer that I remain confused and feel forced to agree to things I may not really want to, because you're making it difficult to understand what's actually involved. Not cool. Definitely now considering changing my browser after over 20 years.

Asked by David Lenik 1 week ago

Last reply by Denys 6 days ago

False Firefox update

I was prompted to install a .js file while on a website unrelated to mozilla organization. I was taking a work call and distracted at the time and was dumb enough to inst… (read more)

I was prompted to install a .js file while on a website unrelated to mozilla organization. I was taking a work call and distracted at the time and was dumb enough to install it before I realized this was not a normal update. Should I uninstall and reinstall firefox? My McAfee blocked the script from "trying to hijack one of [my] apps"

Asked by john417 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Information Your browser is being managed by your organization.

At the top of my settings it says: Information: Your browser is being managed by your organization. What does this mean? It's my personal laptop, I bought it myself an… (read more)

At the top of my settings it says: Information: Your browser is being managed by your organization.

What does this mean? It's my personal laptop, I bought it myself and I don't work for any organization.

Thanks for your help. Nancy

Asked by Nancy 3 weeks ago

Last reply by George Kitsoukakis 1 week ago

"Your browser is being managed by your organization." I dont work in any organisation

In settings, it says Your browser is being managed by your organization. I clicked it and it led me to the policies page. In there it says Policy Name- Certificates, Poli… (read more)

In settings, it says Your browser is being managed by your organization. I clicked it and it led me to the policies page. In there it says Policy Name- Certificates, Policy value- ImportEnterpriseRoots and then true. I neither work in an organisation, nor I have any antivirus in my computer. Why is this happening?

Asked by pepethefrog733 1 month ago

Last reply by Balázs Meskó 1 month ago

scam extention

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_m… (read more)

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_mobile/

Asked by amirali ahmadi 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Pop-up ad for McAfee in the form of a fake Firefox tab

On Windows 11 Pro, with the promotional McAfee app already uninstalled, the Firefox browser persistently presents what amounts to a Pop-up advertisement in the form of a … (read more)

On Windows 11 Pro, with the promotional McAfee app already uninstalled, the Firefox browser persistently presents what amounts to a Pop-up advertisement in the form of a fake new tab that remains in the background, unseen and left open even after one closes the browser session. How can this phenomenon be permanently terminated?

Asked by Opeysheart 3 months ago

Last reply by NoahSUMO 3 months ago

Ich bekomme laufend Meldungen das ich Viren und Trojaner habe. Der Windows Virenscanner zeig nichts an und ich bin nicht bereit Mc Affee zu kaufen

bold textIch bekomme laufend Meldungen das ich Viren und Trojaner habe. Der Windows Virenscanner zeig nichts an und ich bin nicht bereit Mc Affee zu kaufen … (read more)

bold textIch bekomme laufend Meldungen das ich Viren und Trojaner habe. Der Windows Virenscanner zeig nichts an und ich bin nicht bereit Mc Affee zu kaufen

Asked by rudolfcowboy 1 month ago

Last reply by James 1 month ago

Private lock not hiding tabs

Hello there, I am new to Firefox. I recently installed it on Android with the latest version (I believe it is 143) and while playing with the settings, I found the "Pri… (read more)

Hello there,

I am new to Firefox. I recently installed it on Android with the latest version (I believe it is 143) and while playing with the settings, I found the "Private Lock Tabs" feature. However, even after acknowledging it with my fingerprint, I can switch back and forth to normal browsing without it ever requesting my fingerprint again, and my private tabs remain visible and are never hidden. I have tried uninstalling/reinstalling the app and turning on/off the feature but it doesn't seem to work. Any help is appreciated!

-Juan

Asked by juanfadiaz 1 month ago

Last reply by Kiki 1 month ago

Firefox Popups

I am currently getting unwanted popups purporting to be from firefox about virus protection. I know they are fake because they report my McAfee license has expired, and i… (read more)

I am currently getting unwanted popups purporting to be from firefox about virus protection. I know they are fake because they report my McAfee license has expired, and it hasn't. I have McAfee scanning for viruses right now. They are generated over again when I close them; so I can't get rid of them.

Asked by gordonsavage 4 weeks ago

Last reply by James 4 weeks ago

Certificate Manager Authorities

Was reviewing my Settings. Looked under Privacy & Security, Browser Privacy, Certificates, View Certificates. The Certificate Manager has many listed under “Authoriti… (read more)

Was reviewing my Settings. Looked under Privacy & Security, Browser Privacy, Certificates, View Certificates. The Certificate Manager has many listed under “Authorities.” Some look suspicious. How do I determine which are valid and which should be deleted?

Asked by macmare58 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago