• Solved

Print to pdf with

Hello, Quite à few month ago, after update, my new Firefox for Android does not allow me to access to the print option. I cannot find the page nor the tools options using… (read more)

Hello,

Quite à few month ago, after update, my new Firefox for Android does not allow me to access to the print option. I cannot find the page nor the tools options using my mobile. When using edge, chrome or other browser, I still do have this option and therefore able to print pdf copies of the resources I do want to archive. Is it possible to know why these printing options are unaccessible on Firefox using Android ?

Regards

Asked by Yacou 4 months ago

Answered by Paul 4 months ago

  • Solved

Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (read more)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Asked by lalucher6 3 months ago

Answered by FredMcD 3 months ago

  • Solved

Desktop passwords do not sync with Android.

I've searched and read several "fixes" for this problem, but they either don't make sense, are old, or don't work. I have enabled sync on both devices. I have selected lo… (read more)

I've searched and read several "fixes" for this problem, but they either don't make sense, are old, or don't work.

I have enabled sync on both devices. I have selected logins to be synced on both devices. I am not using primary password on either device. Still, I cannot get my passwords to show up in my android device.

Please help and keep it simple, because some of the answers elsewhere made no sense to me. I apparently need very small words to understand.

Asked by C. Michael 4 months ago

Answered by C. Michael 4 months ago

  • Solved

Firefox not asking where to download files

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded… (read more)

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded for the past 2-3 days has first gone into my Downloads folder instead, forcing me to re-download the file in order to get it into the correct folder. If this was for personal usage, I wouldn't care, but having to continually download business files is getting old very very quickly. Firefox has been my default browser for the better part of two decades. I really don't want to switch to Chrome or Safari just because Firefox won't let a power user customize their usage experience.

Asked by cmjross1 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Google Image Previews look off center in vanilla Firefox

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up i… (read more)

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up in any other browser it looks fine as well. I have already cleared my web cache and cookies, refreshed Firefox and then reinstalled it, changed my screen resolution settings, and nothing seems to be fixing it. There's no apparent settings in Google itself to adjust the image...it just started doing that in Firefox out of nowhere.

Asked by spaceferret 6 days ago

Answered by spaceferret 3 days ago

  • Solved

change log in email

Primary email no longer exists, I have 2nd email address but cannot access because log in email no longer exists. You keep asking me to log in to change primary email but… (read more)

Primary email no longer exists, I have 2nd email address but cannot access because log in email no longer exists. You keep asking me to log in to change primary email but I cannot log in because email does not exist any more. You are sending me in circles.

Asked by mikelin1 6 days ago

Answered by mikelin1 6 days ago

  • Solved

Google Images search results are not working properly and I am not sure how to fix it

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA This happened suddenly. Everything … (read more)

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

Asked by NathanTheGraves 6 days ago

Answered by NathanTheGraves 6 days ago

  • Solved

Youtube occasionally infinite loads

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there I've tried deleting c… (read more)

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there

I've tried deleting cache and cookies but it doesn't work

Asked by RandomDuck 1 week ago

Answered by Mamoon 6 days ago

  • Solved

email sending error just started 9 Aug

error message: Sending of the message failed. An error occurred while sending mail. The mail server responded: See http://pobox.com/~djb/docs/smtplf.html.. Please check … (read more)

error message: Sending of the message failed. An error occurred while sending mail. The mail server responded: See http://pobox.com/~djb/docs/smtplf.html.. Please check the message and try again.

When I use the "webmail" it goes through. There a conflict in formatting with TB and Network Solutions which just started this morning.

Asked by ral1688 1 week ago

Answered by ral1688 1 week ago

  • Solved

Thunderbird 102.1.1 can't fetch full message - only headers

For years I have been using "Fetch headers only" option. But beginning from version 102.1.1 "Download full message body" link doesn't work at all. Tested on multiple acco… (read more)

For years I have been using "Fetch headers only" option. But beginning from version 102.1.1 "Download full message body" link doesn't work at all. Tested on multiple accounts on multiple PC-s. Older version 91 works fine, but I can't roll back because of database conversion. Now I actually can't use Thunderbird because I can't read incoming mails.

Asked by tbogutyn 1 week ago

Answered by tbogutyn 1 week ago

  • Solved

Yahoo mail menu buttons not working, can't delete or anything

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they … (read more)

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they worked so something broke in the latest release 103.0.1 is my guess. I restarted without extensions and still broken.

Asked by jfelber 1 week ago

Answered by jfelber 1 week ago

  • Solved

the latest firefox update overfills my screen so I can't see or access words, links or whatever on top, bottom and sides. Unusable now.

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I … (read more)

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I would like to go back to the version that preceded this latest update please. It worked well. Please reply by email, [email-removed], because I can't read most of what's on the screen here. I hope someone pays attention to this, because otherwise I'll have to abandon Firefox, and it's been by far my preferred browser. Can't think what you've done to it. Your updates in the past all worked fine. I'm on a Lenovo ThinkPad S145 with Windows10.

Asked by vshelford 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Everything is WAY too big!

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool ba… (read more)

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool bar with the address field, on the right, I have a zoom icon, etc., and they're all much bigger!

I could adjust zoom, but this is not right. It's all messed up!

Yes I went into Customize Tool bar - Density - and it was already set to "compact - not supported"

I went into about: config - browser.display.os-zoom-behavior - changed to zero. Nothing happened.

I went into the windows settings - display - set to 125% which it always was. Changing to 100% didn't do anything. Went into display - Make display bigger - and it's 160, where I always had it.

Not happening in Chrome or Windows. So it's Firefox.

Asked by Steve09 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

TB 102.0.3 after update unresponsive on startup

InstalledTB 102.0.3 over my existing version 91.11. After that TB is unresponsive for nearly 2 minutes after startup. As TB is unusable for me, is there a way to rollback… (read more)

InstalledTB 102.0.3 over my existing version 91.11. After that TB is unresponsive for nearly 2 minutes after startup. As TB is unusable for me, is there a way to rollback or fdoing further troubleshooting?

Asked by schaefer1072 3 weeks ago

Answered by Wayne Mery 3 weeks ago

  • Solved

SSL settings to send an e-mail

When I try to send an e-mail I get a message that says that the client host rejected it and tells me to enable SSL in my client. This just began today (June 30). Howeve… (read more)

When I try to send an e-mail I get a message that says that the client host rejected it and tells me to enable SSL in my client. This just began today (June 30). However my Thunderbird settings indicate that my connection security is SSL/TLS. What more do I need to do to enable SSL and be able again to send e-mails? My e-mail provider is frontier.com

Asked by rdbulkley 1 month ago

Answered by rdbulkley 1 month ago

  • Solved

Firefox 102 Renaming .exe files

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin. Why is that… (read more)

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

Asked by AZBigDog 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Locked

Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does n… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 1 month ago

Last reply by Nicole T. Arnold 3 days ago

  • Solved

Error 410

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a re… (read more)

When I try and open some articles on the BBC new wesite I get the attached message. How can that be resolved please? VPN is off. Error: 410 Gone Your client has made a request for a BBC domain that is no longer hosted on Akamai, but the request was sent to an Akamai IP address. This suggests your client is using a very out-of-date DNS response, or one that has been altered. If you're using VPN software or similar, try disabling it and / or contact your VPN provider's technical support.

Requested URL: https://www.bbc.co.uk/news/world-asia-61820604 Ghost IP: 104.124.180.165 Slot: 3891 NPN / ALPN protocol: h2 Client IP: 130.43.170.125 Timestamp: 1655367219 Internal ticket reference: PRB-1597.

Asked by KP 2 months ago

Answered by KP 2 months ago