Reproducable crash in ubuntu 20.04 from Firefox 102.0 64-bit

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page. What happens: I click the "change image" … (read more)

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page.

What happens: I click the "change image" button, it gives me the os file picker. I select the file i want and click open and the file picker goes away. The "progress" bar at the top of the image shows up, changes through several states it seems. Then all screens freeze, and the computer stops responding to all output.

Supplemental info: This started happening after an update from ubuntu 18.04 lts to 21 to 22.04 lts. So I know I was not using a flatpak before and I am now.

I've attempted to use strace to figure out what's happening at the time of the freeze I'll include a picture of that if this form does not cause my entire pc to freeze. But didn't really get any useful info from that. I tried reading dmesg at the time of the crash but so far the screen freezes before any relevent information pops up. I've not been able to find any logs about whats going in previous dmesg logs.

Troubleshooting steps: I've attempted the same procedure in firefox's safe mode. This does not seem to stop the crash. I've attempted the same procedure using chrome and this works as it should.

Asked by nogasgofast 4 hours ago

Last reply by Paul 1 hour ago

Firefox browser on andriod A10E phone

I've downloaded and installed Firefox 102 browser on my andriod A10E phone, There doesn't seem to be a Firefox search engine, however others ( Google, bing ect.) are pres… (read more)

I've downloaded and installed Firefox 102 browser on my andriod A10E phone, There doesn't seem to be a Firefox search engine, however others ( Google, bing ect.) are present (and work). Can you check my phone? Is this normal, or wrong? I thought the Firefox app. would be an independent search engine, if so mine doesn't seem to be working correctly. Can you Help? [Email address]. Account is [email address]

Asked by frieradler 1 hour ago

Last reply by Paul 1 hour ago

System Printer

Have changed about:config to set the print.tab_modal.enabled to false but it still uses the (extremely painful) Firefox Print Dialog What else do I need to change? … (read more)

Have changed about:config to set the print.tab_modal.enabled to false but it still uses the (extremely painful) Firefox Print Dialog What else do I need to change?

Asked by alan118 4 months ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Clearing name from autofill

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this? … (read more)

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this?

Asked by ColinH 4 days ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Tabs Not Staying Closed

Hi, hope someone can help! When I close tabs on my Android (not all tabs but usually a few) when I open the app later I find the tabs have returned, is there anyway to ma… (read more)

Hi, hope someone can help! When I close tabs on my Android (not all tabs but usually a few) when I open the app later I find the tabs have returned, is there anyway to make the tabs stay closed? Sometimes I'll close a few then find them randomly back next time I use Firefox. I've been using Firefox on Android for a long time and this has only just started happening. My laptop is not physically switched on so it is not syncing to that. Thanks in advance!

Asked by Phil's Firefox 5 hours ago

Last reply by Paul 3 hours ago

Decrypting gpg mail just hangs with "Loading Message"

Hi I've tried to search for a solution but couldn't find anything. I'm using Thunderbird 91.9.1 on Linux (Ubuntu), however I've tried this also on Windows 10 and exact sa… (read more)

Hi

I've tried to search for a solution but couldn't find anything. I'm using Thunderbird 91.9.1 on Linux (Ubuntu), however I've tried this also on Windows 10 and exact same problem. I'm using the owl plugin to integrate to Microsoft O365 - that part works just fine. My problem is I've imported a gpg key and when I try to decrypt emails, the lower left bar just says "Loading message" but nothing happens - no error messages or nothing.

I can decrypt the same message using the same key with GnuPG on the command line, so nothing wrong with the key. I've also tried using an external key instead on importing directly into Thunderbird - same result. Is there any logging I can enable that would help me troubleshoot this, google didn't give me any good answers?

Grateful for any ideas. Regards Christian

Asked by christian149 11 hours ago

Last reply by christ1 4 hours ago

firefox will not send verification code

Won't send verification code for secondary Gmail address how to get second email address to many tabs pops up how can this issue resolved? Maybe I should log into another… (read more)

Won't send verification code for secondary Gmail address how to get second email address to many tabs pops up how can this issue resolved? Maybe I should log into another browser this is to much trying to login a simple account!

Asked by Lucinda Dickerson(Lady) 3 months ago

Last reply by denzel91adams 4 hours ago

Bug with Office 365 POP Oauth2 method?

Trying to move from normal authentication for Office 365 POP account to OAUTH2, and the window that opens to authenticate is rendered with a bunch of bugs. Any idea if t… (read more)

Trying to move from normal authentication for Office 365 POP account to OAUTH2, and the window that opens to authenticate is rendered with a bunch of bugs. Any idea if this is Thunderbird or Office 365's problem? Or how to resolve?

Asked by fredkilbourn 4 days ago

Last reply by Toad-Hall 6 hours ago

Wiped out all of my personal info

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies,… (read more)

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies, saved bookmarks, work related history material is all GONE it's like I just installed firefox for the first time. A lot of these passwords I dont know off the top of my head so I'm going to have to ask my business partners for ALL the passwords... Why did firefox do this? What is the problem??

Asked by hugo.tovar.jr 8 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Domain Records

My email is with Thunderbird. My domain name is with GoDaddy. GoDaddy have required me to change my emails to Outlook. I need the Domain Records so they can migrate all m… (read more)

My email is with Thunderbird. My domain name is with GoDaddy. GoDaddy have required me to change my emails to Outlook. I need the Domain Records so they can migrate all my past emails to Outlook.

Asked by aynsley7942 8 hours ago

Last reply by david 6 hours ago

trouble transferring thunderbird to new laptop; address book did not transfer but emails did

I bought a samsung galaxy laptop that had to be returned to Costco within the 90 day period because of multiple problems that Billings Tech Guys company said indicated it… (read more)

I bought a samsung galaxy laptop that had to be returned to Costco within the 90 day period because of multiple problems that Billings Tech Guys company said indicated it should be returned and would be too expensive to fix if it could be fixed. So I tried to install thunderbird to the new samsung galaxy pro laptop I am currently using. I got the emails, but the address book was just blank. What happened to the addresses? How can I find them?

Asked by martha7 2 days ago

Last reply by Toad-Hall 6 hours ago

Thunderbird Send Error

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK Gimap ready for requests from 97.73.80.245 … (read more)

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK Gimap ready for requests from 97.73.80.245 n4mb24034316oct.

Troubleshooting/repair recommendations appreciated.

Thanks, Ray

Asked by raycliffdweller 1 day ago

Last reply by googlethunderbird 7 hours ago

I have been trying for days to reset my account and password. Have been unable to sign into my primary email.

I have been trying for days to reset my account and sign into my primary email. No success. I looking at the saved password and written password but nothing seems to wo… (read more)

I have been trying for days to reset my account and sign into my primary email. No success. I looking at the saved password and written password but nothing seems to work.. It says that there is no user name. what should the user name be. I thought it was my primary email, but it won't allow me to put it in. I am not receiving any emails to the primary. [email address] the secondary is [email address]. What do I do to receive technical support? Thank You

Asked by Patricia 4 days ago

Last reply by Paul 7 hours ago

Hundreds of emails are missing! Please help.

Today I boot up Thunderbird to see that hundreds of emails are missing from my thunderbird account. I checked spam and the trash and the archives. I have no idea where th… (read more)

Today I boot up Thunderbird to see that hundreds of emails are missing from my thunderbird account. I checked spam and the trash and the archives. I have no idea where these went. I see other posts online telling me to look at my imap or pop folders however, I have no idea how to recover these and turn them back into emails. There are two other emails in my thunderbird that are unaffected by this event, which makes it so odd. Please help!

Asked by alexandra19 4 days ago

Last reply by Toad-Hall 8 hours ago