Suddenly outgoing email stopped working - SMTP issue(s)

I've been using Thunderbird for many years with no problem. I'm now on v. 115.4.2 (64-bit). Suddenly, I can no longer send email. This is the message I get: Sending of t… (read more)

I've been using Thunderbird for many years with no problem. I'm now on v. 115.4.2 (64-bit). Suddenly, I can no longer send email. This is the message I get:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <sy777@maine.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

I contacted Spectrum and received their recommended settings. The only difference I have is that my Authentication is set to NONE and theirs to YES OR CHECKED

My incoming email works fine.

Please help!

Asked by sy777 3 weeks ago

Last reply by sfhowes 13 hours ago

Grid lines (or "zebra striping") in Message list view?

In Thunderbird 115 (Supernova) is there a way to configure the Message list view so that it has grid lines, or "zebra striping"? I find it easier visually to look at. T… (read more)

In Thunderbird 115 (Supernova) is there a way to configure the Message list view so that it has grid lines, or "zebra striping"? I find it easier visually to look at.

Thanks!

Asked by forrie1 4 months ago

Last reply by dvdsom23 1 month ago

ver 115.2.2 (32-bit) I can't read the preview window or emails. Everything is in a gigantic font

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 … (read more)

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 lines at a time in both the main email edit screen and the preview screen. I tried changing it to Calibri 12 in Settings (it was Calibri 17) but that makes no difference. I also don't like that I have to go through File menu now to get messages for just one account. Is there a way to downgrade back to my old version? I guess that would be 115.2.1. Thank you!

Asked by valarcher 2 months ago

Last reply by Wayne Mery 1 month ago

Cannot reduce the message list pane

I upgraded to version 115.2.2 (64 bits), on a Windows 10 OS. I used to be able to reduce the pane of the message list, so that I could expand the contents of a selected … (read more)

I upgraded to version 115.2.2 (64 bits), on a Windows 10 OS.

I used to be able to reduce the pane of the message list, so that I could expand the contents of a selected message. But now it has a lower limit, where I cannot push the line up further.

Attached is an image showing the line of concern. I could drag it down, but no further up. How could I change this behavior?

Thanks!

Asked by HK 2 months ago

Last reply by richard1310 3 days ago

truncated text with firefox 115.0.1 android 9

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by - pnystrom 7/22/21, 9:44 PM and moderated by Paul. Duc… (read more)

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by -

pnystrom 7/22/21, 9:44 PM

and moderated by Paul.

Duck Duck Go list of search results has missing text and blank space, for example. Same missing text happened with earlier version of Firefox but is worse with this version update. Have Motorola moto 6g play phone.

Asked by berg.eedward 4 months ago

Last reply by Garrett24 3 months ago

MacOS Ventura update to MacOS Sonoma caused Thunderbird to stop working

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process… (read more)

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Asked by rejohnston01 1 month ago

Last reply by Antony-Fox 1 month ago

Thunderbird 115 - Not opening to Last message

Hi all, Just upgraded to Thunderbird 115(from the last Non beta version). I have multiple email accounts. When I click to the inbox off one of my gmail accounts it doe… (read more)

Hi all,

Just upgraded to Thunderbird 115(from the last Non beta version).

I have multiple email accounts.

When I click to the inbox off one of my gmail accounts it does not display to the last message received. Thunderbird opens to a message about 1/4 up into my inbox.

I have a second gmail account and this behavior does not occur.

I'm sure its a easy fix, I just can't figure it out .

James

Asked by hjauman 4 months ago

Last reply by StickBoy 1 week ago

115 breaks IMAP folder hierarchy rendering Thunderbird unusable (gmail account)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 ha… (read more)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 has broken this, now displaying nested subfolders at the top level sorted alphabetically. See the images for before and after. For example, there are now three "Administrative" folders that were formerly classified under superordinate folders for my roles as lab leader, graduate program chair, and departmental faculty member. Persons who used to be in Colleagues or Students subfolders are now at top level. Inexplicably, a few folders retained their hierarchy but most are flattened out. Now I need to scroll through hundreds of folders (have not counted recently but in the late 2000's I had over 500.)

I was able to revert to 102.14 using backups, but will be stuck with this version for the rest of my career unless Thunderbird fixes these problems. Thunderbird is so important to me that I make an automated monthly donation to the project, but will have to cancel if this is not fixed.

If anyone has found a work around please LMK. And Thunderbird team, please acknowledge and LMK whether this will be addressed or are IMAP users left behind?

Thanks, Dan Suthers

Asked by Dan Suthers 1 month ago

Last reply by gd_smth 4 days ago

I need to copy my Tb filters from a POP account to an IMAP account.

Tb 102.14.0 (64-bit) I followed the instructions to copy the msgFilterRules.dat file to the D:\drive, then copied it to the IMAP profile. When I then opened Tb, which st… (read more)

Tb 102.14.0 (64-bit)

I followed the instructions to copy the msgFilterRules.dat file to the D:\drive, then copied it to the IMAP profile. When I then opened Tb, which starts with the IMAP account, I found that there was only a single filter copied from the filter collection in the POP account.

What do I need to do to get the POP filters properly transferred to the POP account?

Asked by Gawain_Green_Dragon 3 months ago

Last reply by Toad-Hall 3 months ago

Deleting SELECTED e-mails ONLY on server using Thunderbird while keeping everything on my PC

Hello Thunderbird Community! I have an issue that MANY people encounter nowadays, meaning having an old or current e-mail inbox online reaching it's maximal capacity... … (read more)

Hello Thunderbird Community!

I have an issue that MANY people encounter nowadays, meaning having an old or current e-mail inbox online reaching it's maximal capacity...

I would like therefore to be able to:

1. Be able to download everything on my PC/Laptop - No problem with that, already done by the way

2. And then being able to delete 80% of the e-mails on the server - but NOT on my PC - and doing so directly VIA Thunderbid by selecting/filtering in one single operation these 80% of e-mails by stating for example: all e-mails received since the beginning until 6 months ago to be deleted but only on the online server NOT in my PC

In the end I will then have: - All my e-mails since the beginning still safely and forever on my PC - 80% of the received e-mails until 6 months ago removed from the online server and online inbox platform so as to get back again plenty of space

Two questions: 1. Is this possible? 2. How?

Thank you very much guys!

Rick

Asked by Senna-sport 5 months ago

Last reply by david 1 month ago

profile copied to new computer fails

Hello, Trying every conceivable method to move my Thunderbird data to a new computer, following instructions exactly. First I copy all the contents of the Thunderbird … (read more)

Hello,

Trying every conceivable method to move my Thunderbird data to a new computer, following instructions exactly.

First I copy all the contents of the Thunderbird directory from %APPDATA%\Thunderbird\Profiles\ on the source computer to a USB drive. Next I copy that folder to the same location on the destination machine. I am copying the Thunderbird directory and all subdirectories. Run Thunderbird, no mails, nothing.

Thank you

Asked by gwendolyn2 3 months ago

Last reply by Matt 2 months ago

Importing old profile to new computer

When in Thunderbird trying to import old profile from backup media using the import tool, I get an error message saying "about:preferences : unable to run script bec… (read more)

When in Thunderbird trying to import old profile from backup media using the import tool, I get an error message saying "about:preferences : unable to run script because scripts are blocked internally" How do I manage this? Can´t find anything about it on help pages. / Olle

Asked by Dynamitolle 4 months ago

Last reply by tisrplace 1 month ago

Rpg Mo doesnt work right in my browser, how can i fix that?

when I try to click drop down menus on rpg mo, like settings/game options or anything in the gear drop down menu it wont let me click. I can't play rpg mo is there a reas… (read more)

when I try to click drop down menus on rpg mo, like settings/game options or anything in the gear drop down menu it wont let me click. I can't play rpg mo is there a reason for this like is it not html they are using but it works on windows? I am using suse linux leap.

Asked by eric.justin.allan 2 weeks ago

Last reply by zeroknight 1 week ago

moving thunderbird to a new computer

Thunderbird stopped sending and receiving emails. I installed a new copy of thunderbird on another computer. After some time I was able to get it functional there. I… (read more)

Thunderbird stopped sending and receiving emails. I installed a new copy of thunderbird on another computer. After some time I was able to get it functional there. I would now like to have the same mail folder structure on the new machine as the old and import all my old information. I have exported the contents of the old Thunderbird profile to a usb drive. There are a large number of files and folder - 167 to be exact. The path the to the profile folder on my old computer was ....AppData\Roaming\Thunderbird\Profiles\t3ozjfx.default. This is the 'Local directory' in the Server Settings on the old computer. The path to Profile folder on the new installation is also ...AppData\Roaming\Thunderbird\Profiles\ but then there are two profile type files. One called t3ozjfx.default as before and another called test.default. The 'Local directory' in the Server Settings on the new computer is .....AppData\Roaming\Thunderbird\Profiles\t3ozjfjx.default\ImapMail\mail.cts.com-1.au It took me a great deal of effort to get emails sending and receiving properly on the new machine. It should have been just a matter of having the correct port addresses, server name, and encription method. However one had to fiddle with the local directory path to get operational

My question is given the above should I be able to get my old email file structure and the contents of those files onto the new computer by using the import facility in thunderbird. I would also like have the 'sent' messages on the old computer on the new computer. Will the thunderbird import operation be able to do this using the profile file information I put on the usb memory.

I hope I have not been too tedious in asking this question. It would be an immense relief if I could get Thunderbird on my new computer to have all the contents and folder structure that I had on the old computer.

sincerely yours

Devin Trussell Melbourne Australia

Asked by info9493 4 months ago

Last reply by david 4 months ago

Constant login pages, not displayed correctly, unable to sign into gmail

I am at a clomplete loss here and after hours of googling and frustration I just need someone who can help. - I purged all installation folders and paths, deleted profil… (read more)

I am at a clomplete loss here and after hours of googling and frustration I just need someone who can help.

- I purged all installation folders and paths, deleted profile and reinstalled Thunderbird 115.1.1 on absolutely (!) clean sheet, it is dead on and I inspected all versions and folders.

- I hoped that the version fixes my login issues, but if anything, they're worse and the logins don't last nearly as long as they used to.

- I am aware of the imap, smtp and tls configuration

- I am aware of the settings in gmail, also tried all combinations of oauth2, less secure apps, app password, I tried all of that

- tried enabling javascript manually, cookies, checking all local browsers, especially firefox browser and legacy IE options for anything that could be wrong

- I can set up and add my gmail accounts, usually once upon install. It will then work with no issue, receives and sends mails, loads all sub folders. It just won't stay.

- I can go to account/privacy and view and edit my passwords. I can enter the correct password there and the account itself works and loads mail. If I close and re-open TB, it's still fine. On the 4-5th time of opening and closing, it locks up and starts promting for sign in.

- I get logged out of one or multiple accounts and get promts to sign back in. These login page windows then cannot be interacted with, at all. They are not displayed correctly, the buttons are just dead and do not react or lead anywhere if I click. Some do the little brightness animation and recognize that I clicked, but nothing continues. I have no ability to enter or submit the gmail credentials in there.

- I tried navigating those with on-screen keyboard, CTRL +, also with scroll wheel etc., it cannot be resized or interacted with. Also changing the window and screen scaling size (100%/150%) does nothing, I also checked all actual browsers like firefox and chrome and they all have normal zoom, cache and cookie settings. Why is the login page not usable?

I know it would probably be fine after reinstall but I just cannot keep doing this. It does not last even a week. I even deleted the profile and re-setup everything several times already, it still comes up with login pages all the time. And if those are not usable then I cannot go forward.

This is all on a fresh Lenovo Thinkbook G15 that is nearly new. I have never seen software not work this vehemently. I have given all info that I have and all that I tried. Can someone please advise, I don't understand it anymore.

Asked by getrabelmu 3 months ago

Last reply by Wayne Mery 3 weeks ago

disable threads

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgrade… (read more)

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgraded to 115 beta and all my accounts now have 'threads'... FML.

Asked by john358 1 month ago

Last reply by Toad-Hall 2 weeks ago

Message selection after delete

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond. - Open TB - Open Inbox to see all emails - Open an e… (read more)

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond.


- Open TB - Open Inbox to see all emails - Open an email, read it, delete it - Scroll down, reading email Subjects until I find another email I want to open (this may be 30-40 lines or more) - Open another email, read it, delete it

The cursor/highlight then jumps back up to the previously highlighted email (next to the first email I deleted). Now I don't know where I am, I don't know what email Subjects I have already looked at, I don't know where the next unlooked-at email is. In order to get back to where I was before I deleted the second email, I have to scroll down through many emails I have already scrolled through.

How do I stop TB from doing this? I want the cursor/highlight to stay right where it was before I delete any email, I do not want it jumping to some previous location.

Asked by MilusC 1 month ago

Last reply by sfhowes 3 weeks ago