Showing questions tagged: Show all questions
  • Solved
  • Locked
  • Archived

All sites insecure after Firefox Refresh

I've just done a Firefox Refresh which has been a bit of a disaster as any attempt to connect to any sites now gives a message to say that they don't have the right certi… (read more)

I've just done a Firefox Refresh which has been a bit of a disaster as any attempt to connect to any sites now gives a message to say that they don't have the right certificate and are insecure. The same goes for your own site!

Any help please??

Asked by Captaincareful 1 year ago

Answered by philipp 1 year ago

  • Solved
  • Archived

My list of saved logins/passwords is suddenly empty. Why?

I turned on Firefox this morning (after a Microsoft update/shut down last night). Heading to my usual pages where my logins/passwords come up automatically, I discovered … (read more)

I turned on Firefox this morning (after a Microsoft update/shut down last night). Heading to my usual pages where my logins/passwords come up automatically, I discovered the boxes were empty - they are usually filled by autofill; these are login pages to my blog, Amazon, eBay etc. I had also been logged out of my Firefox account, so I logged back in (I had remembered that password, luckily) Checking Options/security - show saved logins, I found absolutely no list of saved logins at all. (Horror!) I synced Firefox - still no list of saved logins Where have they gone and how do I get them back?

Hoping someone can help 'cos it's about five years' worth of saved logins.

Asked by JamesCollins26 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox Won't Start

I recently re-installed Kaspersky on my computer and now Firefox won't open, it was working fine before, there's no error message or anything. I've already been through t… (read more)

I recently re-installed Kaspersky on my computer and now Firefox won't open, it was working fine before, there's no error message or anything. I've already been through the articles and nothing has helped, nothing related to firefox will open and uninstalling to re-install has proven to be nothing but a waste of time, does anyone have any suggestions I cannot keep using someone else's computer because of this

Asked by JEB4690 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FireFox 67 will not Start FireFox 66 worked fine, what changed?

Firefox 67 will not start, but Firefox 66.0.3 worked just fine. The Event Log shows the following when trying to start Firefox 67: Faulting application name: firefox.exe… (read more)

Firefox 67 will not start, but Firefox 66.0.3 worked just fine. The Event Log shows the following when trying to start Firefox 67:

Faulting application name: firefox.exe, version: 67.0.0.7075, time stamp: 0x5cdded92 Faulting module name: sxwmon64.dll, version: 5.0.168.0, time stamp: 0x5852c85c Exception code: 0xc0000005 Fault offset: 0x000000000004714a Faulting process id: 0x2b28 Faulting application start time: 0x01d5122658d24497 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\sxwmon64.dll Report Id: 34b72392-2a7e-4400-a0a0-74dc5d7e42c5 Faulting package full name: Faulting package-relative application ID:

Asked by micbow 1 year ago

Last reply by micbow 1 year ago

  • Archived

Firefox Auto-close Randomly

Firefox browser has been the most stable and lightweight for me to use on desktop in the past, but things started to annoy me when the browser starts to randomly close. S… (read more)

Firefox browser has been the most stable and lightweight for me to use on desktop in the past, but things started to annoy me when the browser starts to randomly close. Since it's rarely for me to open my desktop I chose to iqnore it for some time and proceed to do a re-download/install the browser yesterday (5/26/2019) and it works find until I start installing an antivirus.

Please share some advise on this.

Asked by Cha3m 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

FF help says 'click on the key icon at the left side of the address bar' to activate the Save PW function. The latest FF has no key icon. What do you do?

I am running Firefox 66.0.2 (64-bit) on a Windows 10 machine, up to date at 1 April 2019. (No this is not an April Fool's joke!) Some time ago, Firefox (and Thunderbird) … (read more)

I am running Firefox 66.0.2 (64-bit) on a Windows 10 machine, up to date at 1 April 2019. (No this is not an April Fool's joke!)

Some time ago, Firefox (and Thunderbird) stopped saving logins and passwords and as I had better things to do, I just put up with it. Now I would like to sort the problem out, but can find nothing specific on this problem. The closest advice is at: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import#w_make-firefox-remember-usernames-and-passwords

On this page the advice is all about clicking an a key icon. Problem is: the latest version of Firefox has no key icon.

When I check under Options-> Privacy & Security->Logins & Passwords the box to tick for "Ask to save logins and passwords for websites" is faded out and does not work.

I have tried to attach screen shots of the instructions described, but they will not load.

I have looked all over Firefox Help but all the answers direct you back to the about instruction about clicking the key icon which is simply not present on my screen.

Other thoughts:-

Could Avast Free Antivirus have given me a 'free trial' that has upset the system?

Could Duckduckgo be in conflict with Firefox about privacy, i.e. password management?

Any suggestions?

ePaulo

Asked by epaulo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Avast Security Browser Extension not staying enabled after upgrading to Firefox 66.0

Yesterday I upgraded to the newest version of Firefox (66.0, 64-bit). I use Avast Antivirus for virus protection, and I noticed after I upgraded to the new version of Fir… (read more)

Yesterday I upgraded to the newest version of Firefox (66.0, 64-bit). I use Avast Antivirus for virus protection, and I noticed after I upgraded to the new version of Firefox and went to go online, the Avast Online Security Browser Extension showed that the automatic blocking of trackers was disabled, so I clicked More Settings and re-checked the things that were previously unchecked (the do not track boxes), afterwhich I clicked Save, and everything was A-OK.

After I was finished, I closed the page I was on.

When I went back in awhile later, the same thing occurred, and I had to do the same thing all over again.

I'm not sure what to do so I don't have to keep repeating the same process over & over again. Any help would be greatly appreciated, as I'm unsure whether this is Firefox-related or Avast-related. I did post over at Avast's forums, too.

Thanks in advance.

Asked by IwakuraLain 1 year ago

Last reply by Pj 1 year ago

  • Archived

Can't get any tab to actually load - again.

I've been using this browser for more years than I can count. This is a new problem, I had it a few weeks ago, the solution then worked. Today, I restarted my machine, an… (read more)

I've been using this browser for more years than I can count. This is a new problem, I had it a few weeks ago, the solution then worked. Today, I restarted my machine, and the problem is back. I had to uninstall it, delete the folder, install again. I also had to run ipconfig /flushdns to get it back running.

So, I rebooted, tried to run CCleaner to clear out some detritus, it said Firefox was open. It wasn't. So I tried to open it and I got a blank screen. I uninstalled it again, repeated the flush, tried to delete the folder but get a message saying I can't because it is open. Though it is not on my machine. I cannot root it out, like some kind of ghost.

I've changed my default browser. I'm a little tired of this issue continuing. It is not happening in any other browser. So, I am open to suggestions as to what to to do, and how to avoid this coming up repeatedly as well. Each time I've gone through this reinstall process, I've had to redo everything, pinned tabs, etc. This is far too high maintenance a program to keep. It is depressing.

I do have it running on my backup machine, another Win 10 Pro, it works fine there. This is a Win 10 Pro, 64bit, 16 GB ram, new last November, machine. Very nice except for this one recurring issue. I also have it on my iPhone, iPad and MacBook with no issues. I have rebooted since the last time this happened, so I have no idea why today it got recalcitrant on me again. I don't want to spend three hours on this problem over and over, I hope you get why. I'd appreciate any advice. I am a half inch away from just moving on completely. That frustrated. I just love so many things about this browser I hate to give it up but I haven't the time to keep this merry go round going either. Thanks.

Asked by genej313 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

The owner of support.microsoft.com has configured their website improperly.

I'm running into some problems with accessing Hotmail as for some reason it will insist on adding a OWA like so https://outlook.live.com/owa/ and I'm being blocked from a… (read more)

I'm running into some problems with accessing Hotmail as for some reason it will insist on adding a OWA like so https://outlook.live.com/owa/ and I'm being blocked from accessing Microsoft support at as Firefox Claims that Microsoft support at https://support.microsoft.com/ hasn't configured their website correctly which I find hard to believe. Can this be switched off or bypassed as I need to know what's going on with the Hotmail account?

Asked by Michael11 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

in three browsers i have the same problem but not on a other pc.

i have a problem that suddenly appeared. i think it is a security issue from a browser add on from f-secure but i didn't change anything. avatars generated by website , n… (read more)

i have a problem that suddenly appeared. i think it is a security issue from a browser add on from f-secure but i didn't change anything. avatars generated by website , not the one's you upload as personalized avatar, are not showing and are [x]-ed tested Edge, chrome, firefox and all display the same error. i did refreshed firefox reinstalled add-on emptied cach, history things like that. can't think of anything else . any tips?

can't add images as example here also.

Asked by Spike69 1 year ago

Last reply by Spike69 1 year ago

  • Solved
  • Archived

The download page for the 64bit version of Firefox for Windows 10 gives the error SSL_ERROR_RX_RECORD_TOO_LONG in Firefox v 65.0 32 bit.

I'm using the 32 bit version of Firefox on a 64 bit ASUS Windows 10 laptop and there is no Flash plug-in. I thought to try switching to the 64 bit version, but I get the … (read more)

I'm using the 32 bit version of Firefox on a 64 bit ASUS Windows 10 laptop and there is no Flash plug-in. I thought to try switching to the 64 bit version, but I get the above Network Protocol error message when trying to open the page https://download-installer.cdn.mozilla.net/pub/firefox/releases/65.0.1/win64/en-US/Firefox Setup 65.0.1.exe

Thanks

Asked by IsobelUK 1 year ago

Answered by IsobelUK 1 year ago

  • Archived

I do have a question. I keep getting a pop about adding a Norton add on to Firefox. I can not find any information on the topic.

I have Norton 22.16.3.21 installed on my PC. I assume it is Noron asking me to add an addon. Has Firefox approved it and how would I find it.

Asked by geezer15 1 year ago

Last reply by user633449 1 year ago

  • Archived

Version 65.0 blocks ALL websites

Firefox just did an automatic update to version 65.0 (Firefox Quantum, 32 bit) and ALL of my websites are blocked with the message, "Your connection is not secure". This … (read more)

Firefox just did an automatic update to version 65.0 (Firefox Quantum, 32 bit) and ALL of my websites are blocked with the message, "Your connection is not secure".

This is what I get back when I try to access Google: "The owner of www.google.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website."

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.


Even your own website is stopped with this message: "The owner of qsurvey.mozilla.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website."

...and Firefox will NOT allow me to bypass this warning, making the browser useless. I'm using Chrome to send you this message.

Asked by gwilterdink 1 year ago

Last reply by philipp 1 year ago

  • Solved
  • Archived

How can I eliminate the SEC_ERROR_UNKNOWN_ISSUER errors I get at multiple websites?

I just installed FF 63 on a 64-bit Windows 7 machine, and I'm getting SEC_ERROR_UNKNOWN_ISSUER errors at many, but not all, websites. Reaching the same websites via the s… (read more)

I just installed FF 63 on a 64-bit Windows 7 machine, and I'm getting SEC_ERROR_UNKNOWN_ISSUER errors at many, but not all, websites. Reaching the same websites via the same URLs using Chrome works fine.

All discussions of this problem seem to lead to https://support.mozilla.org/en-US/kb/error-codes-secure-websites?redirectlocale=en-US&redirectslug=troubleshoot-SEC_ERROR_UNKNOWN_ISSUER, but it's not helpful. My antivirus is Bitdefender Free, which appears to have no option for disabling the interception of secure connections.

Running FF in safe mode behaves the same as in "normal" mode: I get SEC_ERROR_UNKNOWN_ISSUER errors at many (but not all) websites.

Help? As things stand now, FF is pretty close to useless for me.

Asked by LangfristigerFFUser 1 year ago

Answered by LangfristigerFFUser 1 year ago

  • Archived

How to delete password that Firefox saved in Kaspersky Safe Money?

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used. I inadvertent… (read more)

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used.

I inadvertently saved a password in Safe Money, I don't know how this happened.

When I opened a URL in Safe Money, a small Firefox window popped up. It would say "Would you like Firefox to save this password for URL?" Save? or Don't Save? are to be selected. If I did not select either, the small Firefox window kept popping up every time I opened the URL. Because of my error, I do not have the pop-up anymore but I have a saved password appearing as masked characters. If I delete the saved password from the box and refresh, I can force the small Firefox window to pop up. The small Firefox window will show a blank user-ID and a password in masked characters.

I tried to remove the URL from Safe Money, then disable Safe Money, then enable Safe Money and add the URL back. Saved password is still there. I think I know how to change the settings in Firefox and delete passwords, cookies, etc. but none are being saved. I don't see any other options I can play with.

I uninstalled Firefox and deleted the folder for it in the C: drive to remove any trace of old browser settings. I installed Firefox version 64.0 but was not able to launch a protected browser. Safe Money has options to play with but none of them worked. I undid version 64.0 and installed version 49.0 that I had the EXE file for. I was now able to launch a protected browser in Safe Money. I upgraded Firefox though the Help menu and so it upgraded to version 56.0. I then upgraded to version 64.0 and I was again able to launch a protected browser in Safe Money. I added the URL to Safe Money, opened the website and the saved password is STILL there.

Asked by TeeKayCanuck 1 year ago

Last reply by cor-el 1 year ago