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Thunderbird Unified Inbox Issues

I need assistance to setup my accounts correctly in my unified inbox. A few times I have lost some messages, when sending mail, they go out from both accounts Is there a… (read more)

I need assistance to setup my accounts correctly in my unified inbox. A few times I have lost some messages, when sending mail, they go out from both accounts Is there a way to chat with someone, and to share screenshots. I look forward to hear.

Asked by lawrencederijk 1 month ago

Last reply by Toad-Hall 4 weeks ago

how the heck can I re-order my accounts when sending an e-mail?

I have two email accounts. One is about 2% of my email sending and one is 98% of my email sending. One of them is the default choice when I create a new message to send. … (read more)

I have two email accounts. One is about 2% of my email sending and one is 98% of my email sending. One of them is the default choice when I create a new message to send. Guess which one is the default?

How the absolute F do I get TB to re-order these so that I am not sending so many messages from the wrong address?

Do I need to set up a completely different profile for TB and only launch into that when I am going to send from the lesser-used account? What the heck do I have to do?

- ray

Asked by RayKiddy 5 months ago

Last reply by veryvexed 1 month ago

Thunderbird Account information keeps reverting to blank

All fields in Account Settings (Account Name, Your Name, Email Address, Organization, Signature text) have gone blank. I keep entering the appropriate text in each of the… (read more)

All fields in Account Settings (Account Name, Your Name, Email Address, Organization, Signature text) have gone blank. I keep entering the appropriate text in each of these fields but as soon as I close the Account Settings tab and reopen it, they all disappear.

Asked by alec.mcclay 4 months ago

Last reply by DavidGG 4 months ago

Agenda of thnderbird

Hello, my problem is with Thunderbird's Schedule.(the one linked to the emails service) I have deleted a birthday (recurring) in my calendar, the person has passed away. … (read more)

Hello, my problem is with Thunderbird's Schedule.(the one linked to the emails service) I have deleted a birthday (recurring) in my calendar, the person has passed away. I received a strange message here after attached , sorry it is in French Since then I have not been able to modify, delete or move any of my old tasks! (move a meeting, cancel a meeting or change the meeting time) This message comes back every 10 seconds! Thanks for giving me a hint to solve this problem ! JP

Asked by JP P 5 months ago

Last reply by Yu5tiqX9og 5 months ago

need help in consolidating profiles

Several years ago, I switched over to the beta path of Thunderbird... In doing so, I created a new profile for the beta installation, leaving the old one behind in case I… (read more)

Several years ago, I switched over to the beta path of Thunderbird... In doing so, I created a new profile for the beta installation, leaving the old one behind in case I wanted to abandon beta... So I had two profile folders; I *thought* they were this:

current profile: c:\notes\Thunderbird original backup profile: c:\notes\Thunderbird.b115

Now, I've decided that there is no reason to retain the old Thunderbird profile folder, since I'm clearly committed to the beta path... however, I have discovered an anomaly... *both* the old and new profiles are periodically being updated!! Thunderbird.b115 is apparently actually my active profile, but Thunderbird was updated just a few days ago.

When I look at About Profiles, I actually see *three* profile folders listed:

Profile: Gorlash: (default: no) c:\notes\Thunderbird

Profile: Derell Licht beta: (default: no) c:\notes\Thunderbird

Profile: Thunderbird beta (default: no) c:\notes\Thunderbird.beta (note that this folder does not exist)

Profile: Thunderbird b115: (default: yes) c:\notes\Thunderbird.b115

===========================================

Is there something that I could do to consolidate all of this into just one folder? I don't even *know* what those Gorlash and Derell Licht profiles refer to... Yes, those are both usernames that I use online, in various contexts, but as far as I know, I don't use them in Thunderbird...

Q1: Can I just delete those other profiles where default is NO ?? Q2: Why is c:\notes\Thunderbird still getting periodic updates, even though those profiles are not default??

Asked by dan7miller 1 month ago

Last reply by christ1 1 month ago

Cannot delete an email account! Need serious help.

Okay, I have done everything to delete a gmail email account in the 128.6.1esr (64-bit) version of Thunderbird. 1 - In Account Settings = deleted the entire email accoun… (read more)

Okay, I have done everything to delete a gmail email account in the 128.6.1esr (64-bit) version of Thunderbird.

1 - In Account Settings = deleted the entire email account 2 - Deleted any association with calendar 3 - Had tech support person (my own) remote in, spend 1/2 hour and could not find what else needed to be deleted.

Here's the thing: I get a popup from google saying xxxx@gmail.com saying:

"Sign in to continue to Mozilla Thunderbird email"

Create Account ....... Next

Click on Next = 404 error (and Google says nothing can be done about it in so many words) Click on Create Account = "something went wrong"

Can someone help? This popup occurs about every 5 minutes and I cannot receive *or* send email while the popup is open. So annoying.


Thanks in advance.

Asked by storyseen 5 months ago

Last reply by DavidGG 5 months ago

How do I combine two sets of mail for the same account

I have used Thunderbird for years to access one mail account on AOL. In November, it suddenly quit working. In my efforts to fix it, I wound up with 2 sets of inboxes. Ho… (read more)

I have used Thunderbird for years to access one mail account on AOL. In November, it suddenly quit working. In my efforts to fix it, I wound up with 2 sets of inboxes. How do I combine them now that I've downloaded & installed Thunderbird, which upgraded my program and reset the AOL connection? All mail is now going into a newer inbox, but I want it in the older inbox?

Asked by extech 5 months ago

Last reply by Toad-Hall 5 months ago

Unable to setup Gmail account in Thunderbird

I have downloaded the latest Thunderbird (for Windows). I have tried setting up my Gmail account in it but just get a failure. Not sure what I am doing wrong. I start t… (read more)

I have downloaded the latest Thunderbird (for Windows). I have tried setting up my Gmail account in it but just get a failure. Not sure what I am doing wrong.

I start the account setup, set my email address and password and click continue. It shows an automatic IMAP configuration, I click Done. A window pops up from Google for me to allow Thunderbird to access my Google Account. I click Allow. The window goes away and It goes back to the account setup screen with a yellow error box saying "Unable to log in at server. Probably wrong configuration, username or password."

I know my username and password are correct. Any suggestions?

Asked by wzydhek 4 months ago

Last reply by Nikola Paine 3 months ago

Emails from pop3 account no longer downloaded after moving thunderbird to new PC

I recently set-up a new PC which is running XUbuntu 24.04 (was 22.04 before). I copied the complete `.thunderbird` folder to the new PC, started thunderbird, and was happ… (read more)

I recently set-up a new PC which is running XUbuntu 24.04 (was 22.04 before). I copied the complete `.thunderbird` folder to the new PC, started thunderbird, and was happy that everything worked.

Well, not everything. I just noticed that for one of my email accounts, a pop3 account on gmx.net, I cannot download emails, although I am asked for my password when thunderbird starts and the password is accepted. As no error message pops up, I am a bit lost what to do. Strangely enough, I can send emails via thunderbird using that particular account/email. Downloading new emails is the problem.

I am running Thunderbird 128.7.0esr.

Asked by Alf_ 4 months ago

Last reply by DavidGG 4 months ago

POP/IMAP trouble - two accounts

Hello I recently had some trouble with my e-mail that was supposedly remedied by switching from POP to IMAP. However, I think I fucked it up. Please see the picture. (Th… (read more)

Hello

I recently had some trouble with my e-mail that was supposedly remedied by switching from POP to IMAP. However, I think I fucked it up. Please see the picture. (The uppermost account is the POP, the lower the IMAP.)

Somehow many of the messages got duplicated or otherwise messed up in the transfer. (I have confirmed the existence of duplicate e-mails in the IMAP account.)

I think the simplest thing would be to delete both accounts and start over again with a new IMAP account that will just download all the e-mails from the outlook.com IMAP server.

Does this sound right?

Asked by bd_11111 5 months ago

Last reply by DavidGG 4 months ago

upgrade to Thunderbird Release failed to "port" two of five email accounts

Upon following the instructions to upgrade from the ESR version to the Thunderbird version, I am left with two email accounts that are devoid of messages. Additionally, … (read more)

Upon following the instructions to upgrade from the ESR version to the Thunderbird version, I am left with two email accounts that are devoid of messages. Additionally, tabs at the top now have no title or content. Recommendations?

Asked by incredibill 1 month ago

Last reply by Wayne Mery 1 month ago

Merge all email accounts into a "global account"

How can I merge the inbox of several different email accounts into one "global account" so that I need to check only one single account but not each of them separately? … (read more)

How can I merge the inbox of several different email accounts into one "global account" so that I need to check only one single account but not each of them separately?

Asked by 99airbus 6 months ago

Last reply by Rick (Scooter) 4 months ago

Deleting mail account

I have an old legacy comcast email account that I want to delete from Thunderbird because Xfinity keeps denying my login attempt to get email even though it's right. I ca… (read more)

I have an old legacy comcast email account that I want to delete from Thunderbird because Xfinity keeps denying my login attempt to get email even though it's right. I can go to Xfinity and use the same login info and check my mail there and it works. I want to delete the mail account in T-bird but it keeps coming back everytime I open the app. The delete mail account for that email is greyed out under delete account option. I know it probably has to do with the way I set up Thunderbird when I installed it.

I have tried every fix I found online but the check box to delete that email account remains greyed out and the login prompt keeps popping up followed by the message saying that login to that email has failed. Over and over. On the Xfinity site I have enabled the option to allow third party apps to retrieve emails and it has worked on and off thru the years but now it wont let Thunderbird in at all.

Any ideas? I could uninstall Thunderbird and re-enter just the working emails I want to monitor but I am afraid that I will lose a lot of info and I don't want that, or worse the new install will use all the same data again.

If the email was tied in somehow to the framework of Thunderbird upon installation is there a way to get that "remove account" not be greyed out?

Any thoughts are appreciated. Thank You

Rick

Asked by Rick Hansen 5 months ago

Last reply by sfhowes 5 months ago

Import from Outlook, Thunderbird says "No Profile Found" - I DO have Office and Outlook installed and active.

Recent new system. Previously used Office Outlook and backed everything up to a PST file. Found I couldn't import into Thunderbird, needed to install Outlook first and im… (read more)

Recent new system. Previously used Office Outlook and backed everything up to a PST file. Found I couldn't import into Thunderbird, needed to install Outlook first and import it there. Did that. So I have an Office 365 Subscription active and have Outlook active. Now I'm trying to get those messages to Thunderbird, but when I go to Import and select Import From Outlook I get a red error "No profile found" and can't continue. Is there something I need to do regarding Outlook for Thunderbird to recognize it?

Asked by agentalbert 2 months ago

Last reply by ante7x 2 weeks ago

Missing feature in Managing Email Accounts

hi all i miss a test connectivity button in the form, where i enter mail-server stuff. When i add a new mail account, tb test connectivity but when i have to edit somet… (read more)

hi all i miss a test connectivity button in the form, where i enter mail-server stuff. When i add a new mail account, tb test connectivity but when i have to edit something, i would like to test connectivity again in this dialog. Beside of this, Thunderbird is very useful to me and i support it with donations from time to time.

Cheers!

Asked by rh4 5 months ago

Last reply by Matt 5 months ago

New email account doesn't reappear when turning on the cmputer

I have recently added a third email account (gmail) which works fine until I turn off the computer. When I turn it on again my 2 existing accounts are there automatically… (read more)

I have recently added a third email account (gmail) which works fine until I turn off the computer. When I turn it on again my 2 existing accounts are there automatically, but the new one does not reappear. I need to go through the "add new account" again to use it. It seems like I have missed something simple in the settings.

Asked by Bob Gaden 1 month ago

Last reply by Matt 1 month ago

Thunderbird always notifying me of my account's set birthday

Hello Thunderbird Team, I have 2 Gmail accounts currently linked to my Thunderbird program, and every time I start the app and every few minutes the app is still running… (read more)

Hello Thunderbird Team,

I have 2 Gmail accounts currently linked to my Thunderbird program, and every time I start the app and every few minutes the app is still running, ever since the 15th, it's been notifying me of my account's set birthday on both accounts (main & alt).

And every time I close the event window, click "Dismiss all", or "Snooze all", it throws a 300 MODIFICATION_ERROR popup.

So far, I have not been able to fix the error through Thunderbird's settings, so if you have the solution to this, just let me know!

Best regards, opera

P.S.: I'm not sure if this is the right place to be sharing this on, or if I have to reach out to Google Calendar support instead. If you know where I should be taking this, also let me know!

Asked by ha916346ssan 2 months ago

Last reply by Googlethunderbird. 2 months ago

Synch POP account between Thunderbird desktop and Thunderbird Android

Hello. I have been using Thunderbird on my desktop computer and K-9 Mail on my Android phone for several years. I have just updated K-9 Mail to version 9, which is now c… (read more)

Hello. I have been using Thunderbird on my desktop computer and K-9 Mail on my Android phone for several years. I have just updated K-9 Mail to version 9, which is now called "Thunderbird." One of my e-mail accounts is a POP account. Incoming e-mails on this account appear on both devices - desktop and Android - but e-mails that I send via my phone on this account don't appear on the desktop version of Thunderbird. Is there a way I can synchronize ALL the folders on the Android version of Thunderbird with the desktop version?

Thanks in advance for any help. Les

Asked by Lester Arbusto 2 months ago

Last reply by david 2 months ago

Thunderbird appears to have disappeared from my computer

My Macbook Pro has been crashing - sometimes Firefox, sometimes Thunderbird -sometimes multiple times/day. I've saved many of the crash reports in case they might help so… (read more)

My Macbook Pro has been crashing - sometimes Firefox, sometimes Thunderbird -sometimes multiple times/day. I've saved many of the crash reports in case they might help someone know how to fix this. An Apple tech person diagnosed my memory was broken, so I just got a new logic board and reinstalled all my data from my Time Machine backup. Then a message popped up that Thunderbird was damaged and should be put in the trash. Around the same time i replied to an email from someone at Thunderbird donor who was responding to a question i had about a small donation i tried to make - i explained i was having trouble with Thunderbird. At that time, i could see the Thunderbird icon in my task bar. When talking with someone from Apple support this evening who was helping me answer a couple of questions, including about a new "mail" icon that showed up in my task bar, I mentioned that i'd like to learn how to back up or archive my emails in Thunderbird. That's when i saw that the Thunderbird icon - had disappeared. The Apple support person and i searched all over my computer for the Thunderbird app, but couldn't find it. I'm really nervous. I have over 300,000 emails I've been wanting to learn how to archive - or something. I don't want to delete most of them. I hope someone can help me find everything. Thank you.

Asked by pat wj 4 months ago

Last reply by Wayne Mery 3 months ago

Can't close/delete calendar notifications

In Thunderbird 128.8.1esr (32-bit) Danish language version, on Windows 10, when a list of past notifications pops up, I cannot close them. Whether I use "Turn off" indivi… (read more)

In Thunderbird 128.8.1esr (32-bit) Danish language version, on Windows 10, when a list of past notifications pops up, I cannot close them. Whether I use "Turn off" individual notifications one by one, or "Turn all off", nothing happens, except the first time I try, I can see at the bottom left of the screen that communication takes place with the server. But the notification doesn't disappear. On following attempts, nothing happens at all, until I restart Thunderbird, then again I get a long list of notifications from the past that have never been turned off.

As for individual notifications popping up at the scheduled time, I can mostly, but not always, turn them off.

The calendars are no google servers. The problem started occurring 2-3 months ago.

What to do?

Asked by abc4 3 months ago

Last reply by hanszoffdev 1 month ago