Showing questions tagged:

how to get to my mailbox

This is absolutely insane. I set up a email account(also did about a year ago) and I can not get back to my mail. Why in gods name is it so difficult? I have multiple ema… (read more)

This is absolutely insane. I set up a email account(also did about a year ago) and I can not get back to my mail. Why in gods name is it so difficult? I have multiple email accounts with most all the major email websites and this one is utterly impossible to use. I just keep ending up in the same spot with no information to help get out of the endless circle. I don't even know if I could find my way back to here. I will give you my email address to try and get something more constructive than the past two days. I want to make mozilla products my main users for all my different platforms to simplify my life but I am having my doubts about thunderbird. So far it is a useless time waster. I'm shocked that this is under the Mozilla name. I normally associate Mozilla with high quality, easy to use products. My goal is to have all the phones, tablets,laptops, and desktops operating on linux and mozilla. Thank you in advance. X@yahoo.com

(PII redacted by moderator)

Open 22 200

Checkboxes in FF are very unusable now...

Hello, In FF 152.0.5 (aarch64) on macOS 26.5.2, I am noticing that every website that has a checkbox in a form does not work the way it should. The only indication that… (read more)

Hello, In FF 152.0.5 (aarch64) on macOS 26.5.2, I am noticing that every website that has a checkbox in a form does not work the way it should. The only indication that the box is checked is a slight "highlight" around the edge of the box, nothing actually in the box. See attached screenshot from the USPS website.

Also, the NO checkbox wasn't even visible until I clicked the area next to it. It was just blank.

I've seen this for set-up pages for WordPress plugins and on standard contact forms (using CF7 plugin) where the checkboxes so very little or no interaction to the user at all.

Grant it, I know now what to look for and how to use these. But any standard user is going to be absolutely confused by this unintended (I Hope) browser behavior.

Open 6 70

why the GCMS PORTAL unable to login in windows

Sir, I am a court staff. I am using DCMS portal everyday for my office use. unfortunately I cannot login in DCMS portal via my this PC since yesterday night I can login… (read more)

Sir, I am a court staff. I am using DCMS portal everyday for my office use. unfortunately I cannot login in DCMS portal via my this PC since yesterday night I can login DCMS portal through my phone using same user id and password. .Please solve this issue at the earliest.

Yours faithfully,

Minimol.KS

Open 6

Unable to set up Thunderbird Mobile on my Android phone

I have been trying to set up Thunderbird Mobile on my Android phone. I scanned the QR code to export my settings. However, when I open the app on my phone, the only optio… (read more)

I have been trying to set up Thunderbird Mobile on my Android phone. I scanned the QR code to export my settings. However, when I open the app on my phone, the only options I have are "Add an email account", or "Sign in with Thundermail". The instructions state that clicking on "Get Started" should bring up the option to "Import Settings" but it does not.

Open 4

still no keyboard shortcuts for android?

I'm trying to use ctrl+f to use the find function on my Samsung tablet S11 to no avail. I found the article saying to use the 3 dots next to the url bar, which works, but… (read more)

I'm trying to use ctrl+f to use the find function on my Samsung tablet S11 to no avail. I found the article saying to use the 3 dots next to the url bar, which works, but significantly increases the amount of time it takes me to do so AND I have to redo it for every single page. Is there truly no way to use keyboard shortcuts? That feels a bit insane to me...

Open 3 40

message as actual plain text, ignoring any markup in the message

Hello, Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup… (read more)

Hello,

Despite the fact that I have set Thunderbird to display messages as plain text, my needs are not being fully respected. If the message contains some form of markup, presumably HTML, the font size is not what I have chosen. Generally, the font size is smaller than what I have specified in the Thunderbird settings.

This is unacceptable. It is a usability / accessibility issue. If the user chooses Plain Text and sets a font size, they have done that for a reason. Which is accessibility. If Thunderbird ignores the needs of users and applies styling rules to messages, that is a failure state.

Is there some way to actually, truly, absolutely display all messages as plain text in a specified font, weight, and size? If not, what is the protocol for reaching developers so that they can respond to this issue?

Thank you

Open 3 60

Using a high contrast color scheme in Windows disables browser themes even with website contrast turned off in accessibility settings.

I always run a high contrast setting in Windows 10. Since about a year ago, themes no longer work in Firefox when Windows has a high contrast setting enabled. The website… (read more)

I always run a high contrast setting in Windows 10. Since about a year ago, themes no longer work in Firefox when Windows has a high contrast setting enabled. The website contrast override colors settings in the accessibility settings of Firefox do nothing to change the menu bar at the top of the window. Is this a known issue? Will my browser be ugly forever?

Open 3

Would like to talk with a person to help me

I don't know why Firefox did not start today. I am not tech savvy so I would like a real person to help me restore firefox. Been trying to do it for hours and need to do … (read more)

I don't know why Firefox did not start today. I am not tech savvy so I would like a real person to help me restore firefox. Been trying to do it for hours and need to do some computer work. Any help appreciated. Thanks.

Open 2

Sorry. I need to try to access my previous questions when my ;ate hsband's TB crashed during power outage. It was solved about 2 years ago

TB is hung up on my late husband's computer and none of the suggestions made has released it. Current advisors are Windows people and this is an old Mac Mini running OS 1… (read more)

TB is hung up on my late husband's computer and none of the suggestions made has released it. Current advisors are Windows people and this is an old Mac Mini running OS 10.13. One of your advisors solved a similar problem two years ago and David told me I could open that message by clicking on Robert as question originator. Please email mr at X@perless.com if you have comments or questions.

(PII redacted by moderator)

Open 2 30

Smart Window not working

Despite having receiving an invite (an email titled-Your Smart Window invitation is waiting) to try the Smart Window, on click, I land on a screen for joining the waitlis… (read more)

Despite having receiving an invite (an email titled-Your Smart Window invitation is waiting) to try the Smart Window, on click, I land on a screen for joining the waitlist.

Wondering if I'm alone facing this or it is just another bug.

Best wishes,

Open 2 20