Troubles with passkeys in Microsoft password manager, not Windows Hello. (I was denied supporting from Windows OEM vendor also)

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824 I am o… (read more)

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824

I am only a home PC customer and have Windows OEM vendor's support only. It supports operation mises about Windows OS and preinstalled applications, but doesn't support Windows's bug trouble shootings. I was denied supporting from FUJITSU CLIENT COMPUTING LIMITED (known as a Japanese company, but a subsidiary of Lenovo now). I copied the raw Japanese text to avoid my failure of translating.

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パスキーのご利用について、お問い合わせをいただいております。

はじめに、恐れながら弊社では、出荷時に搭載されている OSおよび、一部のアプリについてのみ、動作確認をしております。

そのため、[Firefox]については情報を有しておらず、具体的な ご案内を差し上げることが困難です。

[Microsoft Edge]でご希望の操作が可能な場合は、こちらで ご利用いただくことをご検討ください。

なお、[Microsoft Edge]でも同様に問題が生じている場合は、 お手数ですが、[Microsoft Edge]で発生している状況や、 実施されたい作業の内容についてお書き添えいただき、再度 FMVテクニカルセンター(メールサポート)へご連絡くださいますよう お願いいたします。

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By the answer, I lost any support about trouble shooting.

I ask questions. Have Firefox development team previously confirmed that it works? Does you have Bugzilla ID about functionality check with passkeys in Microsoft password manager or something like it?

Open 4

How do I enable javascript?

I'm filling out an appcation for a study permit in canada. My university website said that i should download adobe acrobat reader and use it to open the application pdf. … (read more)

I'm filling out an appcation for a study permit in canada. My university website said that i should download adobe acrobat reader and use it to open the application pdf. I didn't want to pay for adobe, so i opened it with firefox instead. In the document, there are tab selections that it allows so you can select answers accurate to you and fill out the document. But at the top of the document it says I should enable javascript by going to preferences, then edit, and and then reopen the form. How can I enable javascript in firefox? I'm having difficulty finding the preferences and edit sections.

Open 1

On Sunday, May 7, my thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); I keep all incoming and outgoing emails in my thunderbird system and now am unable to access either - please help asap.

On Sunday, May 7, my Thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); clicking on the shortcut icon or attempting t… (read more)

On Sunday, May 7, my Thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); clicking on the shortcut icon or attempting to open or run the program itself causes the "loading" or spinning wheel icon to pop up, run for about 10 seconds, then stop.

I've used Thunderbird as an email client for my Sonic email account on my pc for over 8 years without any difficulties until now, and now seem to be locked out of my Thunderbird account. I cannot access it to confirm the version, although I believe it is current, since it appears to update automatically.

My Sonic account continues to function normally, but I keep (save) all incoming and outgoing emails in my Thunderbird system and now am unable to access any of those, and unable to access my Thunderbird account at all..

I've consulted with Sonic over this; Sonic maintains that any difficulty must be on my end connecting to Thunderbird, and suggested that I might have changed the account password. However, I have not changed the password, etc.

Please help asap.

Thanks, immensely.

Tim

Open 3

SPAMfighter toolbar does not appear in my Thunderbird ver. 151.0.1 (64-bit)

Tried getting help from SPAMfighter, but they are closed for the day. I uninstalled SPAMfighter and reinstalled. No luck. No toolbar. Is this version of Thunderbird, (151… (read more)

Tried getting help from SPAMfighter, but they are closed for the day. I uninstalled SPAMfighter and reinstalled. No luck. No toolbar. Is this version of Thunderbird, (151.0.1 64-bit) having issues with SPAMfighter as some of the previous versions have had?

Open 1

Move Thunderbird 32 profile to new computer with Thunderbird 64

I am moving my Thunderbird (32 bit) data from an old Win 7 computer to Linux Mint on a new machine with Thunderbird 64 bit. I have followed all the advice to copy the ol… (read more)

I am moving my Thunderbird (32 bit) data from an old Win 7 computer to Linux Mint on a new machine with Thunderbird 64 bit. I have followed all the advice to copy the old computer profile to the profile folder in Mint, but nothing appears in Thunderbird. My pop3 email server has 2-factor authentication; I can set this up and access or send new emails, but I can't import all my old email folders. The old Thunderbird is version 115.18.0 (32 bit) and says it is "up to date on esr update channel" The Mint Thunderbird is 140.0.6 esr (64 bit) and was recently installed with Mint.

As these versions are 32 bit and 64 bit respectively, I don't see how I can make them the same version, as recommended for transferring profiles.

How can I make this work?

Open 7

forwarding not working

I just started using Thunderbird about a month ago having switched from Gmail. I've tried to forward a few emails to my personal gmail account but they are not going thr… (read more)

I just started using Thunderbird about a month ago having switched from Gmail. I've tried to forward a few emails to my personal gmail account but they are not going through. Any suggestions.

Open 1

move e-mails from old computer to new computer

Old win 10 computer with Thunderbird pop account. Want to move all saved e-mails from old computer to new computer. New computer (win 11) installed thunderbird as an IMAP… (read more)

Old win 10 computer with Thunderbird pop account. Want to move all saved e-mails from old computer to new computer. New computer (win 11) installed thunderbird as an IMAP account. Alternatively, if not practical, how to save old e-mail in readable format. Thanks

Open 1