• Solved

Cannot download any attachment on my AOL email as of today

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change… (read more)

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change any settings. What is happening???

Asked by bjoyner143 3 days ago

Answered by cor-el 3 days ago

  • Solved

How do I get rid of "hanging header" in incoming emails?

I don't know whether if's Thunderbird itself, or my theme, but the actual incoming email has a hanging header that takes up too much of my screen so that I can only see a… (read more)

I don't know whether if's Thunderbird itself, or my theme, but the actual incoming email has a hanging header that takes up too much of my screen so that I can only see a couple of lines of text, while keeping the header stationary. I have aging vision and set my text to a large size - so it really impacts my ability to read the message fluently. I have neither dementia or Alzheimer's, so I have no need to have the header constantly in my face while obscuring all but two lines of the message at a time.

I spent some time looking at themes and found that very few of them show a sample message screen. And the ones that do, do not indicate whether the header is stationary (rolls up as the text gets scrolled in) or fixed (a hanging header).

I'm attaching a screenshot I took of an email.  I have obscured email addresses and put a small grey line at the bottom of the header, so you will be able to see how much of the screen is taken by a header that won't roll away.

Asked by bdjim 6 hours ago

Answered by sfhowes 6 hours ago

  • Solved

Add microphone prompt not available in Google translate or on any website and cannot allow microphone even in Page Info

Basically whenever I click the microphone option in Google Translate it says "Voice Input isn't supported by my Browser" I have no idea why this is happening. I have trie… (read more)

Basically whenever I click the microphone option in Google Translate it says "Voice Input isn't supported by my Browser" I have no idea why this is happening. I have tried every troubleshooting technique along with refreshed my Entire browser while I was about to uninstall and reinstall it.

I have also changed it from the Page Info page by clicking Ctrl + i and changing it from Permissions, didn't work.

Please help, Btw this is happening only in Google Translate, Google Search. And not in Google Meet or Youtube for some reason.

Asked by sourabsrk 9 hours ago

Answered by jonzn4SUSE 4 hours ago

  • Solved

Meeting Invites From Webex

When I schedule a meeting using Webex for say a start time of 7pm (Central Time) for 2 hours. The invite I receive in Thunderbird say it starts at 5pm. When I look at my … (read more)

When I schedule a meeting using Webex for say a start time of 7pm (Central Time) for 2 hours. The invite I receive in Thunderbird say it starts at 5pm. When I look at my Gmail account (via the web interface) it is correctly showing 7pm (Central) as the start. It seems as if Thunderbird is changing the time on the invite somehow based on the Pacific time zone. Is there anywhere to tell Thunderbird what time zone its in, or other settings to correct this? Is this a known bug?

I have attached 2 images. One from Thunderbird and the other from my email web portal. Please note that the web portal images says (8pm EST which is correct for a 7pm CST start time).

Thanks, Kent

Asked by webexhost 9 hours ago

Answered by sfhowes 6 hours ago

  • Solved

Quick Filter Bar and Find grayed out in Lightning/Calendar

Subject line says it - I had Quick Filter Bar enabled on the Calendar, and it isn't visible now, and all the Find options are grayed out. Thunderbird 78.14.0 (32-bit). … (read more)

Subject line says it - I had Quick Filter Bar enabled on the Calendar, and it isn't visible now, and all the Find options are grayed out. Thunderbird 78.14.0 (32-bit). Thanks for help re-enabling.

Asked by REH_ATX 21 hours ago

Answered by sfhowes 20 hours ago

  • Solved

Upgrading from 78.14 to 91

I have been reading that many TBird users mistakenly upgraded to 91 via unauthorized 3rd parties contacting them — and that caused many horrific problems. Will that updat… (read more)

I have been reading that many TBird users mistakenly upgraded to 91 via unauthorized 3rd parties contacting them — and that caused many horrific problems. Will that update be possible for version 78.14? If your authorized update will be made available to us using 78.14, when will that be? I have used TBird for many years and was very glad to hear that it is once again being supported. BTW, I did not even know it was being supported again until today when I did a search for that information.

Asked by Harriette 21 hours ago

Answered by sfhowes 19 hours ago

  • Solved

When I firsr opne Firefox I get a message saying something like "We can't find that page."

When I first open Firefox I usually get a message that we cannot find that page. I have my start page set to Google. Then when I refresh the page it usually opens but som… (read more)

When I first open Firefox I usually get a message that we cannot find that page. I have my start page set to Google. Then when I refresh the page it usually opens but sometimes I need to refresh more than once. Then after that I can surf normally. Does anyone know what causes that? Is it an issue with my ISP or my router or something else? I though it might be the New Tab Override extension, but disabling it won't solve the problem. I have a 100 Mbps cable connection. I do not notice the same problem with Chrome.

Asked by john2621 23 hours ago

Answered by cor-el 21 hours ago

  • Solved

shortcuts on home page - cannot add

I have ver 92 on a Win7 PC. I cannot add web site short cuts to home page. None of the suggestions out on web help. on the blank "tiles" on home page, there is the 3 dot… (read more)

I have ver 92 on a Win7 PC. I cannot add web site short cuts to home page. None of the suggestions out on web help.

on the blank "tiles" on home page, there is the 3 dots, but no option to edit. somehow I got one of these tiles filled out/in, but I cannot repeat it. I believe I dragged from bookmarks, does not now.

Asked by d_penny 1 day ago

Answered by cor-el 20 hours ago

  • Solved

sending emails with attachments

When sending an email with an attachment I get the following error: Sending of the message failed. Unable to open the temporary file C:\Users\Office\AppData\Local\Temp\ns… (read more)

When sending an email with an attachment I get the following error:

Sending of the message failed. Unable to open the temporary file C:\Users\Office\AppData\Local\Temp\nsmail-1.tmp. Check your 'Temporary Directory' setting.

Saving the email to drafts, restarting Thunderbird, retrieving email from drafts and it will successfully send. Any suggestions?

Asked by hec6357 1 day ago

Answered by Stans 15 hours ago

  • Solved

exclude pinned tabs from "List all Tabs"

Latest release of Firefox now includes pinned tabs when I click the far right down arrow to "List all Tabs" I want to get back to the List all Tabs to just show the non-p… (read more)

Latest release of Firefox now includes pinned tabs when I click the far right down arrow to "List all Tabs" I want to get back to the List all Tabs to just show the non-pinned, I always know what my pinned tabs are and how to get them.

Asked by keithwheeler 1 day ago

Answered by cor-el 21 hours ago

  • Solved

Firefox on Ubuntu LTE with WSL2 and GWSL - Crashs all the time

Hello, what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the… (read more)

Hello,

what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either.

Kind regards Atomino Zweitausend

Asked by atomino2000 1 day ago

Answered by atomino2000 15 hours ago

  • Solved

Ad blocker?

I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's inter… (read more)

I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's interfering with a site's fraud protection settings. I'm running Windows 10 and Windows Security, and also MalwareBytes...but neither of them appear to contain an ad blocker. Is it Firefox?

Asked by joanm48 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Bookmarks CSS

Why are vertical spaces different in my bookmarks from my personal bar, the lateral panel and the library window ? How to fix it, as I want everything same ? I'm unable t… (read more)

Why are vertical spaces different in my bookmarks from my personal bar, the lateral panel and the library window ? How to fix it, as I want everything same ? I'm unable to take a capture of my personal bar where vertical spaces are bigger than elsewhere.

Asked by api16 1 day ago

Answered by api16 14 hours ago

  • Locked

Why, why, why do the devs keep pushing asthetic design changes that user obviouslly relly don't want? You got $450 million from Google, so maybe you're doing it on purpose to drive FF users away.

Remember when FF had over 25% market share? And now you're at less than 3.5%. That's because you keep messing with the FF interface. Take for example you're unwanted … (read more)

Remember when FF had over 25% market share? And now you're at less than 3.5%. That's because you keep messing with the FF interface. Take for example you're unwanted chunky new double spaced menus and bookmarks. Everybody hates them. You know that. Why not listen to the last of the FF users?

Why not give use end-users a voice in how Firefox looks? Let us OPT OUT of cosmetic design changes. I've never been asked my opinion in a survey and you killed-off the FF feed back feature. Why? Because too many people don't like what your doing? Since Google essentially owns you now, are trying to kill off FF for them? Because you're doing a great job of it!

Asked by dougmarkell 1 day ago

Last reply by Seburo 1 day ago