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  • Archived

Please make Firefox compatible with Enhanced Dictation

I use the native dictation software for the Mac called Enhanced Dictation which is run locally from my computer. I'm running High Sierra. I need to be able to navigate ar… (read more)

I use the native dictation software for the Mac called Enhanced Dictation which is run locally from my computer. I'm running High Sierra. I need to be able to navigate around the screen using my voice.

The way I normally interact with clickable items on a website, using the Safari browser, is that I say the command "show numbers" and the dictation software maps a number to each clickable item on the webpage. Then I can speak the number and the software will click on that item. However, when I attempted to use the Firefox browser, and spoke the command "show numbers," no numbers appeared. The result is that I cannot navigate Firefox with my voice and thus your browser inaccessible to me. Perhaps Firefox is missing a type of framework for my software to interact with.

Asked by Meie 1 year ago

Last reply by cor-el 1 year ago

  • Archived

can firefox bookmarks look like the large icons in Opra's bookmaks, easy to use for those who have eye issues

Due to the Bookmark setup, with large bookmarked icons, in Opra have set up a friends browser to Opra so they can see what they want. My friend is sight impaired. Is th… (read more)

Due to the Bookmark setup, with large bookmarked icons, in Opra have set up a friends browser to Opra so they can see what they want. My friend is sight impaired. Is there a way to get bookmarked icons for the sight impaired in Firefox?

Asked by wallabybill 2 years ago

Last reply by smorele 2 years ago

  • Archived

Is it possible to display all the characters/words in bold lettering?

Due to a vision impairment it is becoming increasingly difficult to see the print....it would be much improved if I could set all the displayed info to be in bold print.… (read more)

Due to a vision impairment it is becoming increasingly difficult to see the print....it would be much improved if I could set all the displayed info to be in bold print. Thanks to all for any assistance regarding this matter.

Asked by MaryBear 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

"This Connection is Untrusted" ssl_error_bad_cert_domain security.frontier.com

Every day around 9:30 PM, browsing the web becomes impossible. nearly every site I visit brings up a This Connection Is Untrusted page. I have tried using different brows… (read more)

Every day around 9:30 PM, browsing the web becomes impossible. nearly every site I visit brings up a This Connection Is Untrusted page. I have tried using different browsers and Different Devices. Even my 3DS doesn't work. This has lead me to believe that the problem is either with the modem or my service provider. I checked the certificate of Google via chrome://pippki/content/exceptionDialog.xul, and it read ISSUED TO Common Name (CN) security.frontier.com Organization (O) security.frontier.com and when I checked it now, it reads ISSUED TO Common Name (CN) www.google.com Organization (O) Google Inc I don't know what fixes this problem since the problem stops at different times. It started around when I installed AVG, so I tried uninstalling it, but the problem didn't stop. While I'm fairly certain the problem isn't related to Firefox, this is one of the sites that I am able to visit when this problem occurs. I have tried manually adding the exception so I could bypass the Untrusted Connection page, but the page never loads and the next time it happens, the page is there again anyway.

Asked by gemeral 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Can't access Hotmail contacts with Firefox, though I can with Safari

First, repeating my original issue: I have a Mac, OS 10.6.8 (Snow Leopard). I can access my Hotmail "Contacts" page using Safari, and at one point it seemed I could with… (read more)

First, repeating my original issue: I have a Mac, OS 10.6.8 (Snow Leopard). I can access my Hotmail "Contacts" page using Safari, and at one point it seemed I could with Firefox. Now, I can still get to my Hotmail account with Firefox, but not my "Contacts" page. When I try to, I get this message:

"This page is temporarily unavailable. We're sorry, there was a problem showing this page. We experienced some technical difficulties retrieving the content."

Although I had my OS restored a few days ago, this problem may have existed before that, but I was using Safari, so I may not have noticed it.

Please use layman's terms--I am not tech savvy.

The response from Mozilla was to clear my cache and cookies, but they clear automatically when I exit Firefox. Then there was advice to start in Safe Mode--that sounds more like for a PC then a Mac. I had this very problem last year when I could access my contacts through Safari, but not Internet Explorer on my PC at work. After a few months, IE suddenly connected to my Hotmail contacts, WITHOUT MY DOING ANYTHING. COULD IT BE THAT THERE IS SOME KIND OF DISCONNECT BETWEEN FIREFOX AND HOTMAIL, THAT HAPPENS AFTER GET INTO MY HOTMAIL ACCOUNT, THAT WON'T LET ME GO TO MY ADDRESS BOOK? CAN SOMEONE CHECK ON THIS, SO I DON'T SPIN MY WHEELS TRYING TO SOLVE A PROBLEM FROM MY END, THAT NEEDS TO BE SOLVED INTERNALLY THROUGH FIREFOX/MOZILLA?

Asked by gordelmusic 4 years ago

Last reply by guigs 4 years ago

  • Archived

We have difficulty trying to connect to our server using a browser. Google Chrome can connect, but Mozilla Firefox cannot.

Problem: # We have difficulty trying to connect to our server using a browser. Google Chrome can connect, but Mozilla Firefox cannot. This problem is related to the "We… (read more)

  1. Problem: #

We have difficulty trying to connect to our server using a browser. Google Chrome can connect, but Mozilla Firefox cannot. This problem is related to the "Weak Diffie-Hellman and the Logjam Attack" (https://weakdh.org/)


  1. Activity log, sequence of actions we have conducted to try and fix the problem, and things we already know: #
1. Everything was fine
2. Firefox complained about the Weak Diffie-Hellman ephemeral key
3. Firefox can no longer access our server
4. But, Google Chrome CAN STILL access
5. Found out about "Weak Diffie-Hellman and the Logjam Attack"
   (https://weakdh.org/)
6. Tested Firefox using their website, and responded "Good News! Your browser is safe against the Logjam attack."
7. Tested Chrome using their website, and it responded that Chrome was vulnerable.
8. This explained why we could still access our server using Chrome
9. Updated Chrome to the latest version.
10. Tested Chrome using weakdh.org, and responded "Good News! Your
    browser is safe against the Logjam attack."
11. Tried accessing our site using Chrome, and it has the same error
    with Firefox.
12. Both Chrome and Firefox can no longer access the site at this
    point.
13. We followed the instruction located at
    https://weakdh.org/sysadmin.html for Apache Tomcat servers.

`ciphers="TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384,TLS_DHE_RSA_WITH_AES_128_GCM_SHA256,TLS_DHE_DSS_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_128_SHA256,TLS_ECDHE_ECDSA_WITH_AES_128_SHA256,TLS_ECDHE_RSA_WITH_AES_128_SHA,TLS_ECDHE_ECDSA_WITH_AES_128_SHA,TLS_ECDHE_RSA_WITH_AES_256_SHA384,TLS_ECDHE_ECDSA_WITH_AES_256_SHA384,TLS_ECDHE_RSA_WITH_AES_256_SHA,TLS_ECDHE_ECDSA_WITH_AES_256_SHA,TLS_DHE_RSA_WITH_AES_128_SHA256,TLS_DHE_RSA_WITH_AES_128_SHA,TLS_DHE_DSS_WITH_AES_128_SHA256,TLS_DHE_RSA_WITH_AES_256_SHA256,TLS_DHE_DSS_WITH_AES_256_SHA,TLS_DHE_RSA_WITH_AES_256_SHA"`

14. Fix did not work both for Chrome and Firefox, still the same error.
15. We followed the instruction at
    http://stackoverflow.com/questions/30931692/diffie-hellman-public-key-error-with-tomcat-7

`ciphers="TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA"`

16. Fix WORKED for Chrome BUT NOT for Firefox.
17. Firefox has error code: ssl_error_bad_cert_alert
18. We experimented on lesser number of ciphers but none worked
19. `ciphers="TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA"`
20. Same error for Firefox, still OK for Chrome.


  1. **TECHNICAL DETAILS** #
    1. Certificate: ##
   Signature algorithm: sha256RSA
   Signature hash algorithm: sha256
   Public key: RSA (2048 Bits)
   Thumbprint algorithm: sha1
    1. Environment: ##
   Apache Tomcat 6.0
   Java 1.6.0_34
    1. Current server configuration: ##
   <Connector port="443" SSLEnabled="true" maxThreads="150" scheme="https" 
   secure="true" clientAuth="true" sslProtocol="TLS" 
   keystoreFile="********.pfx" 
   keystoreType="PKCS12" 
   keystorePass="********" 
   ciphers="TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA"/>

Asked by VicCebedo 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Many secure sites fail to load when behind firewall with IPS.

In our organization we are using a firewall which has an Intrusion Prevention System. The IPS has a certificate which must be imported into the browsers to be able to loa… (read more)

In our organization we are using a firewall which has an Intrusion Prevention System. The IPS has a certificate which must be imported into the browsers to be able to load SSL websites. This allows the IPS to inspect the contents of secure packets for any malware or viruses. The problem is this isn't working very well with Firefox. Most secure sites bring up one of the following errors:

Secure Connection Failed The connection to <website> was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

OR

Secure Connection Failed An error occurred during a connection to <website>. SSL peer rejected a handshake message for unacceptable content. (Error code: ssl_error_illegal_parameter_alert) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Does anyone have any suggestions on how to get Firefox to work in this environment?

Asked by Chris_00 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Secure connection failed error and certain websites without pictures after Mozilla refresh

Hello all. I recently updated to windows 10 and had not been having any issues. However, today Mozilla suggested I "refresh" the browser to allow it to run faster. After … (read more)

Hello all. I recently updated to windows 10 and had not been having any issues. However, today Mozilla suggested I "refresh" the browser to allow it to run faster. After doing so sites like facebook and twitter appear with no photos. Just links in random places, and sites like google give me an error message saying Secure Connection Failed (Error code: sec_error_bad_signature). I have windows firewall and have tried to troubleshoot the problem from there but I am unsure of what I am actually doing. Please help!!!!

Asked by jessboehme 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Since downloading WIndows 10, my Internet connection has slowed from 30 mbps, which is what I pay for, down to 1 mbps

Last week I downloaded Windows 10. Since then my Internet connection has slowed from the 30 mbps I pay for down to 1 mbps. I have made sure all my drivers are up to date,… (read more)

Last week I downloaded Windows 10. Since then my Internet connection has slowed from the 30 mbps I pay for down to 1 mbps. I have made sure all my drivers are up to date, updated and performed a full scan with my anti-spyware/anti-malware software, and performed all the disconnections of sharing that I can think of. Is there some way to restore my Internet speed? This is regarding Wi-fi speed, and all other devices in our home on Wi-fi (which are still on Windows 8) are performing at full Internet speed.

Asked by bigjake9160 4 years ago

Last reply by guigs 4 years ago

  • Archived

Facebook News Feed Loading Problem

Facebook news feed cannot be loaded sometimes when I scroll down to the bottom. I've already clear cookie and cache and the problem still exist even I run in safe mode. I… (read more)

Facebook news feed cannot be loaded sometimes when I scroll down to the bottom. I've already clear cookie and cache and the problem still exist even I run in safe mode. IE don't have such problem. Can anyone help please? I'm using the latest version of Firefox.

Asked by erik8mzl 4 years ago

Last reply by guigs 4 years ago

  • Archived

My home page won't load

My home page is my companies home page which requires authentication. Before the latest update I had no problems, but now it won't let me log in. I enter the credential… (read more)

My home page is my companies home page which requires authentication. Before the latest update I had no problems, but now it won't let me log in. I enter the credentials and hit OK and the box just keeps coming back up. I can log in via Safari with no problem so it appears that it's something in the security settings but I can't figure out what. I've tried a number of fixes that I've seen for similar issues, but none seam to work.

As an aside... it is way too difficult to ask a question through Mozilla Support!

Asked by mikeljcarr 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Latest Firefox update 37.0.2 does not recognize a valid certificate.

The latest update of Firefox, 37.0.2, will no longer work with our ERP system. It tell us: The page you are trying to view cannot be shown because the authenticity of th… (read more)

The latest update of Firefox, 37.0.2, will no longer work with our ERP system. It tell us:

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

But our site does in fact have a valid Go-Daddy certificate. Even though this site is internal and behind our firewall and not visible to the outside world we choose to connect using SSL. Internet Explorer shows the certificate chain and also shows:

This certificate is OK.

I use to like Firefox better than IE but now I think the best course of action is to remove Firefox and never use it again. I do not need to deal with this kind of garbage.

John Nora

Asked by JPNORA 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

If I whitelist this URL my proxy "download-installer.cdn.mozilla.net".

I have users trying to download firefox updates, but they are being blocked by the proxy. If I whitelist download-installer.cdn.mozilla.net. Will that give users the ab… (read more)

I have users trying to download firefox updates, but they are being blocked by the proxy. If I whitelist download-installer.cdn.mozilla.net. Will that give users the ability to download other installs like add-ons?

Asked by lisser7 5 years ago

Last reply by guigs 5 years ago

  • Archived

Whenever I'm in a call using firefox, an small logo shows up with a microphone icon next to it. Now it's stuck even when I'm not on a call. How can I remove it?

I have searched all over to find information on this microphone icon that appears when I'm in a call. I have found no information on it or how to disable it. It blocks th… (read more)

I have searched all over to find information on this microphone icon that appears when I'm in a call. I have found no information on it or how to disable it.

It blocks the view of my tabs at the top and can only be slid left to right across the tabs. As of today, even when a call has ended, the icon remains there. There is no way to exit it. I have to close out Firefox after every call to get it to go away.

I'm using a custom built PC, with Windows 7 x64. Firefox is the latest version and I have never seen this before. -This does not happen on my work mac mini, but firefox might be one version behind.

I have asked Firefox twitter support twice on the issue. The first time they had no reply except "maybe ask the forums?" and the second time there was no response.

Thanks in advance!

Asked by Mat D 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox keeps going into offline mode

Firefox goes into offline mode on a regular basis - not always, but usually several times per day. I've already set network.manage-offline-status to false (actually, it w… (read more)

Firefox goes into offline mode on a regular basis - not always, but usually several times per day. I've already set network.manage-offline-status to false (actually, it was already set that way when I checked it). It appears to happen more when I move off of a tab and then come back to it. I've uninstalled and wiped all traces for Firefox and re-installed - same result.

How can this mode be completely disabled?

Asked by delerium 5 years ago

Last reply by cor-el 5 years ago

  • Archived

User name sent to my email address, but never arrives. Has Firefox been hacked and user info being sent to the wrong people?

Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, t… (read more)

Had some issues with Firefox 35.0.1 trying to post on this forum. Fox would not accept my login, so I requested to reset my password. Password reset O.K. still a no go, thought my login was bad and requested them send my "User name" (same email) User name never arrives. I had to create a new account on the forum to post this question as I can't get my old login to work.

Anyone else having this problem or has Firefox been hacked and my "User Name" sent to someone else?

Asked by SharkyCA 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox won't open tools/option/general/download/browse button and gmail attach button

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried fol… (read more)

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried following suggestions 1. uninstall /reinstall firefox 2. Allow pop-up through Tools/pageinfo/permission 3. uncheck block pop-up in Tools/options/content Please help, Thanks.

Asked by robindpan 5 years ago

Last reply by guigs 5 years ago

  • Archived

Why can't I access a website that I accessed just 10 minutes ago?

I was working in my online class tonight and decided to take a break. I logged out for 10 minutes and when I tried to log back in I keep getting a message that Firefox ha… (read more)

I was working in my online class tonight and decided to take a break. I logged out for 10 minutes and when I tried to log back in I keep getting a message that Firefox has "blocked" the site for security reasons. I have used Firefox to access my online classes for the past seven years and now all of a sudden the school's website is a "security risk"! If this problem is not resolved quickly, I have no alternative but to remove Firefox and use another browser.

Asked by Snoop4duke 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Random Mozilla Proxy Authentication (Mozilla Firefox 30.0)

Hi All, We are experiencing an issue with random intermittent Mozilla Proxy Authentication prompts. We are running Mozilla firefox in a Windows domain and using a clears… (read more)

Hi All,

We are experiencing an issue with random intermittent Mozilla Proxy Authentication prompts. We are running Mozilla firefox in a Windows domain and using a clearswift proxy server. I've tried a large number of configuration changes with Firefox but still get these annoying prompts. This obviously looks bad to our user base. We do not suffer the same issues with IE11 or Google Chrome.

Please can anyone help before we look to remove this software and go for an alternative browser?

Many Thanks,

Kirk

Asked by kirkboyd 5 years ago

Last reply by FredMcD 5 years ago